Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
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Start a topicI am an American Premium user. When I go into my music feed, the DJ card is not there.
i saw that everyone can make their room on site but i can’t there’s only errors
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
Casual Listener
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediat...
PrincessUnlucky
Casual Listener
200153 Views
212 replies
117 likes
I have premium. I shouldn't be seeing this message. It's also incredibly condescending to people who don't have premium. "This is a premium feature" or "you need to purchase premium to use this feature" or greying it out altogether so that people kno...
Newbie
I have premium. I shouldn't be seeing this message. It's also incredibly condescending to people who don't have premium. "This is a premium feature" or "you need to purchase prem...
Iva
Moderator
61194 Views
17 replies
3 likes
So I've had this issue for a while. If you take a look at the picture, you can see that when I'm on my homepage, the first thing that pops up is the "ASMR with Amouranth" podcast.First of all. I do not listen to podcasts and not plan on ever doing th...
Casual Listener
So I've had this issue for a while. If you take a look at the picture, you can see that when I'm on my homepage, the first thing that pops up is the "ASMR with Amouranth" podcast. First of all. I ...
acvig
Newbie
484122 Views
625 replies
823 likes
PlanPremium DuoCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid 12 My Question or IssueWhen I play a downloaded podcast episode the entire app crashes and closes within approximately 30 seconds of playing. Occurs with both video and audio...
Casual Listener
Plan Premium Duo Country Canada Device Samsung Galaxy S10 Operating System Android 12 My Question or Issue When I play a downloaded podcast episode the entire app crashes and closes ...
OscarDC
Moderator
37 Views
3 replies
0 likes
PlanPremiumCountryBritish Columbia, CanadaDevice(iPhone 13)Operating System(iOS 26.6) My Question or IssueYesterday when I checked the Spotify Top 50 Canada Charts on August 18, 2026, it showed the 3 new entries as Sweater Weather, Noble, and Orbiter...
Regular
Plan Premium Country British Columbia, Canada Device (iPhone 13) Operating System (iOS 26.6) My Question or Issue Yesterday when I checked the Spotify Top 50 Canada Charts on...
Thanek
Regular
30 Views
2 replies
0 likes
Can't download desktop app on work computer. Trying to listen to older podcasts with 100s of episodes and having to scroll for minutes to get to the episode that I need at the very bottom of the list. Can not figure out how to sort by date or by what...
Visitor
Can't download desktop app on work computer. Trying to listen to older podcasts with 100s of episodes and having to scroll for minutes to get to the episode that I need at the very bottom of the list...
Sbbuts
Casual Listener
11660 Views
17 replies
8 likes
When I host a jam, it will randomly stop playing for my friend, and if she hosts one, it will randomly stop playing for me. It could happen within 10 minutes, or it could happen within 2 hours. Neither of us pause the jam.
Regular
When I host a jam, it will randomly stop playing for my friend, and if she hosts one, it will randomly stop playing for me. It could happen within 10 minutes, or it could happen within 2 hours. Neith...
deenkirama22
Newbie
4792 Views
4 replies
0 likes
Album name missing from three-dot menu on AndroiPlan: Free/PremiumCountry: SwitzerlandDevice: Android phoneOperating System: Android 16Spotify Version: 9.1.58.1567My Question or Issue:Since yesterday/today, the album name has disappeared from the thr...
Casual Listener
Album name missing from three-dot menu on Androi Plan: Free/Premium Country: Switzerland Device: Android phone Operating System: Android 16 Spotify Version: 9.1.58.1567 My Question or Issue: S...
Joan
Moderator
296 Views
3 replies
1 likes
PlanPremiumCountryUSADeviceSamsung Android and laptopOperating System My Question or IssueMy father was a huge fan of Erich Wolfgang Korngold, and so am I and my two daughters. We know the soundtrack for The Adventures of Robin Hood OST inside and ou...
Newbie
Plan Premium Country USA Device Samsung Android and laptop Operating System My Question or Issue My father was a huge fan of Erich Wolfgang Korngold, and so am I and my two da...
Dessi
Moderator
24 Views
1 replies
0 likes
Abri esta reclamação porque considero um absurdo que, mesmo sendo assinante do plano Premium, ainda sou exposto a propagandas. Quando assinei o serviço, entendi que o diferencial do plano era justamente a experiência sem anúncios. No entanto, recente...
Visitor
Abri esta reclamação porque considero um absurdo que, mesmo sendo assinante do plano Premium, ainda sou exposto a propagandas. Quando assinei o serviço, entendi que o diferencial do plano era justame...
