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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

77523 Views

9 replies

4 likes

  • 77523 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Ditto366

Visitor

42090 Views

231 replies

21 likes

Other
  • 42090 Views
  • 231 replies
  • 21 likes

Google Home STILL cannot play the correct Spotify playlists, even after Gemini update.

Hi everyone. I want to raise more visibility on an issue that many of us have been dealing with for almost a year. Google Home and Nest devices still cannot play the correct Spotify playlists through voice commands or automations and routines.On the ...

Music Fan

Hi everyone. I want to raise more visibility on an issue that many of us have been dealing with for almost a year. Google Home and Nest devices still cannot play the correct Spotify playlists through...

7 Views

0 replies

0 likes

Other
  • 7 Views
  • 0 replies
  • 0 likes

I can't delete "optional descriptions" from playlist since a last few weeks

Free, Turkey, PC, Windows 10, I tried both browser and PWA. I can change the description but I can't remove them completely, I tried different playlists.

Roadie

Free, Turkey, PC, Windows 10, I tried both browser and PWA.   I can change the description but I can't remove them completely, I tried different playlists.  

11 Views

0 replies

0 likes

Music
  • 11 Views
  • 0 replies
  • 0 likes

Spotify should end its partnership with Musixmatch.

Right now, for regular Musixmatch users, lyrics they contribute only appear on Musixmatch and are not automatically synced to Spotify. Only when an artist/label-verified Musixmatch Pro account verifies the lyrics for themselves or for the artists the...

Regular

Right now, for regular Musixmatch users, lyrics they contribute only appear on Musixmatch and are not automatically synced to Spotify. Only when an artist/label-verified Musixmatch Pro account verifi...

36 Views

0 replies

0 likes

  • 36 Views
  • 0 replies
  • 0 likes

Podcasts incorrectly saving progress

PlanPremiumCountryUSADeviceiPhoneOperating SystemiOS My Question or IssueWhen I resume podcasts that I have already started, they often will not resume from the same point that I left off. It can often be 30 minutes off, or even just start back from ...

Visitor

  Plan Premium Country USA Device iPhone Operating System iOS   My Question or Issue When I resume podcasts that I have already started, they often will not resume from the same ...

Amay

Spotify Star

37 Views

1 replies

0 likes

Other
  • 37 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound quality

Hey peeps. I just got some hearing aids and fortunately can listen to spotify thru them but there is 1 problem. I cant work out how to increase the bass as the sound is very tinny? When I was listening thru my soundpeats the sound was good.

Casual Listener

Hey peeps.   I just got some hearing aids and fortunately can listen to spotify thru them but there is 1 problem.    I cant work out how to increase the bass as the sound is very t...

Yordan

Moderator

35 Views

1 replies

0 likes

Samsung
  • 35 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast following list shows all items as 'age restricted video' and won't play

PlanPremiumCountryCanadaDeviceGoogle pixel 8Operating SystemAndroid My Question or IssueMy podcast list when I selected my following list is showing all as age restricted video and won't start any of them from that list. I can select an individual po...

Casual Listener

Plan Premium Country Canada Device Google pixel 8 Operating System Android    My Question or Issue My podcast list when I selected my following list is showing all as age restrict...

Cortnie92

Newbie

173 Views

4 replies

1 likes

Other
  • 173 Views
  • 4 replies
  • 1 likes

Superuser Contribution Chromecast audio stops after 10 seconds, but Spotify apps think it is still playing

My Issue: When I try to cast Spotify over my Chromecast audio devices, it stops after 10 seconds.The exact UX is that no matter what device I try from, Spotify skips past the track I tried to play, then only plays the first 10 seconds of another trac...

Casual Listener

My Issue:  When I try to cast Spotify over my Chromecast audio devices, it stops after 10 seconds. The exact UX is that no matter what device I try from, Spotify skips past the track I t...

OscarDC

Moderator

69 Views

2 replies

0 likes

Chromecast
  • 69 Views
  • 2 replies
  • 0 likes

Superuser Contribution Social Links Disappear After Editing Bio in Mobile App (S4A)

My Question or IssueWhen social link TikTok are added via the Spotify for Artists website, they appear correctly. But after editing the artist bio in the Spotify for Artists mobile app, social link TikTok are removed from the profile.

Newbie

My Question or Issue When social link TikTok are added via the Spotify for Artists website, they appear correctly. But after editing the artist bio in the Spotify for Artists mobile app, social link...

Ivelina

Moderator

64 Views

1 replies

0 likes

  • 64 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t remove a person from my suggested people when sharing content

PlanFamily premium CountryUSADeviceiphone 16 My Question or IssueI have an ex girlfriend that still shows up as a friend to share songs to when I click the share button. I don’t want her to show up in there anymore. Is there a way to make her go away...

Visitor

Plan Family premium  Country USA Device iphone 16   My Question or Issue I have an ex girlfriend that still shows up as a friend to share songs to when I click the share button. I d...

