Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • nyfel
  • Casual Listener
  • 2416 Views
  • 21 replies
  • 6 likes
  • Other
  • 2416 Views
  • 21 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17859 Views
  • 8 replies
  • 2 likes
  • Other
  • 17859 Views
  • 8 replies
  • 2 likes

Squeezebox med serv, prem sptyf acc-playlist and tracks avail on sqzbxmedserv but wont play

All linked up well today however the tracks the the 7.7.2 squeezebox media server can see within spotify wont actually play. They will play for 4 seconds max within the media server software (but no audio output) and then stop, sometimes it goes onto...

  • Newbie
  • All linked up well today however the tracks the the 7.7.2 squeezebox media server can see within spotify wont actually play.  They will play for 4 seconds max within the media server software (b...
  • 532 Views
  • 0 replies
  • 0 likes
  • 532 Views
  • 0 replies
  • 0 likes

[Unspecified] Can't log in with my handy?

EDIT: Topic locked as no OS Specified. Hi, I download the Spotify App for my handy and install it. Then I wanted to log in, but my username/password is incorrect, but I logged in with the same information which I use on my computer. I tried my facebo...

  • Casual Listener
  • EDIT: Topic locked as no OS Specified.   Hi,   I download the Spotify App for my handy and install it. Then I wanted to log in, but my username/password is incorrect, but I logged...
  • meahtenoha
  • Spotify
  • 2172 Views
  • 3 replies
  • 0 likes
  • 2172 Views
  • 3 replies
  • 0 likes

No play through Bluetooth headphones when idle

I have recently bought an android music player. Spotify works perfectly when plugged in with earphones, but when I try to listen to it on my bluetooth headphones it only works when I am actively using the device. When it the device goes to standby th...

  • Newbie
  • I have recently bought an android music player. Spotify works perfectly when plugged in with earphones, but when I try to listen to it on my bluetooth headphones it only works when I am actively usin...
  • 771 Views
  • 0 replies
  • 0 likes
  • 771 Views
  • 0 replies
  • 0 likes

[Symbian] nokia e63

hi ive just set up spotify on my nokia e63 but the volume is very low and i can find no way to turn it up, does anyone know how i can put it up? thanks

  • Newbie
  • hi ive just set up spotify on my nokia e63 but the volume is very low and i can find no way to turn it up, does anyone know how i can put it up? thanks
  • LeMuse
  • Casual Listener
  • 3622 Views
  • 4 replies
  • 0 likes
  • 3622 Views
  • 4 replies
  • 0 likes

[Unspecified] failed to share to facebook

EDIT: Topic locked as no OS Specified. I han share to Twitter and man bit egen i try share to Facebook it says "failed to share to Facebook"

  • Casual Listener
  • EDIT: Topic locked as no OS Specified.   I han share to Twitter and man bit egen i try share to Facebook it says "failed to share to Facebook"  
  • user-removed
  • Not applicable
  • 2877 Views
  • 10 replies
  • 0 likes
  • 2877 Views
  • 10 replies
  • 0 likes

[Unspecified] What is the best phone to run Spotify on?

EDIT: Topic locked as no OS Specified Can someone till me what they think the best phone is to use the Spotify App with? Looking to upgrade, and need some advice

  • Casual Listener
  • EDIT: Topic locked as no OS Specified   Can someone till me what they think the best phone is to use the Spotify App with?    Looking to upgrade, and need some advice 
  • licenced
  • Community Legend
  • 4562 Views
  • 2 replies
  • 0 likes
  • 4562 Views
  • 2 replies
  • 0 likes

[WP] re cant download spotify app on nokia lumina 800

hi richard i have been having problems with downloading the app on my mobile am a premium user does the sync update have to do with this?

  • Newbie
  • hi richard i have been having problems with downloading the app on my mobile am a premium user does the sync update have to do with this?
  • user-removed
  • Not applicable
  • 1503 Views
  • 2 replies
  • 0 likes
  • 1503 Views
  • 2 replies
  • 0 likes

Solved!! ONKYO offline mode

Is it possible to use Spotify on an Onkyo receiver in offline mode? I have a USB port which would support a flash drive.

