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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150631 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138612 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11283 Views

1 replies

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Oontz Angle 3 bluetooth speaker causing music to stop after 3 or 4 songs

I got an Oontz bluetooth speaker for Christmas last year and my daughter set it up for me. It played all my playlist fine then about one month ago it started to stop playing songs after 3 or 4 songs. I reloaded Spotify and have the latest Window 10 u...

Newbie

I got an Oontz bluetooth speaker for Christmas last year and my daughter set it up for me. It played all my playlist fine then about one month ago it started to stop playing songs after 3 or 4 songs....

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Some of the playlists can't be selected when choosing "Add to playlist"

After recent update to Windows 10 Desktop client (1.0.70.388.g8e1ed5af) I can't add songs to most of my playlists. When I right click song and choose "Add to playlist", the following dialog only shows 6 options. And I have way more playlists than 6. ...

Casual Listener

After recent update to Windows 10 Desktop client (1.0.70.388.g8e1ed5af) I can't add songs to most of my playlists. When I right click song and choose "Add to playlist", the following dialog only show...

guzmo

Casual Listener

588 Views

3 replies

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Solved!! Spotify Premium on Windows version no donwload button why?

Hello, I have problem whit my spotify premium on windows 7/10, like on topic I can't found button to donwload song to version offline. I was reinstall aplication and remove devices offline but is dosn't help. Can you help my?

Newbie

Hello, I have problem whit my spotify premium on windows 7/10, like on topic I can't found button to donwload song to version offline. I was reinstall aplication and remove devices offline but is dos...

IguanaSetup

Community Legend

1101 Views

1 replies

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Deleting topic

Any way to delete a topic you've written?

Newbie

Any way to delete a topic you've written?

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Local Files with same name

Spotify on Windows considers local files with same title as same songs even tho file name, length and everything else is different. Let's say I have a 2 CD album with 2 files that has the same name, if I add it to playlist and play it on my android p...

Newbie

Spotify on Windows considers local files with same title as same songs even tho file name, length and everything else is different. Let's say I have a 2 CD album with 2 files that has the same name, ...

342 Views

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Windows app plays the song but does not works properly

Hello.Spotify application on windows 10 works when I open it, but if when I try to click on anything after some time (after using another softwares) It does not work properly anymore.I am still able to play/pause/skip song with my keyboard, but the S...

Casual Listener

Hello. Spotify application on windows 10 works when I open it, but if when I try to click on anything after some time (after using another softwares) It does not work properly anymore. I am sti...

224 Views

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Error 13

So I moved my PC from my house to another house, but now all of a sudden my whole Spotify isn't working and it says something like: Can't install because the required files can't be made, error 13 -> Something like that, I'm Dutch and the translation...

Newbie

So I moved my PC from my house to another house, but now all of a sudden my whole Spotify isn't working and it says something like: Can't install because the required files can't be made, error ...

antre

Newbie

481 Views

1 replies

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program wont open on laptop

The problem just started this morning. I tried to open the program like I do most days. It comes up for a second and leaves. I restarted my computer several times and everything else is working. Right now I'm stuck listening to my music on grove inst...

Newbie

The problem just started this morning.  I tried to open the program like I do most days.  It comes up for a second and leaves.  I restarted my computer several times and everything els...

269 Views

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Denon AVR X1200W spotify connect doesn't connect

Since a few weeks, may after an upgrade, spotify connect doesn't do what it ought to do, connecting. I have a Denon AVR X1200W and use a Samsung Galaxy S7 with the spotify app and Denon app installed. For a few weeks ago it alwys worked flawlessly, b...

Casual Listener

Since a few weeks, may after an upgrade, spotify connect doesn't do what it ought to do, connecting. I have a Denon AVR X1200W and use a Samsung Galaxy S7 with the spotify app and Denon app installed...

hans-jürgen

Roadie

3167 Views

7 replies

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Can't play songs from Alice Merton

Hello. I am not sure about other artists, but i faced this problem with this artist. I just can't find her in search, but I can do this in Google, find the song, but pressing "Play" button does nothing. Any ideas?

Newbie

Hello. I am not sure about other artists, but i faced this problem with this artist. I just can't find her in search, but I can do this in Google, find the song, but pressing "Play" button does nothi...

320 Views

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Windows 10 problem

Hi! I upgraded to Windows 10 today and have been having an issue with the client. Everything functions properly, except when my Spotify window is open, thin blue lines appear across my screen and the screen flickers on and off. This issue ceases to e...

