[MacOS] Desktop app crashing, Home page not loading

[Yordan]

We've received reports from Mac users that the desktop app crashes and the Home page refuses to load - an error message "Something went wrong" is displayed instead.

This is being investigated.

[vanroses]

Plan Premium

Country Brazil

Device iMac /  Intel Core i5

Operating System Sonoma 14.0 
Current Spotify Version Spotify para macOS (Intel) 1.2.21.1104.g42cf0a50

Issue: It doesn't open the home page, just the message "Something went wrong."
This problem started after updating to the latest version of MacOS: Sonoma 14.0.
For now, I'm using the web player which works normally.

[volf]

OS - version 14 (Sonoma)

Spotify for macOS (Apple Silicon)
1.2.21.1104.g42cf0a50

Troubleshooting:

1. Restarting the app

2. Refreshing the app

[jamescastells]

Apparently they fixed it on the server side. I'm still with 1.2.21.1104.g42cf0a50, but now the home screen works again:

[thiagogsr]

I can confirm it's working again, thanks everyone

[lamp]

It is working for me again too (Spotify for macOS (Intel), 1.2.21.1104.g42cf0a50).

[lol005]

@Yordan @Prague I can confirm that the home screen is working as usual now.
Thanks for the fix.

[Yordan]

Hey folks,

Thanks for your patience while our tech team looked into this issue.

We’re happy to announce that this should now be fixed for everyone! If you're still having trouble you can post a new thread in the relevant help board here.

Cheers!

[Prague]

Howling with joy to hear this is resolved, @Yordan is absolutely G.O.A.T’d for facilitating this! Couldn’t do it without @lol005’s original post and all the beautiful users contributions.
Let’s get back to the music folks,

-Prague the Dog

[stanleyxxie]

This issue has been resolved by itself

I do not do anything specific, I'm just connecting to my usual network/ISP

[shukudai]

Confirmed.  It is resolved!