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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • fas42
  • Casual Listener
  • 5134 Views
  • 34 replies
  • 6 likes
  • Other
  • 5134 Views
  • 34 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18724 Views
  • 9 replies
  • 2 likes
  • Other
  • 18724 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Personalized concert recommendations email - broken URL

PlanPremiumCountryIrelandDevice(iPhone 8, HP EliteBook G3)Operating System(iOS 16.1.2, Windows 11) My Question or IssueHi Jall,I hope someone here can forward this to relevant people at Spotify!Spotify has a "Personalized concert recommendations near...

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  • Regular
  • Plan Premium Country Ireland Device (iPhone 8, HP EliteBook G3) Operating System (iOS 16.1.2, Windows 11)   My Question or Issue Hi Jall, I hope someone here can forward this to r...
  • Eni
  • Moderator
  • 553 Views
  • 5 replies
  • 0 likes
  • Other
  • 553 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why do I have to log in to the community separately when I'm already logged

Why is it so difficult to get j help for Spotify? I've been a premium member for quite some time and it has always been one of the most difficult of all online services to get support, hands down and it's very frustrating when paying money for Servic...

  • Casual Listener
  • Why is it so difficult to get j help for Spotify? I've been a premium member for quite some time and it has always been one of the most difficult of all online services to get support, hands down and...
  • Joan
  • Moderator
  • 159 Views
  • 2 replies
  • 0 likes
  • 159 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast Episodes Won't Play

I'm a Premium Duo subscriber using the Web Player in Chrome 108.0.5359.94 on a desktop computer running Windows 10 Enterprise. I use the Web Player on my work computer because I'm not allowed to download and install the desktop app. I can't listen to...

  • Casual Listener
  • I'm a Premium Duo subscriber using the Web Player in Chrome 108.0.5359.94 on a desktop computer running Windows 10 Enterprise. I use the Web Player on my work computer because I'm not allowed to...
  • Eni
  • Moderator
  • 514 Views
  • 3 replies
  • 1 likes
  • Other
  • 514 Views
  • 3 replies
  • 1 likes

Superuser Contribution web player clicking some songs in radio playlist does not work

in some playlists, some song are not playable, clicking does nothing!example radio playlist https://open.spotify.com/playlist/37i9dQZF1E8NRp673eCfHC i see as one of songs "Skinhead O'Connor" by "Rozpor" and clicking it does not do anything. Sometimes...

  • Casual Listener
  • in some playlists, some song are not playable, clicking does nothing! example radio playlist https://open.spotify.com/playlist/37i9dQZF1E8NRp673eCfHC i see as one of songs "Skinhead O'Connor" by "...
  • MihailY
  • Moderator
  • 146 Views
  • 1 replies
  • 1 likes
  • 146 Views
  • 1 replies
  • 1 likes

Superuser Contribution Autoplay not working anymore!

My autoplay feature is not functioning on any device. I haven't changed any settings in a long time and my plan is premium, but I've checked to ensure autoplay is still enabled. I even tried turning it off and on again but to no avail. The only recen...

  • Visitor
  • My autoplay feature is not functioning on any device. I haven't changed any settings in a long time and my plan is premium, but I've checked to ensure autoplay is still enabled. I even tried turning ...
  • MihailY
  • Moderator
  • 251 Views
  • 1 replies
  • 4 likes
  • Other
  • 251 Views
  • 1 replies
  • 4 likes

Superuser Contribution Why is my blend only showing one person's song?

My blends are only showing the other person's songs. Deleting the playlists and starting over doesn't work, neither does logging in or out. Please help!

  • Visitor
  • My blends are only showing the other person's songs. Deleting the playlists and starting over doesn't work, neither does logging in or out. Please help!
  • Imtheproblemitsme
  • Casual Listener
  • 1680 Views
  • 2 replies
  • 0 likes
  • 1680 Views
  • 2 replies
  • 0 likes

Pausing frequently on xbox

I have been on Spotify on my Xbox for away and for some reason the music will pause for like 30 seconds, but it is perfectly fine on other devices. Does anyone have a solution.PlanFree/PremiumCountryUSDeviceXboxOperating System My Question or IssueMu...

  • Visitor
  • I have been on Spotify on my Xbox for away and for some reason the music will pause for like 30 seconds, but it is perfectly fine on other devices. Does anyone have a solution. Plan Free/Premium C...
  • 246 Views
  • 0 replies
  • 1 likes
  • music
  • 246 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify stops playing all songs after 1 second

Casting to my google chrome, spotify stops playing any song after 1 second. When I send the music back to come out of my computer or phone after that it does the exact same thing..... I have to restart spotify multiple times to try to fix it, and som...

  • Visitor
  • Casting to my google chrome, spotify stops playing any song after 1 second. When I send the music back to come out of my computer or phone after that it does the exact same thing..... I have to resta...
  • OscarDC
  • Moderator
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

The app just shows the logo and doesn’t work at all. It’s been two days

Whenever i try to open the app it just stays as if it were loading but it’s been an ongoing issue even with good internet connection it’s the same

  • Visitor
  • Whenever i try to open the app it just stays as if it were loading but it’s been an ongoing issue even with good internet connection it’s the same
  • kaworu_bloodpaw
  • Roadie
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist keeps playing unrelated artists and music.

I really only listen to Drake these days however I don't have a specific playlist because the one that plays all his songs is good enough. Recently, however, random music and artists I have never heard of are poping on. I have premium and I do have t...

  • Visitor
  • I really only listen to Drake these days however I don't have a specific playlist because the one that plays all his songs is good enough. Recently, however, random music and artists I have never hea...
  • OscarDC
  • Moderator
  • 1193 Views
  • 1 replies
  • 0 likes
  • 1193 Views
  • 1 replies
  • 0 likes

VPN and spotify

I am connected to the work vpn, when listening to music from spotify desktop in windows it discovers other devices and plays what I listen to there and on my pc what the other person listens to, being in a vpn even if I tell it to forget the device I...

  • Visitor
  • I am connected to the work vpn, when listening to music from spotify desktop in windows it discovers other devices and plays what I listen to there and on my pc what the other person listens to, bein...
  • kaworu_bloodpaw
  • Roadie
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Wrong account connecting to Last FM

Long story, my oh kept taking over my Spotify so in the end I turned it into a family plan and took over her sub account and she kept the main account. I’m trying to connect to last fm but all my scrobble data is hers. It shows as connected as my acc...

  • Visitor
  • Long story, my oh kept taking over my Spotify so in the end I turned it into a family plan and took over her sub account and she kept the main account. I’m trying to connect to last fm but all my scr...
  • kaworu_bloodpaw
  • Roadie
  • 615 Views
  • 1 replies
  • 0 likes
  • 615 Views
  • 1 replies
  • 0 likes

Log out remotely from TV

I logged into my account on someone else"s TV but don't have contact with that person anymore. How can I remove the access remotely?

  • Newbie
  • I logged into my account on someone else"s TV but don't have contact with that person anymore. How can I remove the access remotely?
  • kaworu_bloodpaw
  • Roadie
  • 1705 Views
  • 1 replies
  • 0 likes
  • 1705 Views
  • 1 replies
  • 0 likes