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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151993 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140555 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11343 Views

1 replies

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Spotify keeps removing my playlist cover

So I created a new cover for a playlist with 31 followers, but after I upload it and restart the client, the old artwork is back. What's going on?

Music Fan

So I created a new cover for a playlist with 31 followers, but after I upload it and restart the client, the old artwork is back. What's going on?

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Spotify starts and stopps ad randome times

Hello, my Spotify (opens with windows start) stopps after some tracks and starts again randomly later again. Internet connection seems fine and it also appears with downloaded playlists.I allready made a "clear reinstall" nothing changed, i really ne...

Newbie

Hello,   my Spotify (opens with windows start) stopps after some tracks and starts again randomly later again. Internet connection seems fine and it also appears with downloaded playlists. I ...

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Solved!! Spotify blank screen

Hi, I can't use Spotify, because there is no content in the app. It's just black.I already tried running it as admin and in compablity mode.Nothing changes when running with %APPDATA%\Spotify\spotify.exe --disable-accelerated-layers --disable-acceler...

Casual Listener

Hi,  I can't use Spotify, because there is no content in the app. It's just black. I already tried running it as admin and in compablity mode. Nothing changes when running with  %APPDAT...

Chrissykes78

Gig Goer

21937 Views

19 replies

1 likes

Windows
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Family account - no more able to listen music on one computer

On one of my computer, I am no more able to listen to spotify. Whichever the song selected, I am getting the message (I have the french installation, therefore the translation may not be 100% correct). "This song is not available, If you have it on y...

Newbie

On one of my computer, I am no more able to listen to spotify. Whichever the song selected, I am getting the message (I have the french installation, therefore the translation may not be 100% correct...

300 Views

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Windows
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Solved!! Desktop App doesn't show my Playlist

Hi everyoneSo since yesterday I've run into a problem which I never had before. My Desktop App doesn't show my Playlist anymore and I also can't find it when I search for it. I've checked in the Web player and there my Playlist is still available. Is...

Casual Listener

Hi everyone So since yesterday I've run into a problem which I never had before. My Desktop App doesn't show my Playlist anymore and I also can't find it when I search for it. I've checked in the We...

lucawulfert

Casual Listener

721 Views

1 replies

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W10: Roaming on PC - plays online but doesn't download songs

Hello, I'm from Czechia, currently am in Germany for three weeks and I have a modem with cellular data. I forgot to download my library, so I wanted to download it over cellular data, but it says it's waiting for a connection while it plays music jus...

Newbie

Hello, I'm from Czechia, currently am in Germany for three weeks and I have a modem with cellular data. I forgot to download my library, so I wanted to download it over cellular data, but it says it'...

293 Views

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Spotify Desktop Overlay

The Spotify Desktop Overlay has an Volume Control but it is controlling the WindowsSounds. Is it possible to change that the Volume Control will change the Spotify Volume not the Speaker Volume? It would be also cool if I use my media shortcuts for v...

Newbie

The Spotify Desktop Overlay has an Volume Control but it is controlling the Windows Sounds. Is it possible to change that the Volume Control will change the Spotify Volume not the Speaker Volume? &...

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Playable greyed out songs

Ok i have been using premium for a while now. I have added a few songs to my playlist 10 songs. I checked the downloaded switch. All the songs are downloaded,i can play all of them but one song is just greyed out (i can play it too) . I tried reinsta...

Casual Listener

Ok i have been using premium for a while now. I have added a few songs to my playlist 10 songs. I checked the downloaded switch. All the songs are downloaded,i can play all of them but one song is ju...

Zumbawmn

Newbie

10077 Views

4 replies

2 likes

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Spotify - desktop app on Windows 10 - Issues when taller than 1200px

Hi all, Wondering if anyone else is seeing the same issues. Setup: Spotify on Windows 10 (Insider build. Currently creators update, but has been this way for months). Spotify has gone through many updates while this issue has persisted.I'm on a SP4, ...

Newbie

Hi all,   Wondering if anyone else is seeing the same issues.     Setup: Spotify on Windows 10 (Insider build.  Currently creators update, but has been this way for months). &...

