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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2055 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150398 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138379 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11277 Views

1 replies

6 likes

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How to report a bug on spotify

What is the proper channel for reporting a bug on the spotify tool on various platforms. Posting an issue in this forum does not seem to be the right way?

Roadie

What is the proper channel for reporting a bug on the spotify tool on various platforms. Posting an issue in this forum does not seem to be the right way?  

bosi

Roadie

21709 Views

7 replies

8 likes

Windows
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Autostart

Every time I use spotify on my PC (windows 7), it sneaks itself into the autostart.The autostart option in spotify settings is still set on "no".But whenever I use spotify and restart my PC, spotify starts automatically and I have to remove it from t...

Newbie

Every time I use spotify on my PC (windows 7), it sneaks itself into the autostart. The autostart option in spotify settings is still set on "no". But whenever I use spotify and restart my PC, spot...

Wevenhuis

Gig Goer

526 Views

1 replies

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Windows
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Disk usage?

Whenever I use spotify it seems to use at least 80% of my disk. It get's quite annoying when I am playing a game, or trying to do anything on my own computer. It's a music application, not a music downloading/saving/writing on your disk application. ...

Casual Listener

Whenever I use spotify it seems to use at least 80% of my disk. It get's quite annoying when I am playing a game, or trying to do anything on my own computer. It's a music application, not a music do...

danijones2324

Casual Listener

16784 Views

5 replies

7 likes

Windows
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Songs won't show in "Songs"

When I click in "Songs" it doesnt show my songs, I have like 300+ songs.Instead it shows"Your favorite songs will appear here. Go to your Browse page to find amazing playlists for every mood and moment"I already tried cleaning cache (with CCleaner) a...

Newbie

When I click in "Songs" it doesnt show my songs, I have like 300+ songs. Instead it shows "Your favorite songs will appear here. Go to your Browse page to find amazing playlists for every...

697 Views

0 replies

3 likes

Windows
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My Downloaded Playlists and Songs Got Undownloaded!

I was about to listen to my playlists when I opened my Spotify (Windows) App and noticed that the little green circle, which indicated that they are already downloaded, wasn't showing. Then I went to each and every single playlists to check, and to m...

Casual Listener

I was about to listen to my playlists when I opened my Spotify (Windows) App and noticed that the little green circle, which indicated that they are already downloaded, wasn't showing. Then I went to...

465 Views

0 replies

0 likes

Windows
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Solved!! Can't sort the Playlist "dancePOP"

Hi Community, normally, I would like to sort the playlists by title, artist or something of the sort.For most playlists it works like a charm, but for this particular playlist:https://open.spotify.com/user/spotify/playlist/37i9dQZF1DXcZDD7cfEKhWit do...

Casual Listener

Hi Community,   normally, I would like to sort the playlists by title, artist or something of the sort. For most playlists it works like a charm, but for this particular playlist: https://op...

draco95

Casual Listener

652 Views

2 replies

0 likes

Windows
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Local File Added, Won't Play, Asked to Import

So, as many people seem to face, I unfortuantely am having an issue with my local files. The weird thing is, it is literally ONE local file that won't play, the rest are all fine. This particular one adds to my library, is searchable within my local ...

Newbie

So, as many people seem to face, I unfortuantely am having an issue with my local files. The weird thing is, it is literally ONE local file that won't play, the rest are all fine.  This particul...

Le_Chigga

Newbie

798 Views

1 replies

0 likes

Windows
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Local Files Get Deleted

For some odd reason, Spotify keeps deleting my Local Files. Why. If you want people to come to Spotify, why delete their local files, over and over again? Spotify promised the ability to listen to music not on it, and yet it failed to deliver in my l...

Regular

For some odd reason, Spotify keeps deleting my Local Files. Why. If you want people to come to Spotify, why delete their local files, over and over again? Spotify promised the ability to listen to mu...

HikaruNevermore

Regular

2632 Views

4 replies

0 likes

Windows
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Solved!! Can't uninstall (Win7)

Well, I am unable to install this crappy app from Windows 7.When I go to the Control Panel > Add/Remove Programs and try to uninstall I get "Spotify has stopped working" crash, no ability to uninstall (see attached image). Btw, the program is running...

Casual Listener

Well, I am unable to install this crappy app from Windows 7. When I go to the Control Panel > Add/Remove Programs and try to uninstall I get "Spotify has stopped working" crash, no ability to uni...

