Ongoing Issues

Connecting to spotify.... in Android Notification

PlanPremiumCountry GermanyDevicePixel 2 XLOperating SystemAndroid Pie My Question or Issue Since the latest update, I get the message in the notification bar "Connecting to spotify" (sorry, living in germany, hopefully I've translated correct) This i...

FormelLMS
Regular
Plan Premium Country Germany Device Pixel 2 XL Operating System Android Pie My Question or Issue Since the latest update, I get the message in the notification bar "Conne...
2018-11-08 10:36:10 AM
2019-11-19 9:13:18 PM
Mellaicious
Newbie
122068 Views
540 comments
3677 likes
Fixed

122068 Views
540 comments
3677 votes

Now Playing bar missing on Android

Hey folks, We have received reports that Android users (mostly Samsung users) are unable to see the Now Playing bar on the app whenever they play songs/podcasts. If you’re experiencing this issue, make sure to click +VOTE and Subscribe to the thread ...

Mario
Spotify Legend
Hey folks, We have received reports that Android users (mostly Samsung users) are unable to see the Now Playing bar on the app whenever they play songs/podcasts. &nbs...
2022-04-10 9:19:50 AM
2022-07-10 12:30:46 AM
omaha353
Newbie
169973 Views
849 comments
2300 likes
Android
Fixed

169973 Views
849 comments
2300 votes

Downtime November 18th: Spotify app crashing on iOS

Hey folks, We've received some contacts from users who are having issues with the app crashing. This seems to be happening on iOS devices at the moment. This is being investigated.

Novy
Moderator
Hey folks, We've received some contacts from users who are having issues with the app crashing. This seems to be happening on iOS devices at the moment. This is bein...
2021-11-18 6:11:36 PM
2021-11-18 10:48:59 PM
Novy
Moderator
135649 Views
837 comments
2225 likes
Mobile
Fixed

135649 Views
837 comments
2225 votes

Spotify not working on Amazon Fire TV

It no longer works on my Fire TV. I cannot log in or stream to it. None of the solutions on here work.

gap123
Casual Listener
It no longer works on my Fire TV. I cannot log in or stream to it. None of the solutions on here work.
2020-10-18 1:10:09 AM
2020-10-22 3:31:26 PM
Ver
Spotify Legend
138129 Views
488 comments
2215 likes
Connect
Fixed

138129 Views
488 comments
2215 votes

[iOS] Error when sharing to Instagram Stories

PlanPremiumCountryUSADeviceiPhone XS MAXOperating SystemiOS 13.1.2Spotify Version 8.5.25Instagram Version112.0 My Question or IssueCan't share anything (playlist, song, album, etc.) to Instagram Stories. Was working yesterday. Not working today. Edit...

loopbuni
Casual Listener
Plan Premium Country USA Device iPhone XS MAX Operating System iOS 13.1.2 Spotify Version 8.5.25 Instagram Version 112.0 My Question or Issue Can't share anything ...
2019-09-27 6:20:35 AM
2020-06-30 5:04:27 PM
solb0170
Visitor
129068 Views
418 comments
2020 likes
Instagram Stories
iOS 13.1
share
Fixed

129068 Views
418 comments
2020 votes

Connect only plays 100 song chunks of playlists

Device: Windows Operating System Version:Win 7 Spotify Version:10.21.143.g76c19bcd Description:When I play music over connect the remote computer only seems to have access to the 100 subsequent songs from the song I start playing from. For example, i...

Dark_Rak3r
Regular
Device: Windows Operating System Version: Win 7 Spotify Version: 10.21.143.g76c19bcd Description: When I play music over connect the remote computer only seems to...
2016-02-03 5:54:42 AM
2021-01-05 11:31:45 PM
schexc
Regular
82960 Views
421 comments
1733 likes
Desktop
Fixed

82960 Views
421 comments
1733 votes

Spotify starts playing automatically when locking my iPhone

PlanPremium CountryThe Netherlands DeviceiPhone X Operating SystemiOS My Question or IssueHi!! Whenever I pause my music and lock my phone, it starts playing automatically. I have this issue for about 2 weeks now. How to solve this?

user-removed
Visitor
Plan Premium Country The Netherlands Device iPhone X Operating System iOS My Question or Issue Hi!! Whenever I pause my music and lock my phone, it st...
2019-04-12 1:23:44 PM
2021-07-08 3:25:09 PM
user-removed
Not applicable
58883 Views
171 comments
1607 likes
Fixed

58883 Views
171 comments
1607 votes

Notification: Spotify connections - Waze is connected

PlanPremiumCountryUSADevicePixel 2XLOperating SystemAndroid My Question or IssueI've never had Waze installed on my phone but today I started having a persistent notification from `Spotify connections` telling me that `Waze is connected`. What is Spo...

