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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • eliz_durham13
  • Visitor
  • 20043 Views
  • 122 replies
  • 13 likes
  • Other
  • 20043 Views
  • 122 replies
  • 13 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21951 Views
  • 9 replies
  • 2 likes
  • Other
  • 21951 Views
  • 9 replies
  • 2 likes

Superuser Contribution Google Nest won't recognise my Premium subscription

PlanPremiumCountryUKDeviceSamsung A41Operating SystemAndroidMy Question or IssueSince the 2021 Wrapped came out, I can't use the Premium commands on my Google Nest. It obviously thinks I have a Free account but I do pay and my subscription is up to d...

  • Regular
  • Plan Premium Country UK Device Samsung A41 Operating System Android My Question or Issue Since the 2021 Wrapped came out, I can't use the Premium commands on my Google Nest. It obviously thi...
  • Susan_GP
  • Moderator
  • 3263 Views
  • 16 replies
  • 1 likes
  • Other
    Samsung
  • 3263 Views
  • 16 replies
  • 1 likes

Solved!!Superuser Contribution Allow us to edit / rearrange our queue on mobile!

One thing that really bothers me about Spotify Mobile is when you add something to your queue, you don’t get to move it’s position in the queue, say you’re lining up some songs for your car ride while your friend drives, and they say “hey have you he...

  • Newbie
  • One thing that really bothers me about Spotify Mobile is when you add something to your queue, you don’t get to move it’s position in the queue, say you’re lining up some songs for your car ride whil...
  • AlejaR
  • Moderator
  • 521 Views
  • 1 replies
  • 0 likes
  • 521 Views
  • 1 replies
  • 0 likes

Sonos speakers not appearing in "my devices" after update

Hello, Love the flexability of the spotify app and have used it daily for a few years. Over the past few weeks and updates, my sonos devices have disappeared from the "available devices" option. I have used this like this for years, navigating spotif...

  • Newbie
  • Hello,   Love the flexability of the spotify app and have used it daily for a few years. Over the past few weeks and updates, my sonos devices have disappeared from the "available devices" opt...
  • MTFlyfish
  • Visitor
  • 2516 Views
  • 4 replies
  • 4 likes
  • 2516 Views
  • 4 replies
  • 4 likes

Superuser Contribution Personalized concert recommendations near you

I get emails for "Personalized concert recommendations near you" but the email is for concerts in Park City, Utah, while I live in Atlanta, GA. The address on my account is correct. How do I fix this?

  • Visitor
  • I get emails for "Personalized concert recommendations near you" but the email is for concerts in Park City, Utah, while I live in Atlanta, GA. The address on my account is correct. How do I fix this?
  • Vasil
  • Moderator
  • 989 Views
  • 1 replies
  • 0 likes
  • 989 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm trying to cast spotify to my smarttv , it shows up in app as a speaker

It shows up as a speaker, shows the spotify logo on my tv, then simply fades away and doesn't play musc on the tv.

  • Casual Listener
  • It shows up as a speaker, shows the spotify logo on my tv, then simply fades away and doesn't play musc on the tv.
  • Maria
  • Moderator
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution # Symbol (Use it or Lose it)

Just a comment. Your playlists come with a '#' column which you're not using. If you're going to use it, add the numbers (particularly for smaller playlists under 1000 songs), otherwise remove the # symbol and just keep it indented for spacing purpos...

  • Music Fan
  • Just a comment. Your playlists come with a '#' column which you're not using. If you're going to use it, add the numbers (particularly for smaller playlists under 1000 songs), otherwise remove the # ...
  • AlejaR
  • Moderator
  • 559 Views
  • 7 replies
  • 0 likes
  • 559 Views
  • 7 replies
  • 0 likes

Superuser Contribution Finding a song inside a playlist

It's not really the same as a search bar, but there was a function, when you clicked picture of the song you were listening to, it took you to where the song is in your playlist. But if you do that now it opens the pop-up on the right of the app. Is ...

