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We've received reports that active Premium users are hearing ads interrupting their music listening experience.
We've received reports that active Premium users are hearing ads interrupting their music listening experience.
Moderator
138453 Views
931 comments
1850 likes
We received reports that upon attempting to play a song that's been added to the queue manually (via the Add to queue option), the playback stops completely and the play buttons on the Now Playing View become greyed out, thus preventing advancing to ...
We received reports that upon attempting to play a song that's been added to the queue manually (via the Add to queue option), the playback stops completely and the play buttons on the Now Playing Vi...
Regular
210580 Views
451 comments
1180 likes
Hey folks, We noticed that the current first song in any playlist will keep swapping with a different song from the same playlist. This is now being investigated.
Hey folks, We noticed that the current first song in any playlist will keep swapping with a different song from the same playlist. This is now being investigated.
Newbie
108302 Views
683 comments
1102 likes
We're seeing reports from users that the app isn't loading properly or that they're experiencing playback issues. Others report that they're having issues accessing the Support site. This seems to happen both on mobile and desktop devices.
We're seeing reports from users that the app isn't loading properly or that they're experiencing playback issues. Others report that they're having issues accessing the Support site. This ...
Newbie
251698 Views
232 comments
1046 likes
Hey everyone, We've received some reports from users who have issues joining and inviting other users to collaborative playlists. This is being investigated.
Hey everyone, We've received some reports from users who have issues joining and inviting other users to collaborative playlists. This is being investigated.
Newbie
130403 Views
137 comments
832 likes
Hey folks, We're receiving reports from iOS users who are unable to save any changes to the track order in their playlists due to the Save button being grayed out.
Hey folks, We're receiving reports from iOS users who are unable to save any changes to the track order in their playlists due to the Save button being grayed out.
Moderator
68423 Views
190 comments
681 likes
Hey,We're getting reports that filtering the Liked Songs playlist by genre/mood does not affect the queued songs. When users are filtering their Liked Songs playlist to a certain genre/mood and they play a track, the queue will still have other songs...
Hey, We're getting reports that filtering the Liked Songs playlist by genre/mood does not affect the queued songs. When users are filtering their Liked Songs playlist to a certain genre/mood and t...
Newbie
36530 Views
141 comments
640 likes
Hey folks, We've received reports that iOS users are experiencing technical issues on their devices (running version 8.8.72.623 or higher). The app is crashing or the playback suddenly stops. This is being investigated.
Hey folks, We've received reports that iOS users are experiencing technical issues on their devices (running version 8.8.72.623 or higher). The app is crashing or the playback suddenly st...
Moderator
73300 Views
284 comments
503 likes
We've received multiple reports where repeat stops working & playback pauses after a few songs on Amazon Echo devices.
We've received multiple reports where repeat stops working & playback pauses after a few songs on Amazon Echo devices.
Casual Listener
65422 Views
361 comments
463 likes
We're getting reports from iOS users that are unable to login via the mobile app with the error message "You're offline. Check your connection and try again".
We're getting reports from iOS users that are unable to login via the mobile app with the error message "You're offline. Check your connection and try again".
Newbie
39244 Views
180 comments
372 likes
Since there is no option to delete a song from an album, I hide them and actually I missed that feature from apple music. So there is a lot of hidden songs in my album catalogue and now they just suddenly start to play. Updates and new device didn’t ...
Since there is no option to delete a song from an album, I hide them and actually I missed that feature from apple music. So there is a lot of hidden songs in my album catalogue and now they just sud...
Newbie
47722 Views
220 comments
357 likes
Hey folks!We’ve received multiple reports that Android and iOS users are unable to play downloaded content while using offline mode. You might get stuck on a loading screen or get an error message saying "Something went wrong. Try again?". This is be...
Hey folks! We’ve received multiple reports that Android and iOS users are unable to play downloaded content while using offline mode. You might get stuck on a loading screen or get an error messag...
Casual Listener
46116 Views
220 comments
329 likes
Some users have reported performance issues with the desktop application. Users are able to log in to their accounts, but the app then displays a black screen. This is being investigated.
Some users have reported performance issues with the desktop application. Users are able to log in to their accounts, but the app then displays a black screen. This is being investigated.
Moderator
62785 Views
349 comments
323 likes
Users are reporting that the Shuffle Play button has disappeared. This seems to be happening on iPhones only. The Shuffle button is missing both from playlists and in the Now Playing view next to the Play-button.
Users are reporting that the Shuffle Play button has disappeared. This seems to be happening on iPhones only. The Shuffle button is missing both from playlists and in the Now Playing view next to the...
Regular
43667 Views
82 comments
317 likes
We're seeing reports that some users are unable to see songs in playlists - both on their own playlists and in Spotify-curated playlists. This seems to be affecting iOS mobile devices only.
We're seeing reports that some users are unable to see songs in playlists - both on their own playlists and in Spotify-curated playlists. This seems to be affecting iOS mobile devices only.
Moderator
22919 Views
154 comments
304 likes
Hey folks, We had received reports that some of you were experiencing technical issues on your iOS devices (running version 8.8.72.623 or higher). The app was crashing or the playback was suddenly stopping.The issue was fixed but it seems it has resu...
Hey folks, We had received reports that some of you were experiencing technical issues on your iOS devices (running version 8.8.72.623 or higher). The app was crashing or the playback was ...
Visitor
31521 Views
219 comments
298 likes
Hey, We're getting reports that the Spotify app on Xbox logs out users after every session and has various issues showing and/or playing playlists and albums.
Hey, We're getting reports that the Spotify app on Xbox logs out users after every session and has various issues showing and/or playing playlists and albums.
Moderator
29873 Views
82 comments
282 likes
We've been seeing reports from users that the recently played artists on their profile are not updating, while recently played in listening history is working as expected.
We've been seeing reports from users that the recently played artists on their profile are not updating, while recently played in listening history is working as expected.
Moderator
61920 Views
385 comments
261 likes
We've received reports that the Spotify app is skipping after a few seconds, with multiple mentions of Samsung TVs. The reports note that tracks are playing without audio on the Samsung TV devices, and trouble-shooting has already been tried.
We've received reports that the Spotify app is skipping after a few seconds, with multiple mentions of Samsung TVs. The reports note that tracks are playing without audio on the Samsung TV devi...
Newbie
40360 Views
116 comments
242 likes
Hey folks!Some of you may experience issues when trying to play podcasts or audiobooks, leading to the app crashing. This is now being looked into.
Hey folks! Some of you may experience issues when trying to play podcasts or audiobooks, leading to the app crashing. This is now being looked into.
Moderator
27272 Views
111 comments
232 likes
