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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12255 Views

105 replies

47 likes

  • 12255 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1472 Views

15 replies

2 likes

Possible Bug
  • 1472 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

3748 Views

40 replies

2 likes

  • 3748 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9161 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Sound isn't working

Spotify (free, not premium) updated earlier for me, and now the sound isn't working. I restarted my computer twice, and while other audio is working, Spotify isn't making sound. The current version is 1.0.73.345.g6c9971ef. Is there anything I can do ...

Newbie

Spotify (free, not premium) updated earlier for me, and now the sound isn't working. I restarted my computer twice, and while other audio is working, Spotify isn't making sound. The current version i...

631 Views

0 replies

0 likes

  • 631 Views
  • 0 replies
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Multiple Playback Devices Sleep / Wake Up Bug

Hello Guys, I have a monitor with HDMI output which has speakers. HDMI output is my default audio output and it works. If I don't do any action like mouse movement, my monitor goes to sleep. In this case, music from spotify stops of course, that is n...

Newbie

Hello Guys,   I have a monitor with HDMI output which has speakers. HDMI output is my default audio output and it works. If I don't do any action like mouse movement, my monitor goes to sleep....

503 Views

0 replies

1 likes

  • 503 Views
  • 0 replies
  • 1 likes

Friend feed doesn't show.

The right side field of my desktop screen usually showing what added friends play or played last, stopped working today. I'm very fond of this function and hoping it'll be back real soon I wonder. Is there something I can do about this issue? Likewis...

Casual Listener

The right side field of my desktop screen usually showing what added friends play or played last, stopped working today. I'm very fond of this function and hoping it'll be back real soon I wonder. Is...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Prevent unwanted genres and artists

I live in Brazil. I'm brazillian. Ok? But I'm metal fond. Yes. I just like all types of metal. Heay Metal. Progressive Metal. New Metal. Classic Metal. Metal. But I also like Punk, Punk Rock, Rock'n'Roll, Classic Rock, Hard Rock and other - just the ...

Newbie

I live in Brazil. I'm brazillian. Ok?  But I'm metal fond. Yes. I just like all types of metal. Heay Metal. Progressive Metal. New Metal. Classic Metal. Metal. But I also like Punk, Punk Ro...

majorminus7

Newbie

1465 Views

1 replies

19 likes

artist
genre
unwanted
  • 1465 Views
  • 1 replies
  • 19 likes

Separar saida do audio em outra placa de som

Não achei nem uma função no spotify para fazer a saida de audio dele funcionar em outra placa de som, tenho 2 placas de sons, uma com fone de ouvido e outra com a caixa de som, quando quero jogar algum jogo e escutar uma musica, não consigo dividir o...

Newbie

Não achei nem uma função no spotify para fazer a saida de audio dele funcionar em outra placa de som, tenho 2 placas de sons, uma com fone de ouvido e outra com a caixa de som, quando quero jogar alg...

VBILICO

Newbie

3007 Views

1 replies

3 likes

Windows
  • 3007 Views
  • 1 replies
  • 3 likes

Solved!! spotify cannot play current track

in spotify for every non local track it says it cannot play the current track, in the console i get ChannelError(5, 0, streams) most recent spotify version, used to be able to play just fine

Regular

in spotify for every non local track it says it cannot play the current track, in the console i get ChannelError(5, 0, streams) most recent spotify version, used to be able to play just fine

Pier-Maria7

Newbie

26281 Views

32 replies

1 likes

Windows
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  • 32 replies
  • 1 likes

Solved!! Spotify could not be started (error 17)

For the past week, I've been un-installing and re-installing Spotify like crazy so I could access new music. This also leads to a problem saying that it "cannot initialize the storage of temporary files".

Roadie

For the past week, I've been un-installing and re-installing Spotify like crazy so I could access new music. This also leads to a problem saying that it "cannot initialize the storage of tempora...

dhgreer

Casual Listener

153360 Views

55 replies

2 likes

  • 153360 Views
  • 55 replies
  • 2 likes

Superuser Contribution Surface Goes to Sleep

I've got a Surface Pro 3 (Windows 8.1) and very annoyingly it stops playing music everytime the screen goes to sleep, I'm sure the screen should just turn off without Spotify stopping as well. As soon as I wake it up Spotify resumes playing. Is this ...

Casual Listener

I've got a Surface Pro 3 (Windows 8.1) and very annoyingly it stops playing music everytime the screen goes to sleep, I'm sure the screen should just turn off without Spotify stopping as well. As soo...

user-removed

Not applicable

84725 Views

81 replies

11 likes

Windows
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  • 81 replies
  • 11 likes

Friends Activity only partially displaying

Opened up Spotify today, and I noticed that my friends activity is only showing what friends are currently listening to. Before today it used to show what all friends had been recently listening to. Even friends who hadn't listened in a few days. I'v...

Newbie

Opened up Spotify today, and I noticed that my friends activity is only showing what friends are currently listening to. Before today it used to show what all friends had been recently listening to. ...

mirjamvosaste

Newbie

1420 Views

3 replies

5 likes

  • 1420 Views
  • 3 replies
  • 5 likes

Spotify finds chromecast when wifi is off

I have my laptop in flight mode (with wi-fi and bluetooth turned off). Still Spotify is able to connect to a nearby Chromecast which I have connected to with my phone earlier. Is Spotify overriding my system settings or is my Windows 10 settings not ...

