Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
49578 Views
77 replies
27 likes

49578 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
rednblu
Roadie
75510 Views
271 replies
21 likes

75510 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5291 Views
1 replies
6 likes

5291 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145431 Views
0 replies
26 likes
Mac
Windows

145431 Views
0 replies
26 likes

Solved!! Spotify restarting istself

The problem is when i start spotify it keeps running for about 15-20 seconds and then shuts down. After it shut itself down i restarts and it's the same thing all over again, 15-20 seconds open and shuts down by itself. This goes on in a endless loop...

hassehest
Casual Listener
The problem is when i start spotify it keeps running for about 15-20 seconds and then shuts down. After it shut itself down i restarts and it's the same thing all over again, 15-20 seconds open and s...
2016-11-16 10:19:26 AM
2016-12-12 4:18:53 PM
Xanxerox
Casual Listener
24361 Views
5 replies
0 likes
Windows

24361 Views
5 replies
0 likes

Crash on startup

After today' update, spotify crashes on startup (specifically right after login). Steps to reproduce1. open spotify Windows 7, 64-bit, premium account, already tried all the re-installation troubleshooting. Works fine on my android phone.

Artikans
Regular
After today' update, spotify crashes on startup (specifically right after login). Steps to reproduce 1. open spotify Windows 7, 64-bit, premium account, already tried all t...
2016-12-09 7:40:23 PM
2016-12-12 4:10:39 PM
sharp-spark
Roadie
1353 Views
11 replies
0 likes
Windows

1353 Views
11 replies
0 likes

Spotify instantly crashes following update

Windows Programs and Features reports that I have v1.0.44.100.ga60c0ce1 installed.I am running Windows 10. Using the UK version of Spotify. My Win7 work devices upgraded fine.Cannot uninstall, I get the error message "The uninstaller failed to start....

sharp-spark
Roadie
Windows Programs and Features reports that I have v1.0.44.100.ga60c0ce1 installed. I am running Windows 10. Using the UK version of Spotify. My Win7 work devices upgraded fine. Cannot uninstall, I ...
2016-12-09 1:04:50 PM
2016-12-12 3:18:32 PM
sharp-spark
Roadie
520 Views
4 replies
0 likes
Windows

520 Views
4 replies
0 likes

Spotify wont start on Windows 8

I updated to latest Spotify, and now it refuse to start after logging in. The window opens for a second and then closes without any messages. I have tried to reinstall it several times and tried to make sure that there are no traces of the previous i...

jonord
Casual Listener
I updated to latest Spotify, and now it refuse to start after logging in. The window opens for a second and then closes without any messages. I have tried to reinstall it several times and tried to m...
2016-12-12 1:33:55 PM
2016-12-12 3:17:16 PM
sharp-spark
Roadie
285 Views
2 replies
0 likes
Windows

285 Views
2 replies
0 likes

Solved!! Crossfade simply cuts to next song instead of fading in and out

As above, noticed that spotify no longer xfades starting these few days. Crossfading now simply cuts the end of the current track and jumps to the start of the next song instead of fading in and out like it usually does. Restart does not help, any ti...

QuantumParadox
Music Fan
As above, noticed that spotify no longer xfades starting these few days. Crossfading now simply cuts the end of the current track and jumps to the start of the next song instead of fading in and...
2016-12-12 1:51:19 PM
2016-12-12 2:41:20 PM
QuantumParadox
Music Fan
409 Views
4 replies
0 likes
Windows

409 Views
4 replies
0 likes

Album Cover not working on my phone

Recently just added a song with a custom cover I added to it on my computer, and it displays fine on my computer, but when I play it on my phone it doesn't work. Anyone have any idea how to fix this problem?

Reshi197
Newbie
Recently just added a song with a custom cover I added to it on my computer, and it displays fine on my computer, but when I play it on my phone it doesn't work. Anyone have any idea how to fix this ...
2016-12-12 8:08:26 AM
199 Views
0 replies
0 likes
Windows

199 Views
0 replies
0 likes

Solved!! Desktop Client Black Screen

Hello my spotify after the latest update has been launching with a black screen in the place of the browse pages and other content which involves pictures. The client still is able to display text and the names of songs if I play them but everything ...

