[Mobile] [Other] Smart Shuffle toggle setting in settings menu

[LiamTems]

Smart shuffle is a fun way to discover new songs, but it comes at a cost. Want to reshuffle your queue? Bam, wait a few seconds longer. Want to unshuffle your playlist? Bam, no longer works, and goes to a completely random place in the playlist.

To me this is an unwanted complication, and I'd much rather be able to choose in the settings menu whether I want to enable the Smart Shuffle feature, or disable it.

[ngowerjo]

Yet another example from Spotify of "we want to choose what music you want to listen to". I think I'm pretty capable of making those decisions myself. 

[vdheijdentom]

Smart Shuffle is useless and unwanted. Please include a setting to permanently disable this.

[Ivelina]

Hey folks,

Just jumping in here with a new image to better understand what each of the playback buttons mean:

Cheers 🙂

[0C3]

@Ivelina we know how it works, we know what it does. We do not want it though.

The shuffle icon/function is a universal long-time function on physical devices and apps, for tens of years. It works like this: shuffle on, shuffle off. It does NOT have a third function. It should NOT have a third function.

The difference in normal shuffle and smart-shuffle icon is very minimal, often not noticable right away on small screens and/or while for example driving. The UX is horrible!

On top of all that, it's often not working properly; enabling or disabling smart-shuffle is slow and bugged. It seems to randomly activate itself often. It takes multiple seconds to enable/disable. It's frustrating.

So PLEASE let us have an option to disable smart-shuffle. Or give it it's own button.

The current way is not the way and all these upvoted/replies here should prove as much. Start listening to your (paying!) customers!

[Talos1]

Hi Ivelina,

Thanks for interacting in the topic, it helps to show that Spotify does have a presence here. Confusion over the similarity of the graphics chosen to show the linear, shuffle or smart shuffle arent really the issue presented by the original poster and the vast majority of comments. We are asking for a toggle to be added to the settings to allow the shuffle button to function in 2 modes, linear and shuffle instead of linear, shuffle and smart shuffle.

I hope this helps clarify the idea better.

Thanks again for responding and please reach out if you have any questions.

[Sksss]

This situation is just beyond any critique. Spotify wants holocaust to look like a minor inconvenience. 

Support stopped responding to my emails long time ago because id keep asking about the shmart shuffle. Why cant we get the simple fix of being able to disable it, not see it popping up. 

It made me despise this whole company and app, even tho i used to really love it.

But today? 

Screw spotify. I wish this company fails 

[DJMcGoven]

Lol a moderator finally jumps into the chat just to talk to us like we're dumb. 😭

How about an actual update to what spotify is going to do about this? If you're not interested in removing it, just say that so we can move on. I hear Apple Music is pretty popular.

[5dv8xy6xt2eezzex1ixp]

Hello Ivelina, glad to see you in on this topic. Small bit of input: your post, speaks to an issue, that fewer than 5% of the posters in this thread have merely hinted at and NONE of the 95%+ of the others have asked about. So your post is most certainly not in the right forum/thread. Nobody is asking 'how to use' this 'feature' that people seem to actually hate. They are asking Spotify to either: put this feature somewhere else in the app, like "please make reccos for me" area on the first, splash screen, OR to completely remove it from peoples personally created/curated playlists - and under EVERY circumstance, disable it is the 'default' setting. Make sense? If not, please let me know. Cheers.

[BlueNote12]

The best solution to this ridiculous problem that Spotify obviously does not care about at all is to leave Spotify. I was with them from the beginning, have been a paid subscriber for years and finally cancelled my paid subscription and moved to Apple Music. No Smart Shuffle shoved down your throat and the lossless audio quality is infinitely better than Spotify.

I'd be happy to pay again for Spotify when the Smart Shuffle feature has a permanent off switch or is removed completely from the app.

[oreodoh]

Finally moved completely from not using Spotify (currently still exploring Amazon Music Unlimited) to deleting the Spotify app from all my devices. Such a shame, because there are lots of features I miss, but I can't go back to a company that doesn't listen to its paying customers.

Not saying Amazon is much better, as I have had challenges reliably finding my playlists after using TuneMyMusic to migrate them from Spotify, but hey, at least the shuffle button works! And that's enough to take me from free trial to paying customer.

My family (2 adults 3 kids) also doesn't miss Spotify much. In fact my kids were already using Amazon Music more frequently than Spotify so they've loved the change. My daughter likes Hamilton and was pleasantly surprised that she could play the entire album from the start instead of having to shuffle a bunch of "similar songs" to get to the one she really wanted to hear.

So yeah, the fact that my wife is cool with it AND the tween? Highly unlikely to go back to Spotify unless the company starts taking us seriously on this issue.