  • Casual Listener
  • It's not really the same as a search bar, but there was a function, when you clicked picture of the song you were listening to, it took you to where the song is in your playlist. But if you do that n...
  • Yordan
  • Moderator
  • 193 Views
  • 1 replies
  • 0 likes
  • Other
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pausing the Radio Drama I am listening to, restarts the ads when I resume

PlanFreeCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueI just started listening to the Twilight Zone Radio Drama today (He's Alive). About 7 minutes into the first episode I was listening to, I had to pause it in order to do some...

  • Visitor
  • Plan Free Country Canada Device PC Operating System Windows 10   My Question or Issue I just started listening to the Twilight Zone Radio Drama today (He's Alive).  About 7 minute...
  • Vasil
  • Moderator
  • 230 Views
  • 1 replies
  • 0 likes
  • Other
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files keeps dissapearing frequently

The problem with the local files is getting worse. Not only that the smart shuffle keeps breaking the local files, now they dissapear for no reason every singe day even if I don't click on the smart shuffle. I am not sure why this keeps happening and...

  • Music Fan
  • The problem with the local files is getting worse. Not only that the smart shuffle keeps breaking the local files, now they dissapear for no reason every singe day even if I don't click on the smart ...
  • Vasil
  • Moderator
  • 334 Views
  • 1 replies
  • 1 likes
  • Other
  • 334 Views
  • 1 replies
  • 1 likes

Superuser Contribution Wrong lyrics in a song

PremiumQuébecWindows 10 Wrong lyrics to the song 'Day I Die' by Alexander Stewart.Wrong lyrics : And the linings never silver, oh, I'mGood lyrics : And the line is never silver or white

  • Visitor
  • Premium Québec Windows 10   Wrong lyrics to the song 'Day I Die' by Alexander Stewart. Wrong lyrics : And the linings never silver, oh, I'm Good lyrics : And the line is never silver or ...
  • Vasil
  • Moderator
  • 196 Views
  • 1 replies
  • 0 likes
  • music
  • 196 Views
  • 1 replies
  • 0 likes

BE NOT RACIST

Im not native in english, but I'm make sure that my message will be easy to understand...Since Spotify exists it was my salvation... but now its taking all my energy by the very very racist approach in songs recommendations. I cant even any more with...

  • Newbie
  • Im not native in english, but I'm make sure that my message will be easy to understand... Since Spotify exists it was my salvation... but now its taking all my energy by the very very racist appro...
  • Nasdaq_Nico
  • Roadie
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

Filters hiding all my podcasts episodes. Where are filters? Can't find any

What's happened to Spotify lately? It's buggy and very frustrating to try and use. When I used to click my favourite podcasts, I could sort by newest, oldest, downloaded etc... Hit play. Go. Easy. Not anymore.Now I can't see anything. It's a blank sc...

  • Casual Listener
  • What's happened to Spotify lately? It's buggy and very frustrating to try and use. When I used to click my favourite podcasts, I could sort by newest, oldest, downloaded etc... Hit play. Go. Easy. ...
  • Nasdaq_Nico
  • Roadie
  • 458 Views
  • 3 replies
  • 1 likes
  • 458 Views
  • 3 replies
  • 1 likes

Superuser Contribution Star Wars Special Message May 2024

hi all, I need help... regarding the Star Wars playlist, I already found all the lightsabers and just now I received a pop up message saying that I got a message from a galaxy far far away.. I want to press view but I slide down to open the notificat...

  • Visitor
  • hi all, I need help... regarding the Star Wars playlist, I already found all the lightsabers and just now I received a pop up message saying that I got a message from a galaxy far far away.. I want t...
  • Eni
  • Moderator
  • 461 Views
  • 1 replies
  • 0 likes
  • Other
  • 461 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution MP3 files deleted from phone storage

PlanPremiumCountryNetherlandsDeviceFairphone 4Operating SystemAndroid 13 My Question or IssueI have a couple of mp3 files saved in the Music folder on the local storage of my phone. But every now and then those are gone and the folder is empty. To be...