Vasil

Moderator

90 Views

1 replies

0 likes

Other
  • 90 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android auto large playlist support (crash/hang)

Currently Android auto crashes if i try to open a large playlist. The problem started somewhere between 1000 and 2000 tracks. You can still use the playlist if you initiate it from the phone. But if you try to open it from Android auto it will crash ...

Casual Listener

Currently Android auto crashes if i try to open a large playlist. The problem started somewhere between 1000 and 2000 tracks. You can still use the playlist if you initiate it from the phone. But if ...

Maria

Moderator

58 Views

1 replies

0 likes

  • 58 Views
  • 1 replies
  • 0 likes

Track plays on the device you were using previously, when switching to another one

I use spotify on two smartphones (business and private), a laptop and a desktop pc. Whenever i stop using my phone and sit at my desk it will play on the phone even if i started the playback using the client on the desktop. This is never the expected...

Music Fan

I use spotify on two smartphones (business and private), a laptop and a desktop pc. Whenever i stop using my phone and sit at my desk it will play on the phone even if i started the playback using th...

Amay

Spotify Star

128 Views

3 replies

0 likes

  • 128 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sonos resuming old Spotify stream in the middle of the night

https://community.spotify.com/t5/Ongoing-Issues/Sonos-Spotify-randomly-starts-playing-another-song/idi-p/6970790 is happening again and has woken my family up 4 times this week in the middle of the night. PlanPremiumCountryCanadaDeviceSonos Move, Pix...

Newbie

https://community.spotify.com/t5/Ongoing-Issues/Sonos-Spotify-randomly-starts-playing-another-song/idi-p/6970790 is happening again and has woken my family up 4 times this week in the middle of the n...

Joan

Moderator

80 Views

1 replies

0 likes

Music
Sonos
  • 80 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast showing two chapters at once

PlanFreeCountryUsa DeviceS25Operating SystemAndroid 16My Question or IssuePodcasts show playing two chapters playing at once. Often times this also shows incorrect timestamp of podcast. Has happened for months via multiple uninstalls and new versions...

Regular

  Plan Free Country Usa   Device S25 Operating System Android 16 My Question or Issue Podcasts show playing two chapters playing at once. Often times this also shows incorrect ti...

Joan

Moderator

76 Views

1 replies

0 likes

Other
  • 76 Views
  • 1 replies
  • 0 likes

Rearrange "Liked Songs" playlist, PLEEEEEEASE!!!

As you can see from my account, I live in my Liked Songs playlist, and Google says I can't rearrange songs on that list. They are my favorite songs, and I tend to add one artist's songs at a time; therefore, most artists songs are all lumped together...

Visitor

As you can see from my account, I live in my Liked Songs playlist, and Google says I can't rearrange songs on that list. They are my favorite songs, and I tend to add one artist's songs at a time; th...

Jose_M

Spotify Star

115 Views

1 replies

1 likes

  • 115 Views
  • 1 replies
  • 1 likes

Cannot locate song in my library

I am experiencing the same thing i know for a fact I have downloaded a certain song sometimes multiple times but STILL cannot locate in my library!

Newbie

I am experiencing the same thing i know for a fact I have downloaded a certain song sometimes multiple times but STILL cannot locate in my library!

ribezaz

Spotify Star

118 Views

1 replies

1 likes

Other
  • 118 Views
  • 1 replies
  • 1 likes

Superuser Contribution Jump to current song when you open playlists

PlanPremiumCountryWho cares?DeviceDoesn't matter what my device is, I use the web player.Operating SystemWhy would I tell you, it doesn't work on any? My Question or IssueSame issue as in this thread: https://community.spotify.com/t5/Other-Podcasts-P...

Casual Listener

Plan Premium Country Who cares? Device Doesn't matter what my device is, I use the web player. Operating System Why would I tell you, it doesn't work on any?   My Question or Issue S...

Vasil

Moderator

138 Views

1 replies

0 likes

Other
  • 138 Views
  • 1 replies
  • 0 likes

Album playlist default naming

When adding an album to a library, the default name is "my playlist #123" instead of "ArtistName-AlbumName". Looks like this has been brought up in this forum for 7 years now, but other posts are closed without a resolution, so just opening another p...

Regular

When adding an album to a library, the default name is "my playlist #123" instead of "ArtistName-AlbumName".   Looks like this has been brought up in this forum for 7 years now, but other post...

Amay

Spotify Star

133 Views

1 replies

0 likes

Android
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jam randomly stopping across all connected devices

When I host a jam, it will randomly stop playing for my friend, and if she hosts one, it will randomly stop playing for me. It could happen within 10 minutes, or it could happen within 2 hours. Neither of us pause the jam.

Regular

When I host a jam, it will randomly stop playing for my friend, and if she hosts one, it will randomly stop playing for me. It could happen within 10 minutes, or it could happen within 2 hours. Neith...

Joan

Moderator

3918 Views

3 replies

0 likes

Other
  • 3918 Views
  • 3 replies
  • 0 likes