Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

AShipley

Visitor

28216 Views

152 replies

14 likes

Other
  • 28216 Views
  • 152 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23826 Views

9 replies

2 likes

Other
  • 23826 Views
  • 9 replies
  • 2 likes

Superuser Contribution Audiobook resuming from the wrong spot

I’ve been reading the same audiobook for the past several weeks and previously it would pick up correctly from where it left off when I plugged my phone into my car and hit the icon for it in “recently played” but lately it’s been going back to the s...

Casual Listener

I’ve been reading the same audiobook for the past several weeks and previously it would pick up correctly from where it left off when I plugged my phone into my car and hit the icon for it in “recent...

Wanda40

Visitor

1146 Views

4 replies

0 likes

  • 1146 Views
  • 4 replies
  • 0 likes

Superuser Contribution Совместное прослушивание

У меня с партнером стоит подписка Duo, когда хочешь слушать музыку вместе через Discord, он ко мне может заходить, и слушать музыку вместе, а когда нажимаю на значок совместного прослушивания, просто открывает Spotify, и ничего не происходит

Visitor

У меня с партнером стоит подписка Duo, когда хочешь слушать музыку вместе через Discord, он ко мне может заходить, и слушать музыку вместе, а  когда нажимаю на значок совместного прослушивания, ...

OscarDC

Moderator

781 Views

1 replies

0 likes

Other
  • 781 Views
  • 1 replies
  • 0 likes

Superuser Contribution Video podcasts not working

I have the premium Spotify plan and for some reason video podcasts have been playing black. There is not audio or video and it has been going on for quite some time. I have a Galaxy S10 but the same also happened on my old phone, a Motorola moto z4.I...

Casual Listener

I have the premium Spotify plan and for some reason video podcasts have been playing black. There is not audio or video and it has been going on for quite some time. I have a Galaxy S10 but the same ...

Ivelina

Moderator

516 Views

4 replies

0 likes

Samsung
  • 516 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcast episode not displaying full date

In the past, Spotify used to show the full release date of a podcast episode (as an example, 1 Oct 2020), but now, it only displays the month and year for any episode that wasn't released during the current year (using this example, it only shows Oct...

Regular

In the past, Spotify used to show the full release date of a podcast episode (as an example, 1 Oct 2020), but now, it only displays the month and year for any episode that wasn't released during the ...

foxsaiffer

Newbie

1573 Views

2 replies

2 likes

Other
  • 1573 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Spotify has stopped connecting to my Yamaha RX-A2A amp, from all devices.

Spotify still sees the device but when I try to connect I just get a flashing connection symbol. It worked perfectly previously, but stopped connecting overnight. Nothing else has changed. I've un/reinstalled the spotify app on several devices, reboo...

Regular

Spotify still sees the device but when I try to connect I just get a flashing connection symbol. It worked perfectly previously, but stopped connecting overnight. Nothing else has changed. I've u...

AlexFlorea

Visitor

2550 Views

7 replies

0 likes

  • 2550 Views
  • 7 replies
  • 0 likes

Superuser Contribution Me dieron la posibilidad de regalar 2 meses y desapareció la opción

Canjee una tarjeta después de todo el procedimiento obtuve el premiun y también la posibilidad de regalar 2 meses gratis de premiun a 1 amigo pero desapareció la opción después de salirme

Visitor

Canjee una tarjeta después de todo el procedimiento obtuve el premiun y también la posibilidad de regalar 2 meses gratis de premiun a 1 amigo pero desapareció la opción después de salirme

Yordan

Moderator

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jam interrupted by switching a device to play music on

PlanPremium FamilyCountryFinlandDeviceSamsung Galaxy A52gOperating SystemWindows 11 My Question or IssueEver since the new update of the now so-called jam, when I want to transition to make my music play from PC (where I am logged into the same accou...

Newbie

Plan Premium Family Country Finland Device Samsung Galaxy A52g Operating System Windows 11   My Question or Issue Ever since the new update of the now so-called jam, when I want to tra...

ScarletWitchh

Newbie

1512 Views

3 replies

2 likes

music
Other
  • 1512 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution More devices button is gone

I updated the Spotify-app on my Ipad (I am a premium user) and now the ”more devices” ("meer apparaten” in Dutch) button is gone when I want to connect to a device (devices available)I normaly connect to my Denon hifi receiver. Normaly I open “connec...

Casual Listener

I updated the Spotify-app on my Ipad (I am a premium user) and now the ”more devices” ("meer apparaten” in Dutch) button is gone when I want to connect to a device (devices available) I normaly conn...

Maria

Moderator

3568 Views

10 replies

0 likes

Connect
Denon
  • 3568 Views
  • 10 replies
  • 0 likes

No funciona el automix

Anteriormente, cuando ponía una canción, se me reproducía otra automáticamente, pero ahora no funciona y no entiendo por que ya que esta activada la opción de que se reproduzcan canciones una detrás de otra.

