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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1583 Views
  • 15 replies
  • 5 likes
  • Other
  • 1583 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17589 Views
  • 8 replies
  • 1 likes
  • Other
  • 17589 Views
  • 8 replies
  • 1 likes

Superuser Contribution [Playlist] Sorting on Roku

I am not able to sort my playlist on my Roku tv, I love to have the feature from my phone and PC. Also, the Roku app should be updated.PlanFree/PremiumDeviceRokuOperating SystemRoku

  • Casual Listener
  • I am not able to sort my playlist on my Roku tv, I love to have the feature from my phone and PC. Also, the Roku app should be updated. Plan Free/Premium Device Roku Operating System Roku&...
  • needforname
  • Roadie
  • 2194 Views
  • 5 replies
  • 0 likes
  • Other
  • 2194 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Connect Delay on Samsung TV

Hello, so the issue that I’m having is if I go and play a song in the Spotify app it’ll go through the first 10 seconds silent before starting back at the beginning on it’s own and plays with sound. Has anyone experienced this issue? I’ve tried reins...

  • Regular
  •   Hello, so the issue that I’m having is if I go and play a song in the Spotify app it’ll go through the first 10 seconds silent before starting back at the beginning on it’s own and plays wi...
  • LediMonsteri
  • Casual Listener
  • 4781 Views
  • 20 replies
  • 2 likes
  • Connect
    Samsung
    TV
  • 4781 Views
  • 20 replies
  • 2 likes

Superuser Contribution enhance disables shuffle in liked songs

i have 5,224 liked songs and with enhanced on, i have 7,835. when i have enhanced on, i am not able to shuffle, the shuffle button turns gray. when i turn enhance off, shuffle works like normal. i'm not sure if it's because of the amount of songs in ...

  • Newbie
  • i have 5,224 liked songs and with enhanced on, i have 7,835. when i have enhanced on, i am not able to shuffle, the shuffle button turns gray. when i turn enhance off, shuffle works like normal. i'm ...
  • FF441
  • Visitor
  • 194 Views
  • 2 replies
  • 0 likes
  • 194 Views
  • 2 replies
  • 0 likes

Wrong Lyrics

All the Pretty Girls-RAC mix by fun. is showing lyrics for some nights by fun. instead.

  • Visitor
  • All the Pretty Girls-RAC mix by fun. is showing lyrics for some nights by fun. instead.
  • kaworu_bloodpaw
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

I'm trying to find a piece of music, but when I press the Search button I d

I'm trying to find a piece of music, but when I press the Search button I don't get a text box in which to enter details; all I get is 'Recent Searches'.

  • Visitor
  • I'm trying to find a piece of music, but when I press the Search button I don't get a text box in which to enter details; all I get is 'Recent Searches'.
  • kaworu_bloodpaw
  • Roadie
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

When will tv app be in Catalan?

My chromecast with Android TV is configured in Catalan language, but Spotify appears in English. I want to know if it will be fixed soon.

  • Visitor
  • My chromecast with Android TV is configured in Catalan language, but Spotify appears in English. I want to know if it will be fixed soon.
  • 96 Views
  • 0 replies
  • 0 likes
  • 96 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Web App playback randomly stops songs & deletes queue

I listen to the Spotify Web App (open.spotify.com) on my computer and have recently begun having issues with song playback that are making the web app unusable.The web app will randomly stop a song in the middle of playback and simultaneously delete ...

  • Casual Listener
  • I listen to the Spotify Web App (open.spotify.com) on my computer and have recently begun having issues with song playback that are making the web app unusable. The web app will randomly stop a song...
  • Lyubka
  • Moderator
  • 296 Views
  • 3 replies
  • 0 likes
  • 296 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution The Spotify App Won't Work. HELP!

So uh...I've been trying to get my Spotify app to open for a few days now and I even restarted my computer. Possibly, it may be due to the fact of how many windows I have open, but I sincerely doubt it. When I open up the Spotify app and web player o...

  • Casual Listener
  • So uh...I've been trying to get my Spotify app to open for a few days now and I even restarted my computer. Possibly, it may be due to the fact of how many windows I have open, but I sincerely doubt ...
  • goddyarts
  • Casual Listener
  • 485 Views
  • 6 replies
  • 0 likes
  • 485 Views
  • 6 replies
  • 0 likes

Superuser Contribution Queue Keeps Disappearing

I am using Spotify to queue up some podcasts while I run or drive. I might queue up 3 or 4, but whenever an episode finishes the next one doesn’t play, when I check the queue it’s all gone. Happening consistently for a couple of days now. I am using ...

