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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84557 Views

40 replies

68 likes

  • 84557 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800882 Views

505 replies

64 likes

  • 800882 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

25199 Views

26 replies

7 likes

  • 25199 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3135 Views

0 replies

4 likes

  • 3135 Views
  • 0 replies
  • 4 likes

Solved!! Facebook Error code 3

I was just logged into my spotify on my android device an hour ago. Got home went to open spofity desktop (windows 10) and I got a The Username or Password is incorrect (Error code: 3) Went back to my phone and was logged out of there as well and cou...

Casual Listener

I was just logged into my spotify on my android device an hour ago. Got home went to open spofity desktop (windows 10) and I got a     The Username or Password is incorrect (Error code: 3...

eriswicked

Newbie

5666 Views

9 replies

0 likes

Windows
  • 5666 Views
  • 9 replies
  • 0 likes

Repeating windows error sound on start up of spotify, no content loads.

Hi, Upon starting spotify the interface appears - i get the top menus (file, edit, view) but a black screen below it - no side bar or content, and a continuous repeating windows error sound.Task Manager shows two/three instances of spotify.exe and sp...

Newbie

Hi,   Upon starting spotify the interface appears - i get the top menus (file, edit, view) but a black screen below it - no side bar or content, and a continuous repeating windows error sound....

Sebasty

Community Legend

1200 Views

1 replies

0 likes

Windows
  • 1200 Views
  • 1 replies
  • 0 likes

Uninstall Spotify NOW

I cannot uninstall this through the normal means OR by openning command prompt as an admin. I've tried going through Programs to uninstall it and nothing happens at all. I would like to rid my poor PC of this. Not being able to uninstall any program ...

Casual Listener

I cannot uninstall this through the normal means OR by openning command prompt as an admin.  I've tried going through Programs to uninstall it and nothing happens at all.  I would like to r...

IguanaSetup

Community Legend

895 Views

4 replies

0 likes

  • 895 Views
  • 4 replies
  • 0 likes

Browser vs. Desktop --- Desktop playing wrong track.

Hi there, The browser versions of these two songs are correct:https://open.spotify.com/track/75Gfro4pVDkteRrJrfVIushttps://open.spotify.com/track/7AiaYD0TxFJRrRBUdOOn6P But the desktop version is incorrect. It takes the tracks from a different album ...

Casual Listener

Hi there,    The browser versions of these two songs are correct: https://open.spotify.com/track/75Gfro4pVDkteRrJrfVIus https://open.spotify.com/track/7AiaYD0TxFJRrRBUdOOn6P   Bu...

358 Views

0 replies

0 likes

Windows
  • 358 Views
  • 0 replies
  • 0 likes

Crackling when using Windowns 10 app through bluetooth speaker

When I am playing music through the app on a bluetooth speaker I get crackling/choppy playback. I dont have this issue when I plug in the same speaker through USB or a headphone jack, nor do I have it when I use the web player.

Newbie

When I am playing music through the app on a bluetooth speaker I get crackling/choppy playback.  I dont have this issue when I plug in the same speaker through USB or a headphone jack, nor do...

363 Views

0 replies

0 likes

Windows
  • 363 Views
  • 0 replies
  • 0 likes

Solved!! Where has the shuffle button gone?

Hi, as of (I believe) today, I can't find the shuffle button. I now have 'Favourite' and 'Remove' buttons where the 'Shuffle' and 'Loop' buttons used to be. I've looked through the menu, looked in the play queue tab, and tried right clicking on a pla...

Casual Listener

Hi, as of (I believe) today, I can't find the shuffle button. I now have 'Favourite' and 'Remove' buttons where the 'Shuffle' and 'Loop' buttons used to be. I've looked through the menu, looked in th...

colematthews408

Newbie

36419 Views

7 replies

1 likes

Windows
  • 36419 Views
  • 7 replies
  • 1 likes

Delayed Playback

When I listen to Spotify on my laptop, there has now been a few second delay before a new song starts It will start playing the song and then stop for a few seconds and then replay the same part again. On my phone there is no problem.

Casual Listener

When I listen to Spotify on my laptop, there has now been a few second delay before a new song starts It will start playing the song and then stop for a few seconds and then replay the same part agai...

562 Views

0 replies

0 likes

  • 562 Views
  • 0 replies
  • 0 likes

[BUG] sound changes on it self

so at my work we have this weird bug I think is comming from spotify but basicly when the volume goes up in the song it goes down on windows here is what it looks like : https://www.youtube.com/watch?v=qFn-OmDk-sk

Newbie

so at my work we have this weird bug I think is comming from spotify but basicly when the volume goes up in the song it goes down on windows   here is what it looks like : https://www.you...

1224 Views

0 replies

0 likes

Windows
  • 1224 Views
  • 0 replies
  • 0 likes

Çalma listesi

çalma listemdeki şarkıların sıralamasını değiştirmek istiyorum en üstte ilk eklediğim şarkılar çıkıyor. Son eklediğim şarkılar çıkmasını istiyorum telefonumdan yaptım fakat bilgisayardan bulamadım?

Newbie

çalma listemdeki şarkıların sıralamasını değiştirmek istiyorum en üstte ilk eklediğim şarkılar çıkıyor. Son eklediğim şarkılar çıkmasını istiyorum telefonumdan yaptım fakat bilgisayardan bulamadım?

480 Views

0 replies

0 likes

Windows
  • 480 Views
  • 0 replies
  • 0 likes

Solved!! [Windows 10] Lyrics Wont Show

Simple, the lyrics will not show when I press the button while using the Desktop App for Windows 10. it just shows a gray screen. I reonnected to the internet, restarted my computer, reinstalled spotify and tried everything in other trouble shooting ...

