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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

962 Views

0 replies

2 likes

  • 962 Views
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  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

142899 Views

83 replies

27 likes

  • 142899 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127434 Views

294 replies

22 likes

  • 127434 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10751 Views

1 replies

6 likes

  • 10751 Views
  • 1 replies
  • 6 likes

Once making a play list, what cause some of the songs to fade out and not play?

Guess I'll re-type my question. Once making a play list, and downloading each song, what makes some of the songs kinda fade out, and not play?

Regular

Guess I'll re-type my question. Once making a play list, and downloading each song, what makes some of the songs kinda fade out, and not play?

530 Views

0 replies

0 likes

Web Player
Windows
  • 530 Views
  • 0 replies
  • 0 likes

Graphical issue with maximized window

Maximizing the spotify window on desktop will cause the bottom play bar to align incorrectly under certain circumstances. This only happens when dragging the window to the top of the screen to maximize. I have attached a link to a gif in order to mor...

Newbie

Maximizing the spotify window on desktop will cause the bottom play bar to align incorrectly under certain circumstances. This only happens when dragging the window to the top of the screen to maximi...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Option to prevent repeats

The Spotify system is determinedly programmed to always give you the repeats that you do not want-- However there are easy "user programming fixes" that work to prevent the repeats that you do not want. And the resulting Spotify music is worth everyt...

Roadie

The Spotify system is determinedly programmed to always give you the repeats that you do not want-- However there are easy "user programming fixes" that work to prevent the repeats that you do not wa...

jimm4006

Newbie

733 Views

1 replies

0 likes

Windows
  • 733 Views
  • 1 replies
  • 0 likes

Lighter-weight Spotify Desktop App?

Spotify is great, but for whatever reason, it seems to be causing my (Windows 10) computer problems. It's okay if I use it for a short amount of time, but if I forget to close it, I run into problems. It's probably more my computer than the applicati...

Casual Listener

Spotify is great, but for whatever reason, it seems to be causing my (Windows 10) computer problems. It's okay if I use it for a short amount of time, but if I forget to close it, I run into pro...

user-removed

Not applicable

1667 Views

1 replies

0 likes

Windows
  • 1667 Views
  • 1 replies
  • 0 likes

Spotify unable to connect to sonos on windows PC

Hi Seen loads of threads on this, re-authorize a/c, reset or switch off VPN, re-install etc etc none work on my PC (andriod phone perfect!) I get a blue dot over the devices icon at bottom of app ( i always thought this was a green dot??) Anyone got ...

Newbie

Hi   Seen loads of threads on this, re-authorize a/c, reset or switch off VPN, re-install etc etc none work on my PC (andriod phone perfect!) I get a blue dot over the devices icon at bottom o...

747 Views

0 replies

0 likes

  • 747 Views
  • 0 replies
  • 0 likes

Solved!! Desktop Spotify plays no sound.

My desktop version of Spotify (Free) doesn't play any sound anymore, neither in the ads nor the player itself, although the bar progresses as if there was music playing. Everything I get when clicking on Play is one very short high-pitched sound, and...

Casual Listener

My desktop version of Spotify (Free) doesn't play any sound anymore, neither in the ads nor the player itself, although the bar progresses as if there was music playing. Everything I get when clickin...

user-removed

Not applicable

2216 Views

3 replies

0 likes

  • 2216 Views
  • 3 replies
  • 0 likes

Solved!! Can't play current song

This keeps popping up for nearly every song I play. Sometimes the song pauses half way and this message appears. I've tried installing and re-installing spotify then restarting my computer but it didn't work. This makes spotify on pc virtually useles...

Casual Listener

This keeps popping up for nearly every song I play. Sometimes the song pauses half way and this message appears. I've tried installing and re-installing spotify then restarting my computer but it did...

moibloke

Newbie

11856 Views

19 replies

4 likes

Windows
  • 11856 Views
  • 19 replies
  • 4 likes

Can no longer change the order of playlists (not songs) on Windows 10

I can no longer change the order of playlists (not songs) on Windows 10Up until today I could always drag the order of my playlists and folders and all of a sudden they are locked. Is there a way they might have been frozen with a smart key or someth...

Casual Listener

I can no longer change the order of playlists (not songs) on Windows 10 Up until today I could always drag the order of my playlists and folders and all of a sudden they are locked. Is there a way t...

546 Views

0 replies

0 likes

Windows
  • 546 Views
  • 0 replies
  • 0 likes

Solved!! Spotify (windows desktop): new version has window animation that won't turn off.

My [Windows Desktop] Spotify updated the other day, now version 1.0.66.478.g1296534d. Now the main window has some sort of background animation that prevents me from reading anything on the window. It is really irritating because I like to keep it up...

Visitor

My [Windows Desktop] Spotify updated the other day, now version 1.0.66.478.g1296534d.   Now the main window has some sort of background animation that prevents me from reading anything on...

Sebasty

Community Legend

2088 Views

4 replies

0 likes

Windows
  • 2088 Views
  • 4 replies
  • 0 likes

No Results Found when searching full artist name

If I type in an artist's full name in lower case I receive a "No Results Found" error message. If I leave off just one letter at the end I get plenty of results that match correctly. If I type the case in correctly the artist does show up. This is no...

Newbie

If I type in an artist's full name in lower case I receive a "No Results Found" error message. If I leave off just one letter at the end I get plenty of results that match correctly. If I type the ca...