  • Casual Listener
  • Is it possible to use Spotify on an Onkyo receiver in offline mode?  I have a USB port which would support a flash drive.
  • Mansun37
  • Casual Listener
  • 966 Views
  • 1 replies
  • 1 likes
  • 966 Views
  • 1 replies
  • 1 likes

[WP] Order of songs in playlists?

Hello, I have just downloaded the Spotify app for Windows Phone (running Mango on a Nokia Lumia 800). It seems to run pretty smooth, the interface is very attractive and the sound is good as well. However I cannot for the life of me find a setting fo...

  • Casual Listener
  • Hello,   I have just downloaded the Spotify app for Windows Phone (running Mango on a Nokia Lumia 800). It seems to run pretty smooth,  the interface is very attractive and the sound is...
  • user-removed
  • Not applicable
  • 1772 Views
  • 4 replies
  • 0 likes
  • 1772 Views
  • 4 replies
  • 0 likes

Solved!! [WP7.5] next and previous buttons bluetooth

Hello, In my car I use my Nokia 710 Windows Phone 7.5 at my carkit. And I can perfectly listen to Spotify. But my next and previous buttons don't work on my carkit. They did work with my Android phone and Spotify. Is this not implemented in the bluet...

  • Music Fan
  • Hello,   In my car I use my Nokia 710 Windows Phone 7.5 at my carkit. And I can perfectly listen to Spotify. But my next and previous buttons don't work on my carkit. They did work with my A...
  • user-removed
  • Not applicable
  • 1636 Views
  • 4 replies
  • 0 likes
  • 1636 Views
  • 4 replies
  • 0 likes

[WP 7.5] Windows Phone: Roaming connection issue.

I've tried all my best to get through to spotify that there is an issue with the Spotify App for Windows Phone 7. The last message I sent them they never replied to. So there's that. All I want to know is if there are other people out there who uses ...

  • Casual Listener
  • I've tried all my best to get through to spotify that there is an issue with the Spotify App for Windows Phone 7. The last message I sent them they never replied to. So there's that.   All I...
  • user-removed
  • Not applicable
  • 1473 Views
  • 4 replies
  • 1 likes
  • 1473 Views
  • 4 replies
  • 1 likes

[WP 7.5] Windows Phone and Free Mobile >>> offline mode!

Hi, I'm a french customer with the new operator "Free Mobile". This operator use the network from "orange" so I'm always in roaming. Spotify for Windows Phone doesn't allow me to be in online mode as (I think) I'm in roaming. Internet and all others ...

  • Regular
  • Hi,   I'm a french customer with the new operator "Free Mobile". This operator use the network from "orange" so I'm always in roaming. Spotify for Windows Phone doesn't allow me to be in onl...
  • user-removed
  • Not applicable
  • 2834 Views
  • 12 replies
  • 0 likes
  • 2834 Views
  • 12 replies
  • 0 likes

Solved!! [WP 7.5] Last client update was November 2011

Hello, I've asked around (Facebook, Spotify employees, contact form) and nobody answered me. Spotify for Windows Phone is piece of **bleep**. It's very slow and no support to Last.fm and Facebook scrobbling. Also there is a Bluetooth bug, developers ...

  • Visitor
  • Hello,   I've asked around (Facebook, Spotify employees, contact form) and nobody answered me. Spotify for Windows Phone is piece of **bleep**. It's very slow and no support to Last.fm and F...
  • user-removed
  • Not applicable
  • 1312 Views
  • 4 replies
  • 3 likes
  • 1312 Views
  • 4 replies
  • 3 likes

[WP 7.5] Windows Phone 7 app stops playing music

After about 5 songs or if idle for 5 minutes, the app auto closes. Other music apps, such as Slacker Radio, on Windows Phone 7 Mango contnue to play very well in the background, but, for some reason, Spotify doesn't work well in the background.

