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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 546 Views
  • 4 replies
  • 2 likes
  • Other
  • 546 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17174 Views
  • 8 replies
  • 1 likes
  • Other
  • 17174 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Spotify on Roku not displaying Asian characters

DeviceRoku Streaming Stick 4k My Question or IssueSpotify is not able to display Asian characters in the Roku app. I have checked Chinese, Japanese and Korean. It seems to affect the whole app as neither song title, artist, or lyrics were displaying....

  • Regular
  • Device Roku Streaming Stick 4k   My Question or Issue Spotify is not able to display Asian characters in the Roku app.  I have checked Chinese, Japanese and Korean. It seems to affect t...
  • silverKitty
  • Newbie
  • 1976 Views
  • 17 replies
  • 1 likes
  • Other
  • 1976 Views
  • 17 replies
  • 1 likes

I have an artists page and my followers dropped over 1000 in one week

I have created my artist profile Sari Serodio and released my first single: Hey Ma. My followers were growing steady I was almost at 1800 then in 1 week that number dropped 1000 to 700. why?

  • Newbie
  • I have created my artist profile Sari Serodio and released my first single: Hey Ma. My followers were growing steady I was almost at 1800 then in 1 week that number dropped 1000 to 700. why?
  • Prague
  • Spotify Star
  • 1355 Views
  • 1 replies
  • 1 likes
  • 1355 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify blend not including music for everyone on playlist

PlanPremiumCountryUSADeviceall devices My Question or IssueI joined a blend playlist with 7 other people, and not a single song added to the playlist was added for me. What is the point of blends if you’re going to have people join them and then not ...

  • Newbie
  •   Plan Premium Country USA Device all devices     My Question or Issue I joined a blend playlist with 7 other people, and not a single song added to the playlist was adde...
  • valeribanana
  • Regular
  • 609 Views
  • 2 replies
  • 1 likes
  • Other
  • 609 Views
  • 2 replies
  • 1 likes

Please add phone number account link with gmail

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Superuser Contribution Im trying to find out how to dicuss the matter. Of spotify taken money out

They have been taken money outta my account for the past 4 months. I have canceled my scripture back im novermber. It shouldnt be this difficult to get ahold of someone. About them stealing my money each month. I need answers a.s.a.p Thank YOU

  • Visitor
  • They have been taken money outta my account for the past 4 months. I have canceled my scripture back im novermber. It shouldnt be this difficult to get ahold of someone. About them stealing my money ...
  • MihailY
  • Moderator
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume on Sonos suddenly increases to maximum

Plan PremiumCountry Germany DeviceiPhone XSOperating SystemiOS 14.2 Hey, I have the issue, that when hearing music over Spotify via Airplay on my Sonos Speakers that out of a sudden the music Volume goes to Maximum. This can be quite stressing (and o...

  • Regular
  • Plan Premium Country Germany   Device iPhone XS Operating System iOS 14.2   Hey, I have the issue, that when hearing music over Spotify via Airplay on my Sonos Speakers that out of ...
  • rostasi
  • Gig Goer
  • 4689 Views
  • 4 replies
  • 0 likes
  • 4689 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution An Unexpected Journey by Samwise Gamgee

Hello. My family and I absolutely love the podcast “An Unexpected Journey” by Samwise Gamgee. (https://anchor.fm/unexpected-journey) We’re trying to find this theatrical audiobook version on disc, but cannot find the exact version. (This version is t...

  • Casual Listener
  • Hello. My family and I absolutely love the podcast “An Unexpected Journey” by Samwise Gamgee. (https://anchor.fm/unexpected-journey) We’re trying to find this theatrical audiobook version on disc, bu...
  • ElliottPhoenix
  • Newbie
  • 10491 Views
  • 7 replies
  • 1 likes
  • Other
  • 10491 Views
  • 7 replies
  • 1 likes

Superuser Contribution I haven't been receiving the "endsong.json" files

I've requested personal account information containing "endsong.json" files to view my streaming history. Every time I've received them, they're just random files from the last year when I truly want my whole history.

