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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

86564 Views

40 replies

68 likes

  • 86564 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

811650 Views

505 replies

64 likes

  • 811650 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

SilPho

Newbie

28513 Views

29 replies

7 likes

  • 28513 Views
  • 29 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3373 Views

0 replies

4 likes

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Pauses song randomly

This has been going on for awhile. Whenever I am using Spotify it randomly pauses my song for a few seconds and then comes back. This seems to happen mainly when a new ad pops up on the bottom of the screen. I would LOVE a solution to this problem

Newbie

This has been going on for awhile. Whenever I am using Spotify it randomly pauses my song for a few seconds and then comes back. This seems to happen mainly when a new ad pops up on the bottom of the...

475 Views

0 replies

0 likes

  • 475 Views
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Songs not available on desktop version...but they are on the mobile app?

This week I noticed there were a lot more grayed out tracks than usual in the New Music Tuesday playlist. When I tried to play those tracks, I would get the message "This track is currently not available in the United States," etc. I would have assum...

Regular

This week I noticed there were a lot more grayed out tracks than usual in the New Music Tuesday playlist. When I tried to play those tracks, I would get the message "This track is currently not avail...

Pfaeff

Newbie

2944 Views

5 replies

0 likes

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  • 5 replies
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Offline mode not working on PC after changing the storage location from (C): to (D):

Hello there,I changed the storage location for Spotify library in the settings of Spotify program. I changed it from my (C): drive (which is SSD) to (D): (which is HDD). I restarted Spotify. After that I noticed when I looked at folder sizes that not...

Newbie

Hello there, I changed the storage location for Spotify library in the settings of Spotify program. I changed it from my (C): drive (which is SSD) to (D): (which is HDD). I restarted Spotify. After ...

497 Views

0 replies

0 likes

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Spotify Skipping then Stops

Sometimes I will skip a song then it'll skip everysong for about 5 seconds in the playlist or album until it comes to a stop. I can't play the next song, play previous song, change the time, play a new playlist or album. The same thing happens on mob...

Newbie

Sometimes I will skip a song then it'll skip everysong for about 5 seconds in the playlist or album until it comes to a stop. I can't play the next song, play previous song, change the time, play a n...

544 Views

0 replies

0 likes

Windows
  • 544 Views
  • 0 replies
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Solved!! App not working correctly. Coloured blocks obscuring view since Spotlight effect update.

Anyone know when an update to resolve this is happening? Have reinstalled the app. Windows 10. Noticed this has been happening since that visual "spotlight" effect was introduced.

Casual Listener

  Anyone know when an update to resolve this is happening? Have reinstalled the app. Windows 10. Noticed this has been happening since that visual "spotlight" effect was introduced. &nbs...

IguanaSetup

Community Legend

1054 Views

3 replies

0 likes

Windows
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  • 3 replies
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PLEASE tell me I can custom sort my playlists???

Hi y'all, i am going crazy trying to find a way to sort my playlist. Am using window desktop (was on the online one) now, got it hoping to be albe to have some control over the lists. Not possible?? Seems you can ONLY sort Alpahbetically (huh? who ca...

Newbie

Hi y'all, i am going crazy trying to find a way to sort my playlist.  Am using window desktop (was on the online one) now, got it hoping to be albe to have some control over the lists.  Not...

ksol1460

Casual Listener

6345 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Spotify not playing any track, just keeps jumping around... Help!

When I click play on my playlist, it just jumps around to different tracks, but doesn't play anything at all. The timer doesn't move from 0:00 at all. I have uninstalled and reinstalled Spotify. I have tried to play with Shuffle both on and off. Plea...

Casual Listener

When I click play on my playlist, it just jumps around to different tracks, but doesn't play anything at all. The timer doesn't move from 0:00 at all. I have uninstalled and reinstalled Spotify. I ha...

alan456

Casual Listener

3254 Views

7 replies

3 likes

Windows
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  • 7 replies
  • 3 likes

Once making a play list, what cause some of the songs to fade out and not play?

Guess I'll re-type my question. Once making a play list, and downloading each song, what makes some of the songs kinda fade out, and not play?

Regular

Guess I'll re-type my question. Once making a play list, and downloading each song, what makes some of the songs kinda fade out, and not play?

569 Views

0 replies

0 likes

Web Player
Windows
  • 569 Views
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Graphical issue with maximized window

Maximizing the spotify window on desktop will cause the bottom play bar to align incorrectly under certain circumstances. This only happens when dragging the window to the top of the screen to maximize. I have attached a link to a gif in order to mor...

Newbie

Maximizing the spotify window on desktop will cause the bottom play bar to align incorrectly under certain circumstances. This only happens when dragging the window to the top of the screen to maximi...

467 Views

0 replies

0 likes

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Option to prevent repeats

The Spotify system is determinedly programmed to always give you the repeats that you do not want-- However there are easy "user programming fixes" that work to prevent the repeats that you do not want. And the resulting Spotify music is worth everyt...

Roadie

The Spotify system is determinedly programmed to always give you the repeats that you do not want-- However there are easy "user programming fixes" that work to prevent the repeats that you do not wa...

jimm4006

Newbie

796 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Lighter-weight Spotify Desktop App?

