Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2087 Views

0 replies

4 likes

  • 2087 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150752 Views

83 replies

27 likes

  • 150752 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138734 Views

294 replies

22 likes

  • 138734 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11285 Views

1 replies

6 likes

  • 11285 Views
  • 1 replies
  • 6 likes

my local files

I recently knocked down my external harddrive so i cant access my local files now cause of it. But the files shows though in spotify where it says local files but i cant play them. I also took away the source temporarily but the local files shows any...

Regular

I recently knocked down my external harddrive so i cant access my local files now cause of it. But the files shows though in spotify where it says local files but i cant play them. I also took away t...

user-removed

Not applicable

393 Views

1 replies

0 likes

Windows
  • 393 Views
  • 1 replies
  • 0 likes

Desktop App Can't Maximize

I was just trying to maximize Spotify on my main screen (1440p), when I noticed the window is bugged. It seems like everything stretches normally, but it just stops rendering on a size of about 1080p. This is really weird, I have never seen another p...

Casual Listener

I was just trying to maximize Spotify on my main screen (1440p), when I noticed the window is bugged. It seems like everything stretches normally, but it just stops rendering on a size of about 1080p...

Lick_A_Brick

Newbie

1360 Views

3 replies

2 likes

Windows
  • 1360 Views
  • 3 replies
  • 2 likes

cannot install Spotify Desktop for windows 10

The install says just Unknown Error. Error code 53.Could you help me please?

Casual Listener

The install says just Unknown Error. Error code 53. Could you help me please?

374 Views

0 replies

0 likes

Windows
  • 374 Views
  • 0 replies
  • 0 likes

my iphone will not sync

This has started happening since a recent ios app update.The desktop app shows the iphone in devices but it will not sync. When I click on it it says sync with this device (despite having found the device)what is wrong?My desktop app is ver 0.9.15.7 ...

Gig Goer

This has started happening since a recent ios app update. The desktop app shows the iphone in devices but it will not sync. When I click on it it says sync with this device (despite having found the...

325 Views

0 replies

0 likes

Windows
  • 325 Views
  • 0 replies
  • 0 likes

Discover recommendations gone on desktop version

Hi allI don't have any recommendations under the discover tab on my desktop version, it is there on my android phone. I use this daily and am quite fustrated, I having to do a workaround by using my phone to controll the PC version.PC version: 1.0.60...

Casual Listener

Hi all I don't have any recommendations under the discover tab on my desktop version, it is there on my android phone. I use this daily and am quite fustrated, I having to do a workaround by us...

jimelevens

Casual Listener

414 Views

1 replies

0 likes

Windows
  • 414 Views
  • 1 replies
  • 0 likes

Incorrect Song Listings

Hello, I'm reporting incorrect songs being listed for the album 'The Redesigned Originals, Recorded by The Free Design (1967-70)', 2006.This should be a collection of remixed versions of the original tracks by The Free Design, but instead the origina...

Newbie

Hello, I'm reporting incorrect songs being listed for the album 'The Redesigned Originals, Recorded by The Free Design (1967-70)', 2006. This should be a collection of remixed versions of the origin...

toman95

Roadie

494 Views

1 replies

0 likes

Windows
  • 494 Views
  • 1 replies
  • 0 likes

Windows 10 App update resets spotify related Windows Settings

The last three updates for spotify have reset my windows settings for the spotify app. The stay on all desktops option and bandwidth limit. The file name keeps changing so windows and my bandwidth shaper think it is a different app. The Win32 version...

Gig Goer

The last three updates for spotify have reset my windows settings for the spotify app. The stay on all desktops option and bandwidth limit. The file name keeps changing so windows and my bandwidth sh...

332 Views

0 replies

0 likes

Windows
  • 332 Views
  • 0 replies
  • 0 likes

"This Song Cannot Be Played"

Anyone else who (in my case listens to Staind), playlist or just the artist alone, notice that when it goes to another song after playing a Staind song all the way through that it just pauses the music and says it can't play the next song? Yet when y...

Regular

Anyone else who (in my case listens to Staind), playlist or just the artist alone, notice that when it goes to another song after playing a Staind song all the way through that it just pauses the mus...

Psychopanda93

Regular

534 Views

2 replies

0 likes

Windows
  • 534 Views
  • 2 replies
  • 0 likes

[Desktop] Friends feed only displaying certain friends

So this has been going on for nearly a month now, currently I'm using the Windows Store version of the app but I also have the same problem on the regular PC Desktop version as well. I have 345 Facebook friends on Spotify, and I "Follow All" of them,...

Casual Listener

So this has been going on for nearly a month now, currently I'm using the Windows Store version of the app but I also have the same problem on the regular PC Desktop version as well. I have 345 Faceb...

339 Views

0 replies

0 likes

Windows
  • 339 Views
  • 0 replies
  • 0 likes

canzone cambiata

ciao a tutti, vorrei capire perchè dopo 5 anni che ascolto un brano della mia playlist improvvisamente me la ritrovo mixata, in un altra versione...sapreste dirmi il perchè??????????????????????????????????????