why-is-this-dif
Casual Listener
Plan Premium Country USA Device Pixel 2XL Operating System Android My Question or Issue I've never had Waze installed on my phone but today I started having a persistent notification...
2019-05-09 5:50:19 PM
2019-11-13 6:48:21 PM
TraceAmount
Newbie
105422 Views
183 comments
1415 likes
Fixed

105422 Views
183 comments
1415 votes

[Android] "Spotify is trying to play" notification

Plan Premium CountryUSA Device Moto Z3 Play Operating System Android 9 My Question or Issue Yesterday I noticed that my phone was showing two notifications when I played spotify. The first was the normal notification that spotify was playing with inf...

sarashenanigans
Casual Listener
Plan Premium Country USA Device Moto Z3 Play Operating System Android 9 My Question or Issue Yesterday I noticed that my phone was showing two notifications when I played sp...
2019-12-19 4:36:52 PM
2021-09-24 8:28:23 AM
Iw00d
Newbie
61966 Views
76 comments
1338 likes
Android
Fixed

61966 Views
76 comments
1338 votes

Podcasts- There was a problem displaying this page!

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 (not sure about number, but most up to date) My Question or IssueI was playing my podcasts like usual up until a moment ago when Spotify had an update. I did the update and now can't access my p...

MsLizXIV
Casual Listener
Plan Premium Country USA Device PC Operating System Windows 10 (not sure about number, but most up to date) My Question or Issue I was playing my podcasts like usual up until a momen...
2019-04-30 5:44:43 PM
2020-07-06 8:56:55 AM
Ro5endil
Newbie
24169 Views
187 comments
1295 likes
Fixed

24169 Views
187 comments
1295 votes

[Desktop] Bring Back AUTOPLAY for DESKTOP

I don't understand why but this feature has been removed from Spotify Desktop apps!I really like that feature and always use it, desktop or mobile. But now it has been removed!

Loxer
Spotify Star
I don't understand why but this feature has been removed from Spotify Desktop apps! I really like that feature and always use it, desktop or mobile. But now it has been removed!
2018-09-15 9:41:32 AM
2020-12-18 11:44:13 PM
connormoen
Visitor
34785 Views
351 comments
1235 likes
Desktop
Fixed

34785 Views
351 comments
1235 votes

Lock screen/steering wheel controls not working

Plan Premium Country UK Device Samsung S7 Operating System Android Oreo 8.0.0 My Question or Issue Since the last Spotify update, the lock screen buttons on my phone to pause or skip do not work. Neither do the bluetooth connected steering wheel butt...

PamSayer
Casual Listener
Plan Premium Country UK Device Samsung S7 Operating System Android Oreo 8.0.0 My Question or Issue Since the last Spotify update, the lock screen buttons on my pho...
2019-03-07 7:17:09 PM
2020-03-17 4:18:58 PM
Elena
Moderator
76912 Views
359 comments
1130 likes
bluetooth
buttons
lockscreen
Fixed

76912 Views
359 comments
1130 votes

Sharing to Instagram Story Not Working

PlanFree/PremiumCountry USADeviceiPhone 8+Operating SystemiOS 12.0.1 My Question or Issue When I share a song to my Instagram Story, Instagram prompts me to login. I log in using Facebook credentials and it does not post the song to my story. Replica...

trickarrow89
Casual Listener
Plan Free/Premium Country USA Device iPhone 8+ Operating System iOS 12.0.1 My Question or Issue When I share a song to my Instagram Story, Instagram prompts me ...
2018-10-15 12:29:09 AM
2021-04-05 5:26:09 PM
프리지아
Visitor
84634 Views
218 comments
1113 likes
Fixed

84634 Views
218 comments
1113 votes

[Android] Sharing to Instagram Stories doesn't work

Plan Premium Country Singapore Device Samsung Note 10+ Operating System Android 9, One UI 1.5 My Question or Issue I didn't have any issues with sharing songs to Instagram story untill today, when I press share to story it seems like instagram opens ...

Rxria
Casual Listener
Plan Premium Country Singapore Device Samsung Note 10+ Operating System Android 9, One UI 1.5 My Question or Issue I didn't have any issues with sharing songs to Inst...
2019-12-07 12:35:05 PM
2020-11-12 8:53:23 AM
Xenia
Moderator
57903 Views
151 comments
1000 likes
Android
Fixed

57903 Views
151 comments
1000 votes

Daily Mixes gone from Made For You

PlanPremiumCountryCanadaDeviceGoogle Pixel 2/PCOperating SystemAndroid/(Arch Linux/Windows) My IssueDaily Mixes are nowhere to be found in any platform on the Made For You page, and I have no idea what happened to them. The only playlists in my Made ...

