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Hey folks, We’re getting reports from users who are unable to see their
public playlists on their profiles. Even though currently the number of
playlists that can be viewed is 200, users are seeing 20 or fewer. This
is being investigated.
Hey folks,
We’re getting reports from users who are unable to see their public playlists on their profiles. Even though currently the number of playlists that can be viewed is 2...
We've received some reports of customers getting a notification on their
mobile app "Payment Failed: We were unable to charge you. To keep
Premium, update your payment method ASAP." despite payment being
successful or being part of Premium Family or ...
We've received some reports of customers getting a notification on their mobile app "Payment Failed: We were unable to charge you. To keep Premium, update your payment method ASAP." despite payment b...
Hey folks! We're aware that some of you (particularly in regions of
Asia) cannot download the desktop client at the moment. The page shows
an Error 500. Tip: As a workaround you can try downloading the app via
the Microsoft app store.
Hey folks!
We're aware that some of you (particularly in regions of Asia) cannot download the desktop client at the moment. The page shows an Error 500. Tip: As a workaround you c...
We've been getting reports that Jam is not working. Some users are
getting the error message 'The host device cannot play this content' or
'This content cannot be played on the server's device'.This is currently
being looked into.
We've been getting reports that Jam is not working. Some users are getting the error message 'The host device cannot play this content' or 'This content cannot be played on the server's device'. T...
I am having an issue with the Spotify app on my iPhone (only) where my
Sonos devices are not appearing. Spotify Connect is there for my MacBook
(when open) but none of the Sonos devices through Spotify Connect are
appearing. All of the Sonos devices ...
I am having an issue with the Spotify app on my iPhone (only) where my Sonos devices are not appearing. Spotify Connect is there for my MacBook (when open) but none of the Sonos devices through...
Hey folks, Users are seeing the above error message when they try to log
in on the desktop app. There's no issue on the web player and mobile.
For some this was resolved by changing the default browser in the system
settings.
Hey folks,
Users are seeing the above error message when they try to log in on the desktop app. There's no issue on the web player and mobile.
For some this was resolved by...
We've received reports from users who can't apply their student discount
from the SheerID confirmation email after being successfully verified.
The webpage shows a 404 error: "This page no longer exists."
We've received reports from users who can't apply their student discount from the SheerID confirmation email after being successfully verified. The webpage shows a 404 error: "This page no ...
Hey folks, We've received some reports about the app crashing during
starting up on Apple Watch Series 3. The relevant team is already aware
of the issue and a fix will be added to an upcoming update. We'd
recommend keeping the app up to date so you ...
Hey folks,
We've received some reports about the app crashing during starting up on Apple Watch Series 3. The relevant team is already aware of the issue and a fix will be added to an upco...
Hey folks, We've been receiving contacts from Indian users saying
they've been charged for Premium and yet their account is still on free
status. This is being investigated by our teams.
Hey folks,
We've been receiving contacts from Indian users saying they've been charged for Premium and yet their account is still on free status. This is being investigated by our teams.&nb...
We've received reports from Windows users that they cannot search on
Spotify using the desktop app or the Web Player. An error message or a
blank page is displayed.
We've received reports from Windows users that they cannot search on Spotify using the desktop app or the Web Player. An error message or a blank page is displayed.
Multiple users report that playback throughout their devices is not
syncing. Apparently, this makes it possible to play different content
from the same Spotify account simultaneously on different devices, but
users can't control what they're listenin...
Multiple users report that playback throughout their devices is not syncing. Apparently, this makes it possible to play different content from the same Spotify account simultaneously on different dev...
We're getting reports that the Autoplay feature isn't working for some
users. When a song is played from the search, the app doesn't continue
playback of recommended songs after the searched song is over. This is
happening on both iOS and Android dev...
We're getting reports that the Autoplay feature isn't working for some users. When a song is played from the search, the app doesn't continue playback of recommended songs after the searched song is ...
We're getting reports that downloaded songs are not playing when the app
is not connected to the internet. The offline songs are grayed out but
shows that they are downloaded. When connected back to the internet,
same songs can be played without issu...
We're getting reports that downloaded songs are not playing when the app is not connected to the internet. The offline songs are grayed out but shows that they are downloaded. When connected back to ...
Hey folks, We're receiving reports that Autoplay isn't working. If
you’re experiencing this issue, make sure to add your +VOTE and follow
the instructions in the Status Update below. We'll be keeping everyone
up to speed here, so make sure to Subscri...
Hey folks,
We're receiving reports that Autoplay isn't working.
If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the ...
Hey folks! We noticed that our account page Spotify.com/account/ is
displaying an error message saying "Something went wrong. Try again
later". This is now being looked into
Hey folks!
We noticed that our account page Spotify.com/account/ is displaying an error message saying "Something went wrong. Try again later". This is now being looked into 🙂
Hey there folks, We've received reports that users are having issues
when trying to subscribe to Premium or adding gift cards to their
accounts. We're currently investigating this. If you're experiencing
this, make sure not to retry to subscribe whil...
Hey there folks,
We've received reports that users are having issues when trying to subscribe to Premium or adding gift cards to their accounts.
We're currently investigating ...
We've received reports from iPhone users saying the app is taking up to
a few minutes to load before either being partially usable or simply
crashing. Sometimes the playlist/album covers won't load at all and are
unclickable. This behavior is current...
We've received reports from iPhone users saying the app is taking up to a few minutes to load before either being partially usable or simply crashing. Sometimes the playlist/album covers won't load a...
Hey everyone, We're receiving reports about podcast episodes not playing
automatically one after the other in Your Episodes, playlists, Queue and
the show itself. If there are 2 episodes queued one after the other, the
second one gets skipped. If the...
Hey everyone,
We're receiving reports about podcast episodes not playing automatically one after the other in Your Episodes, playlists, Queue and the show itself. If there are 2 episodes q...
Hey folks, We noticed that the current first song in any playlist will
keep swapping with a different song from the same playlist. This is now
being investigated.
Hey folks, We noticed that the current first song in any playlist will keep swapping with a different song from the same playlist. This is now being investigated.