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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

149782 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137057 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11253 Views

1 replies

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Shuffle between more than one album

Hi, weird behaviour. I created a playlist with 2 albums from 1 artist. I want to shuffle this shizzle, but shuffle only shuffles between the songs of one album. After this it continues playing the next album and then shuffles only the songs from the ...

Newbie

Hi,   weird behaviour. I created a playlist with 2 albums from 1 artist.   I want to shuffle this shizzle, but shuffle only shuffles between the songs of one album. After this it contin...

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Webplayer won't play music. Just skips song.

Using Chrome and the webplayer to listen to music at work, but it won't work. When I select the top song in a playlist it just skips tracks and doesn't play anything. Tried other browsers (Edge and IE) and signed out and back in several times.

Newbie

Using Chrome and the webplayer to listen to music at work, but it won't work. When I select the top song in a playlist it just skips tracks and doesn't play anything. Tried other browsers (Edge and I...

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freshly installed Spotify Desktop App does not work properly (and the usual steps don't help)

Hello,after installing the spotify app on my new windows 10 laptop using the spotify.exe file from the website (https://www.spotify.com/de/download/windows/) the app does not work at all. When I open it, it looks like the screenshot attached! So ever...

Casual Listener

Hello, after installing the spotify app on my new windows 10 laptop using the spotify.exe file from the website (https://www.spotify.com/de/download/windows/) the app does not work at all. When I op...

364 Views

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can't delete a playlist

im tryin to delete a playlist, but it's still around.

Regular

im tryin to delete a playlist, but it's still around.

reactreality101

Roadie

2360 Views

1 replies

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Google Home Mini Plays Song Radio Only

My google home mini used to work great and when I asked for a song it would play the right one. All of a sudden now when I ask to play a song i.e."Hey Google, Play thunderstruck by ACDC" it will responed "Ok, playing thunderstruck by ACDC" But then i...

Newbie

My google home mini used to work great and when I asked for a song it would play the right one.   All of a sudden now when I ask to play a song i.e."Hey Google, Play thunderstruck by ACDC" it ...

Guilherme1984

Casual Listener

2384 Views

5 replies

4 likes

google
Home
Mini
Radio
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All my songs and playlist disappeared

from one day to other my account automatically signed off and now that i just sign in all my songs and playlist disappeared, someone help me please

Newbie

from one day to other my account automatically signed off and now that i just sign in all my songs and playlist disappeared, someone help me please

Sebasty

Community Legend

404 Views

1 replies

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Spotify starts automatically even thouhg its disabled HELP!

Hello, my Spotify desktop application starts automatically with my system but its turned off in the preferences. It doesnt show up in the autostart section in the task manager. What can i do? Its really annoying. I already reinstalled Spotify but the...

Newbie

Hello,   my Spotify desktop application starts automatically with my system but its turned off in the preferences. It doesnt show up in the autostart section in the task manager. What can i do...

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Not avaible

Hello, i got the problem that with every song its saying: Song not avaible. If you have the file on your pc, you can import it.... I really hate it. Did a reinstall, didnt work.

Newbie

Hello, i got the problem that with every song its saying: Song not avaible. If you have the file on your pc, you can import it.... I really hate it. Did a reinstall, didnt work. 

Sebasty

Community Legend

357 Views

1 replies

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no es posible reproducir la cancion actual

Hola, me he registrado en spotify con una version de prueba de 3 meses de spotify premium. No me deja reproducir ninguna cancion y me sale el siguiente mensaje en azul arriba: no es posible reproducir la cancion actual. He reinstalado varias veces el...

Newbie

Hola, me he registrado en spotify con una version de prueba de 3 meses de spotify premium. No me deja reproducir ninguna cancion y me sale el siguiente mensaje en azul arriba: no es posible reproduci...

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Solved!! Converting local MP3 playlists to Spotify playlists?

Hi From the "old days" I have some MP3 music files on my computer, from which I'd like to create a matching Spotify playlist, so I could delete the local MP3 files and use only Spotify. Is this technically possible somehow? For example in WinAmp you ...

