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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2365 Views

0 replies

4 likes

  • 2365 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154638 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147514 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11459 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Repeat One not working anymore!

For starters, I am using the desktop app on windows 7. Ever since I updated Spotify (to the September update), Repeat One hasn't been working. For example, If I have Repeat One on while I'm playing a song, whenever I change the song for some reason R...

Newbie

For starters, I am using the desktop app on windows 7.   Ever since I updated Spotify (to the September update), Repeat One hasn't been working. For example, If I have Repeat One on while...

TTSteve

Casual Listener

2510 Views

3 replies

5 likes

Windows
  • 2510 Views
  • 3 replies
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Solved!! Blank Black Screen after Sept. 2017 New Update

I updated when prompted to this morning and now I cant use my desktop app. I've tried restarting my computer, clean uninstalling and reinstalling the app, and all the solutions I could find on previous posts. I have turned Harware acceleration off, c...

Regular

I updated when prompted to this morning and now I cant use my desktop app. I've tried restarting my computer, clean uninstalling and reinstalling the app, and all the solutions I could find on previo...

Blackhole128

Casual Listener

27341 Views

32 replies

6 likes

Windows
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  • 32 replies
  • 6 likes

Spotify conflits with the audio card/component

Hello, I would like to "reopen" this discussion because now it's happening to me as well, 5 years after the linked post started. I changed my laptop to an HP Elitebook 840 G4 where the sound card, I'm assuming, is onboard. The symptoms are the same a...

Newbie

Hello,   I would like to "reopen" this discussion because now it's happening to me as well, 5 years after the linked post started.   I changed my laptop to an HP Elitebook 840 G4 where ...

detunedSilence

Newbie

1373 Views

3 replies

2 likes

Windows
  • 1373 Views
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Spotify ne fonctionne plus sur windows 7 "erreur Oxc00000a5"

Hello la communauté Spotify.Premièrement je trouve dommage que l'on ne peut pas poser nos questions directement à Spotify et qu'il faille passer par ce forum... Spotify ne démarre plus depuis quelques jours sur Windows 7 (je suis en premium).J'ai le ...

Newbie

Hello la communauté Spotify. Premièrement je trouve dommage que l'on ne peut pas poser nos questions directement à Spotify et qu'il faille passer par ce forum...   Spotify ne démarre plus dep...

582 Views

0 replies

0 likes

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Spotify on more than one Windows profile

Our family have four WIndows profiles on the same computer and one premium membership. I don't want to upgrade to Premium for Family, but use the same Spotify profile on all the windows profiles (on the same computer). But as I can see it now, that m...

Newbie

Our family have four WIndows profiles on the same computer and one premium membership. I don't want to upgrade to Premium for Family, but use the same Spotify profile on all the windows profiles (on ...

405 Views

0 replies

0 likes

  • 405 Views
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[Windows, bug] Moving window from maximized in a landscape monitor to maximized in a portrait

Lately, moving the Spotify-window between my two monitor has been a big hassle.My setup is a 1920x1200 screen in the middle, with a 1200x1900 portair screen on each side.When I have spotify maximized in the center screen and drag it to the top of the...

Newbie

Lately, moving the Spotify-window between my two monitor has been a big hassle. My setup is a 1920x1200 screen in the middle, with a 1200x1900 portair screen on each side. When I have spo...

kennethpost

Regular

847 Views

1 replies

4 likes

Windows
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  • 1 replies
  • 4 likes

Your Daily Mix Crashes Client in Windows

Starting the spotify desktop client work just fine.Since I enjoy the "Your Daily Mix" this is my normal go-to selection.Every time for the last 2-3 weeks, when I select this option, the entire spotify client shuts down without any error messages or a...

Newbie

Starting the spotify desktop client work just fine. Since I enjoy the "Your Daily Mix" this is my normal go-to selection. Every time for the last 2-3 weeks, when I select this option, the entire sp...

nu705

Newbie

481 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Antivirus delets spotify from PC

I have Spotify Premium, however, few months ago my antivirus deleted it and blocks download. Error code 13: The installer is unnable to install Spotify, because the necessary files could not be created. I have tried all the suggestions regarding this...

Newbie

I have Spotify Premium, however, few months ago my antivirus deleted it and blocks download. Error code 13: The installer is unnable to install Spotify, because the necessary files could not be ...

RoZe256

Newbie

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
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The volume is 50% lower in the desktop spotify Windows player, webplayer volume 100%

The volume is 50% lower in the desktop spotify Windows player, and on the web spotify player i have 100% volume, everything in the volumemixer is on 100% That why i use still the web spotify player and not the desktop spotify Windows player sound is ...

Newbie

The volume is 50% lower in the desktop spotify Windows player, and on the web spotify player i have 100% volume, everything in the volumemixer is on 100%   That why i use still the&n...

mdonnenyr

Newbie

2671 Views

5 replies

3 likes

  • 2671 Views
  • 5 replies
  • 3 likes

Switch account feature removed?

Hey, me and my girlfriend uses the same user account on my PC. We both have Spotify accounts, and until recently we were able to switch accounts by clicking the down arrow next to my profile name and select switch accounts. This feature recently disa...

