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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80207 Views

40 replies

68 likes

  • 80207 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769512 Views

503 replies

64 likes

  • 769512 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16470 Views

17 replies

5 likes

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  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Solved!! I'm Premium, why am I getting ads?

I'm a Premium member and have been getting ads all morning. What's going on? New policies?

Visitor

I'm a Premium member and have been getting ads all morning.  What's going on?  New policies?

markirving60

Newbie

63394 Views

10 replies

3 likes

Windows
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  • 10 replies
  • 3 likes

Solved!! Auto starting even when disabled

Please help.Spotify is opening on startup. I have never had it set to auto start.I am using Windows 10.I have already gone to Edit > Preferences > [Show Advanced Settings] > Startup and Window Behavior > Open Spotify automatically after you log into ...

Casual Listener

Please help. Spotify is opening on startup. I have never had it set to auto start. I am using Windows 10. I have already gone to Edit > Preferences > [Show Advanced Settings] > Startup an...

IguanaSetup

Community Legend

13852 Views

6 replies

6 likes

  • 13852 Views
  • 6 replies
  • 6 likes

Search results stuck on last search

I downloaded Spotify onto my Windows 7 PC, and I keep getting an error when using the search function. I am able to search once or twice just fine. Then, if I try to search again, no matter what I type in, it will show the search results from the pre...

Newbie

I downloaded Spotify onto my Windows 7 PC, and I keep getting an error when using the search function. I am able to search once or twice just fine. Then, if I try to search again, no matter what I ty...

millaneza

Newbie

1133 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

File > Import Playlist > Windows Media Player does nothing

I am running the latest Spotify desktop client on Windows 10, when I choose File > Import Playlist > Windows Media Player, absolutely nothing happens. I don't get an error or anything. I've already tried deleting all the .wmdb files under C:\Users\\A...

Visitor

I am running the latest Spotify desktop client on Windows 10, when I choose File > Import Playlist > Windows Media Player, absolutely nothing happens.  I don't get an error or anything. &...

jroca4029

Newbie

6619 Views

6 replies

2 likes

Windows
  • 6619 Views
  • 6 replies
  • 2 likes

Typing to find song in playlist stops at an exact match

I have a large playlist, so I often type the title of the song when I want to find a specific song in the playlist. However, if am trying to find a song with a title beginning with the exact title of another song in the playlist, everything after the...

Newbie

I have a large playlist, so I often type the title of the song when I want to find a specific song in the playlist.  However, if am trying to find a song with a title beginning with the ex...

Sebasty

Community Legend

1081 Views

1 replies

0 likes

  • 1081 Views
  • 1 replies
  • 0 likes

Local Files Not Showing Up In Library

Hi,I recently got premium and started adding my local files to tSpotify... The files appear in "local files", but the aritst and album names are all grey. They are all .mp3. I can play about half of them; the other half will say I need to locate the ...

Visitor

Hi, I recently got premium and started adding my local files to tSpotify... The files appear in "local files", but the aritst and album names are all grey. They are all .mp3. I can play about half o...

chrisg8p

Casual Listener

907 Views

1 replies

1 likes

Windows
  • 907 Views
  • 1 replies
  • 1 likes

Pauses song randomly

This has been going on for awhile. Whenever I am using Spotify it randomly pauses my song for a few seconds and then comes back. This seems to happen mainly when a new ad pops up on the bottom of the screen. I would LOVE a solution to this problem

Newbie

This has been going on for awhile. Whenever I am using Spotify it randomly pauses my song for a few seconds and then comes back. This seems to happen mainly when a new ad pops up on the bottom of the...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Songs not available on desktop version...but they are on the mobile app?

This week I noticed there were a lot more grayed out tracks than usual in the New Music Tuesday playlist. When I tried to play those tracks, I would get the message "This track is currently not available in the United States," etc. I would have assum...

Regular

This week I noticed there were a lot more grayed out tracks than usual in the New Music Tuesday playlist. When I tried to play those tracks, I would get the message "This track is currently not avail...

Pfaeff

Newbie

2916 Views

5 replies

0 likes

  • 2916 Views
  • 5 replies
  • 0 likes

Offline mode not working on PC after changing the storage location from (C): to (D):

Hello there,I changed the storage location for Spotify library in the settings of Spotify program. I changed it from my (C): drive (which is SSD) to (D): (which is HDD). I restarted Spotify. After that I noticed when I looked at folder sizes that not...

Newbie

Hello there, I changed the storage location for Spotify library in the settings of Spotify program. I changed it from my (C): drive (which is SSD) to (D): (which is HDD). I restarted Spotify. After ...

483 Views

0 replies

0 likes

  • 483 Views
  • 0 replies
  • 0 likes

Spotify Skipping then Stops

Sometimes I will skip a song then it'll skip everysong for about 5 seconds in the playlist or album until it comes to a stop. I can't play the next song, play previous song, change the time, play a new playlist or album. The same thing happens on mob...

Newbie

Sometimes I will skip a song then it'll skip everysong for about 5 seconds in the playlist or album until it comes to a stop. I can't play the next song, play previous song, change the time, play a n...

