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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2065 Views

0 replies

2 likes

  • 2065 Views
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  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150540 Views

83 replies

27 likes

  • 150540 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138471 Views

294 replies

22 likes

  • 138471 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11280 Views

1 replies

6 likes

  • 11280 Views
  • 1 replies
  • 6 likes

Superuser Contribution [Desktop][iPhone] Syncronization between queues works badly

I am experiencing a problem with using the iPhone app and Desktop app.When I go to work I listen on my iPhone. Then when I get to work I switch to using the Desktop version instead. Then the queue is synconized so I can keep listening on the same que...

Music Fan

I am experiencing a problem with using the iPhone app and Desktop app. When I go to work I listen on my iPhone. Then when I get to work I switch to using the Desktop version instead.  Then the...

Lyubka

Moderator

592 Views

2 replies

1 likes

Windows
  • 592 Views
  • 2 replies
  • 1 likes

Bug with Plantronics Backbeat Pro 2 and Windows Desktop App

This is going to be a long post but the bug is quite complicated but also quite annoying. I bought the new Plantronics Backbeat Pro 2 which can connect to two devices at once and it will switch between the inputs depending on which source is playing ...

Regular

This is going to be a long post but the bug is quite complicated but also quite annoying.   I bought the new Plantronics Backbeat Pro 2 which can connect to two devices at once and it will swi...

Kai75

Newbie

20904 Views

16 replies

2 likes

Windows
  • 20904 Views
  • 16 replies
  • 2 likes

Solved!! CAN'T PLAY ANY SONGS

Never had issues with Spotify.Today all of a sudden, it just stopped working. No song will play. Nothing. It just skipps to the next and the next and the next. I tried to uninstall on all devicesDeleted my cacheTruned computer on and off Nothing. But...

Regular

Never had issues with Spotify. Today all of a sudden, it just stopped working. No song will play. Nothing. It just skipps to the next and the next and the next.   I tried to uninstall on all ...

Catee

Community Legend

1531 Views

9 replies

0 likes

Windows
  • 1531 Views
  • 9 replies
  • 0 likes

Spotify doesn't find a real internet connection. (Error code: 4 and 2)

Hello everyone! I am sad that I have to contact support here but a premium user like myself has no other option. So basically the issue persists for like 5 days (or something) and there is no solution yet. My ISP can't make the connection with the Sp...

Casual Listener

Hello everyone!   I am sad that I have to contact support here but a premium user like myself has no other option. So basically the issue persists for like 5 days (or something) and there is n...

ordean

Casual Listener

1273 Views

7 replies

0 likes

Windows
  • 1273 Views
  • 7 replies
  • 0 likes

[BUG] [Updated] Playing a spotify song then a local song does not change the album art usually.

Since the last update I have been having issues with local songs and their album art showing the last song's album art. This happens only with switching from online songs to local songs and was not like this before this last update. 1.0.43.123.g80176...

Gig Goer

Since the last update I have been having issues with local songs and their album art showing the last song's album art. This happens only with switching from online songs to local songs and was not l...

chiefjoboo

Gig Goer

547 Views

2 replies

0 likes

Windows
  • 547 Views
  • 2 replies
  • 0 likes

Inconsistent ability to search local files

I only seem to be able to search local files two or three times within an one instance of Spotify. On the third or fourth attempt to search, there's just nothing there, no matter how long I leave it. The only way to make it work again is to close Spo...

Regular

I only seem to be able to search local files two or three times within an one instance of Spotify. On the third or fourth attempt to search, there's just nothing there, no matter how long I leave it....

OviiiOne

Community Legend

367 Views

1 replies

0 likes

Windows
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Uppgradering från premium till Family

Jag har uppgraderat från Premium till Family via Telia och den är betald men när jag loggar in på datorn så står det att den senaste betalningen inte fungerade och att jag skall uppdatera mitt konto. Dock ser det ut att fortfande fungera på våra mobi...

Newbie

Jag har uppgraderat från Premium till Family via Telia och den är betald men när jag loggar in på datorn så står det att den senaste betalningen inte fungerade och att jag skall uppdatera mitt k...

RodrigoPalma

Roadie

465 Views

1 replies

0 likes

Windows
  • 465 Views
  • 1 replies
  • 0 likes

Problem with offline

Hi, i had downloaded my playlists, and now, there arent, but there are in my HDD, i don't understand. The same happened in my phone, and I had to download again. Pease, answer. Thanks.PD: Sorry for my english, I am argentinian.Hola, hace un tiempo de...

Casual Listener

Hi, i had downloaded my playlists, and now, there arent, but there are in my HDD, i don't understand. The same happened in my phone, and I had to download again. Pease, answer. Thanks. PD: Sorry for...

Catee

Community Legend

423 Views

3 replies

0 likes

Windows
  • 423 Views
  • 3 replies
  • 0 likes

Just bought the 3 months of premium for $0.99 deal, not getting Premium

I bought premium earlier, $0.99 for 3 months. I did not get it, so I cleared the application off my computer, reinstalled, and logges back in, and it still says free. I tried to buy it again, as I thought it was just a glitch, but it didn't come the ...

Regular

I bought premium earlier, $0.99 for 3 months. I did not get it, so I cleared the application off my computer, reinstalled, and logges back in, and it still says free. I tried to buy it again, as I th...

crematedman

Community Legend

367 Views

1 replies

0 likes

Windows
  • 367 Views
  • 1 replies
  • 0 likes

Spotify is removing offline playlist windows 10

Hey guys.. I'm having a lot of issues with spotify premium on my windows 10 pc. A have noticed that even if a playlist is fully downloaded, it will be noted as "not downloaded" a few days later. Its random which playlist that is getting removed, but ...

