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Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

miatrwa

Casual Listener

158690 Views

187 replies

99 likes

  • 158690 Views
  • 187 replies
  • 99 likes

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Even7steven

Casual Listener

159333 Views

17 replies

6 likes

  • 159333 Views
  • 17 replies
  • 6 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

31qjtaqqpfyuzsrm4equ

Visitor

63477 Views

280 replies

24 likes

Other
  • 63477 Views
  • 280 replies
  • 24 likes

playlists won't load on phone app

PlanPremiumCountryUsaDeviceSamsung Galaxy s23My Question or IssueThe last few days my app hasn't been working right. It started after I tried out the new AI generated prompt playlists. After that, none of my custom self made playlists or Liked Songs ...

Newbie

Plan Premium Country Usa Device Samsung Galaxy s23 My Question or Issue The last few days my app hasn't been working right. It started after I tried out the new AI generated prompt playlists. ...

11 Views

0 replies

0 likes

Other
Samsung
  • 11 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify stops randomly on my Sonos

Been through the related threads on Sonos support and I have tried to reset my controller, remove Spotify etc. as pointed out in another thread. However Spotify still drops out randomly… I have now tested with another Music Service. Spotify is having...

Regular

Been through the related threads on Sonos support and I have tried to reset my controller, remove Spotify etc. as pointed out in another thread. However Spotify still drops out randomly… I have now t...

tsvanleeuwen

Newbie

32542 Views

104 replies

12 likes

  • 32542 Views
  • 104 replies
  • 12 likes

Solved!!Superuser Contribution Problem logging in on Xbox

USA PremiumXbox OneI've had years of good integration with this app on Xbox, but as of this morning it has logged me out and will not connect back to my spotify account either through wireless, pairing, or login and password. I've tried hard console ...

Newbie

USA  Premium Xbox One I've had years of good integration with this app on Xbox, but as of this morning it has logged me out and will not connect back to my spotify account either through wi...

Blake3795_yt

Casual Listener

22063 Views

13 replies

2 likes

Login
Other
Premium
  • 22063 Views
  • 13 replies
  • 2 likes

Solved!! accidentally deleted song from playlist

My phone had some crumb on it, and i was trying to clear it off, and in the process of doing so (since I had Spotify open to a particular playlist), a song was removed from the playlist, but it didn't tell me which one and there was no "undo" option....

Visitor

My phone had some crumb on it, and i was trying to clear it off, and in the process of doing so (since I had Spotify open to a particular playlist), a song was removed from the playlist, but it didn'...

Ee1122

Visitor

21777 Views

4 replies

2 likes

  • 21777 Views
  • 4 replies
  • 2 likes

Superuser Contribution [Mobile][Podcasts] Playback speed does not get saved

Plan Premium Country Thailand Device Google Pixel 8 Operating System Android My ssue The playback speed for the podcast is being reset to 1x every time you open the app. Previously, the app would remember your setting and start playing the podcast at...

Newbie

Plan Premium Country Thailand Device Google Pixel 8 Operating System Android   My ssue The playback speed for the podcast is being reset to 1x every time you open...

Ivelina

Moderator

6744 Views

30 replies

4 likes

Other
  • 6744 Views
  • 30 replies
  • 4 likes

Superuser Contribution Smart shuffle automatically turning on

I saw a post saying this issue was resolved last year - but with the recent update, it seems like it's back.With the new Spotify Free update, every so often I realize that the only songs playing on my Liked Songs playlist are only a certain genre. Tu...

Casual Listener

I saw a post saying this issue was resolved last year - but with the recent update, it seems like it's back. With the new Spotify Free update, every so often I realize that the only songs playing on...

31dowbiyad4gn2m3acbi

Visitor

5459 Views

8 replies

3 likes

Samsung
  • 5459 Views
  • 8 replies
  • 3 likes

Superuser Contribution Playback switching to audio when changing tracks

Hi all, it appears that when I'm playing music it always switches to audio after every song even if I choose the "switch to audio" option Please help

Casual Listener

Hi all, it appears that when I'm playing music it always switches to audio after every song even if I choose the "switch to audio" option    Please help 

ragekage11

Casual Listener

1642 Views

6 replies

1 likes

Other
  • 1642 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify playlist no longer opens queue/song list on BYD Auto

PlanFreeCountryIndonesiaDeviceBYD M6 infotainment system, Vivo V50 5GOperating SystemBYD infotainment system (Android-based automotive system), Android My Question or Issue Previously, when I clicked a playlist in Spotify on my BYD car infotainment s...

Newbie

Plan Free Country Indonesia Device BYD M6 infotainment system, Vivo V50 5G Operating System BYD infotainment system (Android-based automotive system), Android   My Question or Issue &n...

AlejaR

Moderator

67 Views

1 replies

0 likes

Other
  • 67 Views
  • 1 replies
  • 0 likes

Superuser Contribution My podcast Episodes are missing on my Spotify for Podcasters account but not on Spotify.

PlanFreeCountryUSDeviceMACBOOK PROOperating SystemCurrent IOS My Question or IssueI just logged into my Spotify for Podcasters account and there seem to be no episodes in my episode list. There is a notification that I can "upload my first episode"I ...

Casual Listener

Plan Free Country US Device MACBOOK PRO Operating System Current IOS   My Question or Issue I just logged into my Spotify for Podcasters account and there seem to be no episodes in my ...

OscarDC

Moderator

51 Views

2 replies

0 likes

Other
  • 51 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Hiding your followers

The option to hide your followers from people who click on your profile similar to TikTok as they can see how many followers you have but they can’t click to see who’s following you and who you are following.

