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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154142 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

145682 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11436 Views

1 replies

6 likes

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Superuser Contribution (Windows desktop) updates clear the queue and the history

Every new update clears both the history and the queue. Windows (7 & 10), version 1.0.62.508.g2c497f24 (for example).

Music Fan

Every new update clears both the history and the queue.     Windows (7 & 10), version 1.0.62.508.g2c497f24 (for example).      

mcc1ane

Music Fan

499 Views

2 replies

0 likes

Windows
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[Windows 7] Spotify no longer leaves on repeat 1 song when I change song

Like the title suggests, I can turn on repeat 1 song, but when I change the song it turns it off. It never used to do that and it's very annoying. I like to have it repeat the same song until I choose to switch it or unless I turn it off, but now it ...

Newbie

Like the title suggests, I can turn on repeat 1 song, but when I change the song it turns it off. It never used to do that and it's very annoying. I like to have it repeat the same song until I choos...

380 Views

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Windows
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Superuser Contribution Songs gone from playlist (not shown with "show unavailable songs")

I noticed today that one of my playlists have been severely truncated with only songs I've added this year. I can't see them as unavailable as I can with songs that were removed from spotify. Is there anyway I can see the activity of a playlist (adde...

Regular

I noticed today that one of my playlists have been severely truncated with only songs I've added this year. I can't see them as unavailable as I can with songs that were removed from spotify. Is ther...

Leonardo

Roadie

362 Views

1 replies

0 likes

Windows
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Can't seem to get Airfoil to play Spotify app. Recommendations?

Do I need to make any changes within the App to have Spoitify play on the Apple TV over Airfoil? Maybe changes on the actual computer sound output? I'm stuck, please help. I've selected the spotify app on Airfoil and it does recognize my apple TV, ho...

Newbie

Do I need to make any changes within the App to have Spoitify play on the Apple TV over Airfoil? Maybe changes on the actual computer sound output? I'm stuck, please help. I've selected the spotify a...

granzoporo

Regular

1934 Views

2 replies

0 likes

Windows
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doctorweb

l antivirus DoctorWeb voit le virus win32.kme.based dans la derniere mise a jour de spotify, meme en forcant l installation, l antivirus bloque de nouveau au demmarage de spotify pour le meme virus

Newbie

l antivirus DoctorWeb voit le virus win32.kme.based dans la derniere mise a jour de spotify, meme en forcant l installation, l antivirus bloque de nouveau au demmarage de spotify pour le meme vi...

lion9

Casual Listener

944 Views

1 replies

0 likes

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Repeat one gets auto disabled when a different song is played on desktop.

Spotify desktop version used to play songs on repeat one (once enabled), even when different songs are selected. Now repeat one gets auto changed to repeat all when a different song is played. I like to listen to a song multiple times before changing...

Newbie

Spotify desktop version used to play songs on repeat one (once enabled), even when different songs are selected. Now repeat one gets auto changed to repeat all when a different song is played. I like...

tempus0

Casual Listener

599 Views

1 replies

4 likes

Windows
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How do I completely uninstall Spotify??

This is ridiculous! When I try to open spotify, I get the mesage "The Spotify application is not responding." I can uninstall it via the control panel. I have tried deleting the root file and it says Spotify is still open and must be closed, however,...

Casual Listener

This is ridiculous!  When I try to open spotify, I get the mesage "The Spotify application is not responding."  I can uninstall it via the control panel.  I have tried deleting the roo...

eblackrose00

Roadie

80281 Views

3 replies

4 likes

Windows
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Ecualizador por favor!!

Soy usuario de Windows 10, y una de las razones pro las que no utilizo mucho spotify es qeu no tiene ecualizador, lo cual me parece algo basico en cualquier programa de reproducción de musica, la pregunta es, ¿Algun dia se ira a implementar? y si no ...

Casual Listener

Soy usuario de Windows 10, y una de las razones pro las que no utilizo mucho spotify es qeu no tiene ecualizador, lo cual me parece algo basico en cualquier programa de reproducción de musica, la pre...

796 Views

0 replies

8 likes

Windows
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Solved!! Spotify launch error message 0xc0000001

Windows 7 64b, error message upon launch. Attempted: reinstalling, uninstalling (spotify.exe launches and crashes within a second), rename spotify directory within roaming directory then reinstalling. All advice welcome and appreciated

Newbie

Windows 7 64b, error message upon launch. Attempted: reinstalling, uninstalling (spotify.exe launches and crashes within a second), rename spotify directory within roaming directory then reinstalling...

Krillestoffe

Music Fan

7635 Views

24 replies

4 likes

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Superuser Contribution Chromecast Audio Issue

Hello, I have an issue whereas when I am connected to my CA I can only shuffle play about 50 songs from the top of whatever playlist I use, or 50 around the song I start from. If I am not connected to my CA, Spotify works as normal. Any remedies?EDIT...

Newbie

Hello, I have an issue whereas when I am connected to my CA I can only shuffle play about 50 songs from the top of whatever playlist I use, or 50 around the song I start from. If I am not connected t...

