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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1999 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

149791 Views

83 replies

27 likes

  • 149791 Views
  • 83 replies
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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137076 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11253 Views

1 replies

6 likes

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Desktop app randomly stops playing even with fresh install

My Windowws 10 desktop version of spotify will randomly stop or start playing music. It's frustrating. I found a thread here that said to uninstall and reinstall the app. I'm writing this post coming off a fresh install and...it's still happening. Ha...

Newbie

My Windowws 10 desktop version of spotify will randomly stop or start playing music. It's frustrating. I found a thread here that said to uninstall and reinstall the app. I'm writing this post coming...

297 Views

0 replies

0 likes

Windows
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Lot of disappearing songs in library

Hello,I had recently recently issues with disapearing playlists (that I recovered from the website a few times) and I suspected someone using unwillingly my spotify account so I disconnected from everywhere and change my facebook logging infos.but no...

Casual Listener

Hello, I had recently recently issues with disapearing playlists (that I recovered from the website a few times) and I suspected someone using unwillingly my spotify account so I disconnected from e...

xcassie_king

Newbie

481 Views

1 replies

1 likes

Windows
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  • 1 likes

Solved!! Problem with Daily Mix 1

Hi all, I have a problem with my only daily mix, the genre is rockabilly that is a genre that I like but not the only one, how to add more genres to the mix? I thinked that will depend by the music I listen but now some time has passed that I listen ...

Visitor

Hi all, I have a problem with my only daily mix, the genre is rockabilly that is a genre that I like but not the only one, how to add more genres to the mix? I thinked that will depend by the music I...

user-removed

Not applicable

2702 Views

4 replies

0 likes

Windows
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I have the music folder filled of Spotify folders

Is this normal? There are several folders with names of two letters or a number and a letter and are empty, I am almost sure that are connected to Spotify.

Visitor

Is this normal? There are several folders with names of two letters or a number and a letter and are empty, I am almost sure that are connected to Spotify.

302 Views

0 replies

0 likes

Windows
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I cant change my profile picture

I change the picture on my PC but on my phone there is only the old oicture and when i reopen Spotify on my PC there is no Picture. Please help!

Newbie

I change the picture on my PC but on my phone there is only the old oicture and when i reopen Spotify on my PC there is no Picture. Please help!

272 Views

0 replies

0 likes

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PC app not loading properly.

Hi, spotify is set to open automatically when i log onto my PC (windows 8). However it comes up with a partial menu bar but does not fully load. I am not sure it even logs in. I have no problem getting it on my phone or through a web browser. The cur...

Newbie

Hi, spotify is set to open automatically when i log onto my PC (windows 8). However it comes up with a partial menu bar but does not fully load. I am not sure it even logs in. I have no problem getti...

IguanaSetup

Community Legend

1093 Views

3 replies

0 likes

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Shuffle not using all songs in a playlist and I noticed a pattern

Shuffle seems to only be using a couple hundred songs in a playlist of 1000+ songs.I've also noticed that it uses songs around where I am looking in the playlist. I'm going to use imaginary numbers but:Say I'm looking at the begining of the playlist ...

Newbie

Shuffle seems to only be using a couple hundred songs in a playlist of 1000+ songs. I've also noticed that it uses songs around where I am looking in the playlist.   I'm going to use imaginar...

263 Views

0 replies

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does spotify want to f**k me?

Why the f**k do you just tell me that "it doesn't work" when I'm f**king try listening to music? I know that it doesn't f**king work because I don't hear music when I click on play. I'm paying to hear music when ever I want so tell me the f**king pro...

Newbie

Why the f**k do you just tell me that "it doesn't work" when I'm f**king try listening to music? I know that it doesn't f**king work because I don't hear music when I click on play. I'm paying to hea...

276 Views

0 replies

0 likes

Windows
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Can you organize playlists into groups?

Is there a way to organize playlists into folders or groups? For example: Country Music Playlists * John Denver Playlist * Willie Nelson Playlist * Dixie Chicks Playlist * Foot stomping playlist * Old-style bluegrass playlistMood Music Playlists * On...

Casual Listener

Is there a way to organize playlists into folders or groups?   For example:   Country Music Playlists   * John Denver Playlist   * Willie Nelson Playlist   * Dixie Chi...

