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Forum Posts

Ford Sync3 - Skip Track breaks constantly, unable to pick playlist of "saved songs"

Ever since the latest update a month or so ago that added the new and improved interface, there has been a missing feature and bug introduced that is driving me nuts. First, the new interface is fantastic and a huge improvement. With that out of the ...

  • Regular
  • Ever since the latest update a month or so ago that added the new and improved interface, there has been a missing feature and bug introduced that is driving me nuts.   First, the new interfac...
  • latericius
  • Newbie
  • 604 Views
  • 11 comments
  • 1 likes
  • Android
    Hardware Partner
  • Closed
  • 604 Views
  • 11 comments
  • 1 votes

Can't see my own playlist

Hi, don't know if I'm posting this in the right place. I had some problems with my Spotify today, it kept on saying that it was playing on another device like someone else was using it. I changed my password and it stopped.The problem is that one of ...

  • Casual Listener
  • Hi, don't know if I'm posting this in the right place.  I had some problems with my Spotify today, it kept on saying that it was playing on another device like someone else was using it. I...
  • EstefanyA_Bog
  • Roadie
  • 738 Views
  • 6 comments
  • 1 likes
  • Playlists
  • Closed
  • 738 Views
  • 6 comments
  • 1 votes

Some Songs and their Albums are not updating properly.

Some songs I added to my music previously act like they aren't on the correct album even though they should be or they refuse to show up/play on my song list and forces me to readd them as if I didn't before. Is there a way to fix this? (Starset's Tr...

  • Casual Listener
  • Some songs I added to my music previously act like they aren't on the correct album even though they should be or they refuse to show up/play on my song list and forces me to readd them as if I didn'...
  • Melody
  • Community Manager
  • 142 Views
  • 5 comments
  • 1 likes
  • Desktop
  • Closed
  • 142 Views
  • 5 comments
  • 1 votes

The Last Hour of Loneliness by Elba Weird Sound at 3:17

What's wrong with the song of "The Last Hour of Loneliness" by Elba? It's included in the Peaceful Piano list but if you played the song until 3:16 to 3:18 you'll hear a sudden scary noise for a short moment! I WAS ON MY EARPHONE!! CAN YOU IMAGINE HO...

  • Casual Listener
  • What's wrong with the song of "The Last Hour of Loneliness" by Elba? It's included in the Peaceful Piano list but if you played the song until 3:16 to 3:18 you'll hear a sudden scary noise for a shor...
  • myself379
  • Casual Listener
  • 339 Views
  • 13 comments
  • 1 likes
  • Android
  • Closed
  • 339 Views
  • 13 comments
  • 1 votes

Genre Stations are just short playlists

When I play a genre radio station it comes up as just a short playlist and stops playing after the last song

  • Visitor
  • When I play a genre radio station it comes up as just a short playlist and stops playing after the last song
  • MaryC1
  • Spotify Legend
  • 262 Views
  • 8 comments
  • 1 likes
  • Genre Radio
    Radio
  • Closed
  • 262 Views
  • 8 comments
  • 1 votes

"Ban" artist from radio

the band ''camel'' has some albuns of ther own, but as i saw while i was looking at theirdiscography, it seems that another artist also by the name camel has entered the original band discography. it seems that the second camel makes eletronic music ...

  • Casual Listener
  • the band ''camel'' has some albuns of ther own, but as i saw while i was looking at their discography, it seems that another artist also by the name camel has entered the original band discography. ...
  • MaryC1
  • Spotify Legend
  • 120 Views
  • 4 comments
  • 1 likes
  • Desktop
  • Closed
  • 120 Views
  • 4 comments
  • 1 votes

Shuffle doesn't shuffle

There aren't too many recent posts about this, but the shuffle option in spotify is broken or has never worked. It keeps on playing the same tracks even though some tracks haven't even been played yet. How hard is it to add a bit in the algorithm tha...

  • Casual Listener
  • There aren't too many recent posts about this, but the shuffle option in spotify is broken or has never worked. It keeps on playing the same tracks even though some tracks haven't even been played ye...
  • Melody
  • Community Manager
  • 102 Views
  • 2 comments
  • 1 likes
  • Shuffle Algorithm
    Shuffle in playlists
  • Closed
  • 102 Views
  • 2 comments
  • 1 votes

[Brazil] Cannot switch Credit Card

Hi!Multiple users reported they cannot change their Credit Card to pay for Premium Subscription, I believe all in Brazil. Can you please check? I'm reposting because I believe this is the correct place for the issue but feel free to close this and ma...

