Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83744 Views

40 replies

68 likes

  • 83744 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

794193 Views

503 replies

64 likes

  • 794193 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23557 Views

25 replies

7 likes

  • 23557 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3049 Views

0 replies

4 likes

  • 3049 Views
  • 0 replies
  • 4 likes

Sign in Problems

I have problems logging into Spotify from my iMac. It works fine (offline) on the phone though, so there's nothing wrong with my WiFi connection. When I try to log in it comes up a "firewall error 117" - however, I do not have the firewall active (tu...

Regular

I have problems logging into Spotify from my iMac. It works fine (offline) on the phone though, so there's nothing wrong with my WiFi connection. When I try to log in it comes up a "firewall error 11...

429 Views

0 replies

0 likes

Windows
  • 429 Views
  • 0 replies
  • 0 likes

Shuffle Glitch

Hi! I have noticed two very strange glitches to do with shuffle on both the Windows and iOS version of spotify: Re-shuffling a list by pressing the shuffle button twice will retain the next song and not consider it when shuffling.Shuffling will shuff...

Casual Listener

Hi!   I have noticed two very strange glitches to do with shuffle on both the Windows and iOS version of spotify:   Re-shuffling a list by pressing the shuffle button twice will retain...

678 Views

0 replies

3 likes

Windows
  • 678 Views
  • 0 replies
  • 3 likes

A Firewall May be blocking Spotify... Error Code 15

Hi Everyone! I'm not able to login Spotify in my laptop as it says that a firewall may be blocking it, showing the error code 15. I have tried disabling Windows Defender on my Windows 10 laptop, but it still won't work. Logging in my other devices do...

Newbie

Hi Everyone!   I'm not able to login Spotify in my laptop as it says that a firewall may be blocking it, showing the error code 15. I have tried disabling Windows Defender on my Windows 10 lap...

2561 Views

0 replies

2 likes

Windows
  • 2561 Views
  • 0 replies
  • 2 likes

Solved!! Memory leak after Windows 10 Creators Update?

Brief description of the issue: After updating today from the Windows 10 Anniversary Update to the Creators Update, Spotify seems to be leaking memory when I start Spotify, to the point that it causes my computer to run completely out of memory withi...

Regular

Brief description of the issue:  After updating today from the Windows 10 Anniversary Update to the Creators Update, Spotify seems to be leaking memory when I start Spotify, to the point that it...

loopguru

Casual Listener

29610 Views

52 replies

8 likes

Windows
  • 29610 Views
  • 52 replies
  • 8 likes

The Perfect Multi-room integrater

I work for a retailer that carries Sonos, SoundTouch, Heos, Etc. The list of companies and products continues to grow. Spotify is awesome and gives you access to devices connected to the same Wi-Fi network. How cool would it be if there was a plus si...

Newbie

I work for a retailer that carries Sonos, SoundTouch, Heos, Etc.  The list of companies and products continues to grow.  Spotify is awesome and gives you access to devices connected to the ...

540 Views

0 replies

1 likes

  • 540 Views
  • 0 replies
  • 1 likes

Desktop app (windows) takes forever to download playlists

Recently since the last update, the playlists are taking a long time to download, some of them with only a few musics take the entire day to download. I tested my internet and my connection is running normally at high speed. I thinked that reinstall ...

Casual Listener

Recently since the last update, the playlists are taking a long time to download, some of them with only a few musics take the entire day to download. I tested my internet and my connection is runnin...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Premium - Downloaded Songs Not Playing and Grayed Out

So I've been having this problem since I've started to use my boyfriend's computer. Before, I've never had an issue. My boyfriend has quite a bit of music on his computer itself, but I still use Spotify because he doesn't have nearly enough music tha...

Newbie

So I've been having this problem since I've started to use my boyfriend's computer. Before, I've never had an issue.    My boyfriend has quite a bit of music on his computer itself, but I...

634 Views

0 replies

0 likes

  • 634 Views
  • 0 replies
  • 0 likes

Solved!! Can't play certain music by certain artists, can't play current song error

I have a problem with the desktop app from spotify, it doesn't play a few artist when I click to play the songs. I have the issue with the albums of Daft Punk and Kendrick Lamar and it is really annoying. I can play other artist's music but not those...

Casual Listener

I have a problem with the desktop app from spotify, it doesn't play a few artist when I click to play the songs. I have the issue with the albums of Daft Punk and Kendrick Lamar and it is really anno...

gfernandez2123

Casual Listener

5606 Views

12 replies

1 likes

Windows
  • 5606 Views
  • 12 replies
  • 1 likes

"Can't play the current track" error when disconnecting headphones

Spotify Premium 1.0.41.375.g040056caWindows 10 x64 with all available updatesThe newest version of all drivers are installed 1. Start Spotify.2. Play music on the speakers.3. Connecting headphones.4. Sound moving to headphones.5. Disconnecting headph...

Music Fan

Spotify Premium 1.0.41.375.g040056ca Windows 10 x64 with all available updates The newest version of all drivers are installed   1. Start Spotify. 2. Play music on the speakers. 3. Co...

Tatranskymedved

Casual Listener

847 Views

4 replies

0 likes

Windows
  • 847 Views
  • 4 replies
  • 0 likes

Solved!! Drag to playlist - now playing song

Hello after new update I am not able to drag & drop playing song, I can drag other songs tho.

