Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11450 Views

105 replies

47 likes

  • 11450 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1289 Views

15 replies

2 likes

Possible Bug
  • 1289 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3136 Views

38 replies

2 likes

  • 3136 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8912 Views

0 replies

4 likes

  • 8912 Views
  • 0 replies
  • 4 likes

Unable to reinstall

So I've been trying to reinstall spotify, but I keep getting error 18. And when I try to delete my spotify folder in %appdata% it says I don't have permission to delete. Does anyone have a solution to this?

Regular

So I've been trying to reinstall spotify, but I keep getting error 18. And when I try to delete my spotify folder in %appdata% it says I don't have permission to delete. Does anyone have a solution t...

531 Views

0 replies

0 likes

Windows
  • 531 Views
  • 0 replies
  • 0 likes

Spotify just stopped

I was listening to music, next thing I know spotify stalled then was gone. I have since been trying to re install and have tried all suggestions but can not get it to download. I can use the web page but it does not give me all of my library or searc...

Newbie

I was listening to music, next thing I know spotify stalled then was gone. I have since been trying to re install and have tried all suggestions but can not get it to download. I can use the web page...

428 Views

0 replies

0 likes

Windows
  • 428 Views
  • 0 replies
  • 0 likes

How to customize a station without “losing” a song to another station I might want

I’m a brand new Spotify user. I love to play acoustic guitar music when I’m working - more upbeat songs when it is during the day and slower songs at night. I did a Google search and found someone who put together a station that has a mixture of both...

Casual Listener

I’m a brand new Spotify user. I love to play acoustic guitar music when I’m working - more upbeat songs when it is during the day and slower songs at night. I did a Google search and found someone wh...

mymaus

Casual Listener

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

No Sound

Hi. Ive been having an issue with spotify on my computer it will not play any songs but the timeframe of the song starts but no sound is coming out, when i switch to my screens speakers it works but not my headset. it works when i use the web player ...

Newbie

Hi.   Ive been having an issue with spotify on my computer it will not play any songs but the timeframe of the song starts but no sound is coming out, when i switch to my screens speakers it w...

477 Views

0 replies

0 likes

Windows
  • 477 Views
  • 0 replies
  • 0 likes

Solved!! No Pause/Next/Previous buttons on Win7 task bar

In the new version 0.8.8.349 there is no pause/next/previous buttons when you hover over the spotify application on Win7 task bar. This was so convenient to pause music quickly. Please add this back thanks

Casual Listener

In the new version 0.8.8.349 there is no pause/next/previous buttons when you hover over the spotify application on Win7 task bar.  This was so convenient to pause music quickly.  Please ad...

eliaspizarro

Regular

5803 Views

13 replies

1 likes

Windows
  • 5803 Views
  • 13 replies
  • 1 likes

Every track broken

So, about 40 seconds into every track i select, it starts lagging/skipping. ive tried everything from reinstalling, to changing my password (idk why it'd help but it was suggested), and installing older versions of spotify and adjusting the encoding ...

Newbie

So, about 40 seconds into every track i select, it starts lagging/skipping. ive tried everything from reinstalling, to changing my password (idk why it'd help but it was suggested), and installing ol...

Sebasty

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

This song is not available. If you have the file on your computer you can import it.

I've been trying to fix this issue for the past hour and im beginning to get frustrated. Ive been trying to play a few songs I downloaded in spotify but every time I try I get the blue message in the subject on the top. The songs work fine in WMP but...

Casual Listener

I've been trying to fix this issue for the past hour and im beginning to get frustrated. Ive been trying to play a few songs I downloaded in spotify but every time I try I get the blue message in the...

ACAx1985

Roadie

731 Views

2 replies

0 likes

Windows
  • 731 Views
  • 2 replies
  • 0 likes

Songs Download

Running Spotify on iPad, Pixel 2, and Windows 10 computers. The Windows 10 App doesn't not appear to have a download songs toggle as do the other Spotify Apps, Why does the Windows 10 App only offer this functionality at the playlists level and not s...

Newbie

Running Spotify on iPad, Pixel 2, and Windows 10 computers.  The Windows 10 App doesn't not appear to have a download songs toggle as do the other Spotify Apps,  Why does the Windows 10 App...

519 Views

0 replies

0 likes

  • 519 Views
  • 0 replies
  • 0 likes

downloading the app onto my dell computer.

I keep getting an error message stating spotify is running but I don't know where as I have closed it on my laptop. Any suggestions?

Casual Listener

I keep getting an error message stating spotify is running but I don't know where as I have closed it on my laptop.  Any suggestions?

BobFaust

Casual Listener

1686 Views

2 replies

0 likes

  • 1686 Views
  • 2 replies
  • 0 likes

App Sizing with Dual-Screen

Hi guys ! I'm just here to let you guys know about a bug that occurs to me every day. Not reaaaally annoying but would be good if it can be fix someday. I have two screen for my PC. The left one is at the vertical, and the right one at horizontal. Bo...

