Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61517 Views

7 replies

4 likes

  • 61517 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38577 Views

215 replies

19 likes

Other
  • 38577 Views
  • 215 replies
  • 19 likes

Solved!! Nokia Lumia (windows phone) and Spotify

The upgraded spotify app keeps hanging on my windows phone, the only way to get it working again is to remove the app (thus removing the music) and reinstall. V frustrating as my music is at home. Any suggestions on how to address this? thx

Roadie

The upgraded spotify app keeps hanging on my windows phone, the only way to get it working again is to remove the app (thus removing the music) and reinstall.  V frustrating as my music is at ho...

Kargarov

Casual Listener

2562 Views

4 replies

2 likes

  • 2562 Views
  • 4 replies
  • 2 likes

[Windows Phone 8] Bluetooth in car | Progress of songs not shown

Since I updated the Spotify app on Windows Phone 8, I can no longer see the progress of the song on my display in the car. It just shows 00:00 as start time and no end time. This morning however, it started showing the progress of the song but the in...

Casual Listener

Since I updated the Spotify app on Windows Phone 8, I can no longer see the progress of the song on my display in the car. It just shows 00:00 as start time and no end time. This morning howeve...

894 Views

0 replies

1 likes

WP 8
  • 894 Views
  • 0 replies
  • 1 likes

Can't cancel premium subscription

Hi, I cancelled my premium account two days ago via my mobile provider, but my Spotify account tells me it's still active and that I need to contact my mobile provider. They tell me that its processed and that they can't help me with it. Can anybody ...

Newbie

Hi,   I cancelled my premium account two days ago via my mobile provider, but my Spotify account tells me it's still active and that I need to contact my mobile provider. They tell me that i...

Josh

Community Legend

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Solved!! Unable to play album?

Hi, I'm trying to play this album which I really like but it isnt playing on the web player. When I try to search if using desktop app (windows and Linux) it doesnt appear. I would really like to listen to this album. Thanks, Stefanm

Casual Listener

Hi,   I'm trying to play this album which I really like but it isnt playing on the web player.  When I try to search if using desktop app (windows and Linux) it doesnt appear. &n...

st3f4nm

Casual Listener

660 Views

3 replies

0 likes

Other
  • 660 Views
  • 3 replies
  • 0 likes

[Sonos] Issue with New Albums Showing Up on Artist Pages

I have noticed that some weeks when new albums get added they do not show up on the Sonos artist pages. This got better for a while, but it is happening again. It really seems like it is just not updating for some reason (not sure if this is related ...

Roadie

I have noticed that some weeks when new albums get added they do not show up on the Sonos artist pages.  This got better for a while, but it is happening again.  It really seems like it is ...

Scharffenator

Newbie

1608 Views

4 replies

0 likes

  • 1608 Views
  • 4 replies
  • 0 likes

Library

So now the "Library"-tab is gone .... yeah, so how do i search for one song in all of my combined playlists?

Newbie

So now the "Library"-tab is gone .... yeah, so how do i search for one song in all of my combined playlists? 

Peter__

Community Legend

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Need help

When I search for an artist , the list shows at the left as usual, but at the right, where im suppose to pick songs to add to playlists, theres only a big white or sometimes black square. i have reinstalled spotify and im a premium member. What to do...

Newbie

When I search for an artist , the list shows at the left as usual, but at the right, where im suppose to pick songs to add to playlists, theres only a big white or sometimes black square. i have rein...

Peter__

Community Legend

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Songs unavailable in "Club Life, Vol. 3 - Stockholm (Spotify Exclusive)" by Tiësto playlist

Hi, Last week, two of the normally available songs in Tiësto's "Club Life, Vol. 3 - Stockholm (Spotify Exclusive)" suddenly were not playable anymore. The album is mixed, so the fact that these songs are unavailable at the moment, basically means tha...

Regular

Hi,   Last week, two of the normally available songs in Tiësto's "Club Life, Vol. 3 - Stockholm (Spotify Exclusive)" suddenly were not playable anymore. The album is mixed, so the fact that ...

Silvan94

Regular

719 Views

2 replies

0 likes

Other
  • 719 Views
  • 2 replies
  • 0 likes

Samsung Smart TV App- Not playing Playlist

Hello, I don't get playlists start playing with my Samsung Smart TV-App. I have a premium-account, login worked fine, and it is possible to browse my playlists. When I want to start a track from the playlist, it doesn't start playing anything. On the...

Casual Listener

Hello,   I don't get playlists start playing with my Samsung Smart TV-App. I have a premium-account, login worked fine, and it is possible to browse my playlists. When I want to start a trac...

AndreSH

Casual Listener

1628 Views

2 replies

0 likes

  • 1628 Views
  • 2 replies
  • 0 likes

Solved!! Where is offline music stored?

Where is offline music stored? Need to understand this to ensure the APP not in danger of overwriting something important. Also want to know what happens to that storage, once my premium runs out? Will i be able to clean that space up?

Casual Listener

Where is offline music stored? Need to understand this to ensure the APP not in danger of overwriting something important. Also want to know what happens to that storage, once my premium runs out? Wi...

