Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
Newbie
33899 Views
94 replies
26 likes
- 33899 Views
- 94 replies
- 26 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
Spotify Bedroom
i saw that everyone can make their room on site but i can’t there’s only errors
Visitor
2603462 Views
37 replies
146 likes
Other
- 2603462 Views
- 37 replies
- 146 likes
Why do i have ads on my podcasts even with premium?
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
Visitor
180849 Views
201 replies
108 likes
- 180849 Views
- 201 replies
- 108 likes
Report issues with adverts
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
- 67891 Views
- 296 replies
- 26 likes
Now playing view is broken on iPad
PlanPremiumCountryAustralia Device11 inch 3rd gen iPad proOperating SystemIpad os 27 developer beta My Question or IssueSometimes when I use the now playing view it's broken. It shows no text or images just a black background. This only happens on lo...
Plan Premium Country Australia Device 11 inch 3rd gen iPad pro Operating System Ipad os 27 developer beta My Question or Issue Sometimes when I use the now playing view it's br...
2 Views
0 replies
0 likes
Other
- 2 Views
- 0 replies
- 0 likes
Superuser Contribution Report issues with adverts
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
Hey folks! Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself? We're creating this thread in case you're in need of r...
Regular
67891 Views
296 replies
26 likes
Other
- 67891 Views
- 296 replies
- 26 likes
WidevineCDM issue with Chrome browser and Spotify
PlanFree This has been an ongoing issue that I have never bothered to try get resolved for almost a year now. After hours of searching up the issue, any suggestions to fix it have not worked. It seems to be very random as to who gets the issue too. S...
Plan Free This has been an ongoing issue that I have never bothered to try get resolved for almost a year now. After hours of searching up the issue, any suggestions to fix it have not work...
Casual Listener
2420 Views
2 replies
0 likes
Other
- 2420 Views
- 2 replies
- 0 likes
Superuser Contribution Explicit Filter Turns On Regularly
PlanPremiumCountryUSDevicePixel 8Operating SystemAndroid 16My Question or IssueThe explicit filter seems to turn back on every time the app updates. The switch itself stays off but explicit content gets blocked. The only way to fix it is turn the swi...
Plan Premium Country US Device Pixel 8 Operating System Android 16 My Question or Issue The explicit filter seems to turn back on every time the app updates. The switch itself stays off but ...
Moderator
323 Views
5 replies
0 likes
Other
- 323 Views
- 5 replies
- 0 likes
Solved!! Audiobook Does Not Play
PlanPremiumCountryUSADeviceiPhone Spotify App (newest version), Chrome Web Player Mac OS My Question or IssueI am listening to "We Are Legion (We Are Bob): Bobiverse, Book 1" by Dennis Taylor. Narrated by Ray Porter (not the AI version). Now, when I ...
Plan Premium Country USA Device iPhone Spotify App (newest version), Chrome Web Player Mac OS My Question or Issue I am listening to "We Are Legion (We Are Bob): Bobiverse, Book 1" by ...
Newbie
3140 Views
10 replies
0 likes
Other
- 3140 Views
- 10 replies
- 0 likes
Superuser Contribution Podcast Hosting Issues
We host our podcast on spotify for creators and published an episode as usual this morning. It has gone live on other platforms, but is not visible in the podcast feed 8 hours later.Spotify for creators says it is live. How do we even start trouble s...
We host our podcast on spotify for creators and published an episode as usual this morning. It has gone live on other platforms, but is not visible in the podcast feed 8 hours later. Spotify for cre...
Moderator
12 Views
1 replies
0 likes
Other
- 12 Views
- 1 replies
- 0 likes
Superuser Contribution Dark Mode not available on Android TV
Plan Premium Country Australia Device TV. Google Home Operating Chromecast My Question or Issue The Dark Mode option is no longer listed when listening on my TV, through Google. Is it still available? If so, where and how?
Plan Premium Country Australia Device TV. Google Home Operating Chromecast My Question or Issue The Dark Mode option is no longer listed when listening on my TV, through Googl...
Regular
1231 Views
11 replies
5 likes
Chromecast
Music
TV
- 1231 Views
- 11 replies
- 5 likes
When will you fix the latest iPad version? RIP Spotify.
Why did you sack all your developers and use AI to destroy what was once a fully functioning, easy to use music player. Now it is like entering a dark, bug infested swamp full of crocodiles, where everything is broken and the screen is full of beta v...
Why did you sack all your developers and use AI to destroy what was once a fully functioning, easy to use music player. Now it is like entering a dark, bug infested swamp full of crocodiles, whe...
Casual Listener
158 Views
1 replies
1 likes
- 158 Views
- 1 replies
- 1 likes
Solved!!Superuser Contribution Clicking on widget on locked screen opens Spotify and starts new song.
Before the update Spotify would open and play my current song. Now it opens Spotify and change song and playlist. Very annoying.
Before the update Spotify would open and play my current song. Now it opens Spotify and change song and playlist. Very annoying.
Casual Listener
2899 Views
12 replies
3 likes
- 2899 Views
- 12 replies
- 3 likes
Certain playlists won't play on sonos
Plan: PremiumCountry: UKDevices: iPhone XS & iPad pro Recently I have stopped being able to play certain playlists on my sonos system. The issue exists both when I try and access the spotify playlist via the sonos app and when I try and connect to so...
