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We've received reports from free users who are unable to download
podcast episodes. Tapping the download icon results in an exclamation
mark, indicating that the attempt failed.
We've received reports from free users who are unable to download podcast episodes. Tapping the download icon results in an exclamation mark, indicating that the attempt failed.
Hey folks! We noticed that our account page Spotify.com/account/ is
displaying an error message saying "Something went wrong. Try again
later". This is now being looked into
Hey folks!
We noticed that our account page Spotify.com/account/ is displaying an error message saying "Something went wrong. Try again later". This is now being looked into 🙂
We're seeing reports that some users are unable to see content on their
Home screen. This seems to happen both on the mobile app and on desktop.
While some users only see videos on mobile, others only see Recently
played on desktop, or no content is ...
We're seeing reports that some users are unable to see content on their Home screen. This seems to happen both on the mobile app and on desktop.
While some users only see videos on mobile,...
We've gotten reports that users who've paid for Premium and are logged
in the correct account do not see the Premium feature. This affects
different products, such as Premium Individual, Duo, Family, etc. We're
aware of this and it's being looked int...
We've gotten reports that users who've paid for Premium and are logged in the correct account do not see the Premium feature. This affects different products, such as Premium Individual, Duo, Family,...
We've received reports from iOS users about the app getting
progressively slower after opening until it eventually crashes after a
couple of minutes of use.
We've received reports from iOS users about the app getting progressively slower after opening until it eventually crashes after a couple of minutes of use.
We've been getting reports that Jam is not working. Some users are
getting the error message 'The host device cannot play this content' or
'This content cannot be played on the server's device'.This is currently
being looked into.
We've been getting reports that Jam is not working. Some users are getting the error message 'The host device cannot play this content' or 'This content cannot be played on the server's device'. T...
Users are reporting that when they click on their and the other person's
profile pictures on the right side of every song in a Blend, no further
info is displayed. The screen just dims. It used to show who listened to
which song. This seems to only b...
Users are reporting that when they click on their and the other person's profile pictures on the right side of every song in a Blend, no further info is displayed. The screen just dims. It used ...
Hey folks!Some of you may not be able to switch to any of the Basic
plans using Google Play Billing (GPB). This is now being looked into. As
a workaround you can try selecting a different payment method.
Hey folks! Some of you may not be able to switch to any of the Basic plans using Google Play Billing (GPB). This is now being looked into.
As a workaround you can try selecting a different p...
Hey folks, Users are seeing the above error message when they try to log
in on the desktop app. There's no issue on the web player and mobile.
For some this was resolved by changing the default browser in the system
settings.
Hey folks,
Users are seeing the above error message when they try to log in on the desktop app. There's no issue on the web player and mobile.
For some this was resolved by...
Hey there,We're receiving some reports mentioning that the purchase link
is currently down returning the error "We're all mixed up". This is
currently being investigated by internal teams. Thank you for your
patience. Cheers.
Hey there, We're receiving some reports mentioning that the purchase link is currently down returning the error "We're all mixed up".
This is currently being investigated by intern...
We're receiving reports from users that their Discover Weekly playlist
is empty. This is happening across devices (Android, iOS, MacOS,
Windows), as well as in the Web Player.
We're receiving reports from users that their Discover Weekly playlist is empty.
This is happening across devices (Android, iOS, MacOS, Windows), as well as in the Web Player.
Hey folks, We received some reports from Android users that when
clicking on the Discography section of an Audiobook, only see the latest
audiobook release appears. However, in the artist profile, all of the
Audiobooks can be seen. This is being inve...
Hey folks,
We received some reports from Android users that when clicking on the Discography section of an Audiobook, only see the latest audiobook release appears. However, in the artist...
We've received contacts from users with partner subscriptions managed
through Vodafone reporting that their accounts were unexpectedly
reverted to free.
We've received contacts from users with partner subscriptions managed through Vodafone reporting that their accounts were unexpectedly reverted to free.
Hey folks! We're aware that some of you (particularly in regions of
Asia) cannot download the desktop client at the moment. The page shows
an Error 500. Tip: As a workaround you can try downloading the app via
the Microsoft app store.
Hey folks!
We're aware that some of you (particularly in regions of Asia) cannot download the desktop client at the moment. The page shows an Error 500. Tip: As a workaround you c...
We're getting reports that the Autoplay feature isn't working for some
users. When a song is played from the search, the app doesn't continue
playback of recommended songs after the searched song is over. This is
happening on both iOS and Android dev...
We're getting reports that the Autoplay feature isn't working for some users. When a song is played from the search, the app doesn't continue playback of recommended songs after the searched song is ...
We've received reports from Windows users that they cannot search on
Spotify using the desktop app or the Web Player. An error message or a
blank page is displayed.
We've received reports from Windows users that they cannot search on Spotify using the desktop app or the Web Player. An error message or a blank page is displayed.
Hey folks! We received reports from some of you in Brazil that the
Premium Individual page shows the error: "Something's gone wrong.
Refresh this page or try again later. It may take some time to get
things up again.” Some payment options may not be ...
Hey folks! We received reports from some of you in Brazil that the Premium Individual page shows the error: "Something's gone wrong. Refresh this page or try again later. It may take some ti...