2200 Views

0 replies

6 likes

Windows
  • 2200 Views
  • 0 replies
  • 6 likes

Song Radio Glitch if you thumbs down and then seek

Scenario:Using windows spotify app playing music from a song radio with the song list of the song radio station displayed.Steps:Thumbs down song/s to remove them from the radioThen seek position in the currently playing song and the removed songs re ...

Newbie

Scenario: Using windows spotify app playing music from a song radio with the song list of the song radio station displayed. Steps: Thumbs down song/s to remove them from the radio Then ...

295 Views

0 replies

0 likes

Windows
  • 295 Views
  • 0 replies
  • 0 likes

Como resolver Error 2

Recetemente instalei o app do Spotify para o desktop do windows 10, mas aparece a seguinte msg depois que tento fazer o login "Service is temporarily unavialable, please try again later. (ERROR code:2).Já desintalei e instalei de novo, reiniciei o pc...

Newbie

Recetemente instalei o app do Spotify para o desktop do windows 10, mas aparece a seguinte msg depois que tento fazer o login "Service is temporarily unavialable, please try again later. (ERROR code:...

Merilo

Newbie

1637 Views

1 replies

0 likes

  • 1637 Views
  • 1 replies
  • 0 likes

how do i have songs play with associated video or current artist artwork, like groove

I'm coming to spotify from having always been on zune -> xbox music -> groove music subscription. One of the best features of the groove music app both on desktop and xbox was that you could select option to enable playback of song associated music v...

Regular

I'm coming to spotify from having always been on zune -> xbox music -> groove music subscription. One of the best features of the groove music app both on desktop and xbox was that you could se...

487 Views

0 replies

0 likes

Web Player
Windows
  • 487 Views
  • 0 replies
  • 0 likes

Spotify Global Hotkeys not working for administrative privileges.

When I set any app to have administrative privileges the hotkeys wont work, I am unsure how to fix and would appreciate any help! For instance: When I set spotify to have admin priviledges it makes global hotkeys not working like play, pause, next, p...

Newbie

When I set any app to have administrative privileges the hotkeys wont work, I am unsure how to fix and would appreciate any help!   For instance: When I set spotify to have admin priviledges i...

504 Views

0 replies

0 likes

Windows
  • 504 Views
  • 0 replies
  • 0 likes

Shuffle only plays 7 different artists (100's of artists in playlist)

This only happens when I am casting to another device. Very annoying.Any suggestions on how to fix would be appreciated. I can provide video example if desired.

Casual Listener

This only happens when I am casting to another device. Very annoying. Any suggestions on how to fix would be appreciated.   I can provide video example if desired.

337 Views

0 replies

0 likes

Windows
  • 337 Views
  • 0 replies
  • 0 likes

Very bizarre problem; can't download at all

For whatever reason, when I have Spotify open on my phone, it won't allow me to open it on my desktop. This is preventing me from downloading ANY SONGS to my phone through Spotify. Please help!

Casual Listener

For whatever reason, when I have Spotify open on my phone, it won't allow me to open it on my desktop. This is preventing me from downloading ANY SONGS to my phone through Spotify. Please help! 

381 Views

0 replies

0 likes

Web Player
Windows
  • 381 Views
  • 0 replies
  • 0 likes

Spotify won`t open

Whenever I try to connect to Spotify via the Windows app I get the following error directory and a message that says my profile is invalid: c:\ProgramFiles\\WindowsApps\SpotifyAB.SpotifyMusic_1.66.478.0x86_zpdnekdrz...\SpotifyMigrator.exe What could ...

Newbie

Whenever I try to connect to Spotify via the Windows app I get the following error directory and a message that says my profile is invalid:   c:\ProgramFiles\\WindowsApps\SpotifyAB.SpotifyMusi...

539 Views

0 replies

0 likes

  • 539 Views
  • 0 replies
  • 0 likes

UI does not respond

It#s really amazing. I#m almost used to it, that Spotify is not usable on a modern Sony Z5 Dompact Android 7.1.1, but now also the Windows UI is not longer usable. I open a context dialog, and after that Spotify does not respond to any click oder key...

Roadie

It#s really amazing. I#m almost used to it, that Spotify is not usable on a modern Sony Z5 Dompact Android 7.1.1, but now also the Windows UI is not longer usable.   I open a context dialog, a...

344 Views

0 replies

0 likes

Windows
  • 344 Views
  • 0 replies
  • 0 likes

Loudness changes the hole time

Hey Guys,I´f got an Problem.The loudness of my Songs changes the hole time.It is very noise to hear Musik if this happens. It does not matter which calculation i have ore how loud i try to hear the Musik. How can i change this? It is not funny any mo...

Newbie

Hey Guys, I´f got an Problem. The loudness of my Songs changes the hole time. It is very noise to hear Musik if this happens.  It does not matter which calculation i have ore how loud i try ...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Why does Spotify add a whole bunch of unwanted songs to my queue?

I'd like to know why Spotify puts unwanted songs onto my queue, when I requested for a single album to be added? Or better yet, how do I prevent it from happening?Let me explain:So I browse to any artist's page, then hit the play button on any album(...

Newbie

I'd like to know why Spotify puts unwanted songs onto my queue, when I requested for a single album to be added? Or better yet, how do I prevent it from happening? Let me explain: So I browse ...

dlepzelter

Newbie

3029 Views

1 replies

3 likes

  • 3029 Views
  • 1 replies
  • 3 likes