Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81779 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
780264 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
19199 Views
20 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hi! First post here! So, me and my friend are facing a very annoing problem inside Spotify for some weeks now. We can play no songs from some specific artists. But the bands are not the same for us both! For example, I can't play any RHCP, Iron Maide...
Hi! First post here! So, me and my friend are facing a very annoing problem inside Spotify for some weeks now. We can play no songs from some specific artists. But the bands are not the...
Newbie
444 Views
1 replies
0 likes
It was working before & now after it reinstalled itself again(does this alot) it's not playing songs. I use Windows 7 & the desktop program. I signin using Facebook info. I have tried the clearing the storage -still not working. I signed out of spoti...
It was working before & now after it reinstalled itself again(does this alot) it's not playing songs. I use Windows 7 & the desktop program. I signin using Facebook info. I have tried the cle...
Regular
441 Views
1 replies
0 likes
I've recently noticed that my Spotify Connect devices (Sonos) are available within my Windows desktop Spotify app, even while not at home and connected to the wifi where those devices live. I can even choose to switch the output to my home Sonos inst...
I've recently noticed that my Spotify Connect devices (Sonos) are available within my Windows desktop Spotify app, even while not at home and connected to the wifi where those devices live. I can eve...
613 Views
0 replies
0 likes
I have updated my windows 10 to the latest creators fall update. After that the desktop app stops at the end of a song claiming it cannot play. Somtimes it's at the beginning of a song. I have reinstalled spotifiy with the latest windows app version ...
I have updated my windows 10 to the latest creators fall update. After that the desktop app stops at the end of a song claiming it cannot play. Somtimes it's at the beginning of a song....
Regular
1064 Views
2 replies
0 likes
When I right click on a song to add to queue and then left click the song, nothing is happening. This is a fault that has only started today but is becoming frustrating. Does anyone know what the problem is and how I can resolve it?
When I right click on a song to add to queue and then left click the song, nothing is happening. This is a fault that has only started today but is becoming frustrating. Does anyone know what the pro...
303 Views
0 replies
0 likes
The CPU usage spikes a lot during ads. Not only video ads, but regular ones two. I've seen the usage to go up to over 70% !!! That's not normal. I personally don't mind ads, but there's something wrong with them. Specs:Windows 10 Education with the l...
The CPU usage spikes a lot during ads. Not only video ads, but regular ones two. I've seen the usage to go up to over 70% !!! That's not normal. I personally don't mind ads, but there's something wro...
558 Views
0 replies
0 likes
For some time now I can't play any song by The xx or Lana Del Rey, previously on my phone it said that I discovered a premium option when I tried to shuffle play their songs, but on my PC it said that their songs are unavailable, now that I acquired ...
For some time now I can't play any song by The xx or Lana Del Rey, previously on my phone it said that I discovered a premium option when I tried to shuffle play their songs, but on my PC it said tha...
441 Views
0 replies
0 likes
I have a strange problem with SpotifyMy setup, PC (with a screen directly connected with dvi) ->hdmi -> hdmi splitter (to stereo and projector). Now, the sound should always go out through the hdmi to the stereo no matter if the screen or the project...
I have a strange problem with Spotify My setup, PC (with a screen directly connected with dvi) ->hdmi -> hdmi splitter (to stereo and projector). Now, the sound should always go out t...
333 Views
0 replies
0 likes
Hi <br>Getting really frustrated and bored at having to log in every single time I open the iphone app.<br>It always used to keep me logged in, but every time I re-open app it wants me to log in?<br>Any help much appreciated<br>
Hi <br>Getting really frustrated and bored at having to log in every single time I open the iphone app.<br>It always used to keep me logged in, but every time I re-open ap...
Newbie
1608 Views
6 replies
0 likes
On the spotify desktop app, the ui is all messed up. Various text seems to be "boxed in" and there are squares of black
On the spotify desktop app, the ui is all messed up. Various text seems to be "boxed in" and there are squares of black
470 Views
0 replies
0 likes
I have a playlist "Starred" that I had saved 3000+ songs to, everything from bands with names that start with numbers through ZZTop. I just found today that everything prior to Randy Newman (alphabetically) was missing. I have started transferring so...
