"This track is not available." for every single song on spotify.

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"This track is not available." for every single song on spotify.

KellenVogelfang
Regular

I logged on to spotify for Windows today, and for every single track I try to play, it skips to the next available song and puts a message at the top that says "This track is not available. If you have it on your computer you can import it." 
Things I have tried (to no avail):
-Restart Computer
-Close/Reopen Spotify

-End Spotify Processes, then reopen

 

Anybody know what's going on?

4 ACCEPTED SOLUTIONS

Accepted Solutions
Solution!

Re: "This track is not available." for every single song on spotify.

teh5087
Regular

Alright I have solved my issue so hopefully this will help.

 

I stumbled upon this thread: https://community.spotify.com/t5/Help-Desktop-Linux-Windows-Web/Spotify-Skipping-every-song-not-play...

 

I disabled my monitor speakers to connect my bluetooth headphones and my headphones were not paired so there was no audio component to output to. From what I can gather this is because Spotify's desktop application has some programming logic dependent on the having an active component to output to. For example why ads will pause when you lower your volume... that is of course you are not a premium user.

 

tl:dr Spotify needs to output to something, my computer wasnt connected to any audio output device, connected headphones, worked

Solution!

Re: "This track is not available." for every single song on spotify.

Nerdfield
Casual Listener

This is like the third time this happens to me, not including other hurdles i've had... I wish I had written down the different bugs I've had, because people should not have to do anything slightly complex for this "app" to work. My parents would be f***ed with this kind of issue. Luckily, they don't update... I could go on a longer rant about this... but I'll just finish off by saying, I cancelled my subscription and swichted to another service. 

Solution!

Re: "This track is not available." for every single song on spotify.

shaishandil
Newbie

I went into Edit > Preferences > Local Files section

And switched off everything but 'Downloads'. All of a sudden all my music could magically play again.

Kudos to Jake. http://www.jakelitwicki.com/2016/05/26/spotify-song-not-available-file-computer-can-import/

Solution!

Re: "This track is not available." for every single song on spotify: SOLVED!, Sound Config Oct.30'17

gtech_mx
Newbie

There's some sort of problem with the Spotify Desktop App not properly recognizing the sound outputs assigned by default in Win 10.

In my particular case I have an external sound interface (external sound card) connected through an usb port.

I had to specify the interface outputs the system would use in the Configuration Sound Options.

App started working ok when I unplugged the external sound card and the system used the internal sound card instead, there's when I noticed what kind of problem we were dealing with. It all started with the mandatory update for the app at start up, so users have no way to prevent this annoying issue.

Cfg Sound Options Win10.JPG
75 Replies

Re: "This track is not available." for every single song on spotify.

Ox1
Roadie
Try to reinstall Spotify.

Re: "This track is not available." for every single song on spotify.

KellenVogelfang
Regular

Didn't work :(

Re: "This track is not available." for every single song on spotify.

Ox1
Roadie
Maybe your sound card drivers? Try to update them.

Re: "This track is not available." for every single song on spotify.

teh5087
Regular

Just started having this issue. Every. Single. Track.

Other things that I have tried and havent worked:

  • Enabling/Disabling Hardware Acceleration
  • Downgrading to an older spotify
  • Clearing Spotify Local Storage
  • System Restoring to a better time where this Desktop Application worked

Re: "This track is not available." for every single song on spotify.

teh5087
Regular
Tried updating them as well. Still no luck. Gonna keep diving in
Solution!

Re: "This track is not available." for every single song on spotify.

teh5087
Regular

Alright I have solved my issue so hopefully this will help.

 

I stumbled upon this thread: https://community.spotify.com/t5/Help-Desktop-Linux-Windows-Web/Spotify-Skipping-every-song-not-play...

 

I disabled my monitor speakers to connect my bluetooth headphones and my headphones were not paired so there was no audio component to output to. From what I can gather this is because Spotify's desktop application has some programming logic dependent on the having an active component to output to. For example why ads will pause when you lower your volume... that is of course you are not a premium user.

 

tl:dr Spotify needs to output to something, my computer wasnt connected to any audio output device, connected headphones, worked

Re: "This track is not available." for every single song on spotify.

Ox1
Roadie
Hello!
Thank you for your answer, I didn't know this would work too ;)
Have a great day! Kudos would be appreciated ;)

Re: "This track is not available." for every single song on spotify.

ibeezy408
Newbie

THANK YOU!!!!

 

I had tried deleting cache folders as well as the other methods you tried. What bad programming logic. I had a monitor plugged in to my laptop... both have audio output... but unplugging my HDMI into my monitor worked like a charm. THANK YOU!!!!

Re: "This track is not available." for every single song on spotify.

Lipalau
Casual Listener

Holy hell!! I was roaming around interwebs and trying all kinds of funky things to solve this problem.

New sound card drivers, reboots, change sound cards and what not... after all that just disconnecting my MONITOR fixed the problem.

WTF?

 

-Cheers

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