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Ongoing Issues

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Forum Posts

Spotify not working on Amazon Fire TV

It no longer works on my Fire TV. I cannot log in or stream to it. None of the solutions on here work.

  • Casual Listener
  • It no longer works on my Fire TV. I cannot log in or stream to it. None of the solutions on here work.   
  • janeydempsey
  • Visitor
  • 150492 Views
  • 489 comments
  • 2215 likes
  • Connect
  • Fixed
  • 150492 Views
  • 489 comments
  • 2215 votes

Spotify + Chromecast Audio Connection Keeps Dropping

Plan Premium Country USA Device iPhone X, iPhone 8, Chromecast Audio (3 devices), Motorola MG7315 modem/router Operating System iOS 13 My Question or Issue Hi. We have 3 Chromecast Audio devices on my home network connected via a single Motorola MG73...

  • Casual Listener
  • ...hromecast Audio devices on my home network connected via a single Motorola MG7315 modem/router. All devices are confirmed to be running the latest firmware. We cast Spotify from either an iPhone XR o...
  • pxsepulv
  • Newbie
  • 57480 Views
  • 340 comments
  • 817 likes
  • Connect
  • Not Right Now
  • 57480 Views
  • 340 comments
  • 817 votes

"Connect to WiFi and wake device" when trying to use Alexa speaker group

PlanPremiumCountryUSADeviceMacBook Pro 18,1 + iPhoneOperating SystemLatest for both My Question or IssueSpotify Connect + Alexa has always has major issues and never reliable. Today's flavor of the week is this. All the devices in the group are awake...

Screenshot 2023-09-11 at 12.18.58 PM.png Screenshot 2023-09-11 at 12.23.29 PM.png
  • Regular
  • Plan Premium Country USA Device MacBook Pro 18,1 + iPhone Operating System Latest for both   My Question or Issue Spotify Connect + Alexa has always has major issues and never r...
  • gwenolechenouard
  • Newbie
  • 8017 Views
  • 39 comments
  • 11 likes
  • Connect
  • Need more info
  • 8017 Views
  • 39 comments
  • 11 votes

[Connect] Can't play songs saved to Your Library on Connect devices

Hey folks, We’re receiving reports that it's not possible to play certain songs on Connect devices. First, we'd recommend trying a clean reinstall of the app on your device by following the steps here. If after that you’re still experiencing the issu...

  • Spotify Legend
  • Hey folks,   We’re receiving reports that it's not possible to play certain songs on Connect devices.   First, we'd recommend trying a clean reinstall of the app on your device by f...
  • gg52
  • Newbie
  • 48932 Views
  • 234 comments
  • 235 likes
  • Connect
  • Fixed
  • 48932 Views
  • 234 comments
  • 235 votes

Tinder asking me to sign up for Spotify

I am trying to connect my tinder to Spotify, however when I click the Connect button, it opens my Spotify app and tells me to sign up for Spotify. I have checked and I am already logged into Spotify, the app is up to date, and it’s still saying I nee...

  • Casual Listener
  • I am trying to connect my tinder to Spotify, however when I click the Connect button, it opens my Spotify app and tells me to sign up for Spotify. I have checked and I am already logged into S...
  • cabcallaway
  • Regular
  • 12901 Views
  • 45 comments
  • 150 likes
  • Connect
  • Fixed
  • 12901 Views
  • 45 comments
  • 150 votes

[Connect] Yamaha receivers disabled in Device Picker

Hello, I have two Yamaha receivers, which are visible, but grayed out in the list Device Picker. There is a note next them: "Can't play this right now". I have a big bunch of other devices that work and to which Spotify can be connected to via WIFI o...

  • Regular
  • ...f other devices that work and to which Spotify can be connected to via WIFI or LAN.   My devices, which are working (all are in the same network, most via WIFI, some computers are connected v...
  • osavisaari
  • Visitor
  • 7966 Views
  • 20 comments
  • 4 likes
  • All Platforms
    Connect
  • Fixed
  • 7966 Views
  • 20 comments
  • 4 votes

[Connect] Can't use 'play button' on filtered 'Liked Songs' list

Plan Premium Country Poland Device Dell Lattitude L5500 Operating System Windows 10 Desktop App + Google Chromecast My Question or Issue While streaming music to Chromecast I can't use 'play button' which appear on every song on the list. The problem...

  • Casual Listener
  • Plan Premium Country Poland Device Dell Lattitude L5500 Operating System Windows 10 Desktop App + Google Chromecast   My Question or Issue While streaming music to Chromeca...
  • e0hTA54Rqoxk
  • Visitor
  • 1229 Views
  • 9 comments
  • 2 likes
  • Connect
  • Fixed
  • 1229 Views
  • 9 comments
  • 2 votes

Connect stopped seeing Pioneer XC-HM82 CD network reciever

Why has connect stopped working with this device. It's the only reason I have a family subscription. Is not in the Pioneer discontinued device list. No connect. No subscription. Simple.

  • Casual Listener
  • Why has connect stopped working with this device.  It's the only reason I have a family subscription.    Is not in the Pioneer discontinued device list.    No connect.&n...
  • Alfredo
  • Roadie
  • 732 Views
  • 2 comments
  • 2 likes
  • Connect
  • Case Closed
  • 732 Views
  • 2 comments
  • 2 votes

Spotify Connect Broken

Won't play through any device. It shows it playing, but no sound comes out.Reinstalled, restarted everything. No dice.Android app + web app.

  • Casual Listener
  • Won't play through any device. It shows it playing, but no sound comes out. Reinstalled, restarted everything. No dice. Android app + web app. 😞
  • Alfredo
  • Roadie
  • 186 Views
  • 2 comments
  • 0 likes
  • Connect
  • Case Closed
  • 186 Views
  • 2 comments
  • 0 votes