Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
I've been using my Windows version of Spotify for quite a while now, but a reoccuring issue I keep having is that my downloaded playlists keep deleting. Or the download button is turned to off, so it deletes all my music. This is really annoying and ...
I've been using my Windows version of Spotify for quite a while now, but a reoccuring issue I keep having is that my downloaded playlists keep deleting. Or the download button is turned to off, so it...
246 Views
0 replies
0 likes
Hi I've got a problem with Spotify for Windows thrashing my disk I/O. I know from Googling there were problems reported at the end of last year, but I understand they were supposed to have been fixed in version 1.0.42. Is this still a known problem, ...
Hi I've got a problem with Spotify for Windows thrashing my disk I/O. I know from Googling there were problems reported at the end of last year, but I understand they were supposed to ...
292 Views
0 replies
0 likes
Hi, Is there a way to have a playlist repeat itself...for instance when last song has finished it wouls start again at the top of the list that just ended?Regards.K.
Hi, Is there a way to have a playlist repeat itself...for instance when last song has finished it wouls start again at the top of the list that...
Community Legend
15236 Views
3 replies
0 likes
For some reason I cannot find any FB friends through Spotify. They can see me however. I am logged in through FB and have tried logging in/out - but no go. I can see people have tried similar but cannot find a solution that works for me??
For some reason I cannot find any FB friends through Spotify. They can see me however. I am logged in through FB and have tried logging in/out - but no go. I can see people have tried similar but can...
227 Views
0 replies
1 likes
Slipknot 10th anniversary is my favorite album ever, but there is one thing that bugs me a little bit.On the mobile app when you play the wait and bleed demo, you actually here the demo, on desktop the demo is just the original song but with slightly...
Slipknot 10th anniversary is my favorite album ever, but there is one thing that bugs me a little bit. On the mobile app when you play the wait and bleed demo, you actually here the demo, on desktop...
279 Views
0 replies
0 likes
Looking in the forum, it appears this was an issue back in 2014 as well... no matter what artist, song, or playlist I choose to start a radio station, I always get the "This radio station cannot be started. Please try with something else" error. Seem...
Looking in the forum, it appears this was an issue back in 2014 as well... no matter what artist, song, or playlist I choose to start a radio station, I always get the "This radio station cannot be s...
Newbie
3626 Views
3 replies
1 likes
Is there a way to get the Lyrics function back at PC. Or did Spotify give up on this?
Is there a way to get the Lyrics function back at PC. Or did Spotify give up on this?
Community Legend
467 Views
1 replies
1 likes
when stopping a song in my play list and skipping to the next, the song I stopped continues to play a few beats before switching to the next on I've selected. If I play it on my Windows 10 computer, it works fine but the problem persists if I'm using...
when stopping a song in my play list and skipping to the next, the song I stopped continues to play a few beats before switching to the next on I've selected. If I play it on my Windows 10 computer, ...
277 Views
0 replies
0 likes
For a while the newest added songs were on top. Now it looks as though the default recently changed so that the oldest songs are on top. This affects playlist you are following and playlists where you have followers. When people are checking out play...
For a while the newest added songs were on top. Now it looks as though the default recently changed so that the oldest songs are on top. This affects playlist you are following and playlists where yo...
372 Views
0 replies
0 likes
C:\Users\ME\AppData\Roaming\SpotifyIt was tricky but I was able to find the Spotify folder. I first had to search for Spotify which found the app I then looked at the destination and was able to find the Spotify folder. Will I run into issues if I we...
C:\Users\ME\AppData\Roaming\Spotify It was tricky but I was able to find the Spotify folder. I first had to search for Spotify which found the app I then looked at the destination and was able to fi...
Community Legend
5206 Views
1 replies
0 likes
There has already been a few forum posts about this. But with how the unique way that this company seems to run it's support where you need backup from the rest of the community to have a problem resolved it's gotten no where. No matter. We shall try...
There has already been a few forum posts about this. But with how the unique way that this company seems to run it's support where you need backup from the rest of the community to have a problem res...
Roadie
1121 Views
5 replies
8 likes
So ive been downloading music onto my pc via mobile tether due to lack of wifi. But every time i try to download and i have a connection issue i end up losing a good chunk of my downloaded music in spotify.It just dissappears and i end up chewing thr...
So ive been downloading music onto my pc via mobile tether due to lack of wifi. But every time i try to download and i have a connection issue i end up losing a good chunk of my downloaded music in s...
285 Views
0 replies
0 likes
I have been having this issue for a couple days. Spotify Free seems to be trying to connect to possibly malicious sites. It causes music to constantly stop and resume. The Spofity logo in the browser tab flickers. When I switch to the Spotify tab, th...
I have been having this issue for a couple days. Spotify Free seems to be trying to connect to possibly malicious sites. It causes music to constantly stop and resume. The Spofity logo in the browser...
Newbie
983 Views
2 replies
0 likes
You all know about the function where you "+"-mark a song, and it saves in the "Songs"-playlist in your library. On my previous laptop, I could download this playlist for offline use, but it isn't possible on this one. I'm able to download every othe...
You all know about the function where you "+"-mark a song, and it saves in the "Songs"-playlist in your library. On my previous laptop, I could download this playlist for offline use, but it isn't po...
349 Views
0 replies
3 likes
I am able to download Spotify at work but my account is connected through Facebook which is blocked (funny enough). Anyone have an idea how I can log into my Spotify account? (Windows 7)
I am able to download Spotify at work but my account is connected through Facebook which is blocked (funny enough). Anyone have an idea how I can log into my Spotify account? (Windows 7)
Not applicable
318 Views
1 replies
0 likes
can i please have an inbox playlist? i was sent a collaborative playlist and another for me and would like them back please.
can i please have an inbox playlist? i was sent a collaborative playlist and another for me and would like them back please.
277 Views
0 replies
0 likes
The two pictures I attached show the problem relatively well. I have three displays, a primary display that's 2560x1440p, and two secondary displays that are 1080x1920p (So they're vertically oriented). When the spotify window is on either of the two...
The two pictures I attached show the problem relatively well. I have three displays, a primary display that's 2560x1440p, and two secondary displays that are 1080x1920p (So they're vertically oriente...
Newbie
12036 Views
7 replies
5 likes
I'm currently unable to open Spotify. I keep on getting an error message saying ''Spotify isn't responding.''OS: Microsoft Windows 10 HomeVersion: 10.0.15063Build: 15063 And I wonder the reason is that I haven't used it in MONTHS (which I haven't)
I'm currently unable to open Spotify. I keep on getting an error message saying ''Spotify isn't responding.'' OS: Microsoft Windows 10 Home Version: 10.0.15063 Build: 15063 And I wonder t...
313 Views
0 replies
0 likes
I have a Windows 10 pc running a newly reinstalled Spotify that does not allow me to connect to my other devices. My Spotify app on my iPhone can stream to my chromecast. All devices are on the same WiFi network.
I have a Windows 10 pc running a newly reinstalled Spotify that does not allow me to connect to my other devices. My Spotify app on my iPhone can stream to my chromecast. All devices are ...
Casual Listener
1067 Views
1 replies
1 likes
I just refound a song, At Night Flo Rida feat. Liz Elias and Akon. There's another version by Liz Elias feat. Akon and Flo Rida but for some reason the original version is unavailable. I know it's not a country issue because I live in the US and it w...
I just refound a song, At Night Flo Rida feat. Liz Elias and Akon. There's another version by Liz Elias feat. Akon and Flo Rida but for some reason the original version is unavailable. I know it's no...
427 Views
0 replies
0 likes