Nobby6442
Casual Listener
Hello my spotify after the latest update has been launching with a black screen in the place of the browse pages and other content which involves pictures. The client still is able to display text an...
2014-08-03 7:34:10 AM
2016-12-12 6:30:49 AM
VAL79
Regular
10386 Views
4 replies
0 likes
Windows

10386 Views
4 replies
0 likes

Embedded Playlist Not Displaying All Tracks

I've got a 341 track playlist that I want to embed on my website. I've managed that, but it looks like the playlist is only displaying 200 tracks and no more. I can't find any resources that explain what the problem is or how to address it. Any thoug...

Kitsune804
Casual Listener
I've got a 341 track playlist that I want to embed on my website. I've managed that, but it looks like the playlist is only displaying 200 tracks and no more. I can't find any resources that explain ...
2016-12-11 12:10:09 AM
213 Views
0 replies
0 likes
Windows

213 Views
0 replies
0 likes

Explicit Tag Disappears When Selecting Multiple Tracks

When using ctrl + click to select multiple playlist tracks in Spotify for Windows, I noticed that the explicit tag becomes incredibly difficult to see for all but the most recently highlighted tracks. It looks like the shades of gray for the track hi...

nckhw
Casual Listener
When using ctrl + click to select multiple playlist tracks in Spotify for Windows, I noticed that the explicit tag becomes incredibly difficult to see for all but the most recently highlighted tracks...
2016-12-11 9:03:34 PM
155 Views
0 replies
0 likes
Windows

155 Views
0 replies
0 likes

Spotify desktop app thinks I'm in another country

Whenever I try to login to my account on the desktop app, it says "Your country does not match the one set in your profile... Error code: 408". I checked both my spotify profile and laptop settings and all are set to Australia which is where I am. Ho...

Emilyb023
Casual Listener
Whenever I try to login to my account on the desktop app, it says "Your country does not match the one set in your profile... Error code: 408". I checked both my spotify profile and laptop settings a...
2016-12-10 11:17:24 AM
2016-12-11 6:55:49 PM
itu_
Community Legend
525 Views
3 replies
0 likes
Windows

525 Views
3 replies
0 likes

Solved!! Local Files either not working or not appearing

Hey guys, so lately I've been having problems with the local files that I was trying to play in Spotify. I have an extra folder for the music I want to import to Spotify and I did put it as a source in Spotify itself. Some songs I put into the folder...

NickWe
Casual Listener
Hey guys, so lately I've been having problems with the local files that I was trying to play in Spotify. I have an extra folder for the music I want to import to Spotify and I did put it as a source ...
2016-12-10 11:16:10 PM
2016-12-11 6:54:59 PM
itu_
Community Legend
1953 Views
3 replies
0 likes
Windows

1953 Views
3 replies
0 likes

Songs Available on Desktop but Not Phone

I wasn't sure where else to post this but I've noticed that some songs are available on my desktop but not on my phone even when I've saved them. I am a premium user and they are not local tracks. (Ex. The Fire by Former Vandal is listed as unavailab...

StarMarie2529
Newbie
I wasn't sure where else to post this but I've noticed that some songs are available on my desktop but not on my phone even when I've saved them. I am a premium user and they are not local tracks. (E...
2016-12-11 7:22:46 AM
2016-12-11 3:33:49 PM
Nico
Community Legend
283 Views
1 replies
0 likes
Windows

283 Views
1 replies
0 likes

Solved!! "New version, restart" endless loop

I am using the Windows desktop client.For now 2 days, the desktop client shows a blue bar with the message "Hallo. Wir haben eine neue Version von Spotify für Dich. *Jetzt neu starten* und die neue Version nutzen." roughly translated: "Hi, we have a ...

