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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • GhostGem
  • Newbie
  • 20337 Views
  • 123 replies
  • 13 likes
  • Other
  • 20337 Views
  • 123 replies
  • 13 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 22079 Views
  • 9 replies
  • 2 likes
  • Other
  • 22079 Views
  • 9 replies
  • 2 likes

Solved!! No "Radio" Option in WebPlayer

According to this article: https://support.spotify.com/us/using_spotify/search_play/spotify-radio/ I should see "Radio" on the left hand side-bar however my WebPlayer is completely missing that option. I am also missing the start Radio options from a...

  • Casual Listener
  • According to this article:   https://support.spotify.com/us/using_spotify/search_play/spotify-radio/   I should see "Radio" on the left hand side-bar however my WebPlayer is completely ...
  • somnophobe
  • Roadie
  • 39443 Views
  • 31 replies
  • 7 likes
  • 39443 Views
  • 31 replies
  • 7 likes

Solved!!Superuser Contribution Autoplay doesn't work in Alexa

PlanPremium Family PlanCountrySpainDeviceAlexa My Question or IssueBest feature from Spotify is Autoplay, as it allows you to discover new music as related to your most liked/played songs. I recently purchased several Alexa devices, but Autoplay does...

  • Regular
  • Plan Premium Family Plan Country Spain Device Alexa   My Question or Issue Best feature from Spotify is Autoplay, as it allows you to discover new music as related to your most liked/pla...
  • danfooo
  • Gig Goer
  • 4839 Views
  • 8 replies
  • 3 likes
  • Other
  • 4839 Views
  • 8 replies
  • 3 likes

Superuser Contribution Shuffle only plays the first few songs

PlanPremiumCountryUSDeviceWindows, iOSOperating Systemnewest on both My Question or IssueI've noticed (especially for Spotify-made playlists) when I shuffle, the same few songs play constantly. I've especially noticed this when listening to Deep Dive...

  • Regular
  • Plan Premium Country US Device Windows, iOS Operating System newest on both   My Question or Issue I've noticed (especially for Spotify-made playlists) when I shuffle, the same few son...
  • BobAnne2012
  • Casual Listener
  • 4705 Views
  • 14 replies
  • 0 likes
  • music
    Other
  • 4705 Views
  • 14 replies
  • 0 likes

Partner with spotify on crypto products/features

Hi Team, My name is Michael and I'm a builder in web3. We saw the news about Spotify testing web3 token gated playlists, and this is very exciting! We have a lot of ideas of different products/features that would help creators better connect with the...

  • Newbie
  • Hi Team,  My name is Michael and I'm a builder in web3. We saw the news about Spotify testing web3 token gated playlists, and this is very exciting! We have a lot of ideas of different produc...
  • ihsanbingx
  • Newbie
  • 872 Views
  • 3 replies
  • 1 likes
  • partnership request
  • 872 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution The same Podcast keeps popping up in daily drive since nearly a year!

PlanPremiumCountryGermany DeviceLG V60Operating SystemAndroid 11 My Question or IssueHello,I am kinda frustrated by now.I normaly use the daily drive Playlist for literally daily driving to work. But since November the 13th 2020 one episode of the fi...

  • Music Fan
  • Plan Premium Country Germany   Device LG V60 Operating System Android 11   My Question or Issue Hello, I am kinda frustrated by now. I normaly use the daily drive Playlist for ...
  • StickiBuns
  • Visitor
  • 2528 Views
  • 6 replies
  • 0 likes
  • Other
  • 2528 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify wont work on PC

PlanPremiumCountry DeviceComputerOperating SystemWindows 10 My Question or IssueSo everything worked great on my Computer. But since Yesterday i cant visit the Spotify web player oder the spotify app. If i Start it, it only says Something went wrong ...

  • Visitor
  • Plan Premium Country   Device Computer Operating System Windows 10   My Question or Issue So everything worked great on my Computer. But since Yesterday i cant visit the Spotify w...
  • Susan_GP
  • Moderator
  • 199 Views
  • 1 replies
  • 0 likes
  • Other
  • 199 Views
  • 1 replies
  • 0 likes

Solved!! Why can't I play this artist's songs anymore?

Hi,I have noticed that I cannot play any songs that a specific artist has created, so I searched online and saw a possibility that it is unavailable and it might come back, so I waited. All the songs are greyed out and not even can you play them on S...

  • Visitor
  • Hi, I have noticed that I cannot play any songs that a specific artist has created, so I searched online and saw a possibility that it is unavailable and it might come back, so I waited. All the son...
  • AdamDamon
  • Spotify Star
  • 1936 Views
  • 3 replies
  • 0 likes
  • Other
  • 1936 Views
  • 3 replies
  • 0 likes

Superuser Contribution We want to learn more about the corporate music policy

Dear team,I would like to learn more about sportify legal music streaming policy for our restaurants and hotels.We look forward to a long-term cooperation on this matterPlease help me feedback via my email: **bleep**Thank you and best regards

  • Visitor
  • Dear team, I would like to learn more about sportify legal music streaming policy for our restaurants and hotels. We look forward to a long-term cooperation on this matter Please help me feedback ...
  • Yordan
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution There is a wrong movement's name in this album

https://open.spotify.com/album/6lg8VPqTJLNcn7liAjSExP?si=asn1v2-ORyKRVbBJG_y2sg Second Movement, Symphony No.4. You tagged this movement to Symphony No.3 which is a mistake. Looking forwart to correct it soon.

