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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Kmc359
  • Visitor
  • 15685 Views
  • 100 replies
  • 10 likes
  • Other
  • 15685 Views
  • 100 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20921 Views
  • 9 replies
  • 2 likes
  • Other
  • 20921 Views
  • 9 replies
  • 2 likes

Superuser Contribution skip on lyrics

Can you guys mabye make it possible to fastforward or reverse the song using the lyrics? so when u scroll the lyrics up you would go back on the song. And the other way around.Kind regards

  • Visitor
  • Can you guys mabye make it possible to fastforward or reverse the song using the lyrics? so when u scroll the lyrics up you would go back on the song. And the other way around. Kind regards
  • MihailY
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Need Help Claiming My Artist Profile

I Am Trying To Claim My Artist Account But I am a Very New Artist And Dont Have Many Social Media Accounts That Show That The Music I made Is Mine. I've Tried My Youtube on a stream where I made the music, I dont want to accedentally get in legal iss...

  • Newbie
  •    I Am Trying To Claim My Artist Account But I am a Very New Artist And Dont Have Many Social Media Accounts That Show That The Music I made Is Mine. I've Tried My Youtube on a stream whe...
  • Maxim
  • Spotify Star
  • 3551 Views
  • 3 replies
  • 1 likes
  • Account
  • 3551 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Alexa reports Spotify is currently not available in your region

PlanFamilyCountryNetherlands DeviceSonos beam (alexa)Operating SystemAlexa My Question or IssueI own a Sonos beam for a few months and using Alexa for controlling Spotify on my beam. This worked awesome. However recently I switched from Spotify premi...

  • Casual Listener
  • Plan Family Country Netherlands   Device Sonos beam (alexa) Operating System Alexa   My Question or Issue I own a Sonos beam for a few months and using Alexa for controlling Spot...
  • George107
  • Visitor
  • 34576 Views
  • 22 replies
  • 2 likes
  • 34576 Views
  • 22 replies
  • 2 likes

Superuser Contribution Time out of sync between web and desktop client

PlanPremiumCountryVietnamDeviceMacbook Pro 2019Operating SystemWindows 10 My Question or IssueI'm having an issue where the time displayed for the currently playing song is different between the Spotify desktop app and the Spotify web player. When I ...

  • Casual Listener
  • Plan Premium Country Vietnam Device Macbook Pro 2019 Operating System Windows 10   My Question or Issue I'm having an issue where the time displayed for the currently playing song is d...
  • Maria
  • Moderator
  • 637 Views
  • 4 replies
  • 0 likes
  • Other
  • 637 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why not stereo on my LG TV Spotify app on passthrough via HDMI ARC?

I recently bought a LG C9 OLED TV. I also have a Marantz receiver connected to the TV via HDMI ARC. In the TV I now have "passthrough" in the sound settings. With these settings I get stereo via the Youtube app but with the Spotify app I get DD surro...

  • Casual Listener
  • I recently bought a LG C9 OLED TV. I also have a Marantz receiver connected to the TV via HDMI ARC. In the TV I now have "passthrough" in the sound settings.   With these settings I get stereo...
  • trentehrlish
  • Newbie
  • 5079 Views
  • 11 replies
  • 3 likes
  • Other
  • 5079 Views
  • 11 replies
  • 3 likes

Superuser Contribution [PS5] Weird volume behavior when playing

Recently I noticed that when playing games on PS5 while listening to Spotify the volume will go up and down in some games (e.g. Control Ultimate Edition) and will be completely muffled in others (e.g. Destiny 2). I find myself upping the TV volume be...

  • Visitor
  • Recently I noticed that when playing games on PS5 while listening to Spotify the volume will go up and down in some games (e.g. Control Ultimate Edition) and will be completely muffled in others (e.g...
  • Frfleenor
  • Casual Listener
  • 7960 Views
  • 5 replies
  • 0 likes
  • PlayStation
  • 7960 Views
  • 5 replies
  • 0 likes

Superuser Contribution Wrong profile picture and bio for artist

PlanFreeCountryBrazilDevicePC and Android PhoneMy Question or IssueThe profile picture and bio for Siouxsie and the Banshees is showing the profile picture and bio for Ronald Isley

  • Newbie
  •   Plan Free Country Brazil Device PC and Android Phone My Question or Issue The profile picture and bio for Siouxsie and the Banshees is showing the profile picture and bio for Rona...
  • rainbowrotcod
  • Visitor
  • 755 Views
  • 3 replies
  • 4 likes
  • Other
  • 755 Views
  • 3 replies
  • 4 likes

Solved!! [Billing] How to download an invoice/receipt? JPG/PDF

Spotify must be the single one service in 21st century that still doesn't provide downloadable invoices despite its users posting several "ideas" here in the community, which all end up closed due to proclaimed "low interest". You could always make a...

  • Roadie
  • Spotify must be the single one service in 21st century that still doesn't provide downloadable invoices despite its users posting several "ideas" here in the community, which all end up closed due to...
  • Christof
  • Casual Listener
  • 16775 Views
  • 7 replies
  • 3 likes
  • Other
  • 16775 Views
  • 7 replies
  • 3 likes

What is this adeventtracker.spotify.com? Why is it on 24/7 on my laptop?