Casual Listener

Hi   From the "old days" I have some MP3 music files on my computer, from which I'd like to create a matching Spotify playlist, so I could delete the local MP3 files and use only Spotify. Is t...

tekarijee

Casual Listener

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2 replies

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The app has quit working on Windows 8.1.

The app used to work no problems. Now it begins to open i.e. meaning the window opens with menu bar across the top but the rest of the window is black and none of the familiar interface ever loads. There is a constant chiming sound as if a error is o...

Newbie

The app used to work no problems. Now it begins to open i.e. meaning the window opens with menu bar across the top but the rest of the window is black and none of the familiar interface ever loads. T...

Sebasty

Community Legend

830 Views

1 replies

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Clicking album cover doesn't link to correct song in with shuffle on

Hi, When I turn shuffle on and start a playlist, clicking the album cover (down in left corner) doesn't bring me to the corresponding song. In fact, Spotify acts like shuffle is off. So the first song i'm playing in shuffle could be anywhere in the p...

Casual Listener

Hi,   When I turn shuffle on and start a playlist, clicking the album cover (down in left corner) doesn't bring me to the corresponding song. In fact, Spotify acts like shuffle is off.  ...

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playlist

I created a playlist on desktop and it has not appeared on my iPhone app. Will it appear there or is there something I have to do?

Casual Listener

I created a playlist on desktop and it has not appeared on my iPhone app. Will it appear there or is there something I have to do?

Sebasty

Community Legend

331 Views

1 replies

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How to search or identify songs by genre in a Playlist?

I have a playlist of 2017 songs I enjoyed. I would like to be able to pull out all of the rap songs from that list. Can I do this through Spotify, or is there some other external site I could use to quickly locate all of the rap songs in my playlist?

Roadie

I have a playlist of 2017 songs I enjoyed. I would like to be able to pull out all of the rap songs from that list. Can I do this through Spotify, or is there some other external site I could use to ...

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No Download Option Available for albums

The download option to listen offline albums seems to have dissapeared from my windows spotify player. Is this a permanent feature?

Newbie

The download option to listen offline albums seems to have dissapeared from my windows spotify player.  Is this a permanent feature?

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Can't Maximise on Extended Desktop

I'm using spotify version 1.0.69.336.g7edcc575 on Windows 10. My computer is set up with an extended desktop. The main screen is smaller and I have a larger secondary monitor. When I try to resize Spotify on the second monitor, it can't get any bigge...

Visitor

I'm using spotify version 1.0.69.336.g7edcc575 on Windows 10. My computer is set up with an extended desktop. The main screen is smaller and I have a larger secondary monitor. When I try to resi...

Sebasty

Community Legend

378 Views

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Solved!! Can't find downloaded music

I'm a new premium member. My settings specify my Offline Songs Storage is C:\Users\\AppData\Local\Spotify\Storage. I downloaded an album and it appears in my "Your Library" in the Windows Spotify app. But there's nothing more than a 2 KB index.dat fi...

Casual Listener

I'm a new premium member.  My settings specify my Offline Songs Storage is C:\Users\<my logon ID>\AppData\Local\Spotify\Storage.  I downloaded an album and it appears in my "Your Libr...

blmuzzy

Casual Listener

4972 Views

2 replies

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No Install Option

Trying to install Spotify on new laptop. The only options I get are save and cancel. Nowehre to choose install. Ttied at least 20 times and get the same thing every time I choose to downlaoad. Any suggestiosn are appreciated.

Newbie

Trying to install Spotify on new laptop. The only options I get are save and cancel. Nowehre to choose install.  Ttied at least 20 times and get the same thing every time I choose to downlaoad. ...

379 Views

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Spotify is deadly to my PC

I'm about ready to unsubscribe from my Spotify Premium service. I cannot start Spotify on my PC without it either drastically slowing down everything else that is running, or crashing the system completely (frozen screen, have to restart the PC). I h...

Newbie

I'm about ready to unsubscribe from my Spotify Premium service. I cannot start Spotify on my PC without it either drastically slowing down everything else that is running, or crashing the system comp...

327 Views

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