  • Regular
  • Hi! Multiple users reported they cannot change their Credit Card to pay for Premium Subscription, I believe all in Brazil. Can you please check? I'm reposting because I  believe this is the cor...
  • MaryC1
  • Spotify Legend
  • 135 Views
  • 3 comments
  • 1 likes
  • brazil brasil credit card
  • Closed
  • 135 Views
  • 3 comments
  • 1 votes

Music will not play after ad

So basically, an advertisement plays, all cool, then when it finishes, usually my music should automatically continue playing - however for one specific ad, it seems to never end. When I double click on a song to play from a playlist, it says it will...

  • Casual Listener
  • So basically, an advertisement plays, all cool, then when it finishes, usually my music should automatically continue playing - however for one specific ad, it seems to never end. When I double click...
  • Melody
  • Community Manager
  • 344 Views
  • 9 comments
  • 1 likes
  • ads
    Music
    PC
  • Closed
  • 344 Views
  • 9 comments
  • 1 votes

Offline when on Wifi

I'm a swiss premium user. since several days it wont connect anymore while on my wifi. my internet connection is working fine. I look into all threats and went through all steps:- did a router firmware update. strangely for some minutes after that it...

  • Casual Listener
  • I'm a swiss premium user.   since several days it wont connect anymore while on my wifi. my internet connection is working fine. I look into all threats and went through all steps: - did a ro...
  • MaryC1
  • Spotify Legend
  • 340 Views
  • 8 comments
  • 1 likes
  • iOS
  • Closed
  • 340 Views
  • 8 comments
  • 1 votes

[Web Player] Incorrect Encoding is used in Related Music titles and artist names

Repro StepsOpen Web PlayerStart playing music from Chinese artist like "Rainie Yang"Look in the "Related Music" sectionExpected: The songs and artists are displayed in ChineseActual: They are displayed incorrectly (Screenshot below) "Related Music" (...

IncorrectEncoding.PNG
  • Casual Listener
  • Repro Steps Open Web Player Start playing music from Chinese artist like "Rainie Yang" Look in the "Related Music" section Expected: The songs and artists are displayed in Chinese Actual: &nbs...
  • Natalie
  • Spotify
  • 556 Views
  • 13 comments
  • 1 likes
  • bug
    Web Player
  • Closed
  • 556 Views
  • 13 comments
  • 1 votes

Spotify Radio never loads

I'm a big fan of Spotify radio... when it loads! Sometimes, directly after an update, I have no issues but 90% of the time nothing loads and I can't view or choose a radio station. I'd love this to be fixed please

  • Casual Listener
  • I'm a big fan of Spotify radio... when it loads! Sometimes, directly after an update, I have no issues but 90% of the time nothing loads and I can't view or choose a radio station. I'd love this to b...
  • MaryC1
  • Spotify Legend
  • 150 Views
  • 5 comments
  • 1 likes
  • Android
  • Closed
  • 150 Views
  • 5 comments
  • 1 votes

Me cancelaron mi cuenta premium y esta pagada

Hola que tal, el mes pasado se me hiso un cargo doble de pago de cuenta premium, y segun sus soluciones este mes no se me cobraría nada, local fue correcto y no se me cobro , pero el día de hoy me han cancelado mi cuenta premium, que solución hay a e...

  • Casual Listener
  • Hola que tal, el mes pasado se me hiso un cargo doble de pago de cuenta premium, y segun sus soluciones este mes no se me cobraría nada, local fue correcto y no se me cobro , pero el día de hoy me ha...
  • JosimarFuzz
  • Newbie
  • 253 Views
  • 3 comments
  • 1 likes
  • Cancel subscription
  • Closed
  • 253 Views
  • 3 comments
  • 1 votes

(Ps4) wont play all music

So I have been using Spotify on the ps4 for a while. I was listening to one of the playlists featured by Spotify with 100+ songs. The playlists ended quick 1-2 hours long so I assumed the songs were short. I tried a cpunity playlist with 700 songs an...