Spotify is great, but for whatever reason, it seems to be causing my (Windows 10) computer problems. It's okay if I use it for a short amount of time, but if I forget to close it, I run into problems. It's probably more my computer than the applicati...

Casual Listener

Spotify is great, but for whatever reason, it seems to be causing my (Windows 10) computer problems. It's okay if I use it for a short amount of time, but if I forget to close it, I run into pro...

user-removed

Not applicable

1827 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Spotify unable to connect to sonos on windows PC

Hi Seen loads of threads on this, re-authorize a/c, reset or switch off VPN, re-install etc etc none work on my PC (andriod phone perfect!) I get a blue dot over the devices icon at bottom of app ( i always thought this was a green dot??) Anyone got ...

Newbie

Hi   Seen loads of threads on this, re-authorize a/c, reset or switch off VPN, re-install etc etc none work on my PC (andriod phone perfect!) I get a blue dot over the devices icon at bottom o...

799 Views

0 replies

0 likes

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Solved!! Desktop Spotify plays no sound.

My desktop version of Spotify (Free) doesn't play any sound anymore, neither in the ads nor the player itself, although the bar progresses as if there was music playing. Everything I get when clicking on Play is one very short high-pitched sound, and...

Casual Listener

My desktop version of Spotify (Free) doesn't play any sound anymore, neither in the ads nor the player itself, although the bar progresses as if there was music playing. Everything I get when clickin...

user-removed

Not applicable

2384 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Can't play current song

This keeps popping up for nearly every song I play. Sometimes the song pauses half way and this message appears. I've tried installing and re-installing spotify then restarting my computer but it didn't work. This makes spotify on pc virtually useles...

Casual Listener

This keeps popping up for nearly every song I play. Sometimes the song pauses half way and this message appears. I've tried installing and re-installing spotify then restarting my computer but it did...

moibloke

Newbie

12671 Views

19 replies

4 likes

Windows
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  • 19 replies
  • 4 likes

Can no longer change the order of playlists (not songs) on Windows 10

I can no longer change the order of playlists (not songs) on Windows 10Up until today I could always drag the order of my playlists and folders and all of a sudden they are locked. Is there a way they might have been frozen with a smart key or someth...

Casual Listener

I can no longer change the order of playlists (not songs) on Windows 10 Up until today I could always drag the order of my playlists and folders and all of a sudden they are locked. Is there a way t...

579 Views

0 replies

0 likes

Windows
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Solved!! Spotify (windows desktop): new version has window animation that won't turn off.

My [Windows Desktop] Spotify updated the other day, now version 1.0.66.478.g1296534d. Now the main window has some sort of background animation that prevents me from reading anything on the window. It is really irritating because I like to keep it up...

Visitor

My [Windows Desktop] Spotify updated the other day, now version 1.0.66.478.g1296534d.   Now the main window has some sort of background animation that prevents me from reading anything on...

Sebasty

Community Legend

2269 Views

4 replies

0 likes

Windows
  • 2269 Views
  • 4 replies
  • 0 likes

No Results Found when searching full artist name

If I type in an artist's full name in lower case I receive a "No Results Found" error message. If I leave off just one letter at the end I get plenty of results that match correctly. If I type the case in correctly the artist does show up. This is no...

Newbie

If I type in an artist's full name in lower case I receive a "No Results Found" error message. If I leave off just one letter at the end I get plenty of results that match correctly. If I type the ca...

2251 Views

0 replies

6 likes

Windows
  • 2251 Views
  • 0 replies
  • 6 likes

Song Radio Glitch if you thumbs down and then seek

Scenario:Using windows spotify app playing music from a song radio with the song list of the song radio station displayed.Steps:Thumbs down song/s to remove them from the radioThen seek position in the currently playing song and the removed songs re ...

Newbie

Scenario: Using windows spotify app playing music from a song radio with the song list of the song radio station displayed. Steps: Thumbs down song/s to remove them from the radio Then ...

328 Views

0 replies

0 likes

Windows
  • 328 Views
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Como resolver Error 2

Recetemente instalei o app do Spotify para o desktop do windows 10, mas aparece a seguinte msg depois que tento fazer o login "Service is temporarily unavialable, please try again later. (ERROR code:2).Já desintalei e instalei de novo, reiniciei o pc...

Newbie

Recetemente instalei o app do Spotify para o desktop do windows 10, mas aparece a seguinte msg depois que tento fazer o login "Service is temporarily unavialable, please try again later. (ERROR code:...

Merilo

Newbie

1693 Views

1 replies

0 likes

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  • 1 replies
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how do i have songs play with associated video or current artist artwork, like groove

I'm coming to spotify from having always been on zune -> xbox music -> groove music subscription. One of the best features of the groove music app both on desktop and xbox was that you could select option to enable playback of song associated music v...

Regular

I'm coming to spotify from having always been on zune -> xbox music -> groove music subscription. One of the best features of the groove music app both on desktop and xbox was that you could se...

556 Views

0 replies

0 likes

Web Player
Windows
  • 556 Views
  • 0 replies
  • 0 likes