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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11444 Views

105 replies

47 likes

  • 11444 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1287 Views

15 replies

2 likes

Possible Bug
  • 1287 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3132 Views

38 replies

2 likes

  • 3132 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8909 Views

0 replies

4 likes

  • 8909 Views
  • 0 replies
  • 4 likes

Not able to run Spotify if Radvision/Avaya Scopia Desktop is installed (WPVideoHook.dll)

If Avaya Scopia Desktop videoconferencing is installed, Spotify repeatedly gives error dialog with this text. Why is Spotify trying to load this third party dll? ---------------------------Spotify: Spotify.exe - Bad Image---------------------------C:...

Regular

If Avaya Scopia Desktop videoconferencing is installed, Spotify repeatedly gives error dialog with this text.    Why is Spotify trying to load this third party dll?   -------------...

TaroSK

Regular

1334 Views

3 replies

0 likes

Windows
  • 1334 Views
  • 3 replies
  • 0 likes

Proxy settings for login

Hello, I've downloaded spotify on my windows computer at work. But we have a proxy here and spotify refuses to connect. How can I change those **bleep** settings? The login screen gives me no settings, just mail + password for login. Can anybody help...

Casual Listener

Hello,   I've downloaded spotify on my windows computer at work. But we have a proxy here and spotify refuses to connect.   How can I change those **bleep** settings? The login screen g...

TaroSK

Regular

291503 Views

26 replies

7 likes

  • 291503 Views
  • 26 replies
  • 7 likes

Can't open spotify with facebook login behind a proxy

Hi, I have a problem login in to spotify app (on windows 7) on my work network (obviously i can't control de proxy settings). The same computer on my home network (no proxy) can login perfectly using the facebook authentication. i have my suspicions ...

Music Fan

Hi,  I have a problem login in to spotify app (on windows 7) on my work network (obviously i can't control de proxy settings). The same computer on my home network (no proxy) can login perfe...

TaroSK

Regular

2845 Views

2 replies

1 likes

  • 2845 Views
  • 2 replies
  • 1 likes

Solved!! Nothing playing...at all.

I try to play Spotify songs...nothing (it shows the song as playing, pause button is visible and not play button, but there is nothing happening). My audio is all on. This is occuring with both local files and Spotify songs.

Casual Listener

I try to play Spotify songs...nothing (it shows the song as playing, pause button is visible and not play button, but there is nothing happening).  My audio is all on.  This is occuring wit...

uobgujbj

Newbie

3003 Views

6 replies

0 likes

  • 3003 Views
  • 6 replies
  • 0 likes

Spotify doesn't work

Hello,When I open spotify it stays black. I do see some buttons in the top left corner, but thats it. I have tried to reinstall it. It does not help. How can i fix this?

Newbie

 Hello, When I open spotify it stays black. I do see some buttons in the top left corner, but thats it. I have tried to reinstall it. It does not help. How can i fix this?

iamandyhill

Community Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Won't play music

Hello, I use Spotify on android and windows. On my android device, the application works perfectly fine, but I started my desktop today and wanted to listen to music on here and when I go to any playlist at all, it starts cycling through the tracks i...

Newbie

Hello,   I use Spotify on android and windows. On my android device, the application works perfectly fine, but I started my desktop today and wanted to listen to music on here and when I ...

450 Views

0 replies

0 likes

Windows
  • 450 Views
  • 0 replies
  • 0 likes

Can not move playlist after trying to move a folder

Hello!I experience the issue that I am not able to move any playlist or folder after trying to move a folder as you may see in the following video.I have already tried to logout, reinstall and to restart my computer and would be happy if someone coul...

Newbie

Hello! I experience the issue that I am not able to move any playlist or folder after trying to move a folder as you may see in the following video. I have already tried to logout, reinstall a...

688 Views

0 replies

0 likes

Windows
  • 688 Views
  • 0 replies
  • 0 likes

Superuser Contribution Casting Spotify from Windows PC - madness!

I've been trying to work out why the Spotify Windows app cannot see my Chromecast Audio, but CAN see my Android tablet and phone. Eventually I found a mention in one of the Helpfiles that says:"It’s currently not possible to discover a Chromecast dev...

Music Fan

I've been trying to work out why the Spotify Windows app cannot see my Chromecast Audio, but CAN see my Android tablet and phone.   Eventually I found a mention in one of the Helpfiles that sa...

Andy_P

Music Fan

3803 Views

2 replies

3 likes

Windows
  • 3803 Views
  • 2 replies
  • 3 likes

Solved!! Missing Playlist URI

I need Playlist URIs to be brought back, you brought it back for about a day and then removed it again in the latest updates. As noted here. I commented here that you removed it in the latest version. but received no acknowledgement. Please push an u...

Visitor

I need Playlist URIs to be brought back, you brought it back for about a day and then removed it again in the latest updates.  As noted here. I commented here that you removed it in the lat...

TheMelanieGrace

Music Fan

10835 Views

11 replies

0 likes

Windows
  • 10835 Views
  • 11 replies
  • 0 likes

Ad wont go away

The big ad that comes up covering the ap, why wont it go away? even when i minimize the ap, it stays on the screen, and i cant see my songlist because the ad is there with no way of closing it.

Newbie

The big ad that comes up covering the ap, why wont it go away? even when i minimize the ap, it stays on the screen, and i cant see my songlist because the ad is there with no way of closing it.

GabiM

Casual Listener

9576 Views

5 replies

3 likes

  • 9576 Views
  • 5 replies
  • 3 likes

Followers playlist

Why can't I see who follows my playlists? I make them to share, so it's nice to see who appreciates it. It was possible a while ago. Why did that change? I miss it.

Newbie

Why can't I see who follows my playlists? I make them to share, so it's nice to see who appreciates it. It was possible a while ago. Why did that change? I miss it.

831 Views

0 replies

1 likes

Mac
  • 831 Views
  • 0 replies
  • 1 likes

Solved!! Album overview changed and is now really annoying

It might be settings, but i could not fin out what..After an update my windows spotify application only lists all the artists albums in the overview section, it used to be in an own section to see all albums after you hit the see more albums button. ...

Newbie

It might be settings, but i could not fin out what.. After an update my windows spotify application only lists all the artists albums in the overview section, it used to be in an own section to see ...

jsannn

Community Legend

907 Views

1 replies

0 likes

  • 907 Views
  • 1 replies
  • 0 likes

Can't find certain artists, can find them on web but can't play them

I'll give you an example. I searched for the band The Blank Theory on Spotify Desktop but nothing showed up. I messaged the band and they were confused as they said they are on Spotify. Indeed I searched on Google and found their artist page: https:/...

Casual Listener

I'll give you an example. I searched for the band The Blank Theory on Spotify Desktop but nothing showed up. I messaged the band and they were confused as they said they are on Spotify. Indeed I sear...

668 Views

0 replies

0 likes

  • 668 Views
  • 0 replies
  • 0 likes

Spotify keeps crashing my computer! :(

It runs ok but after a while it crashes my computer (windows 7 64bit). Need to restart the pc using the restart button...:(((( It worked ok until it automatically reinstalled a fews days ago.

Casual Listener

It runs ok but after a while it crashes my computer (windows 7 64bit). Need to restart the pc using the restart button...:(((( It worked ok until it automatically reinstalled a fews days ago. &nb...

CopiedUserName

Casual Listener

9000 Views

12 replies

0 likes

Windows
  • 9000 Views
  • 12 replies
  • 0 likes

spotify pauses randomly on all platforms

so my issues is my Spotify pauses randomly on platforms. my laptop, phone, ps4, pc, EVERYTHING! it can pause for a few seconds up to 10 minutes and I use Spotify daily for hours on end so you can see why this is irritating,I have logged out of all de...

Newbie

so my issues is my Spotify pauses randomly on platforms. my laptop, phone, ps4, pc, EVERYTHING! it can pause for a few seconds up to 10 minutes and I use Spotify daily for hours on end so you can see...

jtbard43

Newbie

1193 Views

1 replies

0 likes

  • 1193 Views
  • 1 replies
  • 0 likes

Problem z spotify na komputerze z windowsem 10

WitamMam problem Pobrałem aplikacje spotify na komputer z windowsem 10 i nie moge jej właczyć. Zainstalowałem pokazało się okno zalogowałem sie i znikneło. I teraz jak odpalam aplikacje to pokazuje się okno i od razu znika. Przeinstalowałem ją jeszcz...

Newbie

Witam Mam problem Pobrałem aplikacje spotify na komputer z windowsem 10 i nie moge jej właczyć. Zainstalowałem pokazało się okno zalogowałem sie i znikneło. I teraz jak odpalam aplikacje to pokazuje...

1578 Views

0 replies

0 likes

Windows
  • 1578 Views
  • 0 replies
  • 0 likes

Variety of Daily Mixes

Hello, few days ago "Your Daily Mix" appeared on my Desktop Windows Spotify, I love it but I have few questions...So there are 6 different Daily Mixes as I see, I can somewhat recognize them by genre - Rock/Decades, Pop/Rock, Hip-Hop, R&B/Pop, Lithua...

Visitor

Hello, few days ago "Your Daily Mix" appeared on my Desktop Windows Spotify, I love it but I have few questions... So there are 6 different Daily Mixes as I see, I can somewhat recognize them by g...

1bethfoster1

Newbie

2989 Views

3 replies

3 likes

Windows
  • 2989 Views
  • 3 replies
  • 3 likes

Ports for desktop app

Hi, I'm using a restricted network in my flat wich is provided by the residence hall. I know there are already a few existing topics related to my request, but all of them are quite old, there is no official note about it, and I would like to be sure...

Newbie

Hi,   I'm using a restricted network in my flat wich is provided by the residence hall.   I know there are already a few existing topics related to my request, but all of them are quite...

1352 Views

0 replies

3 likes

Windows
  • 1352 Views
  • 0 replies
  • 3 likes

Solved!! How to get total play count of a track given their ID

Hi, How do I get total play count for this song? https://api.spotify.com/v1/tracks/2Ub01ptSMqI6iBvq1E2Pji I want to know how many times this track has been played (global play count by all spotify users) to date since the beginning of time. Which Spo...

Casual Listener

Hi,   How do I get total play count for this song?   https://api.spotify.com/v1/tracks/2Ub01ptSMqI6iBvq1E2Pji   I want to know how many times this track has been played (glo...

Galarneau

Newbie

31471 Views

2 replies

5 likes

Windows
  • 31471 Views
  • 2 replies
  • 5 likes

Solved!! Spotify won´t connect to last.fm

Spotify scrobbled all my plays to last.fm in my desktop app until couple days ago. I noticed that the connection had gone off and I tried to reconnect them, but spotify said that "invalid username or password" even though they work for me in last.fm ...

Newbie

Spotify scrobbled all my plays to last.fm in my desktop app until couple days ago. I noticed that the connection had gone off and I tried to reconnect them, but spotify said that "invalid username or...

Mitrofanich

Newbie

8731 Views

13 replies

1 likes

Windows
  • 8731 Views
  • 13 replies
  • 1 likes