Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50676 Views
77 replies
27 likes

50676 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
76270 Views
271 replies
21 likes

76270 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5354 Views
1 replies
6 likes

5354 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145509 Views
0 replies
26 likes
Mac
Windows

145509 Views
0 replies
26 likes

Why are random playlists being saved to my library???

Every time I log in some random playlist that I don't want is saved to my library... the latest two are "hot rythmic" and "la vida loca"... it seems like every time I log in two or three new ones are in my library without me addidng them. Why is this...

porks0da
Newbie
Every time I log in some random playlist that I don't want is saved to my library... the latest two are "hot rythmic" and "la vida loca"... it seems like every time I log in two or three new ones are...
2017-09-23 9:04:45 PM
231 Views
0 replies
0 likes
Windows

231 Views
0 replies
0 likes

Solved!! Sidewinder X4 Media keys don't work (unless windows media player is opened)

How do I fix this? If I hit play/pause, it opens WMP, and then if I press it again, spotify actually responds. If I close WMP it stops responding. I didn't have this problem until I reinstalled my OS earlier this year. What gives?

Naff
Newbie
How do I fix this? If I hit play/pause, it opens WMP, and then if I press it again, spotify actually responds. If I close WMP it stops responding. I didn't have this problem until I reinstalled my OS...
2013-04-22 3:40:39 AM
2017-09-23 6:21:18 PM
Raxem
Newbie
4341 Views
4 replies
2 likes

4341 Views
4 replies
2 likes

Solved!! Music sizzle for a complete album

Hi, Since several weeks, all songs for the album "Polaroïds & pornographie" of the artist "Aqme" sizzle.I tried from the web player, Windows & Android app and the result is the same.For example the song 3'38 sizzle at 0:56 and all during the rest of ...

Get1611
Casual Listener
Hi, Since several weeks, all songs for the album "Polaroïds & pornographie" of the artist "Aqme" sizzle. I tried from the web player, Windows & Android app and the result is th...
2017-09-22 11:32:26 AM
2017-09-22 12:40:45 AM
Get1611
Casual Listener
462 Views
2 replies
0 likes
Windows

462 Views
2 replies
0 likes

Fergie - Double Dutchess skipping

Hello, there are some songs like "Just like you" or "A little work" from the new Fergie album Double Dutchess posted today skipping... can someone please fix this issue?

love_charades
Casual Listener
Hello, there are some songs like "Just like you" or "A little work" from the new Fergie album Double Dutchess posted today skipping... can someone please fix this issue?
2017-09-22 11:11:03 PM
186 Views
0 replies
0 likes
Windows

186 Views
0 replies
0 likes

[Solved] Spotify doesn't work after last update (Windows)

Spotify doesn't work after last update. When app is open it shows only few buttons on the top-left side and rest of app is all in black.I uinstalled it and deleted much left files as I could (users...appdata etc.), restarting computer, used Ccleaner,...

Ma96
Casual Listener
Spotify doesn't work after last update. When app is open it shows only few buttons on the top-left side and rest of app is all in black. I uinstalled it and deleted much left files as I could (users...
2017-09-16 3:22:25 PM
2017-09-22 10:46:21 PM
vedster
Newbie
477 Views
2 replies
1 likes
Windows

477 Views
2 replies
1 likes

Solved!! Error 4 No Internet Connection

Spotify won`t go online i have internet but still it`s offline and it say error 4 I`ve windows 10 Education 64bit and spotify v1.0.63.617.g5aca9a2a Plz Help

Sevan_911
Regular
Spotify won`t go online i have internet but still it`s offline and it say error 4 I`ve windows 10 Education 64bit and spotify v1.0.63.617.g5aca9a2a Plz Help
2017-09-20 2:51:39 PM
2017-09-22 11:35:10 AM
Sebasty
Community Legend
2416 Views
14 replies
1 likes
Windows

2416 Views
14 replies
1 likes

[Bug] Song picture and title not refreshed

Windows 10 - up to dateJDK 1.8 - up to date.NET - up to datedrivers - up to dateSpotify - up to date, standalone (not from Windows store) When listening to some list (album/author/daily), the bottom left container with song picture and author/title i...

bqr
Newbie
Windows 10 - up to date JDK 1.8 - up to date .NET - up to date drivers - up to date Spotify - up to date, standalone (not from Windows store) When listening to some list (album/author/da...
2017-09-22 9:58:58 AM
197 Views
0 replies
0 likes
Windows

197 Views
0 replies
0 likes

Spotify Blank Screen (Windows)

So my spotify has recently decided to stop working... When I try to load it, it loads; but it's blank. See attached. I've reinstalled, updated my graphics drivers as well as tried the cmd trick:%APPDATA%\Spotify\spotify.exe --disable-accelerated-laye...

ollytothet
Newbie
So my spotify has recently decided to stop working... When I try to load it, it loads; but it's blank. See attached. I've reinstalled, updated my graphics drivers as well a...
2017-09-21 9:47:07 PM
2017-09-22 9:16:34 AM
SpotCreated
Roadie
394 Views
1 replies
0 likes
Windows

394 Views
1 replies
0 likes

Re: Inbox and messages

Can you send me my inbox playlist?? Also please bring this feature back.

trevor_spotify
Newbie
Can you send me my inbox playlist?? Also please bring this feature back.
2017-09-22 3:12:04 AM
328 Views
0 replies
0 likes

328 Views
0 replies
0 likes

Spotify resolution error with multiple monitors

So i use the windows standalone version of Spotify, and i have multiple monitors. It seems that when i start Spotify in my lower resolution monitor, it gets stuck as that window size when fullscreening on my bigger monitor. But the weird thing is tha...