  • Visitor
  • I've requested personal account information containing "endsong.json" files to view my streaming history. Every time I've received them, they're just random files from the last year when I truly want...
  • Joan
  • Moderator
  • 762 Views
  • 1 replies
  • 0 likes
  • 762 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't share lyrics

I've searched everywhere on the community page, and talked to support, but me and my friends can't seem to share lyrics from songs. It says you need to be running the latest version of Spotify (which we all are). It hasn't worked on my mobile (iOS) o...

  • Regular
  • I've searched everywhere on the community page, and talked to support, but me and my friends can't seem to share lyrics from songs. It says you need to be running the latest version of Spotify (which...
  • Bvttoneyed
  • Regular
  • 303 Views
  • 5 replies
  • 0 likes
  • 303 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify is Not Loading And Remains On A Blank Screen!

For the past few weeks, whenever I try to get Spotify Web Player to work (The Chrome Version) it loads to a blank white screen, and occasionally does a flash of the Spotify screen before going back to white. Please help! If you somehow can contact th...

  • Gig Goer
  • For the past few weeks, whenever I try to get Spotify Web Player to work (The Chrome Version) it loads to a blank white screen, and occasionally does a flash of the Spotify screen before going back t...
  • AxolotlQueen112
  • Visitor
  • 20768 Views
  • 7 replies
  • 1 likes
  • Web Player
  • 20768 Views
  • 7 replies
  • 1 likes

Solved!! The song don t play

when try to play the song spotify let a message pop that say"it is not possible to play the song until it is included among those allowed in the sporify smartphone app" why? i didn t blocked this song or did something similar, the song is Your Betray...

  • Visitor
  • when try to play the song spotify let a message pop that say"it is not possible to play the song until it is included among those allowed in the sporify smartphone app" why? i didn t blocked this so...
  • Prague
  • Spotify Star
  • 3732 Views
  • 1 replies
  • 0 likes
  • 3732 Views
  • 1 replies
  • 0 likes

Spotify stops playing on any device and the playlist is reset to 1st song.

Regardless of the device (e.g. iPhone, Windows 11 PC) or the app (Spotify or Sonos) I started playing a playlist or station from Spotify, it will stop mid-playlist. I get no error messages from any of the apps. All devices are on the same LAN. The do...

  • Visitor
  • Regardless of the device (e.g. iPhone, Windows 11 PC) or the app (Spotify or Sonos) I started playing a playlist or station from Spotify, it will stop mid-playlist. I get no error messages from any o...
  • Prague
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Recibí un link para regalar suscripción de 2 meses en Spotify

Mi problema es que me apareció el anuncio y se me cerró la aplicación y no puedo obtener el link del anuncio , ya no me volvió aparecer para poder canjearlo

  • Visitor
  • Mi problema es que me apareció el anuncio y se me cerró la aplicación y no puedo obtener el link del anuncio , ya no me volvió aparecer para poder canjearlo
  • unseenlarks
  • Roadie
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

I accidentally closed in-app notification, I'm curious what I've missed.

I unlocked my phone and Spotify was opened. I pressed home button to close the app, but right before I did that, an in-app notification showed up. Because of the ridiculous design of the app, after I closed it, I will never see the notification again...

  • Casual Listener
  • I unlocked my phone and Spotify was opened. I pressed home button to close the app, but right before I did that, an in-app notification showed up. Because of the ridiculous design of the app, after I...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Superuser Contribution Loudness Spotify/Sonos = Rocket Science

Just recognized that Spotify allegedly is working on my issue for at least 4 years now. Still having the problem that I can‘t use the loudness control on my iPhone properly. They‘re only reacting time-delayed. And still there‘s no solution for this? ...

  • Casual Listener
  • Just recognized that Spotify allegedly is working on my issue for at least 4 years now. Still having the problem that I can‘t use the loudness control on my iPhone properly. They‘re only reacting tim...
  • OscarDC
  • Moderator
  • 685 Views
  • 3 replies
  • 0 likes
  • 685 Views
  • 3 replies
  • 0 likes