Newbie

Simple, the lyrics will not show when I press the button while using the Desktop App for Windows 10. it just shows a gray screen. I reonnected to the internet, restarted my computer, reinstalled spot...

narpin

Newbie

15687 Views

10 replies

0 likes

Windows
  • 15687 Views
  • 10 replies
  • 0 likes

Solved!! Find Friends - "None of your Facebook friends are on Spotify" YES MY FACEBOOK ACCOUNT IS LINKED

I created a new Facebook profile recently, and made a new Spotify account and subscription by signing up with my email, THEN conecting my Facebook account. I am able to use the app to share tracks to my timeline, so I know it is connected. However, I...

Casual Listener

I created a new Facebook profile recently, and made a new Spotify account and subscription by signing up with my email, THEN conecting my Facebook account. I am able to use the app to share tracks to...

Lucas_Morandi

Newbie

3488 Views

5 replies

0 likes

Windows
  • 3488 Views
  • 5 replies
  • 0 likes

Crashing when using bluetooth 4

I have a bluetooth 4 headset that I connect both to my laptop and to my cell phone simultaniously. If the phone rings and I answer using the headset, then spotify randomly crashes . It stops responding so badly that I have to kill it through the task...

Newbie

I have a bluetooth 4 headset that I connect both to my laptop and to my cell phone simultaniously.   If the phone rings and I answer using the headset, then spotify randomly crashes . It stops...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
  • 0 likes

Spotify no abre en Windows 10

AYUDA/HELPDescargué Spotify para computadora (Windows 10) del sitio oficial. Se instaló bien pero al momento de dar dobel click en el ícono, no se ejecuta el programa. Llevo meses con este problema y como acabo de contratar premium de verdad me urge ...

Regular

AYUDA/HELP Descargué Spotify para computadora (Windows 10) del sitio oficial. Se instaló bien pero al momento de dar dobel click en el ícono, no se ejecuta el programa. Llevo meses con este problema...

dalids

Casual Listener

4103 Views

2 replies

0 likes

Windows
  • 4103 Views
  • 2 replies
  • 0 likes

[Bug] Media keys and playback info do not work after sleep

Current behaviour: When Spotify is started after the computer is freshly booted media keys (Play/Pause, Next Track, Previous Track) work regardless of Spotify having focus or not. The currently playing track info shows up next to the volume bar. Play...

Newbie

Current behaviour: When Spotify is started after the computer is freshly booted media keys (Play/Pause, Next Track, Previous Track) work regardless of Spotify having focus or not. The currently ...

elliot_benjamin

Newbie

703 Views

1 replies

1 likes

Windows
  • 703 Views
  • 1 replies
  • 1 likes

Solved!! Bug Report: Spotify has issues dealing with media keys and shortcuts

Hi guys, myself and a few friends of mine have all found an issue with controlling Spotify with media keys on keyboards etc. There are a couple of manifestations of this: - play/pause commands aren't always recognised (and possibly previous/forward t...

Casual Listener

Hi guys,   myself and a few friends of mine have all found an issue with controlling Spotify with media keys on keyboards etc. There are a couple of manifestations of this: - play/pause ...

Nat_Franklin

Newbie

5685 Views

12 replies

3 likes

  • 5685 Views
  • 12 replies
  • 3 likes

Spotify is stuck on one song and will not let me change.

Hi, Logan here. My Spotify is stuck on "Are you ready for it..." by Taylor Swift. Its an alright song i think, but when i try to change song or hit next, it wont let me. I can hit next, i see the button being pressed down. But alas, nothing happens. ...

Newbie

Hi, Logan here.   My Spotify is stuck on "Are you ready for it..." by Taylor Swift. Its an alright song i think, but when i try to change song or hit next, it wont let me. I can hit next, i se...

Sebasty

Community Legend

3373 Views

1 replies

0 likes

Windows
  • 3373 Views
  • 1 replies
  • 0 likes

Other customers devices showing up in my device list

Hello, This issue happens randomly, but more often than not. When playing back music with the Spotify application on a Windows platform, other customer devices, such as computers, cell phones, etc... randomly appear as options for me to push music to...

Music Fan

Hello,   This issue happens randomly, but more often than not. When playing back music with the Spotify application on a Windows platform, other customer devices, such as computers, cell phone...

fedevegili

Newbie

2826 Views

4 replies

2 likes

Windows
  • 2826 Views
  • 4 replies
  • 2 likes

HElp with Ariana Granade concerts live in ohio

I don't knbow hwere to buy tickets for ariana live concerts and where they do happen..please help ,me guys

Music Fan

I don't knbow hwere to buy tickets for ariana live concerts and where they do happen..please help ,me guys

722 Views

0 replies

0 likes

Mac
Windows
  • 722 Views
  • 0 replies
  • 0 likes

Ads

Everytime a song finishes an ad plays. It says I can change it in setting but I can't find anything anout it. help!

Visitor

Everytime a song finishes an ad plays. It says I can change it in setting but I can't find anything anout it. help!

Sebasty

Community Legend

14472 Views

1 replies

0 likes

  • 14472 Views
  • 1 replies
  • 0 likes

Solved!! Something went wrong

Just re-upped spotify. After it auto-updated on launch I'm trying to look up artists and such and i'm constantly getting "Something went wrong" Searching an Artist, click to see their 'page' and boom, something went wrong. It's impossible to search a...

Casual Listener

Just re-upped spotify. After it auto-updated on launch I'm trying to look up artists and such and i'm constantly getting "Something went wrong"   Searching an Artist, click to see their 'page'...

LoneGun

Newbie

86058 Views

36 replies

8 likes

Windows
  • 86058 Views
  • 36 replies
  • 8 likes