  • Regular
  • Plan Premium Country Netherlands Device Fairphone 4 Operating System Android 13   My Question or Issue I have a couple of mp3 files saved in the Music folder on the local storage of my...
  • Helmi_rat
  • Regular
  • 591 Views
  • 2 replies
  • 0 likes
  • music
  • 591 Views
  • 2 replies
  • 0 likes

Cookie Consent for UK Users Not Compliant with ICO Regulations

While the cookie banner on the website contains a link allowing immediate consent to cookies, it does not give similar means to refuse the storage of these cookies as easily or in one click. Users must navigate to the Cookie Policy page, scroll down ...

  • Newbie
  • While the cookie banner on the website contains a link allowing immediate consent to cookies, it does not give similar means to refuse the storage of these cookies as easily or in one click. Users mu...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

When I use Sort Your Music it says "Trouble getting the user profile"

When I use the Sort Your Music service on Playlist Machinery it says "Trouble getting the user profile" Link: http://sortyourmusic.playlistmachinery.com/

  • Visitor
  • When I use the Sort Your Music service on Playlist Machinery it says "Trouble getting the user profile"   Link: http://sortyourmusic.playlistmachinery.com/
  • frondonr
  • Newbie
  • 1987 Views
  • 2 replies
  • 8 likes
  • Other
  • 1987 Views
  • 2 replies
  • 8 likes

Superuser Contribution Crossfade not working on both desktop and android

PlanPremium Device - OSDesktop PC Windows 10 / Phone Huawei P9 Android 8 My Question or IssueHeya,I just signed up for a new premium account but the crossfade is not working on both desktop and android.I already tried:switching on/off the crossfade f...

  • Casual Listener
  • Plan Premium   Device - OS Desktop PC Windows 10 / Phone Huawei P9 Android 8    My Question or Issue Heya, I just signed up for a new premium account but the crossfade is ...
  • fredo85
  • Visitor
  • 2759 Views
  • 4 replies
  • 0 likes
  • 2759 Views
  • 4 replies
  • 0 likes

Superuser Contribution My wife gets my playlist when I've been listening (Duo). Why is that?

We recently got a Duo account. Mw wife can listen to her playlist on her phone, but if I've been listening to mine (on my computer for example) she gets my songs next time she tries. Really annoying. What have we done wrong, or failed to do?

  • Visitor
  • We recently got a Duo account. Mw wife can listen to her playlist on her phone, but if I've been listening to mine (on my computer for example) she gets my songs next time she tries. Really annoying....
  • Not applicable
  • 490 Views
  • 2 replies
  • 0 likes
  • 490 Views
  • 2 replies
  • 0 likes

Solved!! Ask question to a podcast

My podcast says I can ask question to them in their podcast in spotify. But I cant see where I could ask a question. Anyone know where?

  • Casual Listener
  • My podcast says I can ask question to them in their podcast in spotify. But I cant see where I could ask a question. Anyone know where?
  • TanyaS
  • Spotify Star
  • 902 Views
  • 4 replies
  • 0 likes
  • Other
  • 902 Views
  • 4 replies
  • 0 likes

Superuser Contribution Help my niece, Marz Fay, put up the lyrics to her songs on Spotify

PC Windows 10My Question or IssueMy niece, Marz Fay, already has several of her songs published on Spotify.But there are no visual lyrics. Since she wrote the songs herself, there is no problem with copyrights. So I want to know which is the simplest...

  • Regular
  • PC Windows 10 My Question or Issue My niece, Marz Fay, already has several of her songs published on Spotify. But there are no visual lyrics. Since she wrote the songs herself, there is no problem...
  • Eni
  • Moderator
  • 333 Views
  • 1 replies
  • 0 likes
  • Other
  • 333 Views
  • 1 replies
  • 0 likes