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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

152439 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140990 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11359 Views

1 replies

6 likes

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Playlist custom description & image not changing

Hi there, I have a tedious little problem with Spotify for the PC. I have a few different playlists and gave them each names, descriptions, and custom images from my computer all ostensibly supported by Spotify (JPEG format and all that). I can chang...

Newbie

Hi there,   I have a tedious little problem with Spotify for the PC. I have a few different playlists and gave them each names, descriptions, and custom images from my computer all ostensibly ...

1700 Views

0 replies

12 likes

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Weekly playlists (Discover Weekly/Release Radar) not refreshing without restart of desktop client

This has been bothering me for quite some time now. My weekly playlists (Discover Weekly and Release Radar) are not refreshing until I restart my desktop client. The new playlists are visible (and refreshed) immediately after client restart, but up u...

Regular

This has been bothering me for quite some time now. My weekly playlists (Discover Weekly and Release Radar) are not refreshing until I restart my desktop client. The new playlists are visible (and re...

jusa

Regular

708 Views

2 replies

1 likes

Windows
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No audio on my PC

I've been listening to Spotify for about a month on my PC. I haven't come across any problems until today. I can start a song, and it'll show that it is playing, but no audio will come through my speakers. I've tried checking to see if it's muted in ...

Newbie

I've been listening to Spotify for about a month on my PC. I haven't come across any problems until today. I can start a song, and it'll show that it is playing, but no audio will come through my spe...

461 Views

0 replies

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Superuser Contribution Local Files Doesn't Load From New Locations I Set

Every since I started trying Spotify I've had many problems. First, when I go to preferences and I add a storage location to add music from, Spotify never loads the music to the Local Files section. Every single time I try to add music, I first have ...

Newbie

Every since I started trying Spotify I've had many problems. First, when I go to preferences and I add a storage location to add music from, Spotify never loads the music to the Local Files section. ...

Lee

Spotify

1384 Views

1 replies

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Impossible reinstalling spotify

i have some problems with Spotify. Yesterday I tried many times to log in into spotify but it didn't allowed me to do it. I've uninstalled it in order to solve that problem by downloading it again, but nothing happened, i tried to go to spotify web s...

Casual Listener

i have some problems with Spotify. Yesterday I tried many times to log in into spotify but it didn't allowed me to do it. I've uninstalled it in order to solve that problem by downloading it again, b...

ThomasJavier

Casual Listener

494 Views

2 replies

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Error: "This song is not available", but song plays on Echo

[Devices in use: Windows 10, Amazon Echo]I receive the error mentioned in title when attempting to play any tracks from the Chemical Brothers album "Further". I can play songs downloaded locally on my computerI can play chemical brothers songs from o...

Newbie

[Devices in use: Windows 10, Amazon Echo] I receive the error mentioned in title when attempting to play any tracks from the Chemical Brothers album "Further".   I can play songs downloaded l...

345 Views

0 replies

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Windows
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songs library won't delete tracks

I have attempted to delete my entire songs library to start fresh. All of the songs deleted except two. I've tried to delete them but they won't delete.

Newbie

I have attempted to delete my entire songs library to start fresh. All of the songs deleted except two. I've tried to delete them but they won't delete.

317 Views

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Re: Inbox and messages

@tlh119 30 seconds of music? That's strange. I've had no problems at all. Troubleshoot?

Roadie

@tlh119 30 seconds of music? That's strange. I've had no problems at all. Troubleshoot?

125 Views

0 replies

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Downloading playlist to desktop

When you've download a playlist to a computer is the song streamed if you're still connected to the Internet? I would like to download the songs and play them from my computer to save bandwidth.

Newbie

When you've download a playlist to a computer is the song streamed if you're still connected to the Internet? I would like to download the songs and play them from my computer to save bandwidth.

NormF

Casual Listener

718 Views

2 replies

0 likes

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Trying to get spotify music on my ipod

I have an ipod nano and I wanted to get the music from spotify ( I have a premium ) on my ipod so I can listen to it. My phones does not support spotify, it is garbage. When I dowloaded all the spotify music I went to file location but all it showed ...

Newbie

I have an ipod nano and I wanted to get the music from spotify ( I have a premium ) on my ipod so I can listen to it. My phones does not support spotify, it is garbage. When I dowloaded all the spoti...