Newbie

I have my laptop in flight mode (with wi-fi and bluetooth turned off). Still Spotify is able to connect to a nearby Chromecast which I have connected to with my phone earlier. Is Spotify overriding m...

jsannn

Community Legend

975 Views

1 replies

0 likes

  • 975 Views
  • 1 replies
  • 0 likes

Solved!! Stuck on loading screen forever

Spotify won't even start properly. I've already tried to reinstall it multiple times yet it still keeps being stuck on the same loading screen. Already tried deleting the Spotify folder on %appdata% but didn't work. I'm running on windows 10.

Newbie

Spotify won't even start properly. I've already tried to reinstall it multiple times yet it still keeps being stuck on the same loading screen. Already tried deleting the Spotify folder on %appdata% ...

officialsnowy

Casual Listener

8692 Views

32 replies

0 likes

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  • 32 replies
  • 0 likes

Like lots of people; Spotify keeps loading on startup. Windows 10

I've reinstalled from the website and the store.I've deleted spotify with CCleaner and another program that also deletes all the left overs. Put all the settings i could find to "dont start" Pleas do something about it. Lots of people seem to have it...

Music Fan

I've reinstalled from the website and the store. I've deleted spotify with CCleaner and another program that also deletes all the left overs.    Put all the settings i could find to "don...

phan_times

Community Legend

772 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify sound lower

If i 'close' spotify, the sound automatically goes lower and I don't want that and Spotify never did that. If i open spotify again, the sound is normal again. Help (Maybe its bad english)

Newbie

If i 'close' spotify, the sound automatically goes lower and I don't want that and Spotify never did that. If i open spotify again, the sound is normal again. Help (Maybe its bad english)

phan_times

Community Legend

708 Views

2 replies

0 likes

  • 708 Views
  • 2 replies
  • 0 likes

Some songs play on phone but not desktop

I have noticed that some albums won't play on my computer. For example, I can get most Radiohead albums to play but if I try to play anything from Kid A it says "this song is not available." I can stream it on my phone just fine, but if I select my p...

Casual Listener

I have noticed that some albums won't play on my computer. For example, I can get most Radiohead albums to play but if I try to play anything from Kid A it says "this song is not available." I can st...

phan_times

Community Legend

1489 Views

2 replies

0 likes

  • 1489 Views
  • 2 replies
  • 0 likes

Discover Weekly Playlist

My Discover Weekly playlist was AMAZING, and I downloaded it (apparently) - but the songs aren't showing up on my "songs" list - is there any way that I can recover this playlist from the week of 1/21 - 1/28? I'm so bummed, and not sure what happened...

Regular

My Discover Weekly playlist was AMAZING, and I downloaded it (apparently) - but the songs aren't showing up on my "songs" list - is there any way that I can recover this playlist from the week of 1/2...

Bethany_Dawn

Community Legend

1641 Views

4 replies

0 likes

  • 1641 Views
  • 4 replies
  • 0 likes

Spotify not load

Hello, I logged out of my account spotify on pc windows 10 and since when I launch the application, there is an infinite loading and impossible to connect me (blocked on the loading), I reinstalled the application more of 5 times and always the same ...

Newbie

Hello, I logged out of my account spotify on pc windows 10 and since when I launch the application, there is an infinite loading and impossible to connect me (blocked on the loading), I reinstalled t...

phan_times

Community Legend

614 Views

1 replies

1 likes

  • 614 Views
  • 1 replies
  • 1 likes

Solved!! Sound level changes when minimizing Spotify window

I have expericied a stange thing lately. When minimizing or working in another program than Spotify - the sound level goes down. How come? As soon as I toggle back to Spotify the sound level goes up again.

Casual Listener

I have expericied a stange thing lately. When minimizing or working in another program than Spotify - the sound level goes down. How come? As soon as I toggle back to Spotify the sound level goe...

theochri

Newbie

10760 Views

7 replies

4 likes

Windows
  • 10760 Views
  • 7 replies
  • 4 likes

Weird Alphabetical Sorting Issue

So I like to keep my song list organized alphabetically by artist. Before adding songs from The 1975's album from 2016, I had no issues. However, a very strange issue occurs when I add any more than 1 song from the album to my song list- despite bein...

Casual Listener

So I like to keep my song list organized alphabetically by artist.  Before adding songs from The 1975's album from 2016, I had no issues.  However, a very strange issue occurs when I add an...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

Spotify is connecting to an imaginary device that doesn't exist.

I rarely use desktop. I've always used my Android (Turbo 2). It first started getting this problem a month and a half ago and I had to reinstall Spotify to make it stop. It then comes on periodically even though I disconnect from the device.Now that ...

Casual Listener

I rarely use desktop. I've always used my Android (Turbo 2). It first started getting this problem a month and a half ago and I had to reinstall Spotify to make it stop. It then comes on periodically...

Sailentshadow

Casual Listener

821 Views

2 replies

0 likes

  • 821 Views
  • 2 replies
  • 0 likes

Solved!! Spotify does not load

Hello everyone!I have this problem for two days, I hope I'm not the only one. When I start spotify it stays on the screen without carelessly logging in. I tried several times to uninstall Spotify from the Windows control panel (using Windows 10) and ...

Casual Listener

Hello everyone! I have this problem for two days, I hope I'm not the only one. When I start spotify it stays on the screen without carelessly logging in. I tried several times to uninstall Spotify f...

ImFireFox_

Casual Listener

2747 Views

5 replies

1 likes

  • 2747 Views
  • 5 replies
  • 1 likes