Dev888

Newbie

75824 Views

10 replies

0 likes

  • 75824 Views
  • 10 replies
  • 0 likes

Sound files of a SPECIFIC BAND sound like they were recorded from a bad, skipping CD

Spotify folks...please find better sound sources for the 3 albums you have for the band Ass Ponys (yes, unfortunate name, but great underrated alt country band) and re-process/re-optimize for your system. I am certain that this is not a problem on my...

Music Fan

Spotify folks...please find better sound sources for the 3 albums you have for the band Ass Ponys (yes, unfortunate name, but great underrated alt country band) and re-process/re-optimize for your sy...

Peter__

Community Legend

524 Views

1 replies

0 likes

Other
  • 524 Views
  • 1 replies
  • 0 likes

V + or x what do these symbols mean in front of song?

I was wondering what the difference is between a V a + or an X in front of a song with the new spotify software on the mac.

Newbie

I was wondering what the difference is between a V a + or an X in front of a song with the new spotify software on the mac.

Peter__

Community Legend

7841 Views

1 replies

0 likes

Other
  • 7841 Views
  • 1 replies
  • 0 likes

Windows Phone 8 (8.1) search for songs in offline playlist

hi guys, is there a way how to search for songs in my offline playlists like there is on iOS or Android? I have some really big Playlists (900+ songs) and if i just want to hear that one song i have to scroll down all the way and that is really annoy...

Newbie

hi guys,   is there a way how to search for songs in my offline playlists like there is on iOS or Android? I have some really big Playlists (900+ songs) and if i just want to hear that one...

markybean

Newbie

559 Views

1 replies

2 likes

WP 8
  • 559 Views
  • 1 replies
  • 2 likes

Spotify 3.0 for Windows Phone Deleting Synced Playlists

Hello, Can anyone help me on this? If I sync a playlist to my phone, but later choose to remove the playist as a synced file, the files are still stored on my phone. The data usage does not change. I can not find a way to manually delete the cache or...

Casual Listener

Hello,   Can anyone help me on this?  If I sync a playlist to my phone, but later choose to remove the playist as a synced file, the files are still stored on my phone.  The data u...

Peter__

Community Legend

1402 Views

1 replies

1 likes

  • 1402 Views
  • 1 replies
  • 1 likes

[WP7.5][WP 8][WP 8.1] A Tale of Eternal Bugs

Hello, I have been using Spotify on Windows Phone (7.5 to 8.1) and Android for a couple of years and the Windows Phone version have always been buggy, slow, and way beyond the Android version in term of features. I have been constantly hoping for the...

Casual Listener

Hello,   I have been using Spotify on Windows Phone (7.5 to 8.1) and Android for a couple of years and the Windows Phone version have always been buggy, slow, and way beyond the Android vers...

Laci

Music Fan

700 Views

2 replies

8 likes

Other
WP 8
  • 700 Views
  • 2 replies
  • 8 likes

Local Music Not Even Showing Up on Phone?

Hey all, I'm using the latest version of Spotify for Windows Phone 8, and I'm having issues syncing local files. I've never had a problem with this before. In my playlist, it shows the playlist name and the correct number of tracks, however when I lo...

Newbie

Hey all,    I'm using the latest version of Spotify for Windows Phone 8, and I'm having issues syncing local files. I've never had a problem with this before.    In my pla...

Peter__

Community Legend

457 Views

2 replies

0 likes

  • 457 Views
  • 2 replies
  • 0 likes

Issue with Robert Calvert's "Lucky Leif and the Longships"

Hi... I'm trying to play Robert Calvert's "Lucky Leif and the Longships" album... https://play.spotify.com/album/0WJSH1OziFM4agTHpqNdzD/0WJSH1OziFM4agTHpqNdzD ...but each track only gives me 10 seconds of silence (without actually ticking off on the ...

Newbie

Hi...   I'm trying to play Robert Calvert's "Lucky Leif and the Longships" album...   https://play.spotify.com/album/0WJSH1OziFM4agTHpqNdzD/0WJSH1OziFM4agTHpqNdzD   ...but ...

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

Windows phone and saving to SD Card

Hi, Problem: Spotify saves my off-line music in the internal memory (pushing it completely full) while leaving lots of free GB's on the SD card empty. I'm using a windows phone, I installed an SD card (64GB) and my internal memory is 8GB The SD card ...

Casual Listener

Hi,   Problem: Spotify saves my off-line music in the internal memory (pushing it completely full) while leaving lots of free GB's on the SD card empty. I'm using a windows phone, I instal...

Dori827

Casual Listener

2191 Views

2 replies

0 likes

WP 8
  • 2191 Views
  • 2 replies
  • 0 likes

Where did the activity feed go?

I just installed an update to the Windows (Desktop) client this morning and the activity feed on the right is gone. And seemingly no where to turn it on. Has this been done away with for good? I found it a great way to discover new music seeing what ...

Casual Listener

I just installed an update to the Windows (Desktop) client this morning and the activity feed on the right is gone. And seemingly no where to turn it on. Has this been done away with for good? I foun...

user-removed

Not applicable

3894 Views

10 replies

9 likes

  • 3894 Views
  • 10 replies
  • 9 likes