Newbie

The option to hide your followers from people who click on your profile similar to TikTok as they can see how many followers you have but they can’t click to see who’s following you and who you are f...

Vasil

Moderator

22130 Views

3 replies

0 likes

  • 22130 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to.   Each time I go to listen to a podcast, it opens up immediat...

miatrwa

Casual Listener

158690 Views

187 replies

99 likes

  • 158690 Views
  • 187 replies
  • 99 likes

Superuser Contribution Spotify playlists not interactive in Volvo XC90 2026 (Android Automotive OS 5.0.5)

Dear Support Team, I would like to report a persistent issue affecting the Spotify application in my vehicle.Volvo XC90 2026 (Android Automotive OS 5.0.5) Environment: Vehicle: Volvo XC90 (model year 2026) System: Android Automotive OS 5.0.5 Spotify ...

Casual Listener

Dear Support Team, I would like to report a persistent issue affecting the Spotify application in my vehicle.Volvo XC90 2026 (Android Automotive OS 5.0.5)   Environment: Vehicle: Volvo...

Yordan

Moderator

267 Views

4 replies

0 likes

Other
  • 267 Views
  • 4 replies
  • 0 likes

Superuser Contribution "Your Episodes" lists incorrect number in browser

Thu number of episodes listed in the "My Episodes" playlist is incorrect when using a web browser. The number in the app is correct. Previous solutions in other help topics do not solve the issue Browser: [screenshot removed by Mod] There are no epis...

Regular

Thu number of episodes listed in the "My Episodes" playlist is incorrect when using a web browser. The number in the app is correct. Previous solutions in other help topics do not solve the issue &...

MrFranks

Gig Goer

2857 Views

16 replies

0 likes

  • 2857 Views
  • 16 replies
  • 0 likes

Superuser Contribution Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Hey folks! Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself? We're creating this thread in case you're in need of r...

31qjtaqqpfyuzsrm4equ

Visitor

63477 Views

280 replies

24 likes

Other
  • 63477 Views
  • 280 replies
  • 24 likes

Superuser Contribution Shuffle setting turned off by google assistant

PlanPremium CountryUSA DeviceSamsung galaxy s25ultra Operating SystemLatest android My Question or IssueWhen asking google assistant to play a playlist using ANY available command, the shuffle setting for that playlist is turned off and the playlist ...

Visitor

  Plan Premium   Country USA    Device Samsung galaxy s25ultra   Operating System Latest android   My Question or Issue When asking google assistant to pla...

Hoser2525

Music Fan

2668 Views

21 replies

1 likes

  • 2668 Views
  • 21 replies
  • 1 likes

Superuser Contribution Play Icon Greyed out on web

PlanFreeCountryAustraliaDeviceAsus ChromebookOperating SystemChrome osMy Question or IssueI was listening to my music when the audio randomly cut out. I went to the tab to see that the song was still playing. So I refreshed the page, hoping that woul...

Casual Listener

  Plan Free Country Australia Device Asus Chromebook Operating System Chrome os My Question or Issue I was listening to my music when the audio randomly cut out. I went to the tab to s...

Joan

Moderator

64 Views

3 replies

0 likes

Other
  • 64 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution local files not appearing

i’ve got everything set up. local file sharing is allowed, it’s allowed in my settings on the phone, i’ve even got 50 gigs of icloud storage, yet for whatever reason i have no local files folder. saw somewhere it’s gotta be legally acquired, two of t...

Visitor

i’ve got everything set up. local file sharing is allowed, it’s allowed in my settings on the phone, i’ve even got 50 gigs of icloud storage, yet for whatever reason i have no local files folder. saw...

M00N133

Visitor

55146 Views

27 replies

2 likes

  • 55146 Views
  • 27 replies
  • 2 likes

Superuser Contribution No Message Toggle in Settings - Message disabled

PlanPremiumCountryGermanyDeviceGoogle Pixel 6Operating SystemAndroid 16 My Question or IssueI want to share playlists. However, my message function is diabled and I cannot activate it because I do not have the toggle in my settings. I have already re...

Casual Listener

Plan Premium Country Germany Device Google Pixel 6 Operating System Android 16   My Question or Issue I want to share playlists. However, my message function is diabled and I cannot ac...

mahahaha

Visitor

97 Views

4 replies

0 likes

Other
  • 97 Views
  • 4 replies
  • 0 likes

Superuser Contribution How do I permanently disable podcast audio preview while browsing?

Plan: PremiumCountry: USADevice: Google Pixel 4aOperating System: Android 13App version: 8.8.36.522 My Question or IssueGoto "home"Select "podcasts and shows" filterScroll through podcastsExpected behavior: complete silence, because at no point have ...

Music Fan

Plan: Premium Country: USA Device: Google Pixel 4a Operating System: Android 13 App version: 8.8.36.522   My Question or Issue Goto "home" Select "podcasts and shows" fil...

Cmacattack24

Visitor

5743 Views

10 replies

9 likes

Other
  • 5743 Views
  • 10 replies
  • 9 likes

Superuser Contribution Spotify pixelated grey screen on my Google TV

My Question or Issue Spotify was working perfectly fine on my TCL Google TV until a few days ago, but now it only opens to a buggy/glitched/pixelated screen. Reinstalling the app or clearing app data makes it work temporarily, but after exiting and r...

Regular

My Question or Issue   Spotify was working perfectly fine on my TCL Google TV until a few days ago, but now it only opens to a buggy/glitched/pixelated screen. Reinstalling the app or clearing...

Fumy_

Casual Listener

494 Views

17 replies

0 likes

TV
  • 494 Views
  • 17 replies
  • 0 likes