Sound Capsule not updating properly

[Vasil]

Hey folks! 

You may have noticed that your Sound Capsules may not be updating properly! 

This is on our radar and it's being looked into 🙂

[raghavgarg28]

the problem continues, been a week and no update on the sound capsule, last update to it was on 15th september

[pip9]

Hey my sound capsule still hasn’t been fixed. For the past few days it’s been showing that it was last updated on the 15th. I tried reloading my app in hopes of fixing it but the minutes remains the same except it now says that updated in the 22th. And I’ve listened to a lot of music over the week so that value can’t possibly be right…

please fix this… 

[pip9]

idk how this is even possible but my entire September month is just gone… what was coming for September previously(the incorrect value btw) has now become octobers… 

thanks a bunch for doing nothing ig guys? 😭😭😭

[Luisaaaaa22]

Hello, I’ve been experiencing this issue since September 22, when I switched from an old account. The artists, songs, and listening time for last month and the beginning of this month are incorrect. Currently, the time capsule shows that I listened to 2 minutes and 2 songs, but I believe I listened for around 60 minutes. Please try to fix this error as soon as possible. Thank you.