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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • EMilde
  • Visitor
  • 3411 Views
  • 25 replies
  • 6 likes
  • Other
  • 3411 Views
  • 25 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18151 Views
  • 8 replies
  • 2 likes
  • Other
  • 18151 Views
  • 8 replies
  • 2 likes

Superuser Contribution Cannot create playlist folder in desktop app or web player

I have read the Spotify support which says I need to use the desktop app, right click on a playlist and then select create folder. However, when I try to do this, create folder is not an option in the drop-down

  • Visitor
  • I have read the Spotify support which says I need to use the desktop app, right click on a playlist and then select create folder. However, when I try to do this, create folder is not an option in th...
  • ukergin
  • Gig Goer
  • 315 Views
  • 4 replies
  • 0 likes
  • 315 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Community][Connect] Spotify Studios In NYC?

Hey Spotify team!I've been so inspired to see so many of my friends, particularly wxmen artists/producers collaborate and connect over at Spotify Studios or Noteable events in Los Angeles. I was wondering if anything similar was coming to New York?I'...

  • Casual Listener
  • Hey Spotify team! I've been so inspired to see so many of my friends, particularly wxmen artists/producers collaborate and connect over at Spotify Studios or Noteable events in Los Angeles. I was ...
  • Eni
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • Connect
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Home: keeps repeating first song of playlist

Using Google Home playing songs from my spotify and it keeps repeating the first song on the playlist and the play queue just starts from the first song. Need help please really annoying, making me hate the first song on the playlist. Thanks Premium ...

  • Newbie
  • Using Google Home playing songs from my spotify and it keeps repeating the first song on the playlist and the play queue just starts from the first song. Need help please really annoying, making me h...
  • Essie8
  • Visitor
  • 4161 Views
  • 7 replies
  • 1 likes
  • Other
  • 4161 Views
  • 7 replies
  • 1 likes

Superuser Contribution [iOS] Fix Download Speeds

5G or super high speed Wi-Fi and Spotify STRUGGLES with consistent downloading. Has for years, for everyone. Time to get it sorted please!

  • Casual Listener
  • 5G or super high speed Wi-Fi and Spotify STRUGGLES with consistent downloading. Has for years, for everyone. Time to get it sorted please!
  • AlejaR
  • Moderator
  • 239 Views
  • 1 replies
  • 0 likes
  • iOS
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Visit headquarter

I am Loic, manager for the brand CORENGTH, fitness category for DECATHLON.With my team we will be in Stockholm and we would be really interested to exchange and share about our visions with someone at spotify. Making sport accessible to the many is o...

  • Visitor
  • I am Loic, manager for the brand CORENGTH, fitness category for DECATHLON. With my team we will be in Stockholm and we would be really interested to exchange and share about our visions with someone...
  • Eni
  • Moderator
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas , paguei o Spotify, mas cancelaram meu plano Premium

Pagamento do Spotify acontece todo dia 25 , de todos os meses , paguei , mas estão me cobrando e cancelaram minha conta Premium

  • Visitor
  • Pagamento do Spotify acontece todo dia 25 , de todos os meses , paguei , mas estão me cobrando e cancelaram minha conta Premium
  • OscarDC
  • Moderator
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Cancel Joe Rogan for covid dis-information or I will cancel my spotify membership.

Cancel joe rogan for dis-information about covid or i will boycott spotify and tell everyone i know to do the same.

  • Visitor
  • Cancel joe rogan for dis-information about covid or i will boycott spotify and tell everyone i know to do the same.  
  • Earlfromflorida
  • Casual Listener
  • 839 Views
  • 9 replies
  • 10 likes
  • 839 Views
  • 9 replies
  • 10 likes

Superuser Contribution Bonjour, comment laisser des avis sur des podcast en live sur spotify?

je suit des podcats en ligne sur spotify que je dois commenter ou laisser mon avis étant en ligne je ne sais pas comment fait.