Regular

Hello after new update I am not able to drag & drop playing song, I can drag other songs tho. 

AlesRFK

Regular

780 Views

3 replies

0 likes

Windows
  • 780 Views
  • 3 replies
  • 0 likes

Album songs order incorrect in win app

Hello,The songs order for 21 Savage's album Issa Album appear to be incorrect in the app (see screenshot below). I wouldn't have noticed it if it weren't for checking the lyrics on genius.com. So I searched for a 3rd source, found several links that ...

Newbie

Hello, The songs order for 21 Savage's album Issa Album appear to be incorrect in the app (see screenshot below). I wouldn't have noticed it if it weren't for checking the lyrics on genius.com. &...

787 Views

0 replies

0 likes

Windows
  • 787 Views
  • 0 replies
  • 0 likes

Unable to Remove PlayList

I have a playlist that I cannot seem to remove. I've tried several computers (windows, mac and linux), web browser, and mobile device. Has anyone experienced this issue? If so how did you get rid of it?

Newbie

I have a playlist that I cannot seem to remove. I've tried several computers (windows, mac and linux), web browser, and mobile device. Has anyone experienced this issue? If so how did you get rid of ...

jarredmorley

Roadie

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Force Link to open PC App

I have a database I use to track songs we perform. I put links directly to the songs in the database in case I need a reminder of how they go. I recently signed up for Spotify Premium so I want to replace the Youtube link with something that opens th...

Regular

I have a database I use to track songs we perform.  I put links directly to the songs in the database in case I need a reminder of how they go.  I recently signed up for Spotify Premium so ...

661 Views

0 replies

0 likes

  • 661 Views
  • 0 replies
  • 0 likes

Ads banner to the Browse section take 20% of my CPU power

Hello,I noticed that the new banner ads in the browse section take 20% of my CPU ressources:Spotify usually take less than 1% of my CPU capacity when playing a song, but I noticed that with this ads (the one with the background which change of color ...

Newbie

Hello, I noticed that the new banner ads in the browse section take 20% of my CPU ressources: Spotify usually take less than 1% of my CPU capacity when playing a song, but I noticed that with this ...

429 Views

0 replies

1 likes

Windows
  • 429 Views
  • 0 replies
  • 1 likes

Song Not Available Windows App/ Android

When attempting to play a few different songs by different artists I am getting the message "This song is not available. If you have the file on your computer you can import it." It won't play at all through my android app.However if I go to Spotify ...

Visitor

When attempting to play a few different songs by different artists I am getting the message "This song is not available. If you have the file on your computer you can import it." It won't play at all...

JiMy360

Music Fan

836 Views

4 replies

2 likes

Windows
  • 836 Views
  • 4 replies
  • 2 likes

some artists are not playing on my devices

hello,i have been listening wiz khalifa for a long time, but for a few days i cant listen him. when i click to any song he has, i get an error says that '' this song is not available''. i asked my homemate to try to listen wiz khalifa and he did not ...

Newbie

hello, i have been listening wiz khalifa for a long time, but for a few days i cant listen him. when i click to any song he has, i get an error says that '' this song is not available''. i asked my&...

476 Views

0 replies

1 likes

Windows
  • 476 Views
  • 0 replies
  • 1 likes

Can't hear a specific artist

Hey, I can't hear most songs from Eminem, Spotify says that "This song is not available, If you have the file on your computer you can import it." it is only on my pc I can't hear him, I have tried to uninstall the program, I can hear the same playli...

Newbie

Hey, I can't hear most songs from Eminem, Spotify says that "This song is not available, If you have the file on your computer you can import it." it is only on my pc I can't hear him, I have tr...

530 Views

0 replies

0 likes

Windows
  • 530 Views
  • 0 replies
  • 0 likes

Desktop Player Chromebook

My desktop player looks different from other ones I've seen. Other people have told me that they can see activity from other users they're following, such as the last song they listened to. I want to do this but I can't figure out how, or maybe that ...

Newbie

My desktop player looks different from other ones I've seen. Other people have told me that they can see activity from other users they're following, such as the last song they listened to. I want to...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

Stop Sync of now listening song?!

Hi,Situation:I have a smartphone on which I'm listening to spotify when I'm on the road. At home, I'm listening with my Windows desktop app. At work also with a windows desktop app. Same premium account everywhere... Problem:While working, I listen t...

Visitor

Hi, Situation: I have a smartphone on which I'm listening to spotify when I'm on the road. At home, I'm listening with my Windows desktop app. At work also with a windows desktop app. Same premium ...

IguanaSetup

Community Legend

1033 Views

2 replies

0 likes

  • 1033 Views
  • 2 replies
  • 0 likes

Bad Suns album Language & Perspective not working ONLY in desktop client

The album Language & Perspective by Bad Suns located at spotify:album:54bO9jrn1NExmpg6Afsc2A does not work for me on the native Windows client. I'm told "This song is not available. If you have the file on your computer you can import it." whenever I...

Newbie

The album Language & Perspective by Bad Suns located at spotify:album:54bO9jrn1NExmpg6Afsc2A does not work for me on the native Windows client. I'm told "This song is not available. If you h...

495 Views

0 replies

0 likes

Windows
  • 495 Views
  • 0 replies
  • 0 likes