Plan: Premium Country: UK Devices: iPhone XS & iPad pro Recently I have stopped being able to play certain playlists on my sonos system. The issue exists both when I try and ...
Casual Listener
2904 Views
3 replies
4 likes
- 2904 Views
- 3 replies
- 4 likes
Superuser Contribution Web player on ChromeOS not playing playlists that contain a local song
PlanPremiumCountryUSADeviceHP Pro c640 G2 ChromebookOperating SystemChromeOS Version 149.0.7827.226 (Official Build) (64-bit) My Question or IssuePlaylists that contain a local song that is not on this computer will not play when I try to play them i...
Plan Premium Country USA Device HP Pro c640 G2 Chromebook Operating System ChromeOS Version 149.0.7827.226 (Official Build) (64-bit) My Question or Issue Playlists that contain ...
Newbie
65 Views
4 replies
1 likes
Music
- 65 Views
- 4 replies
- 1 likes
Superuser Contribution My playlist is not coming up when searched by name
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up.&nbs...
Visitor
26090 Views
11 replies
3 likes
Other
- 26090 Views
- 11 replies
- 3 likes
Superuser Contribution General Jam Issues
PlanPremiumCountryUSA DeviceiPhone 13 Pro Max My Question or IssueI have been newly frequently using the jam feature at work with some colleagues and have been experiencing some consistent issues. To put a list of some of them, I will start by prefac...
Plan Premium Country USA Device iPhone 13 Pro Max My Question or Issue I have been newly frequently using the jam feature at work with some colleagues and have been experiencin...
Moderator
14020 Views
10 replies
0 likes
Other
- 14020 Views
- 10 replies
- 0 likes
Superuser Contribution Issues with Spotify app in Volvo
Hello, I am also having issues on spotify in my volvo. The "Download" button does not appear anymore. Also, I cannot find "Songs" list, only Playlists, Albums and Artists. I have already uninstalled and reinstalled the app. Still cannot find the down...
Hello, I am also having issues on spotify in my volvo. The "Download" button does not appear anymore. Also, I cannot find "Songs" list, only Playlists, Albums and Artists. I have already uninstalle...
Moderator
34 Views
1 replies
0 likes
Other
- 34 Views
- 1 replies
- 0 likes
Superuser Contribution I can't download music on Spotify web player with the premium plan
I have Spotify on my phone and I was able to download music and do shuffle and stuff but when I'm on the Spotify web with the same account, I can shuffle music but not download any so I can listen offline.
I have Spotify on my phone and I was able to download music and do shuffle and stuff but when I'm on the Spotify web with the same account, I can shuffle music but not download any so I can listen of...
Moderator
922 Views
3 replies
0 likes
- 922 Views
- 3 replies
- 0 likes
Superuser Contribution All LG Oled users With Playback Issues I need your help.
It’s been almost 3 years and Spotify does not work on OLED B7A. I’m sick and tired of paying for this service and it never works. If you have the same issue. Leave your TV model. Operating system. Spotify version. webOS 3.9.3-6270915Serial Number 710...
It’s been almost 3 years and Spotify does not work on OLED B7A. I’m sick and tired of paying for this service and it never works. If you have the same issue. Leave your TV model. Operating system. Sp...
Newbie
743 Views
6 replies
0 likes
- 743 Views
- 6 replies
- 0 likes
Superuser Contribution Saved playlists not playing after latest update June 2026
Plan Free/Premium Country USA Device Samsung TV Roku stick My Question or Issue The latest update has broken the ability for me to listen to my created playlists. They will appear on screen, I can choose song, but nothing happens. Will not play. I ha...
Plan Free/Premium Country USA Device Samsung TV Roku stick My Question or Issue The latest update has broken the ability for me to listen to my created playlists. They w...
Moderator
31 Views
1 replies
0 likes
Other
- 31 Views
- 1 replies
- 0 likes
Superuser Contribution DJ X no longer automixes on voice requests
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S25Operating SystemAndroid 16 My Question or IssuePreviously when using the AI DJ feature, I was able to put in a voice or chat request, and the AI DJ would respond, making an automix of songs based...
Plan Premium Country United States Device Samsung Galaxy S25 Operating System Android 16 My Question or Issue Previously when using the AI DJ feature, I was able to put in a voice or...
Moderator
70 Views
1 replies
0 likes
AI DJ
- 70 Views
- 1 replies
- 0 likes
Superuser Contribution Why do i have ads on my podcasts even with premium?
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediat...
Visitor
180849 Views
201 replies
108 likes
- 180849 Views
- 201 replies
- 108 likes
Superuser Contribution Logged out of PS5 and unable to log back in
Not connecting to PS5 or any other devices. It has been connecting fine for months. All of a sudden today it wont. I unplugged internet, redownloaded on ps5 and phone, logged out of devices, cleared cache, etc. Nothing is working
Not connecting to PS5 or any other devices. It has been connecting fine for months. All of a sudden today it wont. I unplugged internet, redownloaded on ps5 and phone, logged out of devices, cleared ...
Moderator
53 Views
1 replies
0 likes
PS4
- 53 Views
- 1 replies
- 0 likes