Maxim

Spotify Star

358 Views

1 replies

0 likes

Windows
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Login error in Spotify

I have that problem:When i want to login i can't,my error message is: 'Your country does not match the one set in your profil...'Yesterdey already worked but today not.I tryed to play music from Web Player and its worked,but i can't login to my PC an...

Newbie

I have that problem: When i want to login i can't,my error message is: 'Your country does not match the one set in your profil...' Yesterdey already worked but today not. I tryed to play music fro...

441 Views

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"Find Friends" Button is not working.

So, i was able to add one friend when i first installed spotify (desktop), but after some time the list doesn't load anymore.I've already tried to reinstall spotify but it haven't worked.

Newbie

So, i was able to add one friend when i first installed spotify (desktop), but after some time the list doesn't load anymore. I've already tried to reinstall spotify but it haven't worked.

482 Views

0 replies

3 likes

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Unable to remove song from "songs"

I removed all of my songs from "songs" playlist. I am unable to remove two songs from playlist. Once of them is greyed out and pushing the little "check" button (which becomes "x" button when mouse is on it) does nothing.The other song is not greyed ...

Casual Listener

I removed all of my songs from "songs" playlist. I am unable to remove two songs from playlist. Once of them is greyed out and pushing the little "check" button (which becomes "x" button when mouse i...

328 Views

0 replies

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How does radio feature work ?

Hey guys ! So, I kind of don't understand how does exactly the radio feature works when you create it from playlist or artist. Does it automatically update when you, or my favourite artist add new songs ? and are the first songs in the radio always t...

Music Fan

Hey guys ! So, I kind of don't understand how does exactly the radio feature works when you create it from playlist or artist.    Does it automatically update when you, or my favourite ar...

TheMiziko

Music Fan

1511 Views

2 replies

0 likes

Windows
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Keeps going back to one artist

Seems like not matter what an Eeek A Mouse song comes on. (I have several of his albums, but many other albums too) Particulalry when I'm playing another's album. Should I expect this, or should I expect it to play all the songs on the album I'm play...

Newbie

Seems like not matter what an Eeek A Mouse song comes on. (I have several of his albums, but many other albums too) Particulalry when I'm playing another's album. Should I expect this, or should I ex...

407 Views

0 replies

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AutoPlay not working

Hello,the AutoPlay feature does not work anymore on my computer. It didn't work on last version of Spotify, today I downloaded the new version, but it is still not fixed. And yes, I checked the options, it is turned on. On my android phone it works j...

Casual Listener

Hello, the AutoPlay feature does not work anymore on my computer. It didn't work on last version of Spotify, today I downloaded the new version, but it is still not fixed. And yes, I checked the opt...

victord66

Casual Listener

1514 Views

2 replies

1 likes

Windows
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Onkyo receiver not showing in connect device list

Hi, I have problems with the the windows desktop app. When I first start my pc and than my receiver, the receiver is not showed in the device list. I have to reboot pc. When I first start receiver first, it is in the device list, every think is worki...

Music Fan

Hi, I have problems with the the windows desktop app. When I first start my pc and than my receiver, the receiver is not showed in the device list. I have to reboot pc. When I first start receiver fi...

425 Views

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Windows
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Download the details of a playlist

How do you download the songs, artists, dates, etc. of an entire playlist as a csv file? Not the music itself, just the meta data.

Newbie

How do you download the songs, artists, dates, etc. of an entire playlist as a csv file? Not the music itself, just the meta data.

Moniikka19

Visitor

782 Views

1 replies

0 likes

Windows
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Re: Inbox and messages

I tried the Deezer website and it was even worse for me. It will only allow me to play 30 second clips even though it shows that I have a subscription. I am guessing that since my subscription is through Cricket I can only have Premium on my phone. I...

Music Fan

I tried the Deezer website and it was even worse for me.  It will only allow me to play 30 second clips even though it shows that I have a subscription.  I am guessing that since my subscri...

167 Views

0 replies

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A few years ago, you could search ONLY in your albums, then ctrl+f stop working but still showed in Edit menu. Now is not even there. Btw, very clever to save money using a community instead a professional SAT...

Newbie

A few years ago, you could search ONLY in your albums, then ctrl+f stop working but still showed in Edit menu. Now is not even there.      Btw, very clever to save money using a com...

243 Views

0 replies

0 likes

Windows
  • 243 Views
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