  • Newbie
  • After about 5 songs or if idle for 5 minutes, the app auto closes.     Other music apps, such as Slacker Radio, on Windows Phone 7 Mango contnue to play very well in the background, but...
  • user-removed
  • Not applicable
  • 1216 Views
  • 2 replies
  • 0 likes
  • 1216 Views
  • 2 replies
  • 0 likes

[WP 7.5] Spotify don't work Windows Phone

Hi! I have a Nokia 800 with Windows Phone 7.5 running. The Spotify app downloaded and installed from Marketplace, however when I log in the app won't download any songs. It doesen't play any tracks at all - any idea why this is happend? Or is there s...

  • Newbie
  • Hi!   I have a Nokia 800 with Windows Phone 7.5 running. The Spotify app downloaded and installed from Marketplace, however when I log in the app won't download any songs. It doesen...
  • user-removed
  • Not applicable
  • 1307 Views
  • 3 replies
  • 1 likes
  • 1307 Views
  • 3 replies
  • 1 likes

[WP 7.5] spotify 1.1 in marketplace but it installs 0.6.4.0

In marketplace it says that current version is 1.1.0.0 but it installs version 0.6.4.0. Anyone knows what that is all about? Or is it just me?

  • Newbie
  • In marketplace it says that current version is 1.1.0.0 but it installs version 0.6.4.0.   Anyone knows what that is all about? Or is it just me?
  • user-removed
  • Not applicable
  • 1209 Views
  • 5 replies
  • 0 likes
  • 1209 Views
  • 5 replies
  • 0 likes

[WP 7.5] Windows Phone 7.5 (Mango) Problems

Hi, my app never download songs when I want it to and removes songs when you least expect it. I added a lot of songs several weeks ago, but none have been downloaded. Are there any plan for an update, or is this app already dead??

  • Newbie
  • Hi, my app never download songs when I want it to and removes songs when you least expect it. I added a lot of songs several weeks ago, but none have been downloaded.   Are there any plan fo...
  • user-removed
  • Not applicable
  • 1886 Views
  • 2 replies
  • 0 likes
  • 1886 Views
  • 2 replies
  • 0 likes

[WP 7.5] windows phone , bluethooth

all kind of problems in my htc ultimate too. always my phone rings boomm no more juice i have to restart the phone while driving because of the bluethooth problem with spotfy. theres the resync problem too sometimes does not find the local files and ...

  • Casual Listener
  • all kind of problems in my htc ultimate too. always my phone rings boomm no more juice i have to restart the phone while driving because of the bluethooth problem with spotfy. theres the resync pro...
  • user-removed
  • Not applicable
  • 630 Views
  • 1 replies
  • 0 likes
  • 630 Views
  • 1 replies
  • 0 likes

[WP 7.5] Why only iPhone is updated? Seriously update WP 7.5!

Hey! A playlist folders, extreme sound quality... Only in iPhone. But Spotify, do you remember that Android and Windows phone users pay to you too? Why should we pay for what we do not get. I do not want to pay for it, that iPhone users get the updat...

  • Visitor
  • Hey!   A playlist folders, extreme sound quality... Only in iPhone. But Spotify, do you remember that Android and Windows phone users pay to you too? Why should we pay for what we do not get...
  • user-removed
  • Not applicable
  • 1703 Views
  • 7 replies
  • 33 likes
  • 1703 Views
  • 7 replies
  • 33 likes

[WP 7.5] Windows Phone 7 Spotify

Spotify shut itself down when I'm (fast) forwarding in my music list on my Windows Phone 7, Nokia Lumia 800 spotify app. It is really annoying, and I have spotify premium .... how to fix it...

  • Newbie
  • Spotify shut itself down when I'm (fast) forwarding in my music list on my Windows Phone 7, Nokia Lumia 800 spotify app.   It is really annoying, and I have spotify premium .... how to fix i...
  • user-removed
  • Not applicable
  • 1160 Views
  • 2 replies
  • 0 likes
  • 1160 Views
  • 2 replies
  • 0 likes