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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81311 Views

40 replies

68 likes

  • 81311 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777679 Views

503 replies

64 likes

  • 777679 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18458 Views

19 replies

5 likes

  • 18458 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2811 Views

0 replies

4 likes

  • 2811 Views
  • 0 replies
  • 4 likes

Spotify stopped posting the music I'm listing to on Facebook

Hello, Ever since Septmeber, Spotify has stopped displaying the music I'm listeing to on Facebook. How can I fix this? Thanks!

Casual Listener

Hello,    Ever since Septmeber, Spotify has stopped displaying the music I'm listeing to on Facebook. How can I fix this?   Thanks!

Bettyg526

Casual Listener

648 Views

2 replies

0 likes

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  • 2 replies
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PC <-> Mobile sync of off line playlists.

Hello,Syncing of Playlists work just fine, but my question is whether syncing of musical data is supposed to work as well, so as to not use the dataplan to download the music twice, once it's been downloaded to either of the two, i.e., either the des...

Regular

Hello, Syncing of Playlists work just fine, but my question is whether syncing of musical data is supposed to work as well, so as to not use the dataplan to download the music twice, once it's been ...

Chaustemplea

Regular

761 Views

1 replies

0 likes

Windows
  • 761 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps connecting to other devices that are not mine. Should I worry?

This happened the other day and it happened again a few minutes ago. My spotify shows the "Playing on X device" green bar at the bottom and starts playing music that is not anything I listen to. The devices are not something I have and use as well. I...

Casual Listener

This happened the other day and it happened again a few minutes ago. My spotify shows the "Playing on X device" green bar at the bottom and starts playing music that is not anything I listen to. The ...

IguanaSetup

Community Legend

139273 Views

3 replies

2 likes

Web Player
Windows
  • 139273 Views
  • 3 replies
  • 2 likes

Dragging songs to the end of the queue makes them disappear

DemoSee https://youtu.be/Rnju1ly3HNoSteps to reproduceStart playing an albumSelect another album, right click it and choose: "Add to Queue"Open the QueueSelect all songs of the just queued albumDrag them to the end of the queueExpected BehaviourThe s...

Newbie

Demo See https://youtu.be/Rnju1ly3HNo Steps to reproduce Start playing an album Select another album, right click it and choose: "Add to Queue" Open the Queue Select all songs of the ju...

wickeddoc

Newbie

608 Views

1 replies

2 likes

Windows
  • 608 Views
  • 1 replies
  • 2 likes

Transfer Playlist and ownership

Hello, I want to transfer my playlist to my new account. I tried to copy the playlist to the desktop, logged out, logged in with new account and paste it to the new account. But the problem is, I can not change the playlist after pasting it. I have a...

Casual Listener

Hello,  I want to transfer my playlist to my new account. I tried to copy the playlist to the desktop, logged out, logged in with new account and paste it to the new account. But the probl...

tobias05

Casual Listener

1936 Views

2 replies

0 likes

  • 1936 Views
  • 2 replies
  • 0 likes

Lost around 400 playlist subscribers in less than a day. What's the issue?

Hi there, I've lost around 400 subscribers on one of my public playlists over the last 24 hours. When I woke up today they were already gone. As you can tell by another thread over here (https://community.spotify.com/t5/Desktop-Mac/One-of-my-playlist...

Music Fan

Hi there,   I've lost around 400 subscribers on one of my public playlists over the last 24 hours. When I woke up today they were already gone. As you can tell by another thread over here (htt...

615 Views

0 replies

1 likes

Windows
  • 615 Views
  • 0 replies
  • 1 likes

Local Files Not Indexing in Spotify Windows Desktop App

Hi, On 2 separate machines, my local files are not indexing. In some cases it sees SOME of the files but refuses to index them all. On another machine, it seems to not index ANY local files at all even though I put in multiple directories. Any tips o...

Casual Listener

Hi, On 2 separate machines, my local files are not indexing.  In some cases it sees SOME of the files but refuses to index them all.  On another machine, it seems to not index ANY local fil...

504 Views

0 replies

0 likes

Windows
  • 504 Views
  • 0 replies
  • 0 likes

Solved!! Pixelated window on Windows 7

Bug started happening this morning. Even after I restart the application, it reverts to this highly pixelated view. How can I report this bug? Please advise.

Regular

Bug started happening this morning. Even after I restart the application, it reverts to this highly pixelated view. How can I report this bug? Please advise.  

sotti

Regular

2957 Views

11 replies

0 likes

Windows
  • 2957 Views
  • 11 replies
  • 0 likes

Spotify freezes on startup - Windows 10

Like the title suggests, anytime I launch it, the program freezes on start up and no matter how long I let it sit it won't work. I have toi keep closing it through task manager and re-opening it hoping it works. Haven't found a fix for this anywhere ...

Visitor

Like the title suggests, anytime I launch it, the program freezes on start up and no matter how long I let it sit it won't work. I have toi keep closing it through task manager and re-opening it hopi...

martas2017

Newbie

2671 Views

5 replies

1 likes

Windows
  • 2671 Views
  • 5 replies
  • 1 likes

Is there any way to improve the radio for a playlist?

Hi all, hope someone can help with this So, I have a few different playlists that I use on Spotify that reflect different genres. I have one playlist called 'Venus Fly Trap' which I created to contain sort of trippy trap music. The problem is though,...

Newbie

Hi all, hope someone can help with this   So, I have a few different playlists that I use on Spotify that reflect different genres. I have one playlist called 'Venus Fly Trap' which I created ...

ecopen

Newbie

442 Views

1 replies

1 likes

  • 442 Views
  • 1 replies
  • 1 likes

Spotify app for Windows 10 -Desktop

24bit 96k is my sound settings spotify desktop app refuses to use HDMI since last update. The web browser-player will utilize HDMI connection for output. My mobile will pick up that it is playing on both the desktop app, and the web browser. I also c...

