Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84377 Views

40 replies

68 likes

  • 84377 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

799728 Views

505 replies

64 likes

  • 799728 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24875 Views

26 replies

7 likes

  • 24875 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3118 Views

0 replies

4 likes

  • 3118 Views
  • 0 replies
  • 4 likes

Uninstall Spotify NOW

I cannot uninstall this through the normal means OR by openning command prompt as an admin. I've tried going through Programs to uninstall it and nothing happens at all. I would like to rid my poor PC of this. Not being able to uninstall any program ...

Casual Listener

I cannot uninstall this through the normal means OR by openning command prompt as an admin.  I've tried going through Programs to uninstall it and nothing happens at all.  I would like to r...

IguanaSetup

Community Legend

894 Views

4 replies

0 likes

  • 894 Views
  • 4 replies
  • 0 likes

Browser vs. Desktop --- Desktop playing wrong track.

Hi there, The browser versions of these two songs are correct:https://open.spotify.com/track/75Gfro4pVDkteRrJrfVIushttps://open.spotify.com/track/7AiaYD0TxFJRrRBUdOOn6P But the desktop version is incorrect. It takes the tracks from a different album ...

Casual Listener

Hi there,    The browser versions of these two songs are correct: https://open.spotify.com/track/75Gfro4pVDkteRrJrfVIus https://open.spotify.com/track/7AiaYD0TxFJRrRBUdOOn6P   Bu...

358 Views

0 replies

0 likes

Windows
  • 358 Views
  • 0 replies
  • 0 likes

Crackling when using Windowns 10 app through bluetooth speaker

When I am playing music through the app on a bluetooth speaker I get crackling/choppy playback. I dont have this issue when I plug in the same speaker through USB or a headphone jack, nor do I have it when I use the web player.

Newbie

When I am playing music through the app on a bluetooth speaker I get crackling/choppy playback.  I dont have this issue when I plug in the same speaker through USB or a headphone jack, nor do...

362 Views

0 replies

0 likes

Windows
  • 362 Views
  • 0 replies
  • 0 likes

Solved!! Where has the shuffle button gone?

Hi, as of (I believe) today, I can't find the shuffle button. I now have 'Favourite' and 'Remove' buttons where the 'Shuffle' and 'Loop' buttons used to be. I've looked through the menu, looked in the play queue tab, and tried right clicking on a pla...

Casual Listener

Hi, as of (I believe) today, I can't find the shuffle button. I now have 'Favourite' and 'Remove' buttons where the 'Shuffle' and 'Loop' buttons used to be. I've looked through the menu, looked in th...

colematthews408

Newbie

36417 Views

7 replies

1 likes

Windows
  • 36417 Views
  • 7 replies
  • 1 likes

Delayed Playback

When I listen to Spotify on my laptop, there has now been a few second delay before a new song starts It will start playing the song and then stop for a few seconds and then replay the same part again. On my phone there is no problem.

Casual Listener

When I listen to Spotify on my laptop, there has now been a few second delay before a new song starts It will start playing the song and then stop for a few seconds and then replay the same part agai...

562 Views

0 replies

0 likes

  • 562 Views
  • 0 replies
  • 0 likes

[BUG] sound changes on it self

so at my work we have this weird bug I think is comming from spotify but basicly when the volume goes up in the song it goes down on windows here is what it looks like : https://www.youtube.com/watch?v=qFn-OmDk-sk

Newbie

so at my work we have this weird bug I think is comming from spotify but basicly when the volume goes up in the song it goes down on windows   here is what it looks like : https://www.you...

1224 Views

0 replies

0 likes

Windows
  • 1224 Views
  • 0 replies
  • 0 likes

Çalma listesi

çalma listemdeki şarkıların sıralamasını değiştirmek istiyorum en üstte ilk eklediğim şarkılar çıkıyor. Son eklediğim şarkılar çıkmasını istiyorum telefonumdan yaptım fakat bilgisayardan bulamadım?

Newbie

çalma listemdeki şarkıların sıralamasını değiştirmek istiyorum en üstte ilk eklediğim şarkılar çıkıyor. Son eklediğim şarkılar çıkmasını istiyorum telefonumdan yaptım fakat bilgisayardan bulamadım?

479 Views

0 replies

0 likes

Windows
  • 479 Views
  • 0 replies
  • 0 likes

Solved!! [Windows 10] Lyrics Wont Show

Simple, the lyrics will not show when I press the button while using the Desktop App for Windows 10. it just shows a gray screen. I reonnected to the internet, restarted my computer, reinstalled spotify and tried everything in other trouble shooting ...

Newbie

Simple, the lyrics will not show when I press the button while using the Desktop App for Windows 10. it just shows a gray screen. I reonnected to the internet, restarted my computer, reinstalled spot...

narpin

Newbie

15686 Views

10 replies

0 likes

Windows
  • 15686 Views
  • 10 replies
  • 0 likes

Solved!! Find Friends - "None of your Facebook friends are on Spotify" YES MY FACEBOOK ACCOUNT IS LINKED

I created a new Facebook profile recently, and made a new Spotify account and subscription by signing up with my email, THEN conecting my Facebook account. I am able to use the app to share tracks to my timeline, so I know it is connected. However, I...

Casual Listener

I created a new Facebook profile recently, and made a new Spotify account and subscription by signing up with my email, THEN conecting my Facebook account. I am able to use the app to share tracks to...

Lucas_Morandi

Newbie

3483 Views

5 replies

0 likes

Windows
  • 3483 Views
  • 5 replies
  • 0 likes

Crashing when using bluetooth 4

I have a bluetooth 4 headset that I connect both to my laptop and to my cell phone simultaniously. If the phone rings and I answer using the headset, then spotify randomly crashes . It stops responding so badly that I have to kill it through the task...