  • Visitor
  • je suit des podcats en ligne sur spotify que je dois commenter ou laisser mon avis étant en ligne je ne sais pas comment fait.
  • Lyubka
  • Moderator
  • 987 Views
  • 1 replies
  • 0 likes
  • 987 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does songs pause after 1 second?

Songs stop playing after 1 second. Tried both on my mobile and my PC. Tried removing cache files, log out, change sound quality, changed wifi connection, turning off and on both devices. Is there something wrong with spotify for the moment?

  • Visitor
  • Songs stop playing after 1 second. Tried both on my mobile and my PC. Tried removing cache files, log out, change sound quality, changed wifi connection, turning off and on both devices. Is there som...
  • Lyubka
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in on android phone

When trying to log in with my android phone, I get an error message that says "This email and password combination is incorrect". When I click the OK button, the screen goes blank and the same message appears. It's not allowing me to input the correc...

  • Visitor
  • When trying to log in with my android phone, I get an error message that says "This email and password combination is incorrect". When I click the OK button, the screen goes blank and the same messag...
  • Lyubka
  • Moderator
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Superuser Contribution mi cancion se subio a otro perfil, como la saco?

Subi una cancion llamada "BLOOSHED" con un distribuidor de routenote pero se subió a otro perfil que no es el mio y quiero mover esa cancion a mi perfil

  • Visitor
  • Subi una cancion llamada "BLOOSHED" con un distribuidor de routenote pero se subió a otro perfil que no es el mio y quiero mover esa cancion a mi perfil
  • Joan
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where can I find previous merchandise I’ve ordered

I placed an order for a preorder Joji vinyl and cannot find where the order is now. I can’t find an email or any section for merchandise orders on my Spotify.

  • Visitor
  • I placed an order for a preorder Joji vinyl and cannot find where the order is now. I can’t find an email or any section for merchandise orders on my Spotify.
  • Lyubka
  • Moderator
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Part of the code from my refill-giftcard wasnt readable when removed cover

I bought a premium refill giftcard and after removing the cover to see the refillcode, 4 of the symbols either were partial unreadable or was able to see att all. Did nothing at all to damage the gift card, i removed the strip very gently, but some o...

  • Visitor
  • I bought a premium refill giftcard and after removing the cover to see the refillcode, 4 of the symbols either were partial unreadable or was able to see att all. Did nothing at all to damage the gif...
  • AdamDam
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

[Desktop][Other] Bug with Heardle allows you to cheat

Couldn't find a place to report a bug for Heardle, so posting here. Found that if you click the "play/pause" button on your keyboard, the entire song will play, rather than just the few seconds that should be played (based on how many guesses you've ...

  • Newbie
  • Couldn't find a place to report a bug for Heardle, so posting here. Found that if you click the "play/pause" button on your keyboard, the entire song will play, rather than just the few seconds that ...
  • 158 Views
  • 0 replies
  • 0 likes
  • Desktop
    Other
  • 158 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song doesn't play

Whenever I try to play Slide Away by Miley Cyrus it doesn't play and the cover of the song is grey as well as the play button. This is the only song that does this to me.

  • Visitor
  • Whenever I try to play Slide Away by Miley Cyrus it doesn't play and the cover of the song is grey as well as the play button. This is the only song that does this to me.
  • MihailY
  • Moderator
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some podcasts are working whilst others are not

PlanPremiumCountryAustraliaDeviceDesktop computer and PhoneOperating SystemWindows 10My Question or IssueI've been trying to listen to a podcast called the chuckle sandwich which was working the day before but is now no longer playing when I hit the ...

  • Casual Listener
  • Plan Premium Country Australia Device Desktop computer and Phone Operating System Windows 10 My Question or Issue I've been trying to listen to a podcast called the chuckle sandwich which wa...
  • Alex
  • Spotify Legend
  • 382 Views
  • 2 replies
  • 0 likes
  • Connect
    Other
    Samsung
  • 382 Views
  • 2 replies
  • 0 likes

Superuser Contribution [PC] Will