Casual Listener

24bit 96k is my sound settings spotify desktop app refuses to use HDMI since last update.  The web browser-player will utilize HDMI connection for output. My mobile will pick up that it is playi...

Greenspaces0420

Casual Listener

539 Views

1 replies

0 likes

Windows
  • 539 Views
  • 1 replies
  • 0 likes

Solved!! "This song is not available." On PC app not mobile app.

Howdy, There are a few songs under the artist "Pretty Lights" which exhibit the following problem. The songs appear present in the artist library and can be played on my mobile device, although these songs cannot be played on my PC. I receive the fol...

Casual Listener

Howdy,   There are a few songs under the artist "Pretty Lights" which exhibit the following problem.  The songs appear present in the artist library and can be played on my mobile de...

TGleditsch

Casual Listener

1003 Views

2 replies

0 likes

Windows
  • 1003 Views
  • 2 replies
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Desktop App does not connect at work. Possible Proxy issue?

I've been having issues connecting to the Desktop App for a few months now.. I'm not sure exactly the issue but when I try to login I get a message in a red box below the login saying,"Service is temporarily unavaiable, please try again later. (Error...

Casual Listener

I've been having issues connecting to the Desktop App for a few months now.. I'm not sure exactly the issue but when I try to login I get a message in a red box below the login saying, "Service is...

iggyelena

Casual Listener

899 Views

2 replies

0 likes

Windows
  • 899 Views
  • 2 replies
  • 0 likes

Solved!! Facebook Error code 3

I was just logged into my spotify on my android device an hour ago. Got home went to open spofity desktop (windows 10) and I got a The Username or Password is incorrect (Error code: 3) Went back to my phone and was logged out of there as well and cou...

Casual Listener

I was just logged into my spotify on my android device an hour ago. Got home went to open spofity desktop (windows 10) and I got a     The Username or Password is incorrect (Error code: 3...

eriswicked

Newbie

5604 Views

9 replies

0 likes

Windows
  • 5604 Views
  • 9 replies
  • 0 likes

Repeating windows error sound on start up of spotify, no content loads.

Hi, Upon starting spotify the interface appears - i get the top menus (file, edit, view) but a black screen below it - no side bar or content, and a continuous repeating windows error sound.Task Manager shows two/three instances of spotify.exe and sp...

Newbie

Hi,   Upon starting spotify the interface appears - i get the top menus (file, edit, view) but a black screen below it - no side bar or content, and a continuous repeating windows error sound....

Sebasty

Community Legend

1186 Views

1 replies

0 likes

Windows
  • 1186 Views
  • 1 replies
  • 0 likes

Uninstall Spotify NOW

I cannot uninstall this through the normal means OR by openning command prompt as an admin. I've tried going through Programs to uninstall it and nothing happens at all. I would like to rid my poor PC of this. Not being able to uninstall any program ...

Casual Listener

I cannot uninstall this through the normal means OR by openning command prompt as an admin.  I've tried going through Programs to uninstall it and nothing happens at all.  I would like to r...

IguanaSetup

Community Legend

875 Views

4 replies

0 likes

  • 875 Views
  • 4 replies
  • 0 likes

Browser vs. Desktop --- Desktop playing wrong track.

Hi there, The browser versions of these two songs are correct:https://open.spotify.com/track/75Gfro4pVDkteRrJrfVIushttps://open.spotify.com/track/7AiaYD0TxFJRrRBUdOOn6P But the desktop version is incorrect. It takes the tracks from a different album ...

Casual Listener

Hi there,    The browser versions of these two songs are correct: https://open.spotify.com/track/75Gfro4pVDkteRrJrfVIus https://open.spotify.com/track/7AiaYD0TxFJRrRBUdOOn6P   Bu...

355 Views

0 replies

0 likes

Windows
  • 355 Views
  • 0 replies
  • 0 likes

Crackling when using Windowns 10 app through bluetooth speaker

When I am playing music through the app on a bluetooth speaker I get crackling/choppy playback. I dont have this issue when I plug in the same speaker through USB or a headphone jack, nor do I have it when I use the web player.

Newbie

When I am playing music through the app on a bluetooth speaker I get crackling/choppy playback.  I dont have this issue when I plug in the same speaker through USB or a headphone jack, nor do...

361 Views

0 replies

0 likes

Windows
  • 361 Views
  • 0 replies
  • 0 likes

Solved!! Where has the shuffle button gone?

Hi, as of (I believe) today, I can't find the shuffle button. I now have 'Favourite' and 'Remove' buttons where the 'Shuffle' and 'Loop' buttons used to be. I've looked through the menu, looked in the play queue tab, and tried right clicking on a pla...

Casual Listener

Hi, as of (I believe) today, I can't find the shuffle button. I now have 'Favourite' and 'Remove' buttons where the 'Shuffle' and 'Loop' buttons used to be. I've looked through the menu, looked in th...

colematthews408

Newbie

36375 Views

7 replies

1 likes

Windows
  • 36375 Views
  • 7 replies
  • 1 likes

Delayed Playback

When I listen to Spotify on my laptop, there has now been a few second delay before a new song starts It will start playing the song and then stop for a few seconds and then replay the same part again. On my phone there is no problem.

Casual Listener

When I listen to Spotify on my laptop, there has now been a few second delay before a new song starts It will start playing the song and then stop for a few seconds and then replay the same part agai...

551 Views

0 replies

0 likes

  • 551 Views
  • 0 replies
  • 0 likes