278 Views

0 replies

0 likes

Windows
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Related artist

Hi all have sonos and use Spotify, seems related artist function has gone following an update, anyone got any ideas?

Casual Listener

Hi all have sonos and use Spotify, seems related artist function has gone following an update, anyone got any ideas? 

paddywhack79

Casual Listener

472 Views

2 replies

1 likes

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Local Files are greyed out, ripped CDs not importing correctly

On my Windows 10 Home Creators Edition computer with Spotify for Windows 1.0.62.508 installed: I used the Local Files preferences to import over 215 artists and their albums into Spotify (approximately 2900+ songs) by specifying my top-level “C:\Musi...

Casual Listener

On my Windows 10 Home Creators Edition computer with Spotify for Windows 1.0.62.508 installed:   I used the Local Files preferences to import over 215 artists and their albums into Spotify (ap...

700 Views

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Update not keeping Repeat on

Just updated my Spotify desktop app and now every time I play a song it changes from Repeat One to Repeat All, I keep having to change back for each song. Is this just a bug in the update or is this permanent? Can I change it and have it stay Repeat ...

Regular

Just updated my Spotify desktop app and now every time I play a song it changes from Repeat One to Repeat All, I keep having to change back for each song. Is this just a bug in the update or is this ...

user-removed

Not applicable

1964 Views

10 replies

8 likes

Windows
  • 1964 Views
  • 10 replies
  • 8 likes

black screen

Spotify remains black, only menu is visible on Windows 10 creators updaterestarted both windows and spotify multiple times already.

Newbie

Spotify remains black, only menu is visible on Windows 10 creators update restarted both windows and spotify multiple times already.

352 Views

0 replies

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Windows
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Superuser Contribution Casting Spotify from Windows PC - madness!

I've been trying to work out why the Spotify Windows app cannot see my Chromecast Audio, but CAN see my Android tablet and phone. Eventually I found a mention in one of the Helpfiles that says:"It’s currently not possible to discover a Chromecast dev...

Music Fan

I've been trying to work out why the Spotify Windows app cannot see my Chromecast Audio, but CAN see my Android tablet and phone.   Eventually I found a mention in one of the Helpfiles that sa...

Andy_P

Music Fan

3521 Views

2 replies

3 likes

Windows
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  • 2 replies
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It wont download!

I've had spotify on my laptop for a month and a half, but today when i tried to open it, it loads and then nothing happens. Not too worried i uninstall it and try to download it again, it downloads, i click on it and it just loads and dissapears. Ive...

Newbie

I've had spotify on my laptop for a month and a half, but today when i tried to open it, it loads and then nothing happens. Not too worried i uninstall it and try to download it again, it downloads, ...

334 Views

0 replies

0 likes

Windows
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aplicación en negro.

Hola:Desde la última actualización, la app de spoty para windows 10 no carga. Se abre y aparece todo en negro excepto los menus (archivo, editar, ver...).Alguna idea?

Regular

Hola: Desde la última actualización, la app de spoty para windows 10 no carga. Se abre y aparece todo en negro excepto los menus (archivo, editar, ver...). Alguna idea?

Astembal

Regular

660 Views

1 replies

0 likes

Windows
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Superuser Contribution Spotify se abre, pero la pantalla está en negro

Tengo instalado spotify free en el portátil de mi casa (windows 7 ultimate). Me ha estado funcionando estupendamente, pero llevo 3 días que, cuando lo abro, me sale la pantalla en negro (se ve archivo, edición y ver), y no puedo navegar. He desinstal...

Newbie

Tengo instalado spotify free en el portátil de mi casa (windows 7 ultimate). Me ha estado funcionando estupendamente, pero llevo 3 días que, cuando lo abro, me sale la pantalla en negro (se ve archiv...

Mihail

Spotify Legend

9959 Views

2 replies

4 likes

Windows
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  • 2 replies
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Solved!! Auto open windows vista

When I start up my computer after it was off Spotify automatically opens. How do I turn it off so it doesn't sutomatically open?

Newbie

When I start up my computer after it was off Spotify automatically opens. How do I turn it off so it doesn't sutomatically open?

iamandyhill

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes