Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Wednesday
notworking117
Casual Listener
82071 Views
81 replies
27 likes

82071 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
Lanciano007
Gig Goer
95027 Views
289 replies
22 likes

95027 Views
289 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6752 Views
1 replies
6 likes

6752 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147383 Views
0 replies
26 likes
Mac
Windows

147383 Views
0 replies
26 likes

A lot of songs in a playlist are gone

I have a playlist "Starred" that I had saved 3000+ songs to, everything from bands with names that start with numbers through ZZTop. I just found today that everything prior to Randy Newman (alphabetically) was missing. I have started transferring so...

radiotsar
Casual Listener
I have a playlist "Starred" that I had saved 3000+ songs to, everything from bands with names that start with numbers through ZZTop. I just found today that everything prior to Randy Newman (al...
2017-10-20 4:55:53 AM
247 Views
0 replies
0 likes
Windows

247 Views
0 replies
0 likes

Static In Background of Songs

Hello, I have been using spotify for years now (since 2012 I believe) and am a bit of a music junkie so I love it for being able to listen to endless new music without paying much for it. Unfortunately, lately I have been hearing static in the backgr...

badger_dog
Newbie
Hello, I have been using spotify for years now (since 2012 I believe) and am a bit of a music junkie so I love it for being able to listen to endless new music without paying much fo...
2014-05-04 2:14:37 AM
2017-10-20 3:03:59 AM
WalkingStoopid
Newbie
11980 Views
8 replies
9 likes

11980 Views
8 replies
9 likes

Auto Overlay?

Is there a way to have the overlay automatically pop up when the song changes? I notice it does this when I change songs myself, but it'd be great to have an option to have it show up everytime the song changes. Thanks.

ChuckDanson
Newbie
Is there a way to have the overlay automatically pop up when the song changes? I notice it does this when I change songs myself, but it'd be great to have an option to have it show up everytime the s...
2017-10-19 12:24:49 AM
349 Views
0 replies
2 likes

349 Views
0 replies
2 likes

Installing or Starting Spotify (error 17 - group policy)

Hello, I just wanted to add a tip, I think no one has mentioned yet about this problem installing Spotify (error 17, blocked by group policy etc.) I had this problem and found out that it was CryptoPrevent policies blocking the installation, and it w...

spotifyguy4
Newbie
Hello, I just wanted to add a tip, I think no one has mentioned yet about this problem installing Spotify (error 17, blocked by group policy etc.) I had this problem and found out that it wa...
2017-10-19 12:16:02 AM
643 Views
0 replies
0 likes
Web Player
Windows

643 Views
0 replies
0 likes

Trying to Play Music getting message saying "The Song is not available"

When I try to play any song on my Windows Desktop a message comes up saying "This song is not available. If you have the file on your computer you can import it." WHAT is this? & what should I do?

megboisvert
Newbie
When I try to play any song on my Windows Desktop a message comes up saying "This song is not available. If you have the file on your computer you can import it." WHAT is this? & what sh...
2017-07-10 6:58:24 PM
2017-10-19 11:59:15 PM
Catlover0304
Casual Listener
2256 Views
22 replies
3 likes

2256 Views
22 replies
3 likes

Sign in Problems

I have problems logging into Spotify from my iMac. It works fine (offline) on the phone though, so there's nothing wrong with my WiFi connection. When I try to log in it comes up a "firewall error 117" - however, I do not have the firewall active (tu...

mandiyal
Regular
I have problems logging into Spotify from my iMac. It works fine (offline) on the phone though, so there's nothing wrong with my WiFi connection. When I try to log in it comes up a "firewall error 11...
2017-10-19 11:37:36 PM
311 Views
0 replies
0 likes
Windows

311 Views
0 replies
0 likes

Shuffle Glitch

Hi! I have noticed two very strange glitches to do with shuffle on both the Windows and iOS version of spotify: Re-shuffling a list by pressing the shuffle button twice will retain the next song and not consider it when shuffling.Shuffling will shuff...

