Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Pursuant

Visitor

28869 Views

154 replies

14 likes

Other
  • 28869 Views
  • 154 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23943 Views

9 replies

2 likes

Other
  • 23943 Views
  • 9 replies
  • 2 likes

Superuser Contribution why are specific songs grayed out after i listen to them a few times

i want to listen to ayesha erotica songs but everytime i listen to a noramal song or a sped up version podcast of the song, it gets removed after a few hours and i dont know why.

Casual Listener

i want to listen to ayesha erotica songs but everytime i listen to a noramal song or a sped up version podcast of the song, it gets removed after a few hours and i dont know why.

Ahmeteroticaonline

Visitor

4368 Views

6 replies

2 likes

  • 4368 Views
  • 6 replies
  • 2 likes

Superuser Contribution I am unable to cancel the redirect from Spotify to RSS.com

It gives the option to remove, but when I press it, it stays the same. I was just testing out some of the features, and now I can't stop the redirect. My podcast isn't visible on Spotify now, it says it's unavailable. What do I do?

Visitor

It gives the option to remove, but when I press it, it stays the same. I was just testing out some of the features, and now I can't stop the redirect. My podcast isn't visible on Spotify now, it says...

Ivelina

Moderator

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to access my favorite songs on Sonos (from iPhone)

Hi there - My situation is specific to my iPhone. When I am in the Sonos app, and am linked to my Spotify account, I can play music with Albums, Playlists, suggestions, and everything EXCEPT "Songs". I get the message "An error occurred while adding ...

Casual Listener

Hi there - My situation is specific to my iPhone. When I am in the Sonos app, and am linked to my Spotify account, I can play music with Albums, Playlists, suggestions, and everything EXCEPT "Songs"....

Ivelina

Moderator

527 Views

4 replies

0 likes

  • 527 Views
  • 4 replies
  • 0 likes

Sound is horrible on Roku for Premium Users

For the past several months I've avoided listening to Spotify on the Roku because the sound is so horrible. It sounds ultra compressed, definitely not the 320 kbps that is promised for premium users. I would say it's even below the 96 kbps that is fo...

Regular

For the past several months I've avoided listening to Spotify on the Roku because the sound is so horrible. It sounds ultra compressed, definitely not the 320 kbps that is promised for premium users....

somedatapacket

Music Fan

7218 Views

9 replies

7 likes

Other
  • 7218 Views
  • 9 replies
  • 7 likes

Superuser Contribution I am getting an ad for an event which already happened.

I am getting an ad for a store's grand oopening, which has happened six days ago. no matter how much I dislike it for getting it too much, it is the only ad I get along with Fentanyl ads.

Visitor

I am getting an ad for a store's grand oopening, which has happened six days ago. no matter how much I dislike it for getting it too much, it is the only ad I get along with Fentanyl ads.

OscarDC

Moderator

152 Views

1 replies

0 likes

  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share to WhatsApp Group after adding to playlist

Hi, Is it possible to automate the sharing of a song to WhatsApp after its been added to a playlist? My friends and I have a music discussion group on WhatsApp but currently one person is having to curate the playlist as the tracks are being shared o...

Newbie

Hi,   Is it possible to automate the sharing of a song to WhatsApp after its been added to a playlist?   My friends and I have a music discussion group on WhatsApp but currently one per...

Gaurav2211

Visitor

1791 Views

2 replies

1 likes

Other
  • 1791 Views
  • 2 replies
  • 1 likes

Superuser Contribution Why won't my Musixmatch connect to Spotify?

I'm on Android and whenever I go on the Musixmatch app, and click connect to Spotify, it makes me sign in. I sign in with google and when the page is done loading and it just takes me to my Spotify account on chrome.

Visitor

I'm on Android and whenever I go on the Musixmatch app, and click connect to Spotify, it makes me sign in. I sign in with google and when the page is done loading and it just takes me to my Spotify a...

Novy

Moderator

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can you change the color that appears on your mobile profile?

I don't know if it is possible to change the color that appears in your profile on mobile. On a computer this option is possible. From the first day I joined Spotify they gave me that color and I was never able to change it and I have never found a s...

Visitor

I don't know if it is possible to change the color that appears in your profile on mobile. On a computer this option is possible. From the first day I joined Spotify they gave me that color and I was...

Joan

Moderator

709 Views

1 replies

0 likes

  • 709 Views
  • 1 replies
  • 0 likes

Superuser Contribution This one podcast keeps showing up and I'm unsubscribed

In my New Podcasts feed, one podcast keeps showing up with the same two episodes and I have done everything I can to "Not" be affiliated with it in any way, shape, or form. It's the "London Real" podcast. Spotify, your podcast management is absolutel...