KaoticAlchemist

Newbie

24193 Views

14 replies

1 likes

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Easy randomization to prevent [ . . . ]

@tjh5wp made the complaint >> [ . . . . . ] << @brandynhazelton showed the way to remedy--Simply put your combined playlists, up to 150,000 tracks if you want, into a simple Excel workbook that looks like this. You click that one [Sort A to Z] button...

Roadie

  @tjh5wp made the complaint             >> [ . . . . . ] <<     @brandynhazelton showed the way to remedy-- Simply put your comb...

388 Views

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Windows
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Re: Inbox and messages

I do all my listening on desktop. Maybe it's different for the UK.

Roadie

I do all my listening on desktop. Maybe it's different for the UK.

286 Views

0 replies

1 likes

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Help on Spotify

The help button (Help-Spotify Help) doesn't work on the latest Desktop version.

Visitor

The help button (Help-Spotify Help) doesn't work on the latest Desktop version.

447 Views

0 replies

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Windows
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Spotify is crashing, changing my laptop resolution and colors on download?

Hello all, My laptop running on Windows 7 through work. Everytime I download Spotify, it crashes, zooms in on my screen, flashes a black screen, and changes the color resolution and picture overrall. It makes my computer unusable almost. I had Spotif...

Newbie

Hello all,   My laptop running on Windows 7 through work. Everytime I download Spotify, it crashes, zooms in on my screen, flashes a black screen, and changes the color resolution and pic...

500 Views

0 replies

0 likes

Windows
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Re: Inbox and messages

@jazzyjez wrote:@tlh119 30 seconds of music? That's strange. I've had no problems at all. Troubleshoot?@jazzyjez I have verified with Deezer customer support that Cricket Wireless subscriptions only have Premium featues on the phone. That will not wo...

Music Fan

@jazzyjez wrote: @tlh119 30 seconds of music? That's strange. I've had no problems at all. Troubleshoot? @jazzyjez I have verified with Deezer customer support that Cricket Wireless subscriptio...

327 Views

0 replies

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my local files

I recently knocked down my external harddrive so i cant access my local files now cause of it. But the files shows though in spotify where it says local files but i cant play them. I also took away the source temporarily but the local files shows any...

Regular

I recently knocked down my external harddrive so i cant access my local files now cause of it. But the files shows though in spotify where it says local files but i cant play them. I also took away t...

user-removed

Not applicable

393 Views

1 replies

0 likes

Windows
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Desktop App Can't Maximize

I was just trying to maximize Spotify on my main screen (1440p), when I noticed the window is bugged. It seems like everything stretches normally, but it just stops rendering on a size of about 1080p. This is really weird, I have never seen another p...

Casual Listener

I was just trying to maximize Spotify on my main screen (1440p), when I noticed the window is bugged. It seems like everything stretches normally, but it just stops rendering on a size of about 1080p...

Lick_A_Brick

Newbie

1360 Views

3 replies

2 likes

Windows
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cannot install Spotify Desktop for windows 10

The install says just Unknown Error. Error code 53.Could you help me please?

Casual Listener

The install says just Unknown Error. Error code 53. Could you help me please?

374 Views

0 replies

0 likes

Windows
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my iphone will not sync

This has started happening since a recent ios app update.The desktop app shows the iphone in devices but it will not sync. When I click on it it says sync with this device (despite having found the device)what is wrong?My desktop app is ver 0.9.15.7 ...

Gig Goer

This has started happening since a recent ios app update. The desktop app shows the iphone in devices but it will not sync. When I click on it it says sync with this device (despite having found the...

324 Views

0 replies

0 likes

Windows
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Discover recommendations gone on desktop version

Hi allI don't have any recommendations under the discover tab on my desktop version, it is there on my android phone. I use this daily and am quite fustrated, I having to do a workaround by using my phone to controll the PC version.PC version: 1.0.60...

Casual Listener

Hi all I don't have any recommendations under the discover tab on my desktop version, it is there on my android phone. I use this daily and am quite fustrated, I having to do a workaround by us...

jimelevens

Casual Listener

414 Views

1 replies

0 likes

Windows
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Incorrect Song Listings

Hello, I'm reporting incorrect songs being listed for the album 'The Redesigned Originals, Recorded by The Free Design (1967-70)', 2006.This should be a collection of remixed versions of the original tracks by The Free Design, but instead the origina...

Newbie

Hello, I'm reporting incorrect songs being listed for the album 'The Redesigned Originals, Recorded by The Free Design (1967-70)', 2006. This should be a collection of remixed versions of the origin...

toman95

Roadie

494 Views

1 replies

0 likes

Windows
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