Casual Listener

Hey, me and my girlfriend uses the same user account on my PC. We both have Spotify accounts, and until recently we were able to switch accounts by clicking the down arrow next to my profile name and...

xxRAiDERxx

Newbie

6044 Views

4 replies

7 likes

  • 6044 Views
  • 4 replies
  • 7 likes

Local file no option to download (Windows)

As you can see in the photo, I have downloaded the playlist on my desktop but the second last song will not download despite my best efforts. Any reason why? It doesn't appear on my iPhone playlist as a song although if I shuffle through the playlist...

Casual Listener

  As you can see in the photo, I have downloaded the playlist on my desktop but the second last song will not download despite my best efforts. Any reason why? It doesn't appear on my iPhone ...

james010101

Casual Listener

460 Views

1 replies

0 likes

Windows
  • 460 Views
  • 1 replies
  • 0 likes

No Daily Mix

I have had Spotify for almost three years (I had a gap where I switched to Apple music for a year) and I don't have a daily mix.

Newbie

I have had Spotify for almost three years (I had a gap where I switched to Apple music for a year) and I don't have a daily mix.

379 Views

0 replies

0 likes

Windows
  • 379 Views
  • 0 replies
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Back-up saves?

Hello, I know you can back-up your playlists, but I'd like to back up my saves. Now I've tried putting my saves in a playlist, and it worked, but then I can't see the date on which I saved the songs. Does someone know how I can back-up (export to exc...

Newbie

Hello,   I know you can back-up your playlists, but I'd like to back up my saves. Now I've tried putting my saves in a playlist, and it worked, but then I can't see the date on which I saved t...

319 Views

0 replies

0 likes

Windows
  • 319 Views
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Solved!! Can't log into desktop app using XP

I've just upgraded to Premium and Spotify works fine for me in Chrome on XP. It invited me me to download the desptop app which I did, but when I start the app it says I'm not logged in. When open the app it invites me to "Log In With Facebook" (even...

Casual Listener

I've just upgraded to Premium and Spotify works fine for me in Chrome on XP.   It invited me me to download the desptop app which I did, but when I start the app it says I'm not logged in. Whe...

MikeBoilerman

Casual Listener

3571 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Como puedo ver la letra de las canciones en mi pc windows 8

Alguien sabe comover la letra de las canciones en mi pc windows 8, que instaloi, donde lo consigo, como lo enlazo a mi spotify?

Newbie

Alguien sabe comover la letra de las canciones en mi pc windows 8, que instaloi, donde lo consigo, como lo enlazo a mi spotify?

1135 Views

0 replies

1 likes

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Solved!! No full screen button

Hi, I don't have the full screen icon at bottom right on the Now Playing bar.How can this be fixed?

Newbie

Hi, I don't have the full screen icon at bottom right on the Now Playing bar. How can this be fixed?

user-removed

Not applicable

15691 Views

4 replies

2 likes

Windows
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  • 4 replies
  • 2 likes

Latest update UI is unusable

After Spotify updated (1.0.62.508), UI is not responding to: right click, drag & drop, sliding (volume bar, scroll), double click, and sometimes the clicks respond on the window below, as if Spotify was not in front. I made a fresh reinstall and the ...

Casual Listener

After Spotify updated (1.0.62.508), UI is not responding to: right click, drag & drop, sliding (volume bar, scroll), double click, and sometimes the clicks respond on the window below, as if Spot...

mdonahue

Newbie

659 Views

1 replies

1 likes

Windows
  • 659 Views
  • 1 replies
  • 1 likes

error code: 4

Hi,Please helo me, suddenly my spotify is not working. I've tried to uninstalled and installed it again, check the firewalls, restart my PC and none of them works. It said that there is no internet connection but my internet works fine so i don't kno...

Newbie

Hi, Please helo me, suddenly my spotify is not working. I've tried to uninstalled and installed it again, check the firewalls, restart my PC and none of them works. It said that there is no internet...

360 Views

0 replies

0 likes

Windows
  • 360 Views
  • 0 replies
  • 0 likes

Latest update I can't scroll playlist nor resize window downwards

Seems UI in the latest update is proper broken; Windows Platform. I can't scroll playlist window on the left, nor can I resize window downwards.

Regular

Seems UI in the latest update is proper broken;   Windows Platform.   I can't scroll playlist window on the left, nor can I resize window downwards.

351 Views

0 replies

0 likes

Windows
  • 351 Views
  • 0 replies
  • 0 likes

Solved!! Desktop App - Drag & Drop stopped working

Can't relocate tracks within the playlists, cant reorder the playlist sort - basically every single function that relies on drag & drop stopped working .Did a fresh reinstall, no help

Roadie

Can't relocate tracks within the playlists, cant reorder the playlist sort - basically every single function that relies on drag & drop stopped working . Did a fresh reinstall, no help

periskop

Casual Listener

5191 Views

19 replies

4 likes

Windows
  • 5191 Views
  • 19 replies
  • 4 likes