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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

665 Views

0 replies

2 likes

  • 665 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

142122 Views

83 replies

27 likes

  • 142122 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

126364 Views

294 replies

22 likes

  • 126364 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10564 Views

1 replies

6 likes

  • 10564 Views
  • 1 replies
  • 6 likes

Latest version of the Spotify desktop app for windows will not open.

My Spotify hasn't been opening for the last few days. So today I tried installing Spotify off a setup file I already had from a year ago. It worked! But I wanted the latest vesion again (last update before the problem was when the daily mixes came ou...

Regular

My Spotify hasn't been opening for the last few days. So today I tried installing Spotify off a setup file I already had from a year ago. It worked! But I wanted the latest vesion again (last update ...

tyronliljon

Regular

607 Views

1 replies

0 likes

Windows
  • 607 Views
  • 1 replies
  • 0 likes

Play icon on currently playing song when you press big green "Play" button in a playlist

This might sound a little picky, but it would be really good if the "Play" icon appeared to the left of the song currently playing in your playlist, and it's highlighted. I know it appearsat the bottom in the "Currently playing" section, but it would...

Casual Listener

This might sound a little picky, but it would be really good if the "Play" icon appeared to the left of the song currently playing in your playlist, and it's highlighted. I know it appearsat the...

samwiser

Casual Listener

1900 Views

6 replies

1 likes

Windows
  • 1900 Views
  • 6 replies
  • 1 likes

Spotify problems in playing

Goo day, asking for help for the following problem. I log in regularly but i can't play any songs. When I start clicking on the play button it scrolls down to the end of the list and it simply doesn't play .... or there's a pop up telling me that the...

Newbie

Goo day,  asking for help for the following problem.  I log in regularly but i can't play any songs.  When I start clicking on the play button it scrolls down to the end of the list...

foxtrails485

Casual Listener

287 Views

1 replies

0 likes

Windows
  • 287 Views
  • 1 replies
  • 0 likes

Spotify won´t play any song

Every time I try to play any song, Spotify will say that the song is not available, and that i can upload the file for it. I have tried uninstalling and reinstalling the desktop app twice. Any ideas of what is happening and how can I solve this probl...

Newbie

Every time I try to play any song, Spotify will say that the song is not available, and that i can upload the file for it. I have tried uninstalling and reinstalling the desktop app twice. Any ideas ...

261 Views

0 replies

0 likes

Windows
  • 261 Views
  • 0 replies
  • 0 likes

spotify on Windows is just a white screen

every time i try to run spotify i get a white screen and then spotify closes

Newbie

every time i try to run spotify i get a white screen and then spotify closes

itu_

Community Legend

1994 Views

1 replies

0 likes

Windows
  • 1994 Views
  • 1 replies
  • 0 likes

Daily Mix on laptop, , why can't I see it all the time ?

Hi everyone !I discoverd few time ago the Daily Mix, this amazing thing. I discoverd it on my laptop, and since, sometime i can play it, and some time it totally disappear from the menu !Why that ? It would me super great to have it all the time !Tha...

Casual Listener

Hi everyone ! I discoverd few time ago the Daily Mix, this amazing thing. I discoverd it on my laptop, and since, sometime i can play it, and some time it totally disappear from the menu ! Why that...

ClaraVge

Casual Listener

306 Views

1 replies

0 likes

Windows
  • 306 Views
  • 1 replies
  • 0 likes

Spotify automaticly lowers volume when watching a video in the browser

Since today spotify automaticly lowers the volume of the song being played when it discovers a video being played in my browser.I can't seem to find a way to turn this off.Is there a way to turn this off or is there a work around since this is rather...

Regular

Since today spotify automaticly lowers the volume of the song being played when it discovers a video being played in my browser. I can't seem to find a way to turn this off. Is there a way to turn ...

kaasknak

Regular

277 Views

1 replies

0 likes

Windows
  • 277 Views
  • 1 replies
  • 0 likes

Help system sucks

Why is there no way to contact Spotify? I've been looking for over an hour. All my playlists have disappeared and i can't get any help. No one has answered my question about it. Don't the people at spotify care? Don't they want to take responsibility...

Casual Listener

Why is there no way to contact Spotify? I've been looking for over an hour. All my playlists have disappeared and i can't get any help. No one has answered my question about it. Don't the people at s...

MichaelJerzak

Composer

284 Views

1 replies

0 likes

Windows
  • 284 Views
  • 1 replies
  • 0 likes

I want my computer to NOT download albums I save on my phone

Hi there, I have Spotify on my iPhone 6 and Windows laptop (same account). My laptop does not have much space, so when I save albms to offline mode on my phone, I want my computer to not save these albums. If I remove them from offline mode on my com...

Newbie

Hi there,   I have Spotify on my iPhone 6 and Windows laptop (same account). My laptop does not have much space, so when I save albms to offline mode on my phone, I want my computer to not sav...

211 Views

0 replies

0 likes

Windows
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  • 0 replies
  • 0 likes

I forgot username and password to my premium account

I Tried to reset my password by typing in my username that i used to create the account ... but the 'reset password' email is not showing up.. is it possible to reset it with a different email account?