  • Casual Listener
  • So I have been using Spotify on the ps4 for a while. I was listening to one of the playlists featured by Spotify with 100+ songs. The playlists ended quick 1-2 hours long so I assumed the songs were ...
  • Natalie
  • Spotify
  • 1219 Views
  • 29 comments
  • 1 likes
  • PS4 App
  • Closed
  • 1219 Views
  • 29 comments
  • 1 votes

No longer having premium after paying for it and losing all of my downloads and playlists

Spotify logged me off and now I do not have premium and I just saw the payment to my bank account. I also no longer have all of the music I had downloaded and all of my play lists are gone. Followed all of the steps, logged off and uninstalled spotif...

  • Casual Listener
  • Spotify logged me off and now I do not have premium and I just saw the payment to my bank account. I also no longer have all of the music I had downloaded and all of my play lists are gone. Followed ...
  • Laura
  • Roadie
  • 100 Views
  • 1 comments
  • 1 likes
  • Android
  • Closed
  • 100 Views
  • 1 comments
  • 1 votes

onkyo tx8050 stop connecting to spotify

for about a week I'm unable to play spotify on my onkyo tx-8050. Spotify either won't connect, or freezes in menu (playlists are all messed up and they are not updated). log in/out doesnt help. any ideas why this happen?

  • Casual Listener
  • for about a week I'm unable  to play spotify on my onkyo tx-8050. Spotify either won't connect, or freezes in menu (playlists are all messed up and they are not updated).   log ...
  • christian48
  • Newbie
  • 363 Views
  • 6 comments
  • 1 likes
  • Onkyo
  • Closed
  • 363 Views
  • 6 comments
  • 1 votes

Spotify opens, but doesn't load up correctly.

Hey! So I'm having a issue with my spotify. For some reason when I open my spotify, it doesn't load up correctly. So when the Spotify opens, it is nothing there, so I can't click anything. I'll send a picture so you can see hoow it looks like. (https...

  • Regular
  • Hey! So I'm having a issue with my spotify. For some reason when I open my spotify, it doesn't load up correctly. So when the Spotify opens, it is nothing there, so I can't click anything. I'll send ...
  • ThomasKleivhaug
  • Regular
  • 302 Views
  • 4 comments
  • 1 likes
  • Windows
  • Closed
  • 302 Views
  • 4 comments
  • 1 votes

skipping on spotify playlist

hey all 1st time txing here,im having problems on my spotify playlists and some artist music when i click play,its scratching \ jumping.im paying the premium and even when i log out then log in again it stills happens,was wondering did this ever happ...

  • Casual Listener
  • hey all 1st time txing here,im having problems on my spotify playlists and some artist music when i click play,its scratching \ jumping.im paying the premium and even when i log out then log in again...
  • Leo
  • Spotify
  • 621 Views
  • 2 comments
  • 1 likes
  • Desktop
  • Closed
  • 621 Views
  • 2 comments
  • 1 votes

Recently Played Artists not updating

Hi there,This problem is occurring on both my Spotify for Mac app and also iPhone app, my recently played artists tab hasn't updated in a few weeks or more, I love to be able to keep track of what I've played and replay it later. I do have the settin...

  • Casual Listener
  • Hi there, This problem is occurring on both my Spotify for Mac app and also iPhone app, my recently played artists tab hasn't updated in a few weeks or more, I love to be able to keep track of ...
  • MaryC1
  • Spotify Legend
  • 394 Views
  • 15 comments
  • 1 likes
  • iOS
    Mac
  • Closed
  • 394 Views
  • 15 comments
  • 1 votes

Song Playback Issue (Only One Song)

The Song In Question: "You vs. The World" by The Morning Of on the album "The World As We Know It" The Issue:When playing the song, the first second plays, then Spotify skips to the next track. When I put the repeat option to "Repeat 1" it will play ...

  • Music Fan
  • The Song In Question: "You vs. The World" by The Morning Of on the album "The World As We Know It"   The Issue: When playing the song, the first second plays, then Spotify skips to the next t...
  • Leo
  • Spotify
  • 419 Views
  • 6 comments
  • 1 likes
  • bug
    Issues
    playback
  • Closed
  • 419 Views
  • 6 comments
  • 1 votes