I have a playlist "Starred" that I had saved 3000+ songs to, everything from bands with names that start with numbers through ZZTop. I just found today that everything prior to Randy Newman (al...
313 Views
0 replies
0 likes
Hello, I have been using spotify for years now (since 2012 I believe) and am a bit of a music junkie so I love it for being able to listen to endless new music without paying much for it. Unfortunately, lately I have been hearing static in the backgr...
Hello, I have been using spotify for years now (since 2012 I believe) and am a bit of a music junkie so I love it for being able to listen to endless new music without paying much fo...
Newbie
12744 Views
8 replies
9 likes
Is there a way to have the overlay automatically pop up when the song changes? I notice it does this when I change songs myself, but it'd be great to have an option to have it show up everytime the song changes. Thanks.
Is there a way to have the overlay automatically pop up when the song changes? I notice it does this when I change songs myself, but it'd be great to have an option to have it show up everytime the s...
449 Views
0 replies
2 likes
Hello, I just wanted to add a tip, I think no one has mentioned yet about this problem installing Spotify (error 17, blocked by group policy etc.) I had this problem and found out that it was CryptoPrevent policies blocking the installation, and it w...
Hello, I just wanted to add a tip, I think no one has mentioned yet about this problem installing Spotify (error 17, blocked by group policy etc.) I had this problem and found out that it wa...
751 Views
0 replies
0 likes
When I try to play any song on my Windows Desktop a message comes up saying "This song is not available. If you have the file on your computer you can import it." WHAT is this? & what should I do?
When I try to play any song on my Windows Desktop a message comes up saying "This song is not available. If you have the file on your computer you can import it." WHAT is this? & what sh...
Casual Listener
3284 Views
22 replies
3 likes
I have problems logging into Spotify from my iMac. It works fine (offline) on the phone though, so there's nothing wrong with my WiFi connection. When I try to log in it comes up a "firewall error 117" - however, I do not have the firewall active (tu...
I have problems logging into Spotify from my iMac. It works fine (offline) on the phone though, so there's nothing wrong with my WiFi connection. When I try to log in it comes up a "firewall error 11...
427 Views
0 replies
0 likes
Hi! I have noticed two very strange glitches to do with shuffle on both the Windows and iOS version of spotify: Re-shuffling a list by pressing the shuffle button twice will retain the next song and not consider it when shuffling.Shuffling will shuff...
Hi! I have noticed two very strange glitches to do with shuffle on both the Windows and iOS version of spotify: Re-shuffling a list by pressing the shuffle button twice will retain...
675 Views
0 replies
3 likes
Hi Everyone! I'm not able to login Spotify in my laptop as it says that a firewall may be blocking it, showing the error code 15. I have tried disabling Windows Defender on my Windows 10 laptop, but it still won't work. Logging in my other devices do...
Hi Everyone! I'm not able to login Spotify in my laptop as it says that a firewall may be blocking it, showing the error code 15. I have tried disabling Windows Defender on my Windows 10 lap...
2557 Views
0 replies
2 likes
Brief description of the issue: After updating today from the Windows 10 Anniversary Update to the Creators Update, Spotify seems to be leaking memory when I start Spotify, to the point that it causes my computer to run completely out of memory withi...
Brief description of the issue: After updating today from the Windows 10 Anniversary Update to the Creators Update, Spotify seems to be leaking memory when I start Spotify, to the point that it...
Casual Listener
29349 Views
52 replies
8 likes
I work for a retailer that carries Sonos, SoundTouch, Heos, Etc. The list of companies and products continues to grow. Spotify is awesome and gives you access to devices connected to the same Wi-Fi network. How cool would it be if there was a plus si...
I work for a retailer that carries Sonos, SoundTouch, Heos, Etc. The list of companies and products continues to grow. Spotify is awesome and gives you access to devices connected to the ...
536 Views
0 replies
1 likes
