Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

836 Views

0 replies

2 likes

  • 836 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

142581 Views

83 replies

27 likes

  • 142581 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127025 Views

294 replies

22 likes

  • 127025 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10718 Views

1 replies

6 likes

  • 10718 Views
  • 1 replies
  • 6 likes

Discover weekly playlist does not update

Dear Community, Some time ago, I had a peculiar issue with a strange device connected to my account. (I changed all the passwords etc. after it happend and didn't care to create an issue for that). This strange device listened to the music I DON'T LI...

Casual Listener

 Dear Community,   Some time ago, I had a peculiar issue with a strange device connected to my account. (I changed all the passwords etc. after it happend and didn't care to create an iss...

enomay

Casual Listener

641 Views

1 replies

0 likes

Discover Weekly
  • 641 Views
  • 1 replies
  • 0 likes

Solved!! Spotify does not keep settings changes in advance settings

Everytime I restart Spotify the settings about "open Spotify automatically......" are saved. See Screnshots. I changed those settings to "no", but whenever I restart Spotify they are back to "minimized". I do not remember how, but I managed to change...

Music Fan

Everytime I restart Spotify the settings about "open Spotify automatically......" are saved.   See Screnshots.   I changed those settings to "no", but whenever I restart Spotify they ar...

Giancarlo67

Casual Listener

10578 Views

48 replies

0 likes

Windows
  • 10578 Views
  • 48 replies
  • 0 likes

"This song is not available"

Whenever I try to play any song, it shows the message "This song is not available. If you have the file on your computer you can import it". I have logged out and re-installed the app but nothing seems to work. Can anyone help? Thank you

Visitor

Whenever I try to play any song, it shows the message "This song is not available. If you have the file on your computer you can import it". I have logged out and re-installed the app but nothin...

user-removed

Not applicable

463 Views

2 replies

0 likes

  • 463 Views
  • 2 replies
  • 0 likes

Remove Tracks played through Spotiamb hijack.

My Spotify fell victim to the spotiamb hack. As a result, tons of stuff was played that I don't care at all about. It ruined my year in review and has ruined my discover playlists. Is there any way that I can resolve this issue and remove artists/tra...

Newbie

My Spotify fell victim to the spotiamb hack. As a result, tons of stuff was played that I don't care at all about. It ruined my year in review and has ruined my discover playlists. Is there any way t...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Playlist length to the second.

Is there any way that I can quickly find the length of a playlist down to the second?

Regular

Is there any way that I can quickly find the length of a playlist down to the second?

373 Views

0 replies

2 likes

  • 373 Views
  • 0 replies
  • 2 likes

New member on existing family plan. Can't sign up.

Hello, I am trying to log in as an added member on a Family Premium account. I relieved my code and the email, but am not sure where to add my email loin to his family account. When I follow the links to accept the invite, it still shows my invite as...

Newbie

Hello, I am trying to log in as an added member on a Family Premium account. I relieved my code and the email, but am not sure where to add my email loin to his family account. When I follow the link...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

crossfade issues

Hi, I'm making a playlist for a party and am having some issues with the crossfade. We've got it set for 1 second but for some tracks it cuts it off way before the end. An example of this is Foals' My Number. It doesn't even show the correct duration...

Newbie

Hi,   I'm making a playlist for a party and am having some issues with the crossfade. We've got it set for 1 second but for some tracks it cuts it off way before the end. An example of this is...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Spotify won't launch on Windows 10, help!!!

Hey y'all, A couple days ago my spotify client on windows stopped working. It does launch, but the only thing that's visible is the little round loading icon (with the dots). I've tried reinstalling and deleting all Spotify-related files from my PC b...

Casual Listener

Hey y'all,   A couple days ago my spotify client on windows stopped working. It does launch, but the only thing that's visible is the little round loading icon (with the dots). I've tried...

513 Views

0 replies

0 likes

  • 513 Views
  • 0 replies
  • 0 likes

Newest Spotify version forces me to use the Win10 Store version

I restart my pc and spotify updatet it self. From now on i can't use Spotify anymore. When i start it, it says Failed to migrate.But the WinStore version does not work at all on my pc. How can i fix this bull**bleep**.

Casual Listener

I restart my pc and spotify updatet it self. From now on i can't use Spotify anymore.  When i start it, it says Failed to migrate. But the WinStore version does not work at all on my pc. &nbs...

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
  • 0 likes

Spotify will not work on windows phones correctly

Great to see that after Microsoft ditched Groove (that actually worked with no flaws) and suggested using the superb great Spotify **bleep** that there is now no decent music player. I have used Spotify for over a year but only for Alexa as Groove co...