Visitor

Anteriormente, cuando ponía una canción, se me reproducía otra automáticamente, pero ahora no funciona y no entiendo por que ya que esta activada la opción de que se reproduzcan canciones una detrás ...

Anyk17

Spotify Star

977 Views

3 replies

1 likes

  • 977 Views
  • 3 replies
  • 1 likes

Solved!! Deuchainn

Deuchainn Deuchainn aon dha trìBriseadh an cearcall!

Music Fan

Deuchainn Deuchainn aon dha trì Briseadh an cearcall!

Suzi_the_Squirrel

Music Fan

1350 Views

20 replies

1 likes

  • 1350 Views
  • 20 replies
  • 1 likes

Superuser Contribution How to turn off shuffle on a Playlist of just podcasts?

I like to put my podcasts on a Playlist in a certain order and then listen to the Playlist in order... except shuffle always gets turned on and I can't turn it off. I've seen tips and tricks for how to avoid shuffle turning on and then seem to work b...

Visitor

I like to put my podcasts on a Playlist in a certain order and then listen to the Playlist in order... except shuffle always gets turned on and I can't turn it off. I've seen tips and tricks for how ...

Ivelina

Moderator

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Spotify keeps playing hidden songs

I keep my Spotify app updated on my Pixel 7. Initially, blocked artists began playing when I listened on my phone through Android Auto. Now, blocked artists are playing on the desktop. I have uninstalled and reinstalled the app. I remove the blocked ...

Visitor

I keep my Spotify app updated on my Pixel 7.    Initially, blocked artists began playing when I listened on my phone through Android Auto. Now, blocked artists are playing on the desktop....

Yordan

Moderator

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Porque me aparece dos veces el modo off line

En la primera parte del menú aparece el modo off line del cual lo manejaba que cuando estaba fuera de casa lo ponía en ese modo y ahora me eh dado cuenta que más abajo en ese mismo menú me aparece otro modo off line del cual me ha vaciado todas las d...

Visitor

En la primera parte del menú aparece el modo off line del cual lo manejaba que cuando estaba fuera de casa lo ponía en ese modo y ahora me eh dado cuenta que más abajo en ese mismo menú me aparece ot...

Maria

Moderator

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution just played list

I would often like to (+) "like" a song that has already finished, or maybe a couple of songs back. It's often difficult to find or remember them, so: It would be nice to have somewhere a "Just Played" list with the last n (5?) played songs.

Newbie

I would often like to (+) ❤️ "like" a song that has already finished, or maybe a couple of songs back. It's often difficult to find or remember them, so:   It would be nice to have somewh...

Yordan

Moderator

208 Views

1 replies

0 likes

  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung Galaxy active watch missing spotify device list

It will play Spotify just fine on the watch but when I go to control my phone's Spotify from my watch it the watch won't connect to my phones Spotify

Visitor

It will play Spotify just fine on the watch but when I go to control my phone's Spotify from my watch it the watch won't connect to my phones Spotify

Eni

Moderator

222 Views

1 replies

0 likes

  • 222 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts are not shown on Spotify Venezuela

PlanFreeCountryVenezuelaDevicePC, Infinix Hot 10, PS4Operating SystemAndroid 10, Windows 10, PS4 My Question or Issue English: Since Spotify was launched in Venezuela, many people (including myself) have not been able to access podcasts, because they...

Regular

Plan Free Country Venezuela Device PC, Infinix Hot 10, PS4 Operating System Android 10, Windows 10, PS4   My Question or Issue   English:   Since Spotify was launched in V...

arimatea75

Newbie

14257 Views

20 replies

3 likes

Other
  • 14257 Views
  • 20 replies
  • 3 likes

Superuser Contribution Playlists contents have disappeared!

The contents of 2 of my playlists have been erased! - They playlists were long, and I'd had them for quite a while, but now the list is empty! - PLEASE ADVISE!

Visitor

The contents of 2 of my playlists have been erased! - They playlists were long, and I'd had them for quite a while, but now the list is empty! - PLEASE ADVISE!

MartinT

Spotify Legend

176 Views

1 replies

0 likes

  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution why I always get emails saying "x episode was deleted" if i never make any?

I'm tired of receiving emails saying they're removing my podcast content when I never upload anything. What could be happening and what can I do to stop receiving them. I'm afraid that my account will suffer some kind of ban or something.The emails s...

Visitor

I'm tired of receiving emails saying they're removing my podcast content when I never upload anything. What could be happening and what can I do to stop receiving them. I'm afraid that my account wil...

Yordan

Moderator

287 Views

1 replies

1 likes

  • 287 Views
  • 1 replies
  • 1 likes