[Playlists] Solution to false/abusive reporting

[CloudlightRec]

Whenever someone reports a playlist - the title and cover art are removed immediately. This is often abused to hurt record labels and playlist curators. After contacting support - the account of someone who abused this system gets taken down. This person then creates another email and free Spotify account and repeats the process. 

There is a simple solution to the problem - enable reporting feature only after 10 hours of music/podcasts were streamed using the account. It won't change the experience for a normal user but makes copyright abuse impractical. It's cheap and easy to implement and would stop 95% of false claims.

Thank you for your consideration. 

[PLAYTIFY]

Still not fixed - will keep posting here till it is.

[coolpanama]

Hello people,

We are also having to put up with this (sh*t! 😡), because Spotify uses a broken report system and allows bullies and abusers to roam freely and unhindered on it's platform, giving innocent and honest people like us a terrible hard and irritating time just to keep our playlists online.

We have a playlist with 3877 followers and have had 285 FALSE reports up to now. The first was on 22-jan-2021. It started with only one a day, but now we have days with 50 false reports. And every time we need to put the Title, Description and Image back. 50 times a day! Is that fair Spotify? 😡  What do you treat your users bad! It's really incredible!

Here are only some reports from today:

It's a shame Nanio's idea Prevent automatic takedown of reviewed content was taken down, because I think it would fix our problem best.

I think this is a BIG problem for Spotify, otherwise it would have been fixed a long time ago.

Hang in there folks, keep re-posting your content on Spotify, keep contesting the false reports, keep commenting here in the community ... and in the end good will prevail 😇 I'm sure

[PhxnkLxrd]

Trying to get my Playlist banned by putting bottled followers on it.

So about 3 weeks ago, my Playlist had a massive increase in followers, from 2.3k to 6.4k. I had no idea how it happened and I was in shock a bit when I saw it at first. I had the suspicion that it was bottled followers because it had a massive increase but didn't kept growing in that rate further.

Now some time later, all the followers are back at "normal" (2.3k). I don't have any growth now and lost followers. The only reason why I think someone would do that to me, is to get rid of my Playlist in the dirtiest way possible. My Playlist luckily didn't get completely removed but I believe there was a chance it would.

So watch out for unusual Playlist growth and I would write a email to Spotify to clear up that it wasn't you, even if they won't give a damn about it, but at least you can say, when it gets taken down, that you explained in a email that it wasn't you and expect a undo for the takedown or whatever.

Stay safe guys

[PLAYTIFY]

@Spotify it getting worse every day…

[NickBV]

I'm done with Spotify I've been dealing with ongoing playlist report issues for over 2 months now, not once did I get a response to my emails and this has been ignored. Apple Music here I come. 🙂

[furlan_tv]

I feel you @NickBV , i've been dealing with this stuff since march... i haven't got a SINGLE day off with this sh*t.
Hopefully, one day, @Spotify will fix this, it's a simple fix to be implemented, we just have to wait.

[Orieland]

Unfortunately Bots are false reporting again. Spotify please help us fix this permanently please. Your playlist curators to deserve harassment from false reporting specially now that they are using bots

[XW2]

It's unbelievable how easy someone can just report a playlist for abusive content with the outcome the image and description get automatically deleted. Even though there is no image anymore (just the 4 basic covers of the album) and no description people can report this as abusive. It should not be that difficult to make it impossible to report the playlist if there is no image/description, just as it is impossible to report a spotify playlist. In my case my playlist gets reported 3 times/day for the last 2 months. The support service of Spotify is not doing anything, not even answering any of my e-mails, a big company unworthy! 

[JFC_Alves]

Hi,

Considered you lucky to have 3 reports a day. I get multiple of dozen everyday for only 1 playlist. 

Yesterday my most followed playlist was finally free of bots. But today another playlist is targeted by bots.

It will end when Spotify will make an absolute change to its report system. By now we have to loose an incredible amount of time to rewrite the playlists send email, etc..

I calculated,  I received almost 1k reports, loosing 3mins each. I spent nearly 50 hours in this sh..it.

How cool is that...

[TheLedge1]

I get reported every 5 to 6 minutes after I change it.  That's min timeframe to get it removed because that's the timeframe for Spotify to email the abuser a verification code.   It happens at all times of the day or night nonstop.  That's 288 reports a day.   Why should it be possible for someone to report the same playlist 288 times in a day?  I understand that currently that Spotify can't check every reported playlist because I'm sure the number is astronomical that they get in a day.  That's because IT"S UNLIMITED on how many one person can report of the SAME playlist.  Perhaps if they only allowed a person to report a playlist once until it's reviewed then they could actually have the staff to go over the daily reports.  Current method is just the simple and cheap way of doing it.    At a minimum, run a simple query to remove those who are reporting multiple every single day.   Even an intern could do that in seconds and take action.