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Repeat problem

So I don't know what exactly happened but my Spotify on Windows keeps on playin Sean Paul! no matter what I do the next song is always Sean Paul and it only happens in my laptop not on my phone please help

Newbie

So I don't know what exactly happened but my Spotify on Windows keeps on playin Sean Paul! no matter what I do the next song is always Sean Paul and it only happens in my laptop not on my phone pleas...

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Cover art not showed for local files on Windows when file name includes an apostrophe

Hi! After several hours trying to know why one of my files did not show the cover art on Spotify I found out that it was because of the file name including apostrophe. Please see video of the issue on YouTube:https://youtu.be/M3y6OE-RRcM STEPS TO REP...

Regular

Hi! After several hours trying to know why one of my files did not show the cover art on Spotify I found out that it was because of the file name including apostrophe.   Please see video of th...

727 Views

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Desktop app randomly stops playing even with fresh install

My Windowws 10 desktop version of spotify will randomly stop or start playing music. It's frustrating. I found a thread here that said to uninstall and reinstall the app. I'm writing this post coming off a fresh install and...it's still happening. Ha...

Newbie

My Windowws 10 desktop version of spotify will randomly stop or start playing music. It's frustrating. I found a thread here that said to uninstall and reinstall the app. I'm writing this post coming...

300 Views

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Lot of disappearing songs in library

Hello,I had recently recently issues with disapearing playlists (that I recovered from the website a few times) and I suspected someone using unwillingly my spotify account so I disconnected from everywhere and change my facebook logging infos.but no...

Casual Listener

Hello, I had recently recently issues with disapearing playlists (that I recovered from the website a few times) and I suspected someone using unwillingly my spotify account so I disconnected from e...

xcassie_king

Newbie

486 Views

1 replies

1 likes

Windows
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Solved!! Problem with Daily Mix 1

Hi all, I have a problem with my only daily mix, the genre is rockabilly that is a genre that I like but not the only one, how to add more genres to the mix? I thinked that will depend by the music I listen but now some time has passed that I listen ...

Visitor

Hi all, I have a problem with my only daily mix, the genre is rockabilly that is a genre that I like but not the only one, how to add more genres to the mix? I thinked that will depend by the music I...

user-removed

Not applicable

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I have the music folder filled of Spotify folders

Is this normal? There are several folders with names of two letters or a number and a letter and are empty, I am almost sure that are connected to Spotify.

Visitor

Is this normal? There are several folders with names of two letters or a number and a letter and are empty, I am almost sure that are connected to Spotify.

307 Views

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I cant change my profile picture

I change the picture on my PC but on my phone there is only the old oicture and when i reopen Spotify on my PC there is no Picture. Please help!

Newbie

I change the picture on my PC but on my phone there is only the old oicture and when i reopen Spotify on my PC there is no Picture. Please help!

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PC app not loading properly.

Hi, spotify is set to open automatically when i log onto my PC (windows 8). However it comes up with a partial menu bar but does not fully load. I am not sure it even logs in. I have no problem getting it on my phone or through a web browser. The cur...

Newbie

Hi, spotify is set to open automatically when i log onto my PC (windows 8). However it comes up with a partial menu bar but does not fully load. I am not sure it even logs in. I have no problem getti...

IguanaSetup

Community Legend

1100 Views

3 replies

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Shuffle not using all songs in a playlist and I noticed a pattern

Shuffle seems to only be using a couple hundred songs in a playlist of 1000+ songs.I've also noticed that it uses songs around where I am looking in the playlist. I'm going to use imaginary numbers but:Say I'm looking at the begining of the playlist ...

Newbie

Shuffle seems to only be using a couple hundred songs in a playlist of 1000+ songs. I've also noticed that it uses songs around where I am looking in the playlist.   I'm going to use imaginar...

263 Views

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does spotify want to f**k me?

Why the f**k do you just tell me that "it doesn't work" when I'm f**king try listening to music? I know that it doesn't f**king work because I don't hear music when I click on play. I'm paying to hear music when ever I want so tell me the f**king pro...

Newbie

Why the f**k do you just tell me that "it doesn't work" when I'm f**king try listening to music? I know that it doesn't f**king work because I don't hear music when I click on play. I'm paying to hea...

278 Views

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