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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

54921 Views

7 replies

4 likes

  • 54921 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

unicornio575

Visitor

37043 Views

209 replies

18 likes

Other
  • 37043 Views
  • 209 replies
  • 18 likes

Superuser Contribution equalizer

the equalizer crashes all the time, it crashes when I change songs, when I rewind the song, when I play something in another app and go back to Spotify, fix it

Newbie

the equalizer crashes all the time, it crashes when I change songs, when I rewind the song, when I play something in another app and go back to Spotify, fix it

Novy

Moderator

18 Views

1 replies

0 likes

  • 18 Views
  • 1 replies
  • 0 likes

why can't i listen to one song on my I phone and somethin else on my computer or other device

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei Phone 16 premium windows why can't i listen to different songs on diff

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i Phone...

Amay

Spotify Star

66 Views

1 replies

0 likes

  • 66 Views
  • 1 replies
  • 0 likes

menage a trois

Me salió una liga de ticket master para el concierto del grupo en el teatro de la ciudad esperanza iris y resulta que no se trata de la banda. Es otra cosa, una propuesta que no tiene nada que ver con el grupo pero se llama igual. ¿Cómo es posible qu...

Visitor

Me salió una liga de ticket master para el concierto del grupo en el teatro de la ciudad esperanza iris y resulta que no se trata de la banda. Es otra cosa, una propuesta que no tiene nada que ver co...

Billy-J

Spotify Star

52 Views

1 replies

0 likes

  • 52 Views
  • 1 replies
  • 0 likes

Spotify has turned into annoying thing to get rid off

Usin premium plan for 9 years and tomorrow probably is my last day using this app. Congrats you have totally broke perfect app! Im using this app only because is easy to connect to devices using Spotify connect Second: two auto playlists in week. I d...

Casual Listener

Usin premium plan for 9 years and tomorrow probably is my last day using this app.  Congrats you have totally broke perfect app!  Im using this app only because is easy to connect to devic...

72 Views

0 replies

0 likes

  • 72 Views
  • 0 replies
  • 0 likes

Superuser Contribution SERVICIO

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

54 Views

1 replies

0 likes

  • 54 Views
  • 1 replies
  • 0 likes

Superuser Contribution It skips songs after a minute when listening to Spotify connect in lossless quality on LG soundbar

Hi everyone. I have a Premium plan and have had the lossless option enabled for about a week. I have a Redmi 13 Pro+ 5G and the latest version of Spotify from the Play Store.It works perfectly when I use Spotify Connect in lossless quality. I use the...

Regular

Hi everyone. I have a Premium plan and have had the lossless option enabled for about a week. I have a Redmi 13 Pro+ 5G and the latest version of Spotify from the Play Store. It works perfectly ...

OscarDC

Moderator

174 Views

8 replies

2 likes

LG Soundar
lossless
spotify connect
  • 174 Views
  • 8 replies
  • 2 likes

Superuser Contribution The Spotify app pauses for a few seconds and then starts playing again without me doing anything

PlanPremiumCountryColombiaDeviceSamnsung QN55 My Question or IssueMy Spotify app works normally on my TV at home. I have the same account on two TVs, and on one of them, the sound cuts out suddenly and then comes back after 2 seconds. This only happe...

Newbie

Plan Premium Country Colombia Device Samnsung QN55   My Question or Issue My Spotify app works normally on my TV at home. I have the same account on two TVs, and on one of them, the soun...

AlejaR

Moderator

76 Views

1 replies

0 likes

music stops
No Sound on Android TV
  • 76 Views
  • 1 replies
  • 0 likes

Make the dj voice available to gaming consoles asw

So I really enjoy the dj voice, I love the break into different genres nd the introductions to the music and stuff. But i can only enjoy it on my phone sometimes but i personally would find it ideal if you could please consider adding the voice to ga...

Newbie

So I really enjoy the dj voice, I love the break into different genres nd the introductions to the music and stuff. But i can only enjoy it on my phone sometimes but i personally would find it ideal ...

53 Views

0 replies

0 likes

  • 53 Views
  • 0 replies
  • 0 likes

Spotify closes while listening to songs

It turns off by itself while listening to a song. It also closes from the background. This problem has been going on for a long time. If you don't find a solution, I will have to cancel my subscription.

Visitor

It turns off by itself while listening to a song. It also closes from the background. This problem has been going on for a long time. If you don't find a solution, I will have to cancel my subscripti...

ribezaz

Spotify Star

86 Views

1 replies

1 likes

  • 86 Views
  • 1 replies
  • 1 likes

Superuser Contribution Have a play all songs option for each artist

Instead of albums, most popular, popular releases. ALSO Have a play all of their songs option. Not have to go back and forth through albums and go into essentials. Have a playlist of ALL their songs in one go and be able to shuffle through all their ...

Casual Listener

Instead of albums, most popular, popular releases. ALSO Have a play all of their songs option. Not have to go back and forth through albums and go into essentials. Have a playlist of ALL their songs ...

