Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
84254 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
798954 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
24674 Views
26 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Trying to use Spotify. Following the instructions: If you do not see the yellow bar, you may enable the DRM with these steps:Enter the following into your browser address bar: about:preferences#content.Under DRM content, make sure Play DRM content is...
Trying to use Spotify. Following the instructions: If you do not see the yellow bar, you may enable the DRM with these steps: Enter the following into your browser address bar: about:prefe...
Community Legend
2801 Views
1 replies
0 likes
I'm having 3 issues with the Daily Mix lists on my desktop:1. The gradient background from color to black scrolls with the list...which means I can't even read the songs at the bottom because they're on a black background.2. 70% of the songs on the l...
I'm having 3 issues with the Daily Mix lists on my desktop: 1. The gradient background from color to black scrolls with the list...which means I can't even read the songs at the bottom because they'...
Community Legend
1114 Views
3 replies
1 likes
I have Windows 10 (15063) on HP Spectre X360 and Spotify 1.0.65. Spotify does not respond to any of the media keys on the laptop keyboard. It used to work before but it stopped (I do not remember when exactly). Any idea what it could be?
I have Windows 10 (15063) on HP Spectre X360 and Spotify 1.0.65. Spotify does not respond to any of the media keys on the laptop keyboard. It used to work before but it stopped (I do not remember whe...
Newbie
11971 Views
1 replies
2 likes
Hi,there was a news telling us (in PL), thare are couple of new polish content playlists made by Spotify. How to browse them all, see in one place? For now I see just 2-3 of them showing in the main Spotify window (both windows and android).br/Domini...
Hi, there was a news telling us (in PL), thare are couple of new polish content playlists made by Spotify. How to browse them all, see in one place? For now I see just 2-3 of them showing in the mai...
273 Views
0 replies
0 likes
I can't the activity of people I am following on my Spotify Premium account. It used to work perfectly well, but about few months ago, probably due to a new upgrade, all that I can see at the friend's activity window is the option to 'find friends' w...
I can't the activity of people I am following on my Spotify Premium account. It used to work perfectly well, but about few months ago, probably due to a new upgrade, all that I can see at the friend'...
299 Views
0 replies
2 likes
Hello, despite searches I can't find an answer to this, going either way.Playlist syncing works Fine, as long as we're talking about the playlists themselves, the metadata.Local files work, between and android device and my desktop, putting songs in ...
Hello, despite searches I can't find an answer to this, going either way. Playlist syncing works Fine, as long as we're talking about the playlists themselves, the metadata. Local files work, betwe...
344 Views
0 replies
0 likes
dopo essere passato alla versione premium non funziona più in nessun modo la riproduzione da PC con windowsrilascia sempre la dicitura: questo brano non è disponibile.Se il file si trova sul computer puoi importarlo. come si fa?
dopo essere passato alla versione premium non funziona più in nessun modo la riproduzione da PC con windows rilascia sempre la dicitura: questo brano non è disponibile.Se il file si trova sul comput...
Casual Listener
2362 Views
6 replies
3 likes
Hi, is there any way, to search by using "tag:new" but only in Artists that i am following? Thanks in advence.
Hi, is there any way, to search by using "tag:new" but only in Artists that i am following? Thanks in advence.
233 Views
0 replies
0 likes
Whenever I need to close my laptop, I pause my music and close the lid. Whenever I open the lid (reboot from sleepmode) Spotify automatically starts playing the song again. Is there an option to disable this? Thanks in advance!
Whenever I need to close my laptop, I pause my music and close the lid. Whenever I open the lid (reboot from sleepmode) Spotify automatically starts playing the song again. Is there an optio...
Casual Listener
448 Views
1 replies
0 likes
Hi. The following is occuring for me: Spotify tells me if I restart, it will update.I choose to restart and updateThe next time I try to open Spotify, a dialog box (looks to be a command prompt) flashes up, and immediately closes (before I get a chan...
Hi. The following is occuring for me: Spotify tells me if I restart, it will update. I choose to restart and update The next time I try to open Spotify, a dialog box (looks to be...