My laptop screen time shows this in it and shows that it is being used 24hours causing my battery to die more often how do I stop this. It work even when Spotify is closed.

  • Visitor
  • My laptop screen time shows this in it and shows that it is being used 24hours causing my battery to die more often how do I stop this. It work even when Spotify is closed.
  • --__-
  • Casual Listener
  • 569 Views
  • 4 replies
  • 1 likes
  • 569 Views
  • 4 replies
  • 1 likes

Can`t sign in my account

Plan Free Country Ukraine Device Samsung a54, Laptop Operating System Android, windows 10 My Question or Issue At one moment I just couldn`t sign in my account, but I can find it from another account, none of ways to sign in are workingName of the ac...

  • Casual Listener
  •   Plan Free Country Ukraine Device Samsung a54, Laptop Operating System Android, windows 10   My Question or Issue At one moment I just couldn`t sign in my account, bu...
  • Maxim
  • Spotify Star
  • 306 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 306 Views
  • 3 replies
  • 0 likes

Superuser Contribution Persistent Error on PS5

PlanPremiumCountryUS DevicePlayStation 5 My Question or IssueI keep having this issue on the Spotify app for the PS5 in which it keeps showing this error. I have this issue that when I play music and/or skip to a next track it would show play the inc...

20210522_083619.jpg
  • Casual Listener
  •   Plan Premium Country US   Device PlayStation 5   My Question or Issue I keep having this issue on the Spotify app for the PS5 in which it keeps showing this error.&nbsp...
  • WendellWSA
  • Visitor
  • 17774 Views
  • 19 replies
  • 3 likes
  • Connect
    music
    Other
    PlayStation
    Sony
  • 17774 Views
  • 19 replies
  • 3 likes

Superuser Contribution My vehicles stereo hasn't got any sound, i can hear it through my phone but

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can hear the audio books and music on my phone but once I connect to vehicles stereo I can'...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can h...
  • AlejaR
  • Moderator
  • 734 Views
  • 3 replies
  • 0 likes
  • 734 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Why is Spotify jumping to a different playlist mid-song?

I'm playing my selected playlist, and suddenly, it jumps to an obscure playlist I have never played. It keeps happening while I am playing the first song in my chosen playlist. This has happened to me on and off, but now it seems to do that all the t...

  • Regular
  • I'm playing my selected playlist, and suddenly, it jumps to an obscure playlist I have never played. It keeps happening while I am playing the first song in my chosen playlist.    This ...
  • Ivelina
  • Moderator
  • 4475 Views
  • 12 replies
  • 0 likes
  • Other
  • 4475 Views
  • 12 replies
  • 0 likes

Play alone

Today (02/06/24 at 00:30 Arg) I was sleeping in my room with the PC on, when a song from the Spotify application suddenly started playing from the PC, I got up scared and closed it, I don't have idea what happened

  • Newbie
  • Today (02/06/24 at 00:30 Arg) I was sleeping in my room with the PC on, when a song from the Spotify application suddenly started playing from the PC, I got up scared and closed it, I don't have idea...
  • Amayy
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fix Now Playing view

On Mac OS X, There is a very annoying bug regarding the Now Playing view. It is present since the feature was first implemented and the fix for it must be really simple.Occasionally ( I assume that whenever the Spotify application updates? but it cou...

  • Newbie
  • On Mac OS X, There is a very annoying bug regarding the Now Playing view. It is present since the feature was first implemented and the fix for it must be really simple. Occasionally ( I assume th...
  • AlejaR
  • Moderator
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Customize Music Suggestions

I did not see this one listed but it is probably embedded in another idea. Currently I listen to piano music as a bedtime/sleep ritual but I don't necessarily want that to be part of recommendations or playlists. i have talked to others who have simi...

  • Visitor
  • I did not see this one listed but it is probably embedded in another idea.   Currently I listen to piano music as a bedtime/sleep ritual but I don't necessarily want that to be part of reco...
  • AlejaR
  • Moderator
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

Re: Live agent please

I need to speak to a live agent. The AI "person" I am chatting with on FB messenger is useless

  • Newbie
  • I need to speak to a live agent.  The AI "person" I am chatting with on FB messenger is useless  
  • Maxim
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I permanently disable podcast audio preview while browsing?

Plan: PremiumCountry: USADevice: Google Pixel 4aOperating System: Android 13App version: 8.8.36.522 My Question or IssueGoto "home"Select "podcasts and shows" filterScroll through podcastsExpected behavior: complete silence, because at no point have ...

  • Music Fan
  • Plan: Premium Country: USA Device: Google Pixel 4a Operating System: Android 13 App version: 8.8.36.522   My Question or Issue Goto "home" Select "podcasts and shows" fil...
  • JayMPro
  • Regular
  • 3515 Views
  • 8 replies
  • 7 likes
  • Other
  • 3515 Views
  • 8 replies
  • 7 likes