RetroChemo
Casual Listener
So i use the windows standalone version of Spotify, and i have multiple monitors. It seems that when i start Spotify in my lower resolution monitor, it gets stuck as that window size when fullscreeni...
2017-09-22 2:56:25 AM
293 Views
0 replies
1 likes
Windows

293 Views
0 replies
1 likes

Play tracks in order

Hello just new to Premium I use it with windows desktop & on iphone (family version) How can I play tracks in order and not randomly once I have chosen an album ? Thanks

marsupilami68
Newbie
Hello just new to Premium I use it with windows desktop & on iphone (family version) How can I play tracks in order and not randomly once I have chosen an album ? Thanks
2017-09-21 5:51:57 PM
223 Views
0 replies
0 likes
Windows

223 Views
0 replies
0 likes

can't play the current song.

Spotify will not play anything on my laptop (win10), it keeps saying "can't play the current song". I've tried uninstalling the app and reinstalling it, I've tried switch hardware acceleartion. I've checked my firewall settings so that is not blockin...

LeeEEEE2
Newbie
Spotify will not play anything on my laptop (win10), it keeps saying "can't play the current song". I've tried uninstalling the app and reinstalling it, I've tried switch hardware acceleartion....
2017-09-21 12:13:49 PM
260 Views
0 replies
0 likes

260 Views
0 replies
0 likes

Spotify won't work on Windows 10

I've been trying to install Spotify on my new laptop for several days now, without success. I've tried both the app store and the webpage. When I install Spotify, it opens as an empty black box with no content. Yesterday I managed to install it corre...

miylinen
Casual Listener
I've been trying to install Spotify on my new laptop for several days now, without success. I've tried both the app store and the webpage. When I install Spotify, it opens as an empty black...
2017-09-21 9:25:57 AM
2017-09-21 9:29:10 AM
miylinen
Casual Listener
311 Views
1 replies
0 likes

311 Views
1 replies
0 likes

Cant Uninstall Spotify (App not working)

I cant get spotify off of my computer. Initially I just dragged it into the trash and tried to delete it, but the removing trash bar just stopped half way, and I had to force quit finder. After I did that the app now has the ghostbusters circle with ...

goatsrunfaster
Newbie
I cant get spotify off of my computer. Initially I just dragged it into the trash and tried to delete it, but the removing trash bar just stopped half way, and I had to force quit finder. After I did...
2012-07-17 10:24:09 PM
2017-09-21 9:09:23 AM
joeblowme
Newbie
2616 Views
3 replies
2 likes

2616 Views
3 replies
2 likes

downloading

when i have downloaded it i cant open it

jeppetheking35
Newbie
when i have downloaded it i cant open it
2017-09-20 4:24:19 PM
2017-09-21 6:53:15 AM
user-removed
Not applicable
249 Views
1 replies
0 likes
Windows

249 Views
1 replies
0 likes

No Audio but playing

2 to 3 weeks ago spotify works on my laptop just fine then it just stopped. When I started playing a song again, it is playing but without any sound. Already un-ticked the accelerator thing, as well as checked, muted, unmuted my volume mixer, uninsta...

JerseyJefferson
Newbie
2 to 3 weeks ago spotify works on my laptop just fine then it just stopped. When I started playing a song again, it is playing but without any sound. Already un-ticked the accelerator thing, as well ...
2017-09-21 3:19:37 AM
182 Views
0 replies
0 likes

182 Views
0 replies
0 likes

Faulty Offline Message from "Your Daily Mix"

I get disconnected frequently from the internet due to my VPN service overloading my netgear modem and crashing it. Point is that spotify frequently goes offline, and stays that way, specifically for the "Your Daily Mix" section. Doesn't matter that ...

smartguy1196
Newbie
I get disconnected frequently from the internet due to my VPN service overloading my netgear modem and crashing it. Point is that spotify frequently goes offline, and stays that way, sp...
2017-09-20 12:29:18 AM
215 Views
0 replies
0 likes
Windows

215 Views
0 replies
0 likes

[Windows] Help! Black Screen on Spotify!

Hello Everyone: I'm having a little problem with Spotify on my Computer. I've downloaded and done a clean installation. Everything was perfect, even it appeared the welcome screen and I logged in. But after that, the screen turns out in a black empty...

eugeycris
Casual Listener
Hello Everyone: I'm having a little problem with Spotify on my Computer. I've downloaded and done a clean installation. Everything was perfect, even it appeared the welcome screen and I logg...
2016-02-29 12:27:06 AM
2017-09-20 9:07:39 PM
skywalker026
Casual Listener
538 Views
4 replies
0 likes
Windows

538 Views
4 replies
0 likes

Radio finish songs after a while

Is this normal or it is a bug?

user-removed
Visitor
Is this normal or it is a bug?
2017-09-17 10:47:18 PM
2017-09-20 2:40:04 PM
user-removed
Not applicable
183 Views
1 replies
0 likes
Windows

183 Views
1 replies
0 likes

Superuser Contribution Can't Download music

Hello, When I try to download music it just says the disk is full, except I have 150 gigabytes left on that drive. Help is appreciated

J_Doolittle761
Newbie
Hello, When I try to download music it just says the disk is full, except I have 150 gigabytes left on that drive. Help is appreciated
2017-09-20 5:58:19 AM
181 Views
0 replies
0 likes
Windows

181 Views
0 replies
0 likes

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