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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81462 Views

40 replies

68 likes

  • 81462 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778522 Views

503 replies

64 likes

  • 778522 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18641 Views

19 replies

5 likes

  • 18641 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2822 Views

0 replies

4 likes

  • 2822 Views
  • 0 replies
  • 4 likes

Desktop app (windows) takes forever to download playlists

Recently since the last update, the playlists are taking a long time to download, some of them with only a few musics take the entire day to download. I tested my internet and my connection is running normally at high speed. I thinked that reinstall ...

Casual Listener

Recently since the last update, the playlists are taking a long time to download, some of them with only a few musics take the entire day to download. I tested my internet and my connection is runnin...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Premium - Downloaded Songs Not Playing and Grayed Out

So I've been having this problem since I've started to use my boyfriend's computer. Before, I've never had an issue. My boyfriend has quite a bit of music on his computer itself, but I still use Spotify because he doesn't have nearly enough music tha...

Newbie

So I've been having this problem since I've started to use my boyfriend's computer. Before, I've never had an issue.    My boyfriend has quite a bit of music on his computer itself, but I...

628 Views

0 replies

0 likes

  • 628 Views
  • 0 replies
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Solved!! Can't play certain music by certain artists, can't play current song error

I have a problem with the desktop app from spotify, it doesn't play a few artist when I click to play the songs. I have the issue with the albums of Daft Punk and Kendrick Lamar and it is really annoying. I can play other artist's music but not those...

Casual Listener

I have a problem with the desktop app from spotify, it doesn't play a few artist when I click to play the songs. I have the issue with the albums of Daft Punk and Kendrick Lamar and it is really anno...

gfernandez2123

Casual Listener

5589 Views

12 replies

1 likes

Windows
  • 5589 Views
  • 12 replies
  • 1 likes

"Can't play the current track" error when disconnecting headphones

Spotify Premium 1.0.41.375.g040056caWindows 10 x64 with all available updatesThe newest version of all drivers are installed 1. Start Spotify.2. Play music on the speakers.3. Connecting headphones.4. Sound moving to headphones.5. Disconnecting headph...

Music Fan

Spotify Premium 1.0.41.375.g040056ca Windows 10 x64 with all available updates The newest version of all drivers are installed   1. Start Spotify. 2. Play music on the speakers. 3. Co...

Tatranskymedved

Casual Listener

841 Views

4 replies

0 likes

Windows
  • 841 Views
  • 4 replies
  • 0 likes

Solved!! Drag to playlist - now playing song

Hello after new update I am not able to drag & drop playing song, I can drag other songs tho.

Regular

Hello after new update I am not able to drag & drop playing song, I can drag other songs tho. 

AlesRFK

Regular

773 Views

3 replies

0 likes

Windows
  • 773 Views
  • 3 replies
  • 0 likes

Album songs order incorrect in win app

Hello,The songs order for 21 Savage's album Issa Album appear to be incorrect in the app (see screenshot below). I wouldn't have noticed it if it weren't for checking the lyrics on genius.com. So I searched for a 3rd source, found several links that ...

Newbie

Hello, The songs order for 21 Savage's album Issa Album appear to be incorrect in the app (see screenshot below). I wouldn't have noticed it if it weren't for checking the lyrics on genius.com. &...

784 Views

0 replies

0 likes

Windows
  • 784 Views
  • 0 replies
  • 0 likes

Unable to Remove PlayList

I have a playlist that I cannot seem to remove. I've tried several computers (windows, mac and linux), web browser, and mobile device. Has anyone experienced this issue? If so how did you get rid of it?

Newbie

I have a playlist that I cannot seem to remove. I've tried several computers (windows, mac and linux), web browser, and mobile device. Has anyone experienced this issue? If so how did you get rid of ...

jarredmorley

Roadie

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Force Link to open PC App

I have a database I use to track songs we perform. I put links directly to the songs in the database in case I need a reminder of how they go. I recently signed up for Spotify Premium so I want to replace the Youtube link with something that opens th...

Regular

I have a database I use to track songs we perform.  I put links directly to the songs in the database in case I need a reminder of how they go.  I recently signed up for Spotify Premium so ...

658 Views

0 replies

0 likes

  • 658 Views
  • 0 replies
  • 0 likes

Ads banner to the Browse section take 20% of my CPU power

Hello,I noticed that the new banner ads in the browse section take 20% of my CPU ressources:Spotify usually take less than 1% of my CPU capacity when playing a song, but I noticed that with this ads (the one with the background which change of color ...

Newbie

Hello, I noticed that the new banner ads in the browse section take 20% of my CPU ressources: Spotify usually take less than 1% of my CPU capacity when playing a song, but I noticed that with this ...

426 Views

0 replies

1 likes

Windows
  • 426 Views
  • 0 replies
  • 1 likes

Song Not Available Windows App/ Android

When attempting to play a few different songs by different artists I am getting the message "This song is not available. If you have the file on your computer you can import it." It won't play at all through my android app.However if I go to Spotify ...

Visitor

When attempting to play a few different songs by different artists I am getting the message "This song is not available. If you have the file on your computer you can import it." It won't play at all...

