Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11483 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1299 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3169 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
I'm coming to spotify from having always been on zune -> xbox music -> groove music subscription. One of the best features of the groove music app both on desktop and xbox was that you could select option to enable playback of song associated music v...
I'm coming to spotify from having always been on zune -> xbox music -> groove music subscription. One of the best features of the groove music app both on desktop and xbox was that you could se...
631 Views
0 replies
0 likes
When I set any app to have administrative privileges the hotkeys wont work, I am unsure how to fix and would appreciate any help! For instance: When I set spotify to have admin priviledges it makes global hotkeys not working like play, pause, next, p...
When I set any app to have administrative privileges the hotkeys wont work, I am unsure how to fix and would appreciate any help! For instance: When I set spotify to have admin priviledges i...
595 Views
0 replies
0 likes
This only happens when I am casting to another device. Very annoying.Any suggestions on how to fix would be appreciated. I can provide video example if desired.
This only happens when I am casting to another device. Very annoying. Any suggestions on how to fix would be appreciated. I can provide video example if desired.
398 Views
0 replies
0 likes
For whatever reason, when I have Spotify open on my phone, it won't allow me to open it on my desktop. This is preventing me from downloading ANY SONGS to my phone through Spotify. Please help!
For whatever reason, when I have Spotify open on my phone, it won't allow me to open it on my desktop. This is preventing me from downloading ANY SONGS to my phone through Spotify. Please help!
464 Views
0 replies
0 likes
Whenever I try to connect to Spotify via the Windows app I get the following error directory and a message that says my profile is invalid: c:\ProgramFiles\\WindowsApps\SpotifyAB.SpotifyMusic_1.66.478.0x86_zpdnekdrz...\SpotifyMigrator.exe What could ...
Whenever I try to connect to Spotify via the Windows app I get the following error directory and a message that says my profile is invalid: c:\ProgramFiles\\WindowsApps\SpotifyAB.SpotifyMusi...
634 Views
0 replies
0 likes
It#s really amazing. I#m almost used to it, that Spotify is not usable on a modern Sony Z5 Dompact Android 7.1.1, but now also the Windows UI is not longer usable. I open a context dialog, and after that Spotify does not respond to any click oder key...
It#s really amazing. I#m almost used to it, that Spotify is not usable on a modern Sony Z5 Dompact Android 7.1.1, but now also the Windows UI is not longer usable. I open a context dialog, a...
442 Views
0 replies
0 likes
Hey Guys,I´f got an Problem.The loudness of my Songs changes the hole time.It is very noise to hear Musik if this happens. It does not matter which calculation i have ore how loud i try to hear the Musik. How can i change this? It is not funny any mo...
Hey Guys, I´f got an Problem. The loudness of my Songs changes the hole time. It is very noise to hear Musik if this happens. It does not matter which calculation i have ore how loud i try ...
396 Views
0 replies
0 likes
I'd like to know why Spotify puts unwanted songs onto my queue, when I requested for a single album to be added? Or better yet, how do I prevent it from happening?Let me explain:So I browse to any artist's page, then hit the play button on any album(...
I'd like to know why Spotify puts unwanted songs onto my queue, when I requested for a single album to be added? Or better yet, how do I prevent it from happening? Let me explain: So I browse ...
Newbie
3335 Views
1 replies
3 likes
The adverts are much louder than the actual music and so when I have ear phones in and the adverts come on I get the shock of my life. How do I reduce their volume?
The adverts are much louder than the actual music and so when I have ear phones in and the adverts come on I get the shock of my life. How do I reduce their volume?
Community Legend
952 Views
1 replies
0 likes
Love this feature but on my desktop (Windows 7) and IOS (iPhone 6) this facility has stopped working, even though it is still enabled in the settings.Could be since last update.
Love this feature but on my desktop (Windows 7) and IOS (iPhone 6) this facility has stopped working, even though it is still enabled in the settings. Could be since last update.
Casual Listener
1912 Views
6 replies
4 likes
I have already installed Spotify and this came up. pls, help .
I have already installed Spotify and this came up. pls, help .
Casual Listener
593 Views
2 replies
0 likes
I use the desktop App, and I got a new computer and installed spotify and it seems all the songs that I liked from my radio stations in on my last computer are all gone. Is there any way to get that back? Or at least to see my old Discover weekly pla...
I use the desktop App, and I got a new computer and installed spotify and it seems all the songs that I liked from my radio stations in on my last computer are all gone. Is there any way to get...
Community Legend
529 Views
1 replies
0 likes
whenever I try to open the app it gives me a message saying i have an invalid user profile
whenever I try to open the app it gives me a message saying i have an invalid user profile
Casual Listener
875 Views
2 replies
0 likes
About 2 days ago I noticed that alot of the songs in my playlists and songs in other peoples playlists seem to be removed. I can't play them anymore even though I have Spotify Unlimited. Does anybody have an idea as to what the problem might be? The ...
About 2 days ago I noticed that alot of the songs in my playlists and songs in other peoples playlists seem to be removed. I can't play them anymore even though I have Spotify Unlimited. Does anybody...
Newbie
212213 Views
72 replies
4 likes
On AC/DC's "Back In Black" album I can only play the song "Back In Black", no other songs from that album will play. Then, on the "Powerage" album I can play all songs except for "Rock N Roll Damnation". As much as I can tell all other songs from oth...
On AC/DC's "Back In Black" album I can only play the song "Back In Black", no other songs from that album will play. Then, on the "Powerage" album I can play all songs except for "Rock N Roll D...
948 Views
0 replies
0 likes
I've seen a few other topics with similar issues but haven't had any luck with their solutions. Anytime I launch Spotify the client is blank, with only the (working?) file menus and icon at the top. See the attached screen shot. The only thing that s...
I've seen a few other topics with similar issues but haven't had any luck with their solutions. Anytime I launch Spotify the client is blank, with only the (working?) file menus and icon at the ...
Roadie
730 Views
1 replies
0 likes
I have windows 10. I set the option to have Spotify in the notification area instead of closing it when i close the window. Also I have the media overlay enabled (the one embedded in the vertical volume slider like groove music).When, for any reason,...
I have windows 10. I set the option to have Spotify in the notification area instead of closing it when i close the window. Also I have the media overlay enabled (the one embedded in the vertical vol...
Roadie
2426 Views
1 replies
2 likes
When listening to a song preview on a webpage( The song on this page http://www.billboard.com/articles/news/dance/8013987/selena-gomez-new-song-marshmello-wolves ) I noticed that when I closed the tab the song was still playing. I switched to the des...
When listening to a song preview on a webpage( The song on this page http://www.billboard.com/articles/news/dance/8013987/selena-gomez-new-song-marshmello-wolves ) I noticed that when I closed t...
Roadie
586 Views
1 replies
0 likes
This has been asked multiple times. I've seen multiple threads. If I want to play music on my phone, I am very capable of doing so. This feature has been asked for for years now. Who is the guy who is thoroughly conviced that being invasive on device...
This has been asked multiple times. I've seen multiple threads. If I want to play music on my phone, I am very capable of doing so. This feature has been asked for for years now. Who is the guy who i...
Roadie
1316 Views
1 replies
0 likes
My question is rather simple. I would like to do my offline listening on a mp3 player. How do I transfer my library to the player?
My question is rather simple. I would like to do my offline listening on a mp3 player. How do I transfer my library to the player?
Roadie
487 Views
1 replies
0 likes