doodoo_peehole
Casual Listener
Hi! I have noticed two very strange glitches to do with shuffle on both the Windows and iOS version of spotify: Re-shuffling a list by pressing the shuffle button twice will retain...
2017-10-19 9:38:34 PM
557 Views
0 replies
3 likes
Windows

557 Views
0 replies
3 likes

A Firewall May be blocking Spotify... Error Code 15

Hi Everyone! I'm not able to login Spotify in my laptop as it says that a firewall may be blocking it, showing the error code 15. I have tried disabling Windows Defender on my Windows 10 laptop, but it still won't work. Logging in my other devices do...

dion_fidel
Newbie
Hi Everyone! I'm not able to login Spotify in my laptop as it says that a firewall may be blocking it, showing the error code 15. I have tried disabling Windows Defender on my Windows 10 lap...
2017-10-19 7:35:55 PM
2476 Views
0 replies
2 likes
Windows

2476 Views
0 replies
2 likes

Solved!! Memory leak after Windows 10 Creators Update?

Brief description of the issue: After updating today from the Windows 10 Anniversary Update to the Creators Update, Spotify seems to be leaking memory when I start Spotify, to the point that it causes my computer to run completely out of memory withi...

Clorix
Regular
Brief description of the issue: After updating today from the Windows 10 Anniversary Update to the Creators Update, Spotify seems to be leaking memory when I start Spotify, to the point that it...
2017-04-12 9:15:31 AM
2017-10-19 7:31:36 PM
loopguru
Casual Listener
26189 Views
52 replies
8 likes
Windows

26189 Views
52 replies
8 likes

The Perfect Multi-room integrater

I work for a retailer that carries Sonos, SoundTouch, Heos, Etc. The list of companies and products continues to grow. Spotify is awesome and gives you access to devices connected to the same Wi-Fi network. How cool would it be if there was a plus si...

brad935
Newbie
I work for a retailer that carries Sonos, SoundTouch, Heos, Etc. The list of companies and products continues to grow. Spotify is awesome and gives you access to devices connected to the ...
2017-10-19 5:11:49 PM
454 Views
0 replies
1 likes

454 Views
0 replies
1 likes

Desktop app (windows) takes forever to download playlists

Recently since the last update, the playlists are taking a long time to download, some of them with only a few musics take the entire day to download. I tested my internet and my connection is running normally at high speed. I thinked that reinstall ...

arebello34
Casual Listener
Recently since the last update, the playlists are taking a long time to download, some of them with only a few musics take the entire day to download. I tested my internet and my connection is runnin...
2017-10-19 4:38:56 PM
394 Views
0 replies
0 likes

394 Views
0 replies
0 likes

Premium - Downloaded Songs Not Playing and Grayed Out

So I've been having this problem since I've started to use my boyfriend's computer. Before, I've never had an issue. My boyfriend has quite a bit of music on his computer itself, but I still use Spotify because he doesn't have nearly enough music tha...

ZRU3
Newbie
So I've been having this problem since I've started to use my boyfriend's computer. Before, I've never had an issue. My boyfriend has quite a bit of music on his computer itself, but I...
2017-10-19 3:27:51 PM
523 Views
0 replies
0 likes

523 Views
0 replies
0 likes

Solved!! Can't play certain music by certain artists, can't play current song error

I have a problem with the desktop app from spotify, it doesn't play a few artist when I click to play the songs. I have the issue with the albums of Daft Punk and Kendrick Lamar and it is really annoying. I can play other artist's music but not those...