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  • Casual Listener
  • https://open.spotify.com/album/6lg8VPqTJLNcn7liAjSExP?si=asn1v2-ORyKRVbBJG_y2sg   Second Movement, Symphony No.4. You tagged this movement to Symphony No.3 which is a mistake. Looking forwart ...
  • Yordan
  • Moderator
  • 323 Views
  • 2 replies
  • 0 likes
  • Other
  • 323 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why so bad sound quality?

PlanPremiumCountrySweden DeviceMac Windows, AndroidOperating SystemMac Windows, Android My Question or IssueWhy is the sound quality so extremely bad on Spotify compared to other music services. Compared with Amazon, Youtube Music and Tidal. Tidal of...

  • Casual Listener
  • Plan Premium Country Sweden   Device Mac Windows, Android Operating System Mac Windows, Android   My Question or Issue Why is the sound quality so extremely bad on Spotify compar...
  • ajescudero
  • Newbie
  • 8977 Views
  • 5 replies
  • 4 likes
  • 8977 Views
  • 5 replies
  • 4 likes

Spotify app won't download from kindle appstore

I see the spotify app when in the appstore on my kindle, but it will not download. I removed and rebooted kindle, but still no download. This seemed to happen when I signed into Spotify on a new smart TV. Before deleting Spotify, the app said I was i...

  • Visitor
  • I see the spotify app when in the appstore on my kindle, but it will not download.  I removed and rebooted kindle, but still no download.  This seemed to happen when I signed into Spotify o...
  • Amay
  • Spotify Star
  • 969 Views
  • 1 replies
  • 0 likes
  • 969 Views
  • 1 replies
  • 0 likes

Where can I buy a gift card?

I want to be sure I'm buying an authorized Spotify gift card. Does Spotify sell gift cards directly? If not, how can I find an authorized retailer?

  • Newbie
  • I want to be sure I'm buying an authorized Spotify gift card. Does Spotify sell gift cards directly? If not, how can I find an authorized retailer?
  • knnx_
  • Casual Listener
  • 1474 Views
  • 2 replies
  • 0 likes
  • 1474 Views
  • 2 replies
  • 0 likes

Lyrics in Russian & Ukrainian not available on TV, available everywhere else.

PlanPremiumCountryPolandDeviceSony Bravia X94JOperating SystemGoogle TV My Question or IssueI noticed that lyrics of Russian and Ukrainian songs don't show up on TV, but are available on all other devices I tested this on. It seems this issue isn't r...

  • Visitor
  • Plan Premium Country Poland Device Sony Bravia X94J Operating System Google TV   My Question or Issue I noticed that lyrics of Russian and Ukrainian songs don't show up on TV, but are ...
  • 185 Views
  • 0 replies
  • 0 likes
  • TV
  • 185 Views
  • 0 replies
  • 0 likes

Superuser Contribution Jordan Peterson Podcasts do not Work

PlanFree/Premium (Both)CountrySpain (VPN running through France)DeviceDell Elitebook LaptopOperating SystemWindows 10 Enterprise My Question or IssueI've tried all options, except downloading the app (because I cannot on this laptop). For some reason...

  • Regular
  • Plan Free/Premium (Both) Country Spain (VPN running through France) Device Dell Elitebook Laptop Operating System Windows 10 Enterprise   My Question or Issue I've tried all options, e...
  • Need_Assistance
  • Regular
  • 728 Views
  • 2 replies
  • 0 likes
  • Other
  • 728 Views
  • 2 replies
  • 0 likes

Apple TV -> HomePod audio output

PlanPremium CountryBrazil DeviceApple TV 4K Operating SystemtvOS 13.3.1 My Question or Issue 1. Turn on your Apple TV2. Change the audio output to HomePod3. Open the Spotify app and play a songSound remains on TV and not on HomePodYou need to pair th...

  • Roadie
  • Plan Premium   Country Brazil   Device Apple TV 4K   Operating System tvOS 13.3.1   My Question or Issue   1. Turn on your Apple TV 2. Change the audio output ...
  • yoonnel
  • Composer
  • 1346 Views
  • 2 replies
  • 4 likes
  • Other
    TV
  • 1346 Views
  • 2 replies
  • 4 likes

Superuser Contribution Ctrl + L shortcut opens search menu but doesn't always highlight the searchbar

My IssueThe Ctrl + L shortcut to bring up search doesn't always highlight the searchbar, meaning I'd sometimes have to click the searchbar with my mouse to type into it. This only happens sometimes which makes me think this is unintended behaviour wh...

  • Newbie
  • My Issue The Ctrl + L shortcut to bring up search doesn't always highlight the searchbar, meaning I'd sometimes have to click the searchbar with my mouse to type into it. This only happens sometimes...
  • Eni
  • Moderator
  • 216 Views
  • 1 replies
  • 0 likes
  • Other
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Permanent Collaborator Codes

I would like the ability to make collaborator codes permanent. For instance, every year I make a playlist for my new hockey team dressing room. It would be nice to have permanent codes for this. Not everyone will notice or join during the 7 day windo...

  • Visitor
  • I would like the ability to make collaborator codes permanent.   For instance, every year I make a playlist for my new hockey team dressing room. It would be nice to have permanent codes for t...
  • Eni
  • Moderator
  • 529 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 529 Views
  • 1 replies
  • 0 likes