Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83193 Views

40 replies

68 likes

  • 83193 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789234 Views

503 replies

64 likes

  • 789234 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22168 Views

22 replies

6 likes

  • 22168 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2997 Views

0 replies

4 likes

  • 2997 Views
  • 0 replies
  • 4 likes

Can no longer change the order of playlists (not songs) on Windows 10

I can no longer change the order of playlists (not songs) on Windows 10Up until today I could always drag the order of my playlists and folders and all of a sudden they are locked. Is there a way they might have been frozen with a smart key or someth...

Casual Listener

I can no longer change the order of playlists (not songs) on Windows 10 Up until today I could always drag the order of my playlists and folders and all of a sudden they are locked. Is there a way t...

572 Views

0 replies

0 likes

Windows
  • 572 Views
  • 0 replies
  • 0 likes

Solved!! Spotify (windows desktop): new version has window animation that won't turn off.

My [Windows Desktop] Spotify updated the other day, now version 1.0.66.478.g1296534d. Now the main window has some sort of background animation that prevents me from reading anything on the window. It is really irritating because I like to keep it up...

Visitor

My [Windows Desktop] Spotify updated the other day, now version 1.0.66.478.g1296534d.   Now the main window has some sort of background animation that prevents me from reading anything on...

Sebasty

Community Legend

2240 Views

4 replies

0 likes

Windows
  • 2240 Views
  • 4 replies
  • 0 likes

No Results Found when searching full artist name

If I type in an artist's full name in lower case I receive a "No Results Found" error message. If I leave off just one letter at the end I get plenty of results that match correctly. If I type the case in correctly the artist does show up. This is no...

Newbie

If I type in an artist's full name in lower case I receive a "No Results Found" error message. If I leave off just one letter at the end I get plenty of results that match correctly. If I type the ca...

2239 Views

0 replies

6 likes

Windows
  • 2239 Views
  • 0 replies
  • 6 likes

Song Radio Glitch if you thumbs down and then seek

Scenario:Using windows spotify app playing music from a song radio with the song list of the song radio station displayed.Steps:Thumbs down song/s to remove them from the radioThen seek position in the currently playing song and the removed songs re ...

Newbie

Scenario: Using windows spotify app playing music from a song radio with the song list of the song radio station displayed. Steps: Thumbs down song/s to remove them from the radio Then ...

323 Views

0 replies

0 likes

Windows
  • 323 Views
  • 0 replies
  • 0 likes

Como resolver Error 2

Recetemente instalei o app do Spotify para o desktop do windows 10, mas aparece a seguinte msg depois que tento fazer o login "Service is temporarily unavialable, please try again later. (ERROR code:2).Já desintalei e instalei de novo, reiniciei o pc...

Newbie

Recetemente instalei o app do Spotify para o desktop do windows 10, mas aparece a seguinte msg depois que tento fazer o login "Service is temporarily unavialable, please try again later. (ERROR code:...

Merilo

Newbie

1684 Views

1 replies

0 likes

  • 1684 Views
  • 1 replies
  • 0 likes

how do i have songs play with associated video or current artist artwork, like groove

I'm coming to spotify from having always been on zune -> xbox music -> groove music subscription. One of the best features of the groove music app both on desktop and xbox was that you could select option to enable playback of song associated music v...

Regular

I'm coming to spotify from having always been on zune -> xbox music -> groove music subscription. One of the best features of the groove music app both on desktop and xbox was that you could se...

544 Views

0 replies

0 likes

Web Player
Windows
  • 544 Views
  • 0 replies
  • 0 likes

Spotify Global Hotkeys not working for administrative privileges.

When I set any app to have administrative privileges the hotkeys wont work, I am unsure how to fix and would appreciate any help! For instance: When I set spotify to have admin priviledges it makes global hotkeys not working like play, pause, next, p...

Newbie

When I set any app to have administrative privileges the hotkeys wont work, I am unsure how to fix and would appreciate any help!   For instance: When I set spotify to have admin priviledges i...

539 Views

0 replies

0 likes

Windows
  • 539 Views
  • 0 replies
  • 0 likes

Shuffle only plays 7 different artists (100's of artists in playlist)

This only happens when I am casting to another device. Very annoying.Any suggestions on how to fix would be appreciated. I can provide video example if desired.

Casual Listener

This only happens when I am casting to another device. Very annoying. Any suggestions on how to fix would be appreciated.   I can provide video example if desired.

360 Views

0 replies

0 likes

Windows
  • 360 Views
  • 0 replies
  • 0 likes

Very bizarre problem; can't download at all

For whatever reason, when I have Spotify open on my phone, it won't allow me to open it on my desktop. This is preventing me from downloading ANY SONGS to my phone through Spotify. Please help!

Casual Listener

For whatever reason, when I have Spotify open on my phone, it won't allow me to open it on my desktop. This is preventing me from downloading ANY SONGS to my phone through Spotify. Please help! 

415 Views

0 replies

0 likes

Web Player
Windows
  • 415 Views
  • 0 replies
  • 0 likes

Spotify won`t open

Whenever I try to connect to Spotify via the Windows app I get the following error directory and a message that says my profile is invalid: c:\ProgramFiles\\WindowsApps\SpotifyAB.SpotifyMusic_1.66.478.0x86_zpdnekdrz...\SpotifyMigrator.exe What could ...