Newbie

ciao a tutti, vorrei capire perchè dopo 5 anni che ascolto un brano della mia playlist improvvisamente me la ritrovo mixata, in un altra versione...sapreste dirmi il perchè???????????????????????????...

288 Views

0 replies

0 likes

Windows
  • 288 Views
  • 0 replies
  • 0 likes

Solved!! Shuffle button has disappeared

Is this a thing now for Spotify Free or is it just a mistake with an update?

Roadie

Is this a thing now for Spotify Free or is it just a mistake with an update?

Skorilla

Roadie

916 Views

1 replies

1 likes

Windows
  • 916 Views
  • 1 replies
  • 1 likes

Can't get songs to play on windows 10 (Shuffle bug)

Hi, I have reinstalled and this has not helped this issue.. I can't even play a song as seen in the video. Every time I open the app it auto shuffles and I cant change the song or even edit the queue. Having no luck on getting this app to work on win...

Newbie

Hi,   I have reinstalled and this has not helped this issue.. I can't even play a song as seen in the video. Every time I open the app it auto shuffles and I cant change the song or even edit ...

264 Views

0 replies

1 likes

Windows
  • 264 Views
  • 0 replies
  • 1 likes

lost all my saved songs

had alot of songs saved I had to sign in when I didnt have to b4 it just opened on my laptop & everything was gone

Casual Listener

had alot of songs saved I had to sign in when I didnt have to b4 it just opened on my laptop & everything was gone

gajnickel

Casual Listener

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Local files COVFEFE

I have several live albums on my HD and am trying to view them in spotify under local files, however, any track with the same title as another in an online album or saved album is transposed in place of the file that exists on my HD. These tracks app...

Newbie

I have several live albums on my HD and am trying to view them in spotify under local files, however, any track with the same title as another in an online album or saved album is transposed in place...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Solved!! All playlists deleted

I logged into Spotify today and although I'm still on the same account as before and I haven't changed my subscription all of my playlists are gone. I still have my Spotify radios but the playlists just vanished. Restarting Spotify and trying differe...

Regular

I logged into Spotify today and although I'm still on the same account as before and I haven't changed my subscription all of my playlists are gone. I still have my Spotify radios but the playlists j...

lcolling

Community Legend

580 Views

3 replies

0 likes

Windows
  • 580 Views
  • 3 replies
  • 0 likes

Solved!! This song is not available. If you have the file on your computer you can import it.

Spotify is not allowing me to play any songs from my desktop. The error message "This song is not available. If you have the file on your computer you can import it." pops up in blue at the top of the screen. I am able to play from my phone's spotify...

Casual Listener

Spotify is not allowing me to play any songs from my desktop. The error message "This song is not available. If you have the file on your computer you can import it." pops up in blue at the top of th...

grantpav

Casual Listener

4784 Views

10 replies

0 likes

Windows
  • 4784 Views
  • 10 replies
  • 0 likes

Playlist custom description & image not changing

Hi there, I have a tedious little problem with Spotify for the PC. I have a few different playlists and gave them each names, descriptions, and custom images from my computer all ostensibly supported by Spotify (JPEG format and all that). I can chang...

Newbie

Hi there,   I have a tedious little problem with Spotify for the PC. I have a few different playlists and gave them each names, descriptions, and custom images from my computer all ostensibly ...

1695 Views

0 replies

12 likes

  • 1695 Views
  • 0 replies
  • 12 likes

Weekly playlists (Discover Weekly/Release Radar) not refreshing without restart of desktop client

This has been bothering me for quite some time now. My weekly playlists (Discover Weekly and Release Radar) are not refreshing until I restart my desktop client. The new playlists are visible (and refreshed) immediately after client restart, but up u...

Regular

This has been bothering me for quite some time now. My weekly playlists (Discover Weekly and Release Radar) are not refreshing until I restart my desktop client. The new playlists are visible (and re...

jusa

Regular

699 Views

2 replies

1 likes

Windows
  • 699 Views
  • 2 replies
  • 1 likes

No audio on my PC

I've been listening to Spotify for about a month on my PC. I haven't come across any problems until today. I can start a song, and it'll show that it is playing, but no audio will come through my speakers. I've tried checking to see if it's muted in ...

Newbie

I've been listening to Spotify for about a month on my PC. I haven't come across any problems until today. I can start a song, and it'll show that it is playing, but no audio will come through my spe...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Superuser Contribution Local Files Doesn't Load From New Locations I Set

Every since I started trying Spotify I've had many problems. First, when I go to preferences and I add a storage location to add music from, Spotify never loads the music to the Local Files section. Every single time I try to add music, I first have ...

Newbie

Every since I started trying Spotify I've had many problems. First, when I go to preferences and I add a storage location to add music from, Spotify never loads the music to the Local Files section. ...

Lee

Spotify

1382 Views

1 replies

0 likes

  • 1382 Views
  • 1 replies
  • 0 likes