Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I'm having issues with music continuously skipping or stopping. I have a premium account, can this be related to WebOS or the app not handling higher bitrate correctly ?
We used to have the Spotify App available for LG WebOS 2.0 TVs, and then it was disabled. When are we getting it back for WebOS 2.0? I and many others in the community are patiently waiting. Thanks.
I have an LG 55EG9600-UA with WebOS 2.2.1-2135
My App Store is in USA
Put back spotify in LG WebOs Tv this is not fun. Im using ut if I have party or just want to chill at home. Please LG tv gives me an option that i can still play my music there. This makes me think if ill stick with you guys or move on with itunes.
Why did they move a fine working app, i dont get it...
Please bring back Spotify for LG TV :(((((
fyi, spotify apps appears to be back now, at least it is on my LG
As far as I can tell, the Spotfiy app is now back on LG tvs (WebOS).
edit/from the spotify lg page:
For: 2016 and newer models of LG TVs.
Which version of webOS you have? I have version 2 and there is no spotify in app store
Software version: 05.30.02
Appears to be WebOS 3.0 sadly.
There is no spotify app for webos 2 guys. Wrong alarm -_-
yeah I just checked again.
https://support.spotify.com/us/listen_everywhere/on_tv/lg/
Specifically says for 2016 models or newer.
Might mean they've dropped support and the app for any older TVs. If that really is that case, it's terrible. Really poor serivce from both spotfiy and lg/WebOS
but it seems every year the web os will have a new version, so i guess need to buy a new lg tv every year then
I will remember this the next time I will buy a new TV...
This kind of bad support for a machine that is barely 2 years old.
You really think I am going buy every year a new LG tv when they update their OS and the apps don't work anymore.
Next time it will not be LG , trust me. They just lost a good customer.
Yes, I have exactly the same issue. My TV model is 55UJ7500.
@h_-sm2rjcixab wrote:Yes, I have exactly the same issue. My TV model is 55UJ7500.
This model is from 2017 year and has WebOS 3.5, so Spotify should work there.
//S
What, the Spotify app was actively removed from my 2015 LG TV!? That is insane... what's next, Suzuki to remove my airbags?
It doesn't make ANY sense and it's a complete f*CK you from Spotify/LG (I don't know who's responsible) to their customers.
Will never buy LG again. Sadly I cant live without Spotify but I hate the company more and more.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…