Newbie

Whenever I try to connect to Spotify via the Windows app I get the following error directory and a message that says my profile is invalid:   c:\ProgramFiles\\WindowsApps\SpotifyAB.SpotifyMusi...

587 Views

0 replies

0 likes

  • 587 Views
  • 0 replies
  • 0 likes

UI does not respond

It#s really amazing. I#m almost used to it, that Spotify is not usable on a modern Sony Z5 Dompact Android 7.1.1, but now also the Windows UI is not longer usable. I open a context dialog, and after that Spotify does not respond to any click oder key...

Roadie

It#s really amazing. I#m almost used to it, that Spotify is not usable on a modern Sony Z5 Dompact Android 7.1.1, but now also the Windows UI is not longer usable.   I open a context dialog, a...

381 Views

0 replies

0 likes

Windows
  • 381 Views
  • 0 replies
  • 0 likes

Loudness changes the hole time

Hey Guys,I´f got an Problem.The loudness of my Songs changes the hole time.It is very noise to hear Musik if this happens. It does not matter which calculation i have ore how loud i try to hear the Musik. How can i change this? It is not funny any mo...

Newbie

Hey Guys, I´f got an Problem. The loudness of my Songs changes the hole time. It is very noise to hear Musik if this happens.  It does not matter which calculation i have ore how loud i try ...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Why does Spotify add a whole bunch of unwanted songs to my queue?

I'd like to know why Spotify puts unwanted songs onto my queue, when I requested for a single album to be added? Or better yet, how do I prevent it from happening?Let me explain:So I browse to any artist's page, then hit the play button on any album(...

Newbie

I'd like to know why Spotify puts unwanted songs onto my queue, when I requested for a single album to be added? Or better yet, how do I prevent it from happening? Let me explain: So I browse ...

dlepzelter

Newbie

3134 Views

1 replies

3 likes

  • 3134 Views
  • 1 replies
  • 3 likes

Volume of adverts really loud

The adverts are much louder than the actual music and so when I have ear phones in and the adverts come on I get the shock of my life. How do I reduce their volume?

Newbie

The adverts are much louder than the actual music and so when I have ear phones in and the adverts come on I get the shock of my life. How do I reduce their volume?

Sebasty

Community Legend

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

Autoplay has stopped working

Love this feature but on my desktop (Windows 7) and IOS (iPhone 6) this facility has stopped working, even though it is still enabled in the settings.Could be since last update.

Music Fan

Love this feature but on my desktop (Windows 7) and IOS (iPhone 6) this facility has stopped working, even though it is still enabled in the settings. Could be since last update.

ringostarr9

Casual Listener

1693 Views

6 replies

4 likes

Windows
  • 1693 Views
  • 6 replies
  • 4 likes

cant open spotify

I have already installed Spotify and this came up. pls, help .

Casual Listener

I have already installed Spotify and this came up. pls, help .

prishveen1997

Casual Listener

506 Views

2 replies

0 likes

Windows
  • 506 Views
  • 2 replies
  • 0 likes

Lost all my info when I got a new computer, can I get it back?

I use the desktop App, and I got a new computer and installed spotify and it seems all the songs that I liked from my radio stations in on my last computer are all gone. Is there any way to get that back? Or at least to see my old Discover weekly pla...

Newbie

I use the desktop App, and I got a new computer and installed spotify and it seems all the songs that I liked from my radio stations in on my last computer are all gone.  Is there any way to get...

Sebasty

Community Legend

454 Views

1 replies

0 likes

Web Player
Windows
  • 454 Views
  • 1 replies
  • 0 likes

Solved!! cant open spotify on my laptop

whenever I try to open the app it gives me a message saying i have an invalid user profile

Casual Listener

whenever I try to open the app it gives me a message saying i have an invalid user profile

alex559920

Casual Listener

750 Views

2 replies

0 likes

  • 750 Views
  • 2 replies
  • 0 likes

Solved!! Can't play certain songs anymore

About 2 days ago I noticed that alot of the songs in my playlists and songs in other peoples playlists seem to be removed. I can't play them anymore even though I have Spotify Unlimited. Does anybody have an idea as to what the problem might be? The ...

Newbie

About 2 days ago I noticed that alot of the songs in my playlists and songs in other peoples playlists seem to be removed. I can't play them anymore even though I have Spotify Unlimited. Does anybody...

jazus

Newbie

209081 Views

72 replies

4 likes

  • 209081 Views
  • 72 replies
  • 4 likes

Some AC/DC songs won't play

On AC/DC's "Back In Black" album I can only play the song "Back In Black", no other songs from that album will play. Then, on the "Powerage" album I can play all songs except for "Rock N Roll Damnation". As much as I can tell all other songs from oth...

Regular

On AC/DC's "Back In Black" album I can only play the song "Back In Black", no other songs from that album will play.  Then, on the "Powerage" album I can play all songs except for "Rock N Roll D...

857 Views

0 replies

0 likes

Windows
  • 857 Views
  • 0 replies
  • 0 likes