PolarBier
Casual Listener
Plan Premium Country Canada Device Google Pixel 2/PC Operating System Android/(Arch Linux/Windows) My Issue Daily Mixes are nowhere to be found in any platform on the Made For You pa...
2019-10-01 2:03:20 AM
2021-06-04 12:01:17 AM
Jaws_TheNomad
Newbie
27319 Views
183 comments
908 likes
Fixed

27319 Views
183 comments
908 votes

[Desktop] Navigating backward and forward using mouse buttons no longer works

In the latest version of Spotify you removed the ability to navigate back and forward using extra mouse buttons. I usually go back and forward with two thumb buttons on my mouse. This no longer works in Spotify (still works in other applications). Pl...

miles_153
Songwriter
In the latest version of Spotify you removed the ability to navigate back and forward using extra mouse buttons. I usually go back and forward with two thumb buttons on my mouse. This no longer works...
2019-12-14 5:36:21 PM
2021-12-31 2:20:23 AM
Kassam11
Visitor
22114 Views
146 comments
850 likes
Desktop
Fixed

22114 Views
146 comments
850 votes

Adding albums / EP's to playlists feature is disappeared

PlanPremiumCountry Device(Samsung Galaxy A50)Operating System(Android 9) My Question or IssueJust a couple of days before, I could " Add to Playlist " a whole album / EP, and now it's gone / I can't find it.It's a super useful feature and without it ...

Kadyrhan
Casual Listener
Plan Premium Country Device (Samsung Galaxy A50) Operating System (Android 9) My Question or Issue Just a couple of days before, I could " Add to Playlist " a whole album / EP...
2019-09-24 12:03:16 PM
2022-10-15 9:45:23 PM
joel_ms
Newbie
35530 Views
181 comments
755 likes
Fixed

35530 Views
181 comments
755 votes

[Desktop] Liked Songs not visible

Plan Premium Country Device Desktop Operating System Windows 10 My Question or Issue My liked songs just disappeared on dektop. I can see them in my web player and mobile app. I tried doing a CLEAN reinstall and I restarted my computer but sadly the ...

koraykaymakci
Casual Listener
Plan Premium Country Device Desktop Operating System Windows 10 My Question or Issue My liked songs just disappeared on dektop. I can see them in my web pla...
2020-07-10 7:47:42 PM
2020-08-18 1:44:59 PM
PTS_RUS
Visitor
55174 Views
344 comments
744 likes
Desktop
Fixed

55174 Views
344 comments
744 votes

[Downtime March 1st 2021] Issues subscribing to Premium or redeeming gift cards

Hey there folks, We've received reports that users are having issues when trying to subscribe to Premium or adding gift cards to their accounts. We're currently investigating this. If you're experiencing this, make sure not to retry to subscribe whil...

Katerina
Spotify Legend
Hey there folks, We've received reports that u sers are having issues when trying to subscribe to Premium or adding gift cards to their accounts. We're currently investigati...
2021-03-01 11:00:13 AM
2023-02-09 10:12:09 PM
Ratulkhondoker
Newbie
50737 Views
57 comments
728 likes
Payment
Fixed

50737 Views
57 comments
728 votes

[iOS] App crashes instantly on launch

ios 13.5.1 still crash

Playtrons
Casual Listener
ios 13.5.1 still crash
2020-07-10 12:39:11 PM
2020-07-17 5:00:16 PM
GOrtiz
Newbie
27730 Views
326 comments
705 likes
iOS
Fixed

27730 Views
326 comments
705 votes

Spotify Community

Ongoing Issues

Forum Posts

Connecting to spotify.... in Android Notification

Now Playing bar missing on Android

Downtime November 18th: Spotify app crashing on iOS

Spotify not working on Amazon Fire TV

[iOS] Error when sharing to Instagram Stories

Connect only plays 100 song chunks of playlists

Spotify starts playing automatically when locking my iPhone

Notification: Spotify connections - Waze is connected

[Android] "Spotify is trying to play" notification

Podcasts- There was a problem displaying this page!

[Desktop] Bring Back AUTOPLAY for DESKTOP

Lock screen/steering wheel controls not working

Sharing to Instagram Story Not Working

[Android] Sharing to Instagram Stories doesn't work

Daily Mixes gone from Made For You

[Desktop] Navigating backward and forward using mouse buttons no longer works

Adding albums / EP's to playlists feature is disappeared

[Desktop] Liked Songs not visible

[Downtime March 1st 2021] Issues subscribing to Premium or redeeming gift cards

[iOS] App crashes instantly on launch

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