Regular

In my New Podcasts feed, one podcast keeps showing up with the same two episodes and I have done everything I can to "Not" be affiliated with it in any way, shape, or form.   It's the "London ...

jwthrip

Visitor

1800 Views

5 replies

6 likes

App & Features
  • 1800 Views
  • 5 replies
  • 6 likes

Who do i contact when a song isn't what the title says it is on Spotify?

on my running playlist i have 'Heartbreak (Make Me A Dancer) [feat.Sophie Ellis-Bextor] Club Mix, about 7 months ago something happened and that track it plays the Dubbed Version which is also on the album, but with the orginal track name, Not as mot...

Visitor

on my running playlist i have 'Heartbreak (Make Me A Dancer) [feat.Sophie Ellis-Bextor] Club Mix, about 7 months ago something happened and that track it plays the Dubbed Version which is also on the...

AdamDamon

Spotify Star

186 Views

1 replies

0 likes

  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution i select a song from my list and Spotify plays a completely different song

hi, i made a new account for my son > took over the playlist and added them all as favorite songs... now you play song A and it plays a completely different one... and it goes on like this all the time... how do you fix it?its not the random/shuffle ...

Visitor

hi, i made a new account for my son > took over the playlist and added them all as favorite songs... now you play song A and it plays a completely different one... and it goes on like this all the...

AlejaR

Moderator

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution DENON AVR / Spotify Connect / volume control

There have been lots of similar posts in the past but none of them resulted in fixing the problem. So I decided to start yet another thread. I use: - iOS 12.1.2- Spotify app 8.4.88.280- DENON Receiver AVR-X3500H (but other DENON receivers are affecte...

Newbie

There have been lots of similar posts in the past but none of them resulted in fixing the problem. So I decided to start yet another thread.   I use:   - iOS 12.1.2 - Spotify app 8.4.8...

ivanbobadilla

Regular

10405 Views

18 replies

32 likes

Connect
Denon
  • 10405 Views
  • 18 replies
  • 32 likes

Solved!!Superuser Contribution Search within your own playlists

Please can we have a way that we can search for individual tracks within our made playlists. I have thousands of tracks in all different kinds of playlists but when I want to go to a particular track with in that pay list there is no way to do it.ple...

Casual Listener

Please can we have a way that we can search for individual tracks within our made playlists. I have thousands of tracks in all different kinds of playlists but when I want to go to a particular track...

Kevla

Regular

34594 Views

20 replies

10 likes

  • 34594 Views
  • 20 replies
  • 10 likes

How do I upload music?

I made a song and wanted to put it up on Spotify so I could listen to it at work. How do I do that?

Visitor

I made a song and wanted to put it up on Spotify so I could listen to it at work. How do I do that?

ribezaz

Spotify Star

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to connect my spotify to my cars spotify app

I currently have a subscription to Spotify. I would like to pair it to my new car which has a Spotify app available. Can I do this without having to use "Android Auto"? Thank you.

Visitor

I currently have a subscription to Spotify. I would like to pair it to my new car which has a Spotify app available. Can I do this without having to use "Android Auto"? Thank you.

MartinT

Spotify Legend

1672 Views

1 replies

0 likes

  • 1672 Views
  • 1 replies
  • 0 likes

My husband is a Duo member How come he has six skips he should have endless

my husband cannot go backwards to listen to music when he chooses and he can only skip songs six times when he should be able to skip as many as he wants. Why is this?

Visitor

my husband cannot go backwards to listen to music when he chooses and he can only skip songs six times when he should be able to skip as many as he wants. Why is this?

Maxim

Spotify Star

207 Views

1 replies

0 likes

  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I listen to more audiobooks given that I haven’t used my free 15h

I don’t seem to me able to listen to more books without paying, yet I have only listened to one book this month. It’s duration is 6hour and 4 minutes. So what’s going on? Where can I see how many hours of audio books I have listened to this month? I ...

Visitor

I don’t seem to me able to listen to more books without paying, yet I have only listened to one book this month. It’s duration is 6hour and 4 minutes. So what’s going on? Where can I see how many h...

Vasil

Moderator

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

ülkemi güncellemek istiyorum

uygulamaya giremiyorum ülkenizi güncelleyiniz hatası veriyor düzeltmek istiyorum

Visitor

uygulamaya giremiyorum ülkenizi güncelleyiniz hatası veriyor düzeltmek istiyorum

ribezaz

Spotify Star

191 Views

1 replies

0 likes

  • 191 Views
  • 1 replies
  • 0 likes