PhoenixHawk
Newbie
I am using the Windows desktop client. For now 2 days, the desktop client shows a blue bar with the message "Hallo. Wir haben eine neue Version von Spotify für Dich. *Jetzt neu starten* und die neue...
2016-12-11 1:04:58 PM
2016-12-11 1:53:55 PM
MultyCrime
Newbie
1404 Views
1 replies
0 likes
Windows

1404 Views
1 replies
0 likes

Solved!! Play all songs of an artist, not just the popular ones

Hello everyone This is driving me crazy... I'm sure there must be a solution to this. All I want to do is to select an artist (let's say Metallica for example) click on play and listen to all songs, but its only playing the 10 "popular" songs. I know...

user-removed
Visitor
Hello everyone This is driving me crazy... I'm sure there must be a solution to this. All I want to do is to select an artist (let's say Metallica for example) click on play and listen to al...
2016-12-10 3:08:03 PM
2016-12-10 4:50:28 PM
itu_
Community Legend
1194 Views
1 replies
0 likes
Windows

1194 Views
1 replies
0 likes

HAVING PROBLEMS PLAYING SPOTIFY ON MY LAPTP

After a visit from Telenet yesterday and installing an extra "Access point" I thoughtmy problems were solved streaming Spotify from my laptop to the receiver. I have a brand new receiver with spotify connect. I thought that with spotify connect the r...

hazesluk
Casual Listener
After a visit from Telenet yesterday and installing an extra "Access point" I thought my problems were solved streaming Spotify from my laptop to the receiver. I have a brand new receiver with ...
2016-12-08 6:19:36 PM
2016-12-10 4:04:00 PM
hazesluk
Casual Listener
396 Views
3 replies
0 likes
Windows

396 Views
3 replies
0 likes

Solved!! Year In Music

I know that around this time of 2015 Spotify released a personalized "Your Year In Music" which had things such as most played artist, first song played in 2015, and most played song. Is Spotify going to do this again this year? I loved seeing all th...

sararam97
Casual Listener
I know that around this time of 2015 Spotify released a personalized "Your Year In Music" which had things such as most played artist, first song played in 2015, and most played song. Is Spotify goin...
2016-12-10 5:33:37 AM
2016-12-10 5:48:43 AM
MattSuda
Spotify Star
703 Views
2 replies
0 likes
Windows

703 Views
2 replies
0 likes

Downloand button doesn't show on all playlists

Hi All, Is there a reason the download button only shows on some playlists? I am aware of the 3,333 song limit on 3 devices, which I have not reached (I am even assuming the the limit is combined for all 3 devices frather than per device). Also, the ...

onedad
Casual Listener
Hi All, Is there a reason the download button only shows on some playlists? I am aware of the 3,333 song limit on 3 devices, which I have not reached (I am even assuming the the lim...
2016-12-10 1:04:40 AM
229 Views
0 replies
0 likes
Windows

229 Views
0 replies
0 likes

Friend activity without Facebook

It seems that the right sidebar in the Desktop App was updated recently. If I understand it correctly, I will not see friend activity unless I link to FB. Is this intentional? Is there any way around it?Thanks for your support!

DerCookie87
Regular
It seems that the right sidebar in the Desktop App was updated recently. If I understand it correctly, I will not see friend activity unless I link to FB. Is this intentional? Is there any way around...
2016-12-09 6:05:23 PM
2016-12-09 12:14:28 AM
DerCookie87
Regular
5703 Views
4 replies
10 likes
Windows

5703 Views
4 replies
10 likes

Copy paste titles

Hey spotify, do u know we are not all russians, and we do not own a russian keyboard / know hos to type russian ? So why the **bleep** cant u let us copy / past titles ? I found a great russsian playlist song of 500 songs that i wanna add to an youtu...

Wolfond
Casual Listener
Hey spotify, do u know we are not all russians, and we do not own a russian keyboard / know hos to type russian ? So why the **bleep** cant u let us copy / past titles ? I found a g...
2016-12-09 6:19:14 PM
2016-12-09 6:30:29 PM
itu_
Community Legend
1797 Views
1 replies
2 likes
Windows

1797 Views
1 replies
2 likes

Not getting mails or phone notifications when someone follows me or my playlists

Hi, I was pretty bummed when i found it there's no way to see your followers (seems like a very basic feature?) but i turned on my notifications so i'd recieve E-Mails and phone notifcations whenever i got a new follower. As of now, i've recieved ove...

Ato2
Casual Listener
Hi, I was pretty bummed when i found it there's no way to see your followers (seems like a very basic feature?) but i turned on my notifications so i'd recieve E-Mails and phone notifcations...
2016-12-09 4:27:30 PM
270 Views
0 replies
1 likes
Windows

270 Views
0 replies
1 likes

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