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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155852 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

151103 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11512 Views

1 replies

6 likes

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Can't sync local music

Hello, i have an issue trying sync music from a mabcook to a windows PC. The sync don't start, it's writting "pending" for hours. Both computer are on the same WIFI. work on a smartphone. Any help would be apreciated. Thanks

Newbie

Hello, i have an issue trying sync music from a mabcook to a windows PC.  The sync don't start, it's writting "pending" for hours. Both computer are on the same WIFI. work on a smartphone. Any h...

275 Views

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Windows
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cant play music on laptop windows 8

I can't listen to music at all. I keep getting a "Can't play current song." and I've done everything I can to fix it, but still nothing. I tried using my phone as a remote but that didn't either. I think it has something to do with connecting do a de...

Casual Listener

I can't listen to music at all. I keep getting a "Can't play current song." and I've done everything I can to fix it, but still nothing. I tried using my phone as a remote but that didn't either.&nbs...

cgdyrus

Casual Listener

470 Views

1 replies

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SPOTFY UNINSTALL IN WINDOWS 7 64 BIT

CANNOT UNINSTALL SPOTIFY DESPITE TRYING ALL THE SUGGESTIONS FROM THE FORUM. DRIVES ME NUTS. ANY IDEA'S

Casual Listener

CANNOT UNINSTALL SPOTIFY DESPITE TRYING ALL THE SUGGESTIONS FROM THE FORUM. DRIVES ME NUTS. ANY IDEA'S  

339 Views

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Windows
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With premium, are we actually getting 320 kbps ogg?

Whenever I compare Spotify highest quality to 320 kbps CD rips, my CD rips sound better. Is spotify lying to us about the premium quality?

Music Fan

Whenever I compare Spotify highest quality to 320 kbps CD rips, my CD rips sound better. Is spotify lying to us about the premium quality?

syplex

Gig Goer

1026 Views

1 replies

0 likes

Windows
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Nothing display's when I open Spotify on desktop

Recently my spotify app player on my desktop went black. I have unninstalled and re-installed the app many times and nothing has worked. I can see "file" "edit" and "view" in the top corner, but thats it, and the options of all three is very limited....

Newbie

Recently my spotify app player on my desktop went black.  I have unninstalled and re-installed the app many times and nothing has worked.  I can see "file" "edit" and "view" in the top corn...

jba1969

Newbie

565 Views

1 replies

0 likes

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A different song on Windows?

Hello. I have an issue with one of my songs in my library. On the smartphone app, the track "Floating" from Tobu has vocals. When I play it on my Windows PC, I hear the song without them. It´s the same song because it's saved in my library.Thx for an...

Newbie

Hello. I have an issue with one of my songs in my library. On the smartphone app, the track "Floating" from Tobu has vocals. When I play it on my Windows PC, I hear the song without them. It´s the sa...

336 Views

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Windows
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Bug: When clicking on cover art play button, music doesn't play

When clicking the paly button on album/artist art to begin playing music the player at the bottom changes to reflect the album playing; however, no music actually plays. I need to then click on and click the song to begin playing.

Newbie

When clicking the paly button on album/artist art to begin playing music the player at the bottom changes to reflect the album playing; however, no music actually plays.  I need to then click o...

319 Views

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Changing audio to headphones - No Audio

When I change audio to my headphones from my speakers, it is no sound. When I change back to speakers it works but not on headphones. Then I must restart spotify and it works again. I still can change the device the first minutes but then after a whi...

Newbie

When I change audio to my headphones from my speakers, it is no sound. When I change back to speakers it works but not on headphones. Then I must restart spotify and it works again. I still can chang...

404 Views

0 replies

0 likes

Windows
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Spotify freezes when changing audio device

Because of this I have to kill the spotify process and restart every time I connect my headphones. I have had this problem for a long time, and several different machines. Mac seems to have the same problem: https://community.spotify.com/t5/Desktop-M...

Casual Listener

Because of this I have to kill the spotify process and restart every time I connect my headphones.  I have had this problem for a long time, and several different machines.  Mac seems to ...

354 Views

0 replies

1 likes

Windows
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Superuser Contribution Recently played - how show songs not albums

"Recently played" shows albums/playlists and not the individual played songs. How do I view the songs?

Newbie

"Recently played" shows albums/playlists and not the individual played songs. How do I view the songs?

mrX

Regular

1602 Views

2 replies

1 likes

Windows
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Superuser Contribution Premium account on my phone switches to Free on my laptop

I have Premium account on my iphone, when I log in to Spotify app on my laptop (Windows), it is shown as Spotify Free. There is also no syncronization between two devices. I can't reach to my songs and playlists online or offline. Is there any way to...

Casual Listener

I have Premium account on my iphone, when I log in to Spotify app on my laptop (Windows), it is shown as Spotify Free. There is also no syncronization between two devices. I can't reach to my songs a...

11151742926

Casual Listener

376 Views

2 replies

0 likes

Windows
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I can not find a specific picture that I want to set as my playlist icon.

Yesterday, I was looking for a specific picture to set as the icon of a playlist of mine. I clicked on my playlist icon to 'Edit Playlist Details', and then on the 'Choose Image' section which lead me to the 'Open File' page. However, no matter how f...

Newbie

Yesterday, I was looking for a specific picture to set as the icon of a playlist of mine. I clicked on my playlist icon to 'Edit Playlist Details', and then on the 'Choose Image' section which lead m...

Maxim

Spotify Star

434 Views

1 replies

0 likes

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Why can we only download playlists?

Why can't we download our songs and our albums? It's stupid! We can only download playlists to listen without connection. I don't understand...

Visitor

Why can't we download our songs and our albums? It's stupid! We can only download playlists to listen without connection. I don't understand...

MansonFamily

Casual Listener

2423 Views

3 replies

1 likes

Windows
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  • 1 likes

Black screen for spotify

A couple weeks ago the trouble started. Sometimes spotify doesn't want to load my search and took like 5 minutes to load. The song that played wasn't always up to date at the downside of my screen. Now 2 days ago the spotify screen stayed like it was...

Newbie

A couple weeks ago the trouble started. Sometimes spotify doesn't want to load my search and took like 5 minutes to load. The song that played wasn't always up to date at the downside of my screen. N...

itu_

Community Legend

515 Views

1 replies

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Fehlermeldung: Der an einen Systemaufruf übergebene Datenbereich ist zu klein.

I have installed the Spotify Windows App, but it doesn't launch. It brings up the following error message:Der an einen Systemaufruf übergebene Datenbereich ist zu klein.(Data Area Passed to a System Call Is Too Small.)What could be the solution? Than...

Newbie

I have installed the Spotify Windows App, but it doesn't launch. It brings up the following error message: Der an einen Systemaufruf übergebene Datenbereich ist zu klein. (Data Area Passed to ...

1113 Views

0 replies

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Solved!! Media Keys Don't Work Sometimes

Hello. I love Spotify. But there's a very strange bug that is reproducable, but I do not know the cause. There seems to be no reason for this to be happening, so I don't know. The issue is that my media keys on my G710 keyboard, G930 headset and even...

Visitor

Hello.   I love Spotify. But there's a very strange bug that is reproducable, but I do not know the cause. There seems to be no reason for this to be happening, so I don't know.   The i...

MeanBoy

Newbie

13610 Views

10 replies

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Can't log into Spotify from Windows 10.

As the title says, I am unable to log into the PC client on windows 10 as it says the username/password is incorrect Error 4.The password is not incorrect, as it works on Android and the web portal. Also the reset password link from the app also does...

Casual Listener

As the title says, I am unable to log into the PC client on windows 10 as it says the username/password is incorrect Error 4. The password is not incorrect, as it works on Android and the web port...

itu_

Community Legend

1559 Views

1 replies

0 likes

Windows
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Computer Farts and lost music

Now I use spotify quite regular I've found that every hour or so a track is disrupted by a crash computer fart like noise for a second or two then continuesNow I've just opened my laptop offline to see my favourite downloaded playlists are no longer ...

Casual Listener

Now I use spotify quite regular I've found that every hour or so a track is disrupted by a crash computer fart like noise for a second or two then continues Now I've just opened my laptop offline ...

248 Views

0 replies

0 likes

Windows
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Solved!! Spotify on my pc wont let me download my liked songs playlist

My internet frequently cuts out, so I wanted to download my liked music playlist so i can listen offline, but i dont have a option to download it.

Casual Listener

My internet frequently cuts out, so I wanted to download my liked music playlist so i can listen offline, but i dont have a option to download it.

rossi1911

Community Legend

530 Views

1 replies

0 likes

Windows
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Clear Search History and Ads

Hello. I love Spotify and use it all the time but one thing does bother me. On my desktop (Windows), whenever I want to clear my search history because having a lot of them annoys me at times, there is an ad at the bottom of the screen blocking the b...

Newbie

Hello. I love Spotify and use it all the time but one thing does bother me. On my desktop (Windows), whenever I want to clear my search history because having a lot of them annoys me at times, t...

989 Views

0 replies

0 likes

  • 989 Views
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