Visitor

I Tried to reset my password by typing in my username that i used to create the account ... but the 'reset password' email is not showing up.. is it possible to reset it with a different email accoun...

469 Views

0 replies

0 likes

Windows
  • 469 Views
  • 0 replies
  • 0 likes

ALL playlists gone

I opened spotify today to find that all my playlists are missing. All i have is the option to create my first playlist... They are all missing on my phone too, so it's not just the computer. tried relogging spotify. Any ideas?

Casual Listener

I opened spotify today to find that all my playlists are missing. All i have is the option to create my first playlist... They are all missing on my phone too, so it's not just the computer. tried re...

536 Views

0 replies

0 likes

Windows
  • 536 Views
  • 0 replies
  • 0 likes

Solved!! Why do you remove tracks that we're available before?

HiWhy are you removing tracks that previously was playable? For instance, there is one track that I really love that I have in my favorites, but can no longer play. It's this one;https://open.spotify.com/track/22rKL7QSNs9dnkErc6Jb5yWhy is it removed/...

Regular

Hi Why are you removing tracks that previously was playable? For instance, there is one track that I really love that I have in my favorites, but can no longer play. It's this one; https://open...

zipmiX

Regular

1386 Views

2 replies

0 likes

Windows
  • 1386 Views
  • 2 replies
  • 0 likes

Premium Family, spotify connect

Recently I upgraded my Spotify account to Family Premium. I use Spotify Connect to play through a Gramofon, but the device is not available in the Windows Desktop Apps of my family members. The option is greyed out. So it looks like I only can use Sp...

Newbie

Recently I upgraded my Spotify account to Family Premium. I use Spotify Connect to play through a Gramofon, but the device is not available in the Windows Desktop Apps of my family members. The optio...

606 Views

0 replies

1 likes

Windows
  • 606 Views
  • 0 replies
  • 1 likes

Solved!! Can't Open Spotify or Uninstall

I have an issue... it is getting me mad.. I start up my spotify, nothing shows up, I go to my task manager, spotify is a background proccess, I was listening to it when I went to bed, then I came home from school and it was closed. so I opened it up,...

Newbie

I have an issue... it is getting me mad.. I start up my spotify, nothing shows up, I go to my task manager, spotify is a background proccess, I was listening to it when I went to bed, then I came hom...

violetpicasso

Casual Listener

3090 Views

8 replies

0 likes

Windows
  • 3090 Views
  • 8 replies
  • 0 likes

Icons in sidebar missing

Noticed after update to 1.0.47.13.gd8e05b1f that icons of functions like "Browse", "Radio" and "Your music" are missing in the left sidebar in windows desktop client. Is that a bug or is it a feature implemented intentionally in the newer version? I ...

Newbie

Noticed after update to 1.0.47.13.gd8e05b1f  that icons of functions like "Browse", "Radio" and "Your music" are missing in the left sidebar in windows desktop client.   Is that a bu...

279 Views

0 replies

1 likes

Windows
  • 279 Views
  • 0 replies
  • 1 likes

Clicking artist says "Can't be found" but I can play their music saved in my playlist just fine

So I was trying to look up some of the artists whose songs I've saved to some playlists. I was mainly curious to see if their Spotify artist page would name the genre of music they make. So I clicked ODESZA from who I saved a few songs, but Spotify t...

Casual Listener

So I was trying to look up some of the artists whose songs I've saved to some playlists. I was mainly curious to see if their Spotify artist page would name the genre of music they make.   So ...

192 Views

0 replies

0 likes

Windows
  • 192 Views
  • 0 replies
  • 0 likes

Problem with finding songs in playlist when there is a song named asterisk.

If you have a called '*' in a playlist, it acts as a "catch-all" when typing to find tunes. This means that you cannot find any songs that are located beneath the '*' song in the playlist. This can be recreated by adding the album "Before the Dawn He...

Casual Listener

If you have a called '*' in a playlist, it acts as a "catch-all" when typing to find tunes. This means that you cannot find any songs that are located beneath the '*' song in the playlist.   T...

266 Views

0 replies

0 likes

Windows
  • 266 Views
  • 0 replies
  • 0 likes

Spotify don't remember last played song or queue list on restart

When I've a long list of queued songs and/or playing from a playlist and I turn off Spotify or my computer and the app won't remember the queue or the last song in a playlist I played from recently.Sometimes it starts up with a song and queue that I ...

Casual Listener

When I've a long list of queued songs and/or playing from a playlist and I turn off Spotify or my computer and the app won't remember the queue or the last song in a playlist I played from recently. ...

Blueberry

Roadie

3628 Views

3 replies

11 likes

Windows
  • 3628 Views
  • 3 replies
  • 11 likes

Windows app crashing upon launch

Hi. Recently Spotify has started crashing on launch on one of my PCs.. App starts up - but screen stays black and eventually program shuts down.Windows 10. Account is OK as works fine on other devices.Just tried logging all other devices off and rein...

Newbie

Hi. Recently Spotify has started crashing on launch on one of my PCs.. App starts up - but screen stays black and eventually program shuts down. Windows 10. Account is OK as works fine on other de...

nurshyuhaida

Newbie

375 Views

2 replies

0 likes

Windows
  • 375 Views
  • 2 replies
  • 0 likes