Marshmallowsz
Casual Listener
I have a problem with the desktop app from spotify, it doesn't play a few artist when I click to play the songs. I have the issue with the albums of Daft Punk and Kendrick Lamar and it is really anno...
2017-10-09 4:27:27 PM
2017-10-19 2:33:31 PM
gfernandez2123
Casual Listener
4994 Views
12 replies
1 likes
Windows

4994 Views
12 replies
1 likes

"Can't play the current track" error when disconnecting headphones

Spotify Premium 1.0.41.375.g040056caWindows 10 x64 with all available updatesThe newest version of all drivers are installed 1. Start Spotify.2. Play music on the speakers.3. Connecting headphones.4. Sound moving to headphones.5. Disconnecting headph...

corsseir
Music Fan
Spotify Premium 1.0.41.375.g040056ca Windows 10 x64 with all available updates The newest version of all drivers are installed 1. Start Spotify. 2. Play music on the speakers. 3. Co...
2016-11-02 7:29:42 PM
2017-10-19 12:36:38 PM
Tatranskymedved
Casual Listener
638 Views
4 replies
0 likes
Windows

638 Views
4 replies
0 likes

Solved!! Drag to playlist - now playing song

Hello after new update I am not able to drag & drop playing song, I can drag other songs tho.

AlesRFK
Regular
Hello after new update I am not able to drag & drop playing song, I can drag other songs tho.
2017-09-23 12:57:36 PM
2017-10-19 12:29:09 PM
AlesRFK
Regular
583 Views
3 replies
0 likes
Windows

583 Views
3 replies
0 likes

Album songs order incorrect in win app

Hello,The songs order for 21 Savage's album Issa Album appear to be incorrect in the app (see screenshot below). I wouldn't have noticed it if it weren't for checking the lyrics on genius.com. So I searched for a 3rd source, found several links that ...

adnmemb
Newbie
Hello, The songs order for 21 Savage's album Issa Album appear to be incorrect in the app (see screenshot below). I wouldn't have noticed it if it weren't for checking the lyrics on genius.com. &...
2017-10-19 11:13:32 AM
697 Views
0 replies
0 likes
Windows

697 Views
0 replies
0 likes

Unable to Remove PlayList

I have a playlist that I cannot seem to remove. I've tried several computers (windows, mac and linux), web browser, and mobile device. Has anyone experienced this issue? If so how did you get rid of it?

palblinker
Newbie
I have a playlist that I cannot seem to remove. I've tried several computers (windows, mac and linux), web browser, and mobile device. Has anyone experienced this issue? If so how did you get rid of ...
2017-10-18 7:17:06 PM
2017-10-19 7:23:17 AM
jarredmorley
Roadie
370 Views
1 replies
0 likes

370 Views
1 replies
0 likes

Force Link to open PC App

I have a database I use to track songs we perform. I put links directly to the songs in the database in case I need a reminder of how they go. I recently signed up for Spotify Premium so I want to replace the Youtube link with something that opens th...

MattGreer
Regular
I have a database I use to track songs we perform. I put links directly to the songs in the database in case I need a reminder of how they go. I recently signed up for Spotify Premium so ...
2017-10-19 5:41:04 AM
584 Views
0 replies
0 likes

584 Views
0 replies
0 likes

Ads banner to the Browse section take 20% of my CPU power

Hello,I noticed that the new banner ads in the browse section take 20% of my CPU ressources:Spotify usually take less than 1% of my CPU capacity when playing a song, but I noticed that with this ads (the one with the background which change of color ...

Pixelon
Newbie
Hello, I noticed that the new banner ads in the browse section take 20% of my CPU ressources: Spotify usually take less than 1% of my CPU capacity when playing a song, but I noticed that with this ...
2017-10-19 4:00:18 AM
345 Views
0 replies
1 likes
Windows

345 Views
0 replies
1 likes

Song Not Available Windows App/ Android

When attempting to play a few different songs by different artists I am getting the message "This song is not available. If you have the file on your computer you can import it." It won't play at all through my android app.However if I go to Spotify ...

user-removed
Visitor
When attempting to play a few different songs by different artists I am getting the message "This song is not available. If you have the file on your computer you can import it." It won't play at all...
2017-10-18 7:41:02 PM
2017-10-19 3:17:09 AM
JiMy360
Music Fan
633 Views
4 replies
2 likes
Windows

633 Views
4 replies
2 likes

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