Newbie

I have a bluetooth 4 headset that I connect both to my laptop and to my cell phone simultaniously.   If the phone rings and I answer using the headset, then spotify randomly crashes . It stops...

507 Views

0 replies

0 likes

  • 507 Views
  • 0 replies
  • 0 likes

Spotify no abre en Windows 10

AYUDA/HELPDescargué Spotify para computadora (Windows 10) del sitio oficial. Se instaló bien pero al momento de dar dobel click en el ícono, no se ejecuta el programa. Llevo meses con este problema y como acabo de contratar premium de verdad me urge ...

Regular

AYUDA/HELP Descargué Spotify para computadora (Windows 10) del sitio oficial. Se instaló bien pero al momento de dar dobel click en el ícono, no se ejecuta el programa. Llevo meses con este problema...

dalids

Casual Listener

4103 Views

2 replies

0 likes

Windows
  • 4103 Views
  • 2 replies
  • 0 likes

[Bug] Media keys and playback info do not work after sleep

Current behaviour: When Spotify is started after the computer is freshly booted media keys (Play/Pause, Next Track, Previous Track) work regardless of Spotify having focus or not. The currently playing track info shows up next to the volume bar. Play...

Newbie

Current behaviour: When Spotify is started after the computer is freshly booted media keys (Play/Pause, Next Track, Previous Track) work regardless of Spotify having focus or not. The currently ...

elliot_benjamin

Newbie

701 Views

1 replies

1 likes

Windows
  • 701 Views
  • 1 replies
  • 1 likes

Solved!! Bug Report: Spotify has issues dealing with media keys and shortcuts

Hi guys, myself and a few friends of mine have all found an issue with controlling Spotify with media keys on keyboards etc. There are a couple of manifestations of this: - play/pause commands aren't always recognised (and possibly previous/forward t...

Casual Listener

Hi guys,   myself and a few friends of mine have all found an issue with controlling Spotify with media keys on keyboards etc. There are a couple of manifestations of this: - play/pause ...

Nat_Franklin

Newbie

5676 Views

12 replies

3 likes

  • 5676 Views
  • 12 replies
  • 3 likes

Spotify is stuck on one song and will not let me change.

Hi, Logan here. My Spotify is stuck on "Are you ready for it..." by Taylor Swift. Its an alright song i think, but when i try to change song or hit next, it wont let me. I can hit next, i see the button being pressed down. But alas, nothing happens. ...

Newbie

Hi, Logan here.   My Spotify is stuck on "Are you ready for it..." by Taylor Swift. Its an alright song i think, but when i try to change song or hit next, it wont let me. I can hit next, i se...

Sebasty

Community Legend

3370 Views

1 replies

0 likes

Windows
  • 3370 Views
  • 1 replies
  • 0 likes

Other customers devices showing up in my device list

Hello, This issue happens randomly, but more often than not. When playing back music with the Spotify application on a Windows platform, other customer devices, such as computers, cell phones, etc... randomly appear as options for me to push music to...

Music Fan

Hello,   This issue happens randomly, but more often than not. When playing back music with the Spotify application on a Windows platform, other customer devices, such as computers, cell phone...

fedevegili

Newbie

2823 Views

4 replies

2 likes

Windows
  • 2823 Views
  • 4 replies
  • 2 likes

HElp with Ariana Granade concerts live in ohio

I don't knbow hwere to buy tickets for ariana live concerts and where they do happen..please help ,me guys

Music Fan

I don't knbow hwere to buy tickets for ariana live concerts and where they do happen..please help ,me guys

722 Views

0 replies

0 likes

Mac
Windows
  • 722 Views
  • 0 replies
  • 0 likes

Ads

Everytime a song finishes an ad plays. It says I can change it in setting but I can't find anything anout it. help!

Visitor

Everytime a song finishes an ad plays. It says I can change it in setting but I can't find anything anout it. help!

Sebasty

Community Legend

14467 Views

1 replies

0 likes

  • 14467 Views
  • 1 replies
  • 0 likes

Solved!! Something went wrong

Just re-upped spotify. After it auto-updated on launch I'm trying to look up artists and such and i'm constantly getting "Something went wrong" Searching an Artist, click to see their 'page' and boom, something went wrong. It's impossible to search a...

Casual Listener

Just re-upped spotify. After it auto-updated on launch I'm trying to look up artists and such and i'm constantly getting "Something went wrong"   Searching an Artist, click to see their 'page'...

LoneGun

Newbie

86055 Views

36 replies

8 likes

Windows
  • 86055 Views
  • 36 replies
  • 8 likes

Cambiar salida del dispotivo de audio

Quisiera cambiar el sistema por el que sale el audio (ya que la aplicacion parece no tener ese sistema implementado) ya que tengo auriculares y tv por donde puede salir sonido.

Newbie

Quisiera cambiar el sistema por el que sale el audio (ya que la aplicacion parece no tener ese sistema implementado) ya que tengo auriculares y tv por donde puede salir sonido.

3457 Views

0 replies

1 likes

Windows
  • 3457 Views
  • 0 replies
  • 1 likes

Drag and drop for playlists and songs won't work

I know this has been an issue for awhile and that there's a ton of threads but I think it's important to show Spotify that this is a persistent issue that needs to be addressed, again apparently. I can't drag and drop playlists to reorder/organize th...

Newbie

I know this has been an issue for awhile and that there's a ton of threads but I think it's important to show Spotify that this is a persistent issue that needs to be addressed, again apparently. I c...

401 Views

0 replies

0 likes

Windows
  • 401 Views
  • 0 replies
  • 0 likes