Casual Listener

Great to see that after Microsoft ditched Groove (that actually worked with no flaws) and suggested using the superb great Spotify **bleep** that there is now no decent music player.   I have ...

mitchy22

Casual Listener

819 Views

1 replies

0 likes

  • 819 Views
  • 1 replies
  • 0 likes

Spotify won't open on windows

Every time I try to open spotify, the winow pops up for a second or two without anything loaded on it, then it closes again before I can do anything.

Newbie

Every time I try to open spotify, the winow pops up for a second or two without anything loaded on it, then it closes again before I can do anything.

kingaolah

Regular

610 Views

1 replies

1 likes

  • 610 Views
  • 1 replies
  • 1 likes

Froze on an ad

I opened up spotify and it started with an ad, but the ad didn't play, so I tried geting rid of it by playing music, logging out, refreshing the page, deleting history of being on it, etc. but nothing worked/

Newbie

I opened up spotify and it started with an ad, but the ad didn't play, so I tried geting rid of it by playing music, logging out, refreshing the page, deleting history of being on it, etc. but nothin...

kingaolah

Regular

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Spotify Connect Problem

Hello, I'm using Spotify Connect with a Denon X4100W AV-Receiver and in another room with Google Chromecast and with a Yamaha WX-030WH (a network speaker) in the kitchen. When I select one of those devices via smartphone or the Windows application, i...

Casual Listener

Hello,     I'm using Spotify Connect with a Denon X4100W AV-Receiver and in another room with Google Chromecast and with a Yamaha WX-030WH (a network speaker) in the kitchen. &nbsp...

Spoons1

Newbie

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Download playlist to computer

Hi all, I've been searching the forums, but cant seem to find my answer. Are we able to download playlists to a laptop? I have premium. Not sure if its even a possibility. Please help! Thanks R

Newbie

Hi all,   I've been searching the forums, but cant seem to find my answer.   Are we able to download playlists to a laptop? I have premium. Not sure if its even a possibility. Pleas...

bodmyr122

Newbie

70460 Views

13 replies

2 likes

Windows
  • 70460 Views
  • 13 replies
  • 2 likes

SEARCH BY COMPOSER PLEASE

In the begining (with Spotify) you could view the compser, click on it and find lots (and lots) of other things by the same composer. This disappeared many years ago (probably for speed and data storage reasons) CAN WE HAVE IT BACK PLEASE?

Newbie

In the begining (with Spotify) you could view the compser, click on it and find lots (and lots) of other things by the same composer. This disappeared many years ago (probably for speed and data stor...

631 Views

0 replies

15 likes

  • 631 Views
  • 0 replies
  • 15 likes

Genius on your computer?

When you are listening to Spotify on your mobile phone there is an option to know about the song and the group you are listening to. This is possible thanks to Genius and its Behind the lyrics program. I can not use that program when I am on my compu...

Newbie

When you are listening to Spotify on your mobile phone there is an option to know about the song and the group you are listening to. This is possible thanks to Genius and its Behind the lyrics progra...

1517 Views

0 replies

13 likes

  • 1517 Views
  • 0 replies
  • 13 likes

Problema File Locali

Salve ho collegato il mio pc all'ultima versione di spotify tramite account premium, ho fatto lo stesso procedimento con il mio iphone, ho aggiunto nel mio pc delle canzoni in formato .mp3 nella cartella file locali e qui le vedo sul pc, ma sull'ipho...

Newbie

Salve ho collegato il mio pc all'ultima versione di spotify tramite account premium, ho fatto lo stesso procedimento con il mio iphone, ho aggiunto nel mio pc delle canzoni in formato .mp3 nella cart...

Nippy85

Newbie

8906 Views

6 replies

0 likes

Windows
  • 8906 Views
  • 6 replies
  • 0 likes

Spotify randomly skips to another track

Good day all, I've been using Spotify for several months now, and there's this one problem that keeps popping up. When playing a random track, Spotify might skip to a completely different track. It might be of the same playlist, but it might also be ...

Newbie

 Good day all,   I've been using Spotify for several months now, and there's this one problem that keeps popping up. When playing a random track, Spotify might skip to a completely differ...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Account settings

I'm trying to change the settings, but Spotify doesn't save my preferences. I'm trying to stop Spotify getting on automatically. How do I get my preferences saved?

Newbie

I'm trying to change the settings, but Spotify doesn't save my preferences. I'm trying to stop Spotify getting on automatically. How do I get my preferences saved?

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes

Changing instilation path

Hi, when i download the spotify desktop app, i want to install it to my 1.7tb (F:) drive, however i cannot change it from going to my (C:) drive. Can anybody help me?

Casual Listener

Hi, when i download the spotify desktop app, i want to install it to my 1.7tb (F:) drive, however i cannot change it from going to my (C:) drive. Can anybody help me?

EddSchlaghecke

Regular

386 Views

1 replies

1 likes

  • 386 Views
  • 1 replies
  • 1 likes