537 Views

0 replies

0 likes

Windows
  • 537 Views
  • 0 replies
  • 0 likes

Solved!! App not working correctly. Coloured blocks obscuring view since Spotlight effect update.

Anyone know when an update to resolve this is happening? Have reinstalled the app. Windows 10. Noticed this has been happening since that visual "spotlight" effect was introduced.

Casual Listener

  Anyone know when an update to resolve this is happening? Have reinstalled the app. Windows 10. Noticed this has been happening since that visual "spotlight" effect was introduced. &nbs...

IguanaSetup

Community Legend

1005 Views

3 replies

0 likes

Windows
  • 1005 Views
  • 3 replies
  • 0 likes

PLEASE tell me I can custom sort my playlists???

Hi y'all, i am going crazy trying to find a way to sort my playlist. Am using window desktop (was on the online one) now, got it hoping to be albe to have some control over the lists. Not possible?? Seems you can ONLY sort Alpahbetically (huh? who ca...

Newbie

Hi y'all, i am going crazy trying to find a way to sort my playlist.  Am using window desktop (was on the online one) now, got it hoping to be albe to have some control over the lists.  Not...

ksol1460

Casual Listener

6306 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Spotify not playing any track, just keeps jumping around... Help!

When I click play on my playlist, it just jumps around to different tracks, but doesn't play anything at all. The timer doesn't move from 0:00 at all. I have uninstalled and reinstalled Spotify. I have tried to play with Shuffle both on and off. Plea...

Casual Listener

When I click play on my playlist, it just jumps around to different tracks, but doesn't play anything at all. The timer doesn't move from 0:00 at all. I have uninstalled and reinstalled Spotify. I ha...

alan456

Casual Listener

3178 Views

7 replies

3 likes

Windows
  • 3178 Views
  • 7 replies
  • 3 likes

Once making a play list, what cause some of the songs to fade out and not play?

Guess I'll re-type my question. Once making a play list, and downloading each song, what makes some of the songs kinda fade out, and not play?

Regular

Guess I'll re-type my question. Once making a play list, and downloading each song, what makes some of the songs kinda fade out, and not play?

558 Views

0 replies

0 likes

Web Player
Windows
  • 558 Views
  • 0 replies
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Graphical issue with maximized window

Maximizing the spotify window on desktop will cause the bottom play bar to align incorrectly under certain circumstances. This only happens when dragging the window to the top of the screen to maximize. I have attached a link to a gif in order to mor...

Newbie

Maximizing the spotify window on desktop will cause the bottom play bar to align incorrectly under certain circumstances. This only happens when dragging the window to the top of the screen to maximi...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Option to prevent repeats

The Spotify system is determinedly programmed to always give you the repeats that you do not want-- However there are easy "user programming fixes" that work to prevent the repeats that you do not want. And the resulting Spotify music is worth everyt...

Roadie

The Spotify system is determinedly programmed to always give you the repeats that you do not want-- However there are easy "user programming fixes" that work to prevent the repeats that you do not wa...

jimm4006

Newbie

783 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Lighter-weight Spotify Desktop App?

Spotify is great, but for whatever reason, it seems to be causing my (Windows 10) computer problems. It's okay if I use it for a short amount of time, but if I forget to close it, I run into problems. It's probably more my computer than the applicati...

Casual Listener

Spotify is great, but for whatever reason, it seems to be causing my (Windows 10) computer problems. It's okay if I use it for a short amount of time, but if I forget to close it, I run into pro...

user-removed

Not applicable

1757 Views

1 replies

0 likes

Windows
  • 1757 Views
  • 1 replies
  • 0 likes

Spotify unable to connect to sonos on windows PC

Hi Seen loads of threads on this, re-authorize a/c, reset or switch off VPN, re-install etc etc none work on my PC (andriod phone perfect!) I get a blue dot over the devices icon at bottom of app ( i always thought this was a green dot??) Anyone got ...

Newbie

Hi   Seen loads of threads on this, re-authorize a/c, reset or switch off VPN, re-install etc etc none work on my PC (andriod phone perfect!) I get a blue dot over the devices icon at bottom o...

781 Views

0 replies

0 likes

  • 781 Views
  • 0 replies
  • 0 likes

Solved!! Desktop Spotify plays no sound.

My desktop version of Spotify (Free) doesn't play any sound anymore, neither in the ads nor the player itself, although the bar progresses as if there was music playing. Everything I get when clicking on Play is one very short high-pitched sound, and...

Casual Listener

My desktop version of Spotify (Free) doesn't play any sound anymore, neither in the ads nor the player itself, although the bar progresses as if there was music playing. Everything I get when clickin...

user-removed

Not applicable

2326 Views

3 replies

0 likes

  • 2326 Views
  • 3 replies
  • 0 likes

Solved!! Can't play current song

This keeps popping up for nearly every song I play. Sometimes the song pauses half way and this message appears. I've tried installing and re-installing spotify then restarting my computer but it didn't work. This makes spotify on pc virtually useles...

Casual Listener

This keeps popping up for nearly every song I play. Sometimes the song pauses half way and this message appears. I've tried installing and re-installing spotify then restarting my computer but it did...

moibloke

Newbie

12358 Views

19 replies

4 likes

Windows
  • 12358 Views
  • 19 replies
  • 4 likes