JiMy360

Music Fan

821 Views

4 replies

2 likes

Windows
  • 821 Views
  • 4 replies
  • 2 likes

some artists are not playing on my devices

hello,i have been listening wiz khalifa for a long time, but for a few days i cant listen him. when i click to any song he has, i get an error says that '' this song is not available''. i asked my homemate to try to listen wiz khalifa and he did not ...

Newbie

hello, i have been listening wiz khalifa for a long time, but for a few days i cant listen him. when i click to any song he has, i get an error says that '' this song is not available''. i asked my&...

474 Views

0 replies

1 likes

Windows
  • 474 Views
  • 0 replies
  • 1 likes

Can't hear a specific artist

Hey, I can't hear most songs from Eminem, Spotify says that "This song is not available, If you have the file on your computer you can import it." it is only on my pc I can't hear him, I have tried to uninstall the program, I can hear the same playli...

Newbie

Hey, I can't hear most songs from Eminem, Spotify says that "This song is not available, If you have the file on your computer you can import it." it is only on my pc I can't hear him, I have tr...

527 Views

0 replies

0 likes

Windows
  • 527 Views
  • 0 replies
  • 0 likes

Desktop Player Chromebook

My desktop player looks different from other ones I've seen. Other people have told me that they can see activity from other users they're following, such as the last song they listened to. I want to do this but I can't figure out how, or maybe that ...

Newbie

My desktop player looks different from other ones I've seen. Other people have told me that they can see activity from other users they're following, such as the last song they listened to. I want to...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Stop Sync of now listening song?!

Hi,Situation:I have a smartphone on which I'm listening to spotify when I'm on the road. At home, I'm listening with my Windows desktop app. At work also with a windows desktop app. Same premium account everywhere... Problem:While working, I listen t...

Visitor

Hi, Situation: I have a smartphone on which I'm listening to spotify when I'm on the road. At home, I'm listening with my Windows desktop app. At work also with a windows desktop app. Same premium ...

IguanaSetup

Community Legend

1024 Views

2 replies

0 likes

  • 1024 Views
  • 2 replies
  • 0 likes

Bad Suns album Language & Perspective not working ONLY in desktop client

The album Language & Perspective by Bad Suns located at spotify:album:54bO9jrn1NExmpg6Afsc2A does not work for me on the native Windows client. I'm told "This song is not available. If you have the file on your computer you can import it." whenever I...

Newbie

The album Language & Perspective by Bad Suns located at spotify:album:54bO9jrn1NExmpg6Afsc2A does not work for me on the native Windows client. I'm told "This song is not available. If you h...

490 Views

0 replies

0 likes

Windows
  • 490 Views
  • 0 replies
  • 0 likes

Solved!! Help! - Some songs won't play.

Hi, I'm getting really frustrated here. For over a week now some songs won't start playing when I click them or when it gets to their turn to be played. Examples: Heinrich Dressel - The black radiant sky Lost years - Breeze Everything's looks as it s...

Newbie

Hi, I'm getting really frustrated here. For over a week now some songs won't start playing when I click them or when it gets to their turn to be played.   Examples: Heinrich Dressel - Th...

Cormpus

Newbie

144322 Views

67 replies

18 likes

Windows
  • 144322 Views
  • 67 replies
  • 18 likes

Can´t listen to some albuns

Hi guys! I'm having some problems. I cannot listen to some albuns. When I chosse a song it appears a message saying 'This song is not available. It you have the file on your computer you can import it'. This message appears while trying to play albun...

Newbie

Hi guys!   I'm having some problems. I cannot listen to some albuns. When I chosse a song it appears a message saying 'This song is not available. It you have the file on your computer you can...

brunotaurinho

Regular

650 Views

1 replies

1 likes

  • 650 Views
  • 1 replies
  • 1 likes

Changing playlist photo doesnt work?

Hi guys, Im currently trying to change or add a picture to a playlist I have on my online account but it wont let me do it? I did this previously like 2 months ago but now its not giving me the option when I right click All I get is "Start Radio" "Co...

Newbie

Hi guys, Im currently trying to change or add a picture to a playlist I have on my online account but it wont let me do it?   I did this previously like 2 months ago but now its not giving me ...

IguanaSetup

Community Legend

864 Views

1 replies

0 likes

  • 864 Views
  • 1 replies
  • 0 likes

Deleting (un-following) Playlist not possible

There is a playlist I used to follow but It cant`be loaded on my android phone. Same thing on Dekstop Version (Windows): The Name of the playlist appears but I can not open or stop following the playlist. (I can right-click but nothing happens) When ...

Regular

There is a playlist I used to follow but It cant`be loaded on my android phone. Same thing on Dekstop Version (Windows): The Name of the playlist appears but I can not open or stop following the play...

Sebasty

Community Legend

871 Views

7 replies

0 likes

Windows
  • 871 Views
  • 7 replies
  • 0 likes

Solved!! Bug when adding songs to a playlist in a folder

The Issue: I can explain it better in a gif like this. Description: It looks like the scrollbar does not maintain the hover event which expands the panel, so the other panel goes away when you mouse over the scrollbar. This happens when you want to a...

Casual Listener

The Issue: I can explain it better in a gif like this.    Description:  It looks like the scrollbar does not maintain the hover event which expands the panel, so the other ...

marcodaz

Casual Listener

1133 Views

2 replies

0 likes

Windows
  • 1133 Views
  • 2 replies
  • 0 likes