397 Views
0 replies
0 likes
I have two problems that I think is linked. 1. Spotify is fiddeling with the voulme, not much but eough to drive me insane. I have tried everything, from reinstalling the driver to turn of all the audio enhancements.Still the same issue. If I use Win...
I have two problems that I think is linked. 1. Spotify is fiddeling with the voulme, not much but eough to drive me insane. I have tried everything, from reinstalling the driver to turn of a...
Gig Goer
1148 Views
1 replies
0 likes
I know you can see how many total songs are in a playlist at the top. Is there a way to highlight a chunk of them and Spotify tell you how many are highlighted? Or, is there a way to see how many songs a single user has added to a colloborative playl...
I know you can see how many total songs are in a playlist at the top. Is there a way to highlight a chunk of them and Spotify tell you how many are highlighted? Or, is there a way to see how many son...
Roadie
2981 Views
2 replies
1 likes
Hello, Could you please restore my inbox playlist too please? Thank you(jarrydfoster@hotmail.com)
Hello, Could you please restore my inbox playlist too please? Thank you (jarrydfoster@hotmail.com)
220 Views
0 replies
0 likes
Hi! On my Windows 7 PC when I go into the Programs and Features to try to uninstall Spotify upon clicking it and pressing uninstall it shows a loading cursor and does nothing. I am not sure why it does this but it is really annoying as I am trying to...
Hi! On my Windows 7 PC when I go into the Programs and Features to try to uninstall Spotify upon clicking it and pressing uninstall it shows a loading cursor and does nothing. I am not sure why...
Community Legend
1801 Views
3 replies
0 likes
Only get prompted for cover/descriptions under New Playlist, once set the option is never seen again, not even to change or edit what was set.On my spotify (windows 10) desktop app I no longer have the option to make my playlists private or public wh...
Only get prompted for cover/descriptions under New Playlist, once set the option is never seen again, not even to change or edit what was set.On my spotify (windows 10) desktop app I no longer have t...
Newbie
4842 Views
16 replies
0 likes
As you may guess by the subject, I'm getting the blue notification bar at the top of my program window reading, "This song is not available. If you have the file on your computer you can import it." I recently built a new desktop PC running Windows 1...
As you may guess by the subject, I'm getting the blue notification bar at the top of my program window reading, "This song is not available. If you have the file on your computer you can import it."&...
Newbie
1097 Views
1 replies
0 likes
I've tried to be patient with this, i've tried many different options posted here to resolve this issue and nothing has worked so far.Everytime I attempt to uninstall spotify from my control panel it tells me spotify has stopped workingI've tried it ...
I've tried to be patient with this, i've tried many different options posted here to resolve this issue and nothing has worked so far. Everytime I attempt to uninstall spotify from my control panel ...
Community Legend
2110 Views
7 replies
0 likes
I'm experiencing a connected device that is not a device that I own. Music plays at random after it being paused for a bit. I've already done the following: Logged out of all devices, and reset me password. This worked for a few moments it seemed, an...
I'm experiencing a connected device that is not a device that I own. Music plays at random after it being paused for a bit. I've already done the following: Logged out of all ...
Casual Listener
4200 Views
8 replies
1 likes
Recently, Discover Weekly has added a "Don't recommend this song" and "Don't recommend this artist" feature. I am wondering if this also influences similar song/artist recommendations. The tooltip that pops up says that it "won't recommend songs like...
Recently, Discover Weekly has added a "Don't recommend this song" and "Don't recommend this artist" feature. I am wondering if this also influences similar song/artist recommendations. The tooltip th...
341 Views
0 replies
0 likes
When using Discover Weekly's "Don't recommend this artist" feature, the tooltip says it won't recommend whatever the first listed artist is anymore. Is this correct, or does this feature also block the rest of the listed artists on the song from appe...
When using Discover Weekly's "Don't recommend this artist" feature, the tooltip says it won't recommend whatever the first listed artist is anymore. Is this correct, or does this feature also block t...
363 Views
0 replies
0 likes