Regular

Hey guys..   I'm having a lot of issues with spotify premium on my windows 10 pc.   A have noticed that even if a playlist is fully downloaded, it will be noted as "not downloaded" a fe...

emregezgin

Regular

1924 Views

7 replies

1 likes

Windows
  • 1924 Views
  • 7 replies
  • 1 likes

**bleep**ed up playback

Okay, I'm sick and tired of this now, since a few weeks the playback in the Spotify desktop app is totally out of control. The app plays Songs 1 and 2, then 1 and 2 again, skips song 3 and then plays song no. 4 and then starts again. Please fix this!...

Roadie

Okay, I'm sick and tired of this now, since a few weeks the playback in the Spotify desktop app is totally out of control. The app plays Songs 1 and 2, then 1 and 2 again, skips song 3 and then plays...

crematedman

Community Legend

386 Views

1 replies

0 likes

Windows
  • 386 Views
  • 1 replies
  • 0 likes

Solved!! Update to 1.0.43

A window says that a new version of Spotify (1.0.43.123) is available when I click on "About Spotify" in the "Help" tab. If I click on the link to download the new version, the window says I can restart Spotify after having downloaded it. When I rest...

Casual Listener

A window says that a new version of Spotify (1.0.43.123) is available when I click on "About Spotify" in the "Help" tab. If I click on the link to download the new version, the window says I can rest...

pete-

Casual Listener

1031 Views

3 replies

2 likes

Windows
  • 1031 Views
  • 3 replies
  • 2 likes

Follow button not working

Whenever I try to follow a playlist the button changes from follow to unfollow but it goes back to follow after I click it. I attached a short gif showing my problem. How can I fix this?

Regular

Whenever I try to follow a playlist the button changes from follow to unfollow but it goes back to follow after I click it. I attached a short gif showing my problem. How can I fix this?

sammythebeast18

Regular

2009 Views

10 replies

0 likes

Windows
  • 2009 Views
  • 10 replies
  • 0 likes

Not receiving mail notifications from spotify

I have the option on, and i see that artists are releasing music but since 9th of november i'm not receiving any mails

Music Fan

I have the option on, and i see that artists are releasing music but since 9th of november i'm not receiving any mails

cloudsmaker

Roadie

1518 Views

13 replies

4 likes

Windows
  • 1518 Views
  • 13 replies
  • 4 likes

Ad playing over and over again

Hello, I'm having a problem with an ad playing over and over again. It will stop playing but I can only play the ad. I am unable to play any songs while this is happening. I can fix it by logging out and back in but it's pretty annoying. Why is this ...

Casual Listener

Hello, I'm having a problem with an ad playing over and over again. It will stop playing but I can only play the ad. I am unable to play any songs while this is happening. I can fix it by logging out...

McLachlan

Roadie

484 Views

1 replies

2 likes

Windows
  • 484 Views
  • 1 replies
  • 2 likes

Playlist will freeze and not show song being played, or wont let me pasue, skip track etc

Spotify has been doing this for a few months now. I will listen to a playlist I found on the 'Browse' section, and after quite a few songs, it wont let me skip, puase, right click the song to add to track, or even show the current song being played. ...

Regular

Spotify has been doing this for a few months now. I will listen to a playlist I found on the 'Browse' section, and after quite a few songs, it wont let me skip, puase, right click the song to add to ...

435 Views

0 replies

0 likes

Windows
  • 435 Views
  • 0 replies
  • 0 likes

Solved!! [Bug] - I can't rearrange songs at all in my latest custom playlist - Spotify Desktop (Windows)

Running Windows 10 64bit (latest), and Spotify Desktop version 1.0.42.151.g19de0aa6 Playlist is public, not downloaded and is completely my own (not a pre-made one). I can move songs around in my other custom playlists but not this one for some reaso...

Regular

Running Windows 10 64bit (latest), and Spotify Desktop version 1.0.42.151.g19de0aa6   Playlist is public, not downloaded and is completely my own (not a pre-made one). I can move songs around ...

rocknroll237

Regular

1383 Views

3 replies

1 likes

Windows
  • 1383 Views
  • 3 replies
  • 1 likes

Spotify wont cover the whole screen after update

So Spotify updated recently and there is a bug that really bothers me, I hope its a bug because if its done on purpose its catastrophic. Seen on the picture, it doesnt cover all of my screen, whats the problem? Can someone help?

Regular

So Spotify updated recently and there is a bug that really bothers me, I hope its a bug because if its done on purpose its catastrophic. Seen on the picture, it doesnt cover all of my screen, whats t...

440 Views

0 replies

0 likes

Windows
  • 440 Views
  • 0 replies
  • 0 likes

Spotify closes right after it opens

Hi guys, I'm not being able to use Spotify desktop for Windows 10. I open the application and it closes right afterwards. I've searched for this topic and found several solutions that work for the first few minutes but lead me to the same error state...

Newbie

Hi guys,   I'm not being able to use Spotify desktop for Windows 10. I open the application and it closes right afterwards.   I've searched for this topic and found several solutions th...

xdxd33

Casual Listener

747 Views

2 replies

0 likes

Windows
  • 747 Views
  • 2 replies
  • 0 likes

Increase maximum songs allowed in "Your Music"

Working prototype for 75,901 tracks Figure 1 shows the MasterConsole Surely this Working prototype could be implemented in the current Spotify player-- But apparently, Spotify opposes the business model of letting paying customers hear the music that...

Roadie

                             Working prototype for 75,901 t...

1901 Views

0 replies

1 likes

Windows
  • 1901 Views
  • 0 replies
  • 1 likes