  • Casual Listener
  • I am using Spotify to queue up some podcasts while I run or drive. I might queue up 3 or 4, but whenever an episode finishes the next one doesn’t play, when I check the queue it’s all gone. Happening...
  • GarrettStauss
  • Casual Listener
  • 2306 Views
  • 9 replies
  • 0 likes
  • Other
  • 2306 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Does spotify notify artists of playlist placement before or after the release goes live?

Can someone who's been playlisted please answer? I have song I pitched less than a week ago that I'd like to delete and reupload with changes. I just don't want to lose my placement on the off-chance I've been put on a playlist but wasn't notified ye...

  • Visitor
  • Can someone who's been playlisted please answer? I have song I pitched less than a week ago that I'd like to delete and reupload with changes. I just don't want to lose my placement on the off-chance...
  • AlejaR
  • Moderator
  • 13044 Views
  • 5 replies
  • 0 likes
  • music
    Other
  • 13044 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify used ~40GB of internet data on 5 hour drive. Is this normal?

PlanPremiumCountryUkDeviceSamsung S20 Operating System My Question or IssueIs it even possible for Spotify to use 40gb of data in 5 hours?

  • Casual Listener
  • Plan Premium Country Uk Device Samsung S20   Operating System   My Question or Issue Is it even possible for Spotify to use 40gb of data in 5 hours?
  • Mahsan
  • Casual Listener
  • 439 Views
  • 4 replies
  • 0 likes
  • Samsung
  • 439 Views
  • 4 replies
  • 0 likes

Tôi muốn tắt chế độ quảng cáo gói premium trên tài khoản của tôi.

Tôi đã trả tiền phí dịch vụ là 840.000vnd cho 02 lần thanh toán. Nhưng hệ thống luôn hiện quảng cáo bắt tôi phải mua thêm gói Premium và gây phiền hà khi tôi phát nhạc.

  • Visitor
  • Tôi đã trả tiền phí dịch vụ là 840.000vnd cho 02 lần thanh toán. Nhưng hệ thống luôn hiện quảng cáo bắt tôi phải mua thêm gói Premium và gây phiền hà khi tôi phát nhạc.
  • Jose_M
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Gap between Songs

PlanFree/PremiumCountry US DeviceIphone 7 plusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Im a Zumba instructor and would like to be able to adjust the time between each song. I see the option for crossfade but i need...

  • Newbie
  • Plan Free/Premium Country US   Device Iphone 7 plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Im a Zumba instructor and would li...
  • ziedavid
  • Casual Listener
  • 6136 Views
  • 6 replies
  • 2 likes
  • music
    Other
  • 6136 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution trouble embedding playlist

PlanPremiumCountryUS My Question or IssueOn all of the devices that I own (iPhone XR and Chromebook), I'm having trouble embedding only a few of my playlists. Some of the playlists I can embed while others I cannot.I've already contacted the service ...

  • Casual Listener
  • Plan Premium Country US   My Question or Issue On all of the devices that I own (iPhone XR and Chromebook), I'm having trouble embedding only a few of my playlists. Some of the playlists I...
  • isabelac
  • Casual Listener
  • 254 Views
  • 2 replies
  • 0 likes
  • Other
  • 254 Views
  • 2 replies
  • 0 likes

Can't redeem trial code into current user

I had got the code from other local app for trial but it was not connected with live account. what should I do to use this code.

  • Visitor
  • I had got the code from other local app for trial  but it was not connected with live account. what should I do to use this code. 
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

I seem to not be able to listen to the preview of the song in my playlist

there is a minus button beside my songs and I can't even press the song to have a preview of the song. I don't have premium if you're wondering, how do I fix this issue?

  • Visitor
  • there is a minus button beside my songs and I can't even press the song to have a preview of the song. I don't have premium if you're wondering, how do I fix this issue?
  • geovanebento
  • Roadie
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Playback of protected content is not enabled

Why is it showing “Playback of protected content is not enabled” on my ps5 everytime I try to listen to a playlist made by my other account? DevicePS5

  • Visitor
  • Why is it showing “Playback of protected content is not enabled” on my ps5 everytime I try to listen to a playlist made by my other account?   Device PS5 
  • geovanebento
  • Roadie
  • 916 Views
  • 1 replies
  • 0 likes
  • 916 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Summer Internship - Job application

Hi everyone, I’m trying to apply for a summer internship but I can’t find my university name in the list and the site doesn’t allow me to write it in a separate box. Does everyone have the same problems? Or could someone please help me?

  • Newbie
  • Hi everyone, I’m trying to apply for a summer internship but I can’t find my university name in the list and the site doesn’t allow me to write it in a separate box. Does everyone have the same probl...
  • Lyubka
  • Moderator
  • 676 Views
  • 2 replies
  • 1 likes
  • Other
  • 676 Views
  • 2 replies
  • 1 likes