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Downtime July 22nd, 2025: Can't login to Spotify Kids

Hey folks,

 

We're receiving reports mentioning that Spotify Kids is having some issues to let the users log in. This is already being investigated internally by the relevant teams. Thanks for your reports.

 

Stay tuned.

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! Some users might need to fully close and restart the app before trying again.

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!

Comments
Beachdaysrbest

In the uk. Same problem

AdrianFromTheUK

Same here UK - I have a family account - all other members have working spotify but my daughter's account does not work and we're in the same house on the same Wifi!!!

cenanazeri

Same in Germany

Ngolaugh

Is there some kind of outage? I cannot log in at all to kids Spotify either. First the error above now it won’t log in at all. 

sv03ntechuim08u7ubdd

Same issue here in France. There must be a problem with Spotify.

frankjjimenez

Same in Spain 

FallenAngel20

I’m having this issue also, was working yesterday and now today has logged out on all devices and states cannot get in my region -United Kingdom. 
app is updated and checked my region is set correctly but won’t work

robertprotz

Yup. Same thing here (USA). Nothing indicated on the “ongoing issues” board so I guess no way to find out when it is resolved. 

thbrodowski

I have the same issue in Germany. Yesterday the KIDS access works fine, today i get an Error-Message that KIDS is not available in my country!?

MachaMoose

Me too (UK). Very frustrating as is used every night to get to sleep! Do Spotify chime in on these discussions or is this just a place for us to talk to ourselves?