Newbie

Hi guys !    I'm just here to let you guys know about a bug that occurs to me every day. Not reaaaally annoying but would be good if it can be fix someday.    I have two scree...

549 Views

0 replies

1 likes

Windows
  • 549 Views
  • 0 replies
  • 1 likes

Superuser Contribution New version doesn't accept resize

Hello,It seem the version 1.0.42.151.g19de0aa6 doesn't accept horizontal resizing.Have a nice day.

Regular

Hello, It seem the version 1.0.42.151.g19de0aa6 doesn't accept horizontal resizing. Have a nice day.

Klbk

Newbie

2148 Views

5 replies

2 likes

Windows
  • 2148 Views
  • 5 replies
  • 2 likes

Local File songs not playing

Recently updated to Windows 10, and ever since, have not been able to play tracks that I have on Local File. NO local files will play, nor any songs on the Spotify directory that I have as local files too. EG; I have the song "Dark Storms (Acoustic)"...

Newbie

Recently updated to Windows 10, and ever since, have not been able to play tracks that I have on Local File.  NO local files will play, nor any songs on the Spotify directory that I have a...

leonthekay

Casual Listener

834 Views

2 replies

1 likes

Windows
  • 834 Views
  • 2 replies
  • 1 likes

Failed to scan 24 min long song

I got a local album in my PC and I wish to listen it on Spotify, every songs from the album can be detected including one 18min long song except that 24min long song, any solution please?

Casual Listener

I got a local album in my PC and I wish to listen it on Spotify, every songs from the album can be detected including one 18min long song except that 24min long song, any solution please?

513 Views

0 replies

0 likes

Windows
  • 513 Views
  • 0 replies
  • 0 likes

Spotify issues while on a Skype call

I have an odd problem, sometimes I listen to my playlist while I am on skype, but not loud enough for the other party to hear it, which they can't. However, I have started using headphones so they can't hear it at all, I can hear them and the music j...

Newbie

I have an odd problem, sometimes I listen to my playlist while I am on skype, but not loud enough for the other party to hear it, which they can't. However, I have started using headphones so they ca...

1914 Views

0 replies

1 likes

Windows
  • 1914 Views
  • 0 replies
  • 1 likes

This Community Board is a Disaster.

Does anyone manage this? There are so many threads here that look like spam..........so many others where there is never a response from Spotify.....even after THOUSANDS of posts. Alphabetizing playlists for one......10k song limit..If a comparable s...

Music Fan

Does anyone manage this? There are so many threads here that look like spam..........so many others where there is never a response from Spotify.....even after THOUSANDS of posts. Alphabetizing playl...

IguanaSetup

Community Legend

646 Views

1 replies

0 likes

Windows
  • 646 Views
  • 1 replies
  • 0 likes

Song only plays on desktop?!

Dear reader, I am new to spotify and still trying to get used to the app. I like it a lot, however, there is 1 song that I, for some reason, can only listen to on my pc? On my pc it plays fine, without trouble, however, when I try to play it on my ph...

Visitor

Dear reader,    I am new to spotify and still trying to get used to the app. I like it a lot, however, there is 1 song that I, for some reason, can only listen to on my pc?  On my p...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Spotify Desktop[Windows] - Screen cannot be fully adjusted for vertical displays

I noticed this after the last update.I am using one of my screens for development, it is positioned vertically,and I am used to view my playlists comfortably.Today when I try to Maximize the window it fits only half of the screen (as a regular positi...

Casual Listener

I noticed this after the last update. I am using one of my screens for development, it is positioned vertically, and I am used to view my playlists comfortably. Today when I try to Maximize the wi...

barshn

Casual Listener

3062 Views

3 replies

2 likes

Windows
  • 3062 Views
  • 3 replies
  • 2 likes

Song stops randomly during playback

Hello there, since the most recent upgrade, I'm experiencing problems when playing songs inb Spotify. It happens on my Desktop, but on my BOSE en SONOS system as well. The songs just stops during playback. It sometimes happens a few times in 5 minute...

Regular

Hello there,    since the most recent upgrade, I'm experiencing problems when playing songs inb Spotify.  It happens on my Desktop, but on my BOSE en SONOS system as well.  ...

Pbleadx

Newbie

4687 Views

9 replies

7 likes

Windows
  • 4687 Views
  • 9 replies
  • 7 likes

Não consigo ouvir as músicas, pois estão dizendo que tenho que importá-la no computador

Estou tentando ouvir as música pelo meu PC, porém não consigo poque está dizendo que tenho que importá-las, ME AJUDEM!!!

Newbie

Estou tentando ouvir as música pelo meu PC, porém não consigo poque está dizendo que tenho que importá-las, ME AJUDEM!!!

484 Views

0 replies

0 likes

Windows
  • 484 Views
  • 0 replies
  • 0 likes