Yordan
Moderator
598 Views
3 replies
1 likes
Hey!I recently bought a JBL Authentics L16 speaker and have a problem with the firmware upgrade that enables spotify connect. There is a thread from 2015 that i can't reply in, so i'm opening a new one.I have the spotify firmware file but need the ol...
Casual Listener
Hey! I recently bought a JBL Authentics L16 speaker and have a problem with the firmware upgrade that enables spotify connect. There is a thread from 2015 that i can't reply in, so i'm opening a...
jizou
Visitor
473 Views
3 replies
0 likes
PlanPremiumCountryUSDevicePixel 8Operating SystemAndroid 16My Question or IssueThe explicit filter seems to turn back on every time the app updates. The switch itself stays off but explicit content gets blocked. The only way to fix it is turn the swi...
Regular
Plan Premium Country US Device Pixel 8 Operating System Android 16 My Question or Issue The explicit filter seems to turn back on every time the app updates. The switch itself stays off but ...
Paula_Vi
Moderator
450 Views
9 replies
0 likes
I can listen to every podcast and music except suddenly the podcast Blue Moon Fritz Rbb stopped working. https://open.spotify.com/show/2l7OIkf63wOWX3tTl5XXeZ No matter if I start the podcast via Spotify connect from phone or via voice command.It look...
Newbie
I can listen to every podcast and music except suddenly the podcast Blue Moon Fritz Rbb stopped working. https://open.spotify.com/show/2l7OIkf63wOWX3tTl5XXeZ No matter if I st...
Joan
Moderator
38 Views
1 replies
0 likes
In the page:Your Library -> Podcasts and shows (sort by recently updated), the field of 'updated date' is not accurate, and therefore it's not sorted right. For example - the last episode of a podcast date is actually today but it says updated 2 year...
Visitor
In the page: Your Library -> Podcasts and shows (sort by recently updated), the field of 'updated date' is not accurate, and therefore it's not sorted right. For example - the last...
Funkyhc
Casual Listener
4960 Views
17 replies
2 likes
i saw that everyone can make their room on site but i can’t there’s only errors
Visitor
i saw that everyone can make their room on site but i can’t😭 there’s only errors
johnnythesecond
Visitor
2761444 Views
38 replies
153 likes
Hello Spotify Team,I would like to propose the introduction of a “Private Listening Mode” on Spotify. The main idea is to allow users to listen to music without it influencing the recommendations and algorithmic suggestions on their account.Often, wh...
Visitor
Hello Spotify Team, I would like to propose the introduction of a “Private Listening Mode” on Spotify. The main idea is to allow users to listen to music without it influencing the recommendations a...
BPHusker
Casual Listener
4132 Views
2 replies
1 likes
Hi Spotify Community, I'm experiencing a lyrics formatting issue on my Samsung Galaxy Tab S10. Device: Samsung Galaxy Tab S10 Android: 16 One UI: 8.0 Spotify version: 9.1.64.1676 The lyrics in the Spotify Android app appear as one long paragraph inst...
Casual Listener
Hi Spotify Community, I'm experiencing a lyrics formatting issue on my Samsung Galaxy Tab S10. Device: Samsung Galaxy Tab S10 Android: 16 One UI: 8.0 Spotify version: 9.1.64.1676 The lyri...
Dessi
Moderator
201 Views
7 replies
0 likes
PlanPremium CountryTurkey DeviceGalaxy S10+, Galaxy Z Flip6 Operating SystemAndroid My Question or IssueSo I have a problem with podcasts which I have downloaded for listening to while flying. I've experienced this issue for a few months now, and ove...
Casual Listener
Plan Premium Country Turkey Device Galaxy S10+, Galaxy Z Flip6 Operating System Android My Question or Issue So I have a problem with podcasts which I have do...
pmc_57
Casual Listener
62 Views
2 replies
0 likes
Plan:Free/PremiumCountry: India Device(iPhone12)Operating System(iOS 16.3.1) My Question or Issue:I cant skip to specific parts of a song on Spotify Mobile app. Like I cant scroll forward or backwards to a part I like of my favorite song. There is no...
Casual Listener
Plan: Free/Premium Country: India Device (iPhone12) Operating System (iOS 16.3.1) My Question or Issue: I cant skip to specific parts of a song on Spotify Mobile app. ...
vern4ufatbitch
Casual Listener
15057 Views
11 replies
0 likes
When i select any song to play the web client will skip forward exactly 5 songs in the playlist, and then only play 10 seconds of music from the song.This behavior is on the Firefox web browser.
Casual Listener
When i select any song to play the web client will skip forward exactly 5 songs in the playlist, and then only play 10 seconds of music from the song. This behavior is on the Firefox web browser.
betogaletto
Newbie
48814 Views
104 replies
17 likes