Maria

Moderator

169 Views

2 replies

2 likes

  • 169 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Spotify Lossless not available for Apple TV (& other devices)

Plan Premium Family Country Australia Device Current Generation Apple TV 4K + Ethernet Operating System tvOS 26.01, iOS 26.01, Spotify for iOS version 9.0.86.1354 My Question or Issue I have access to Spotify Lossless on my Windows 11 PC, my iPad, my...

Casual Listener

Plan Premium Family Country Australia Device Current Generation Apple TV 4K + Ethernet Operating System tvOS 26.01, iOS 26.01, Spotify for iOS version 9.0.86.1354   My Question...

pabulous

Casual Listener

2609 Views

34 replies

0 likes

Premium for Family
  • 2609 Views
  • 34 replies
  • 0 likes

Superuser Contribution Spotify for Creators issue - Successful 301 redirect but shows blank pages

I redirected our podcast host from Buzzsprout to Spotify for Creators. It says my redirect was successful but when I click the "lets go" button, it shows blank pages on everything, from episodes to settings. When I first sign in, it shows a duplicate...

Newbie

I redirected our podcast host from Buzzsprout to Spotify for Creators. It says my redirect was successful but when I click the "lets go" button, it shows blank pages on everything, from episodes to s...

Novy

Moderator

120 Views

1 replies

0 likes

Other
  • 120 Views
  • 1 replies
  • 0 likes

help

spotify hesabımı instgram'a nasıl bağlayabilirim ve spotify da dinledigim bir parcanın eş zamanlı olarak instgramda görünmesinide istiyorum da

Casual Listener

spotify hesabımı instgram'a nasıl bağlayabilirim ve spotify da dinledigim bir parcanın eş zamanlı olarak instgramda görünmesinide istiyorum da

78 Views

0 replies

0 likes

  • 78 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcast played episodes no longer showing as played

PlanBasic FamilyCountryUSADeviceiPhone 11 and Windows PC My Question or IssueDozens of played episodes on a podcast I listen to almost daily are now showing as unplayed/no progress bar. This is the second time that this has happened in the past sever...

Newbie

Plan Basic Family Country USA Device iPhone 11 and Windows PC   My Question or Issue Dozens of played episodes on a podcast I listen to almost daily are now showing as unplayed/no progre...

MihailY

Moderator

110 Views

1 replies

0 likes

Other
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Feature request – show all songs an artist appears on

Hi Spotify Team,I was wondering why there isn’t a place where you can see all the songs or tracks an artist appears on or is credited in. It feels a bit strange that there isn’t already a tab or section that gives a full overview of this.It would be ...

Visitor

Hi Spotify Team, I was wondering why there isn’t a place where you can see all the songs or tracks an artist appears on or is credited in. It feels a bit strange that there isn’t already a tab or se...

AlejaR

Moderator

79 Views

1 replies

0 likes

  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution Galaxy watch login problem

PlanFreeCountryIndiaDeviceGalaxy Watch 7 lteOperating SystemWearOS 5.0My Question or IssueIn my watch Spotify is not getting logged in and when I open spotify it shows my profile name and when I tap on it, it just says logging in and then try again c...

Casual Listener

Plan Free Country India Device Galaxy Watch 7 lte Operating System WearOS 5.0 My Question or Issue In my watch Spotify is not getting logged in and when I open spotify it shows my profile na...

Novy

Moderator

120 Views

3 replies

0 likes

Samsung
  • 120 Views
  • 3 replies
  • 0 likes

Superuser Contribution Your Updates feature

Hello, if you have someone blocked, can they see if you followed them through the “your updates” feature?

Casual Listener

Hello, if you have someone blocked, can they see if you followed them through the “your updates” feature? 

Novy

Moderator

251 Views

3 replies

0 likes

Other
  • 251 Views
  • 3 replies
  • 0 likes

Superuser Contribution Albums on Xbox are broken and play unrelated songs.

PlanPremiumCountryUKDeviceXbox Series X My Question or IssueSpotify on Xbox has recently broken. When you attempt to play an album the first / selected song will play, however upon the song's end it will change randomly to a song from a completely di...

Visitor

Plan Premium Country UK Device Xbox Series X   My Question or Issue Spotify on Xbox has recently broken. When you attempt to play an album the first / selected song will play, however up...

Thepropmaster

Casual Listener

450 Views

11 replies

5 likes

  • 450 Views
  • 11 replies
  • 5 likes

Spotify on Bumblebees

Question: does Spotify update the playlist on Bumble daily? Or is it only updated when someone has opened fhe app?

Newbie

Question: does Spotify update the playlist on Bumble daily? Or is it only updated when someone has opened fhe app? 

78 Views

0 replies

0 likes

  • 78 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Export data email link not working

Today I requested to download my account data (both Account data and Extended streaming history). I received an email message asking to click to confirm my request export the data. The problem is that the confirmation link is broken. It does not reso...

Casual Listener

Today I requested to download my account data (both Account data and Extended streaming history). I received an email message asking to click to confirm my request export the data.   The pro...

davidpaez

Casual Listener

306 Views

2 replies

0 likes

Other
  • 306 Views
  • 2 replies
  • 0 likes