StephenWA

Roadie

629 Views

3 replies

1 likes

Windows
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Superuser Contribution Esta canción no está disponible, si tienes el archivo en el ordenador puedes importarlo

Después de buscar hilos sobre este asunto, desde ayer que se actualizó día 5 la app de Windows 10, he probado todo lo que he encontrado en este soporte de ayuda. Nada, imposible ¿Hay que esperar alguna actualización de la app por algún error en ella?...

Newbie

Después de buscar hilos sobre este asunto, desde ayer que se actualizó día 5 la app de Windows 10, he probado todo lo que he encontrado en este soporte de ayuda.  Nada, imposible 😞   ¿H...

Leonardo

Roadie

1183 Views

1 replies

0 likes

Windows
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'Just a few steps left!' sidebar not going away

Sign Up, Search A Song and Create A Playlist are all checked off, but Play A Song and Add 5 songs to Playlist won't check even after I do those tasks.Tried restarting client (im on Windows 10) and restarting my PC to no avail.Any help is appreciated!

Newbie

Sign Up, Search A Song and Create A Playlist are all checked off, but Play A Song and Add 5 songs to Playlist won't check even after I do those tasks. Tried restarting client (im on Windows 10) and ...

rachelforever23

Newbie

1177 Views

3 replies

1 likes

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Superuser Contribution My country don't have radio button it's will available in the future ?

Now I use Sportify from Thailand I seen review it's have radio feature then I want to try but It's don't have button in android app and desktop app like thisis it available in the future ? and how long is it ?and Spotify block music for some other co...

Casual Listener

Now I use Sportify from Thailand I seen review it's have radio feature then I want to try but It's don't have button in android app and desktop app like this is it available in the future ? a...

Demoz

Casual Listener

655 Views

2 replies

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why does my laptop still show premium after i cancelled it

i cancelled the 99ct subscription the day it expired.I can login on all my devices with a free account and don´t have any issues.but on one laptop it keeps showing the premium in the header and i the player says offline mode

Newbie

i cancelled the 99ct subscription the day it expired. I can login on all my devices with a free account and don´t have any issues. but on one laptop it keeps showing the premium in the header and i...

379 Views

0 replies

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Windows
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Single click "Add To Queue"

Please add the ability to "Add To Queue" via a single click on a song, playlist, album, etc. in the desktop client, rather than hiding it as the first item under the ellipsis menu. I realize that may be a problem since the "+" symbol is already in us...

Casual Listener

Please add the ability to "Add To Queue" via a single click on a song, playlist, album, etc. in the desktop client, rather than hiding it as the first item under the ellipsis menu.  I realize th...

552 Views

0 replies

5 likes

Windows
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Repeat one disables itself

I made a topic a year ago for the same problem, now it's even worse. If I use the next or previous buttons, they change repeat one into repeat playlist. Now, unlike before, the same thing happens when I change track using the play button by the side ...

Casual Listener

I made a topic a year ago for the same problem, now it's even worse. If I use the next or previous buttons, they change repeat one into repeat playlist. Now, unlike before, the same thing happens whe...

ThisIsTheNewSh_t

Casual Listener

991 Views

2 replies

15 likes

Windows
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Media Keys no longer functioning on keyboard

Hi all,i know this has been posted about a bit already,however other peoples solutions do not work with me as i do not have good play as an extention as far as i can see.the only thing i could think of it being is either Geforce shadow play, but that...

Newbie

Hi all, i know this has been posted about a bit already, however other peoples solutions do not work with me as i do not have good play as an extention as far as i can see. the only thing i could ...

408 Views

0 replies

0 likes

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Repeat One not working anymore!

For starters, I am using the desktop app on windows 7. Ever since I updated Spotify (to the September update), Repeat One hasn't been working. For example, If I have Repeat One on while I'm playing a song, whenever I change the song for some reason R...

Newbie

For starters, I am using the desktop app on windows 7.   Ever since I updated Spotify (to the September update), Repeat One hasn't been working. For example, If I have Repeat One on while...

TTSteve

Casual Listener

2504 Views

3 replies

5 likes

Windows
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Solved!! Blank Black Screen after Sept. 2017 New Update

I updated when prompted to this morning and now I cant use my desktop app. I've tried restarting my computer, clean uninstalling and reinstalling the app, and all the solutions I could find on previous posts. I have turned Harware acceleration off, c...

Regular

I updated when prompted to this morning and now I cant use my desktop app. I've tried restarting my computer, clean uninstalling and reinstalling the app, and all the solutions I could find on previo...

Blackhole128

Casual Listener

27311 Views

32 replies

6 likes

Windows
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Spotify conflits with the audio card/component

Hello, I would like to "reopen" this discussion because now it's happening to me as well, 5 years after the linked post started. I changed my laptop to an HP Elitebook 840 G4 where the sound card, I'm assuming, is onboard. The symptoms are the same a...

Newbie

Hello,   I would like to "reopen" this discussion because now it's happening to me as well, 5 years after the linked post started.   I changed my laptop to an HP Elitebook 840 G4 where ...

detunedSilence

Newbie

1369 Views

3 replies

2 likes

Windows
  • 1369 Views
  • 3 replies
  • 2 likes