Newbie

Hi!  I upgraded to Windows 10 today and have been having an issue with the client. Everything functions properly, except when my Spotify window is open, thin blue lines appear across my scree...

670 Views

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Playlists above 'Your library'?

Cant find any solution for this, i want to have my playlists ontop of the interface!Is this possible in some way? Or do i need to endure the bloated features ontop of what i listen to? I run this machine on a 720 resolution for everyone to see it pro...

Casual Listener

Cant find any solution for this, i want to have my playlists ontop of the interface! Is this possible in some way? Or do i need to endure the bloated features ontop of what i listen to?  I...

Diskmaskin

Casual Listener

398 Views

1 replies

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local files on new pc

I play a lot of local files on my laptop. And I want to keep doing so when I get a new one. I will transfer all local files onto the new pc. Will spotify be able to play local files as I am used to or will I have to re-add all 100+ files manually?

Roadie

I play a lot of local files on my laptop. And I want to keep doing so when I get a new one. I will transfer all local files onto the new pc. Will spotify be able to play local files as I am used to o...

365 Views

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Error code 13 - Win 10

Hi. I've been using spotify for over 3 months, bought premium and so on. It was working perfectly, until it asked for an update. From this point it wouldn't install. During instalation process it shows " the installer is unable to install Spotify bec...

Newbie

Hi. I've been using spotify for over 3 months, bought premium and so on. It was working perfectly, until it asked for an update. From this point it wouldn't install. During instalation process it sho...

Suzanox

Newbie

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5 replies

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Some songs not working on PC, but work on my phone

On both my laptop and desktop PC im able to play most of the albums/songs in my library, but not all the ones that are available in my region (Canada). On my iPhone however it works perfectly. I had this problem for a couple months - I made sure I di...

Visitor

On both my laptop and desktop PC im able to play most of the albums/songs in my library, but not all the ones that are available in my region (Canada). On my iPhone however it works&nb...

user-removed

Not applicable

640 Views

1 replies

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Quick way to queue song

How come Spotify still hasn't a quick way to add a song in the queue? Clicking the song title with the right button, highlighting the "add to queue" and then clicking again looks simple but in fact becomes a lot tedious and not practical at all when ...

Casual Listener

How come Spotify still hasn't a quick way to add a song in the queue? Clicking the song title with the right button, highlighting the "add to queue" and then clicking again looks simple but in fact b...

torulkozo2

Visitor

8494 Views

3 replies

16 likes

queue
shotcuts
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Desktop and Android skipping songs and returning to old queue unexpectedly

Hey, having trouble with my spotify randomly skipping and jumping back to previous playlist.Issue: few weeks ago I clicked a playlist. It was awful, featuring "Saucy Beats" if you want to wreck your eardrums. The problem is that my spotify keeps rand...

Casual Listener

Hey, having trouble with my spotify randomly skipping and jumping back to previous playlist. Issue: few weeks ago I clicked a playlist. It was awful, featuring "Saucy Beats" if you want to wreck y...

gulty123

Casual Listener

2671 Views

12 replies

6 likes

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Spotify won't play after commercial

I'm currently using Spotify Free. A commercial for Amazon's Echo Dot played and my player has stopped working completely. I've tried logging out and logging in several times. The playlist, track and albums will appear in my recently played list but n...

Newbie

I'm currently using Spotify Free.   A commercial for Amazon's Echo Dot played and my player has stopped working completely. I've tried logging out and logging in several times.   The pl...

364 Views

0 replies

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Free on PC,But not on Phone!

So what happend,i download Spotify on Pc and i can lisen all songs for free without problem i connect to Facebook and i didnt pay any premium. But on Phone i must have premium to lisen songs? Whys taht will they charge me on pc somehow?

Newbie

So what happend,i download Spotify on Pc and i can lisen all songs for free without problem i connect to Facebook and i didnt pay any premium.  But on Phone i must have premium to lisen songs?&...

439 Views

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Right-click on now-playing in queue doesn't allow add to playlist - Windows desktop

Not sure if this is intentional or not, but I would like to be able to right click on the song that is currently playing in my queue and add it to a playlist while I listen on my Windows desktop app. I understand that I can right-click the currently ...

Newbie

Not sure if this is intentional or not, but I would like to be able to right click on the song that is currently playing in my queue and add it to a playlist while I listen on my Windows desktop app....

312 Views

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