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Smart Shuffle keeps turning itself on

Hey folks!

 

Some of you have reported that Smart Shuffle is automatically turning itself on again after being switched off. This is now being looked into.

Note: The Smart Shuffle feature works on a playlist-by-playlist basis. If you turn it off on one playlist, it doesn't mean that it is turned off for all playlists.

We'll keep you posted 🙂

Hey folks,

 

We're marking this Ongoing Issue as Fixed as the original issue is now resolved 🙂
In case you're still in need of any assistance, make sure to leave a post in the Help boards and we'll gladly take a further look into things for you.

 

Cheers!

Top Answer
Vasil

Hey folks,

 

Just a heads-up that you can now toggle whether Smart Shuffle is available on your mobile apps from the app settings!

  1. Tap your profile picture at the top.
  2. Tap Settings and privacy.
  3. Select Playback.
  4. Switch Enable all play modes off and you're good to go!

Stay tuned for updates in regard to the other platforms 🙂

As for this Ongoing Issue thread, our tech folks are doing their best to figure out the root cause of the issue itself.
We'll keep you posted!

Comments
Vasil
Status changed to: Fixed

Hey folks,

 

We're marking this Ongoing Issue as Fixed as the original issue is now resolved 🙂
In case you're still in need of any assistance, make sure to leave a post in the Help boards and we'll gladly take a further look into things for you.

 

Cheers!