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Downtime July 22nd, 2025: Can't login to Spotify Kids

Hey folks,

 

We're receiving reports mentioning that Spotify Kids is having some issues to let the users log in. This is already being investigated internally by the relevant teams. Thanks for your reports.

 

Stay tuned.

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! Some users might need to fully close and restart the app before trying again.

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!

Comments
OscarDC

Hey folks,

 

We've great news about this. The team in charge has identified the issue and a fix has been rolled out! So we'd recommend trying to log in again to confirm if it's working properly.

 

Keep us posted.

124691441

I am now receiving the same error on one of my daughters innioasis music players. I am in the United States. Is there something I can do? Thanks! 

Danielle8710

Still not able to access in the UK. 

Will try again soon 

b1ca84m89hzldlqc2b5w

Acá en Buenos Aires pasa lo mismo. Mi hijo lo estuvo usando ayer. Hoy se le cerró la sesión y dice "la aplicación no está disponible en el país donde registraste tu cuenta"

Homesownadventures

We just used Spotify kids yesterday, and today it says it is not supported in our area. Oregon,usa

hzwei98

Same here in the US, just came back a week or so ago from the UK and thought it might be related, but now that I see these other posts it seems like a more systemic problem. It was also working just fine until yesterday. 

Zergo1

Same issue here in Canada, Spotify Premium Family. Two iPad's, two iPhone's, iOS 18 and iPad OS 18. OscarDC's comment that it's fixed is not accurate in my experience and they block DM's to clarify whether it's a rolled out updates or an immediate fix.

SpragO

We're having the same issue here in the US (New England)

Homesownadventures

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 i just got off the chat with support. They are aware of the issue and are looking to correct it soon!

hzwei98

Same here, still not working despite the news that it should be fixed now.