Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
23163 Views
10 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
903753 Views
540 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
44951 Views
40 replies
8 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
DemoSee https://youtu.be/Rnju1ly3HNoSteps to reproduceStart playing an albumSelect another album, right click it and choose: "Add to Queue"Open the QueueSelect all songs of the just queued albumDrag them to the end of the queueExpected BehaviourThe s...
Demo See https://youtu.be/Rnju1ly3HNo Steps to reproduce Start playing an album Select another album, right click it and choose: "Add to Queue" Open the Queue Select all songs of the ju...
Newbie
672 Views
1 replies
2 likes
Hello, I want to transfer my playlist to my new account. I tried to copy the playlist to the desktop, logged out, logged in with new account and paste it to the new account. But the problem is, I can not change the playlist after pasting it. I have a...
Hello, I want to transfer my playlist to my new account. I tried to copy the playlist to the desktop, logged out, logged in with new account and paste it to the new account. But the probl...
Casual Listener
2029 Views
2 replies
0 likes
Hi there, I've lost around 400 subscribers on one of my public playlists over the last 24 hours. When I woke up today they were already gone. As you can tell by another thread over here (https://community.spotify.com/t5/Desktop-Mac/One-of-my-playlist...
Hi there, I've lost around 400 subscribers on one of my public playlists over the last 24 hours. When I woke up today they were already gone. As you can tell by another thread over here (htt...
638 Views
0 replies
1 likes
Hi, On 2 separate machines, my local files are not indexing. In some cases it sees SOME of the files but refuses to index them all. On another machine, it seems to not index ANY local files at all even though I put in multiple directories. Any tips o...
Hi, On 2 separate machines, my local files are not indexing. In some cases it sees SOME of the files but refuses to index them all. On another machine, it seems to not index ANY local fil...
540 Views
0 replies
0 likes
Bug started happening this morning. Even after I restart the application, it reverts to this highly pixelated view. How can I report this bug? Please advise.
Bug started happening this morning. Even after I restart the application, it reverts to this highly pixelated view. How can I report this bug? Please advise.
Regular
3241 Views
11 replies
0 likes
Like the title suggests, anytime I launch it, the program freezes on start up and no matter how long I let it sit it won't work. I have toi keep closing it through task manager and re-opening it hoping it works. Haven't found a fix for this anywhere ...
Like the title suggests, anytime I launch it, the program freezes on start up and no matter how long I let it sit it won't work. I have toi keep closing it through task manager and re-opening it hopi...
Newbie
2791 Views
5 replies
1 likes
Hi all, hope someone can help with this So, I have a few different playlists that I use on Spotify that reflect different genres. I have one playlist called 'Venus Fly Trap' which I created to contain sort of trippy trap music. The problem is though,...
Hi all, hope someone can help with this So, I have a few different playlists that I use on Spotify that reflect different genres. I have one playlist called 'Venus Fly Trap' which I created ...
Newbie
493 Views
1 replies
1 likes
24bit 96k is my sound settings spotify desktop app refuses to use HDMI since last update. The web browser-player will utilize HDMI connection for output. My mobile will pick up that it is playing on both the desktop app, and the web browser. I also c...
24bit 96k is my sound settings spotify desktop app refuses to use HDMI since last update. The web browser-player will utilize HDMI connection for output. My mobile will pick up that it is playi...
Casual Listener
587 Views
1 replies
0 likes
Howdy, There are a few songs under the artist "Pretty Lights" which exhibit the following problem. The songs appear present in the artist library and can be played on my mobile device, although these songs cannot be played on my PC. I receive the fol...
Howdy, There are a few songs under the artist "Pretty Lights" which exhibit the following problem. The songs appear present in the artist library and can be played on my mobile de...
Casual Listener
1075 Views
2 replies
0 likes
I've been having issues connecting to the Desktop App for a few months now.. I'm not sure exactly the issue but when I try to login I get a message in a red box below the login saying,"Service is temporarily unavaiable, please try again later. (Error...
I've been having issues connecting to the Desktop App for a few months now.. I'm not sure exactly the issue but when I try to login I get a message in a red box below the login saying, "Service is...
Casual Listener
985 Views
2 replies
0 likes
I was just logged into my spotify on my android device an hour ago. Got home went to open spofity desktop (windows 10) and I got a The Username or Password is incorrect (Error code: 3) Went back to my phone and was logged out of there as well and cou...
I was just logged into my spotify on my android device an hour ago. Got home went to open spofity desktop (windows 10) and I got a The Username or Password is incorrect (Error code: 3...
Newbie
5913 Views
9 replies
0 likes
Hi, Upon starting spotify the interface appears - i get the top menus (file, edit, view) but a black screen below it - no side bar or content, and a continuous repeating windows error sound.Task Manager shows two/three instances of spotify.exe and sp...
Hi, Upon starting spotify the interface appears - i get the top menus (file, edit, view) but a black screen below it - no side bar or content, and a continuous repeating windows error sound....
Community Legend
1247 Views
1 replies
0 likes
I cannot uninstall this through the normal means OR by openning command prompt as an admin. I've tried going through Programs to uninstall it and nothing happens at all. I would like to rid my poor PC of this. Not being able to uninstall any program ...
I cannot uninstall this through the normal means OR by openning command prompt as an admin. I've tried going through Programs to uninstall it and nothing happens at all. I would like to r...
Community Legend
1006 Views
4 replies
0 likes
Hi there, The browser versions of these two songs are correct:https://open.spotify.com/track/75Gfro4pVDkteRrJrfVIushttps://open.spotify.com/track/7AiaYD0TxFJRrRBUdOOn6P But the desktop version is incorrect. It takes the tracks from a different album ...
Hi there, The browser versions of these two songs are correct: https://open.spotify.com/track/75Gfro4pVDkteRrJrfVIus https://open.spotify.com/track/7AiaYD0TxFJRrRBUdOOn6P Bu...
382 Views
0 replies
0 likes
When I am playing music through the app on a bluetooth speaker I get crackling/choppy playback. I dont have this issue when I plug in the same speaker through USB or a headphone jack, nor do I have it when I use the web player.
When I am playing music through the app on a bluetooth speaker I get crackling/choppy playback. I dont have this issue when I plug in the same speaker through USB or a headphone jack, nor do...
391 Views
0 replies
0 likes
Hi, as of (I believe) today, I can't find the shuffle button. I now have 'Favourite' and 'Remove' buttons where the 'Shuffle' and 'Loop' buttons used to be. I've looked through the menu, looked in the play queue tab, and tried right clicking on a pla...
Hi, as of (I believe) today, I can't find the shuffle button. I now have 'Favourite' and 'Remove' buttons where the 'Shuffle' and 'Loop' buttons used to be. I've looked through the menu, looked in th...
Newbie
36541 Views
7 replies
1 likes
When I listen to Spotify on my laptop, there has now been a few second delay before a new song starts It will start playing the song and then stop for a few seconds and then replay the same part again. On my phone there is no problem.
When I listen to Spotify on my laptop, there has now been a few second delay before a new song starts It will start playing the song and then stop for a few seconds and then replay the same part agai...
584 Views
0 replies
0 likes
so at my work we have this weird bug I think is comming from spotify but basicly when the volume goes up in the song it goes down on windows here is what it looks like : https://www.youtube.com/watch?v=qFn-OmDk-sk
so at my work we have this weird bug I think is comming from spotify but basicly when the volume goes up in the song it goes down on windows here is what it looks like : https://www.you...
1252 Views
0 replies
0 likes
çalma listemdeki şarkıların sıralamasını değiştirmek istiyorum en üstte ilk eklediğim şarkılar çıkıyor. Son eklediğim şarkılar çıkmasını istiyorum telefonumdan yaptım fakat bilgisayardan bulamadım?
çalma listemdeki şarkıların sıralamasını değiştirmek istiyorum en üstte ilk eklediğim şarkılar çıkıyor. Son eklediğim şarkılar çıkmasını istiyorum telefonumdan yaptım fakat bilgisayardan bulamadım?
498 Views
0 replies
0 likes
Simple, the lyrics will not show when I press the button while using the Desktop App for Windows 10. it just shows a gray screen. I reonnected to the internet, restarted my computer, reinstalled spotify and tried everything in other trouble shooting ...
Simple, the lyrics will not show when I press the button while using the Desktop App for Windows 10. it just shows a gray screen. I reonnected to the internet, restarted my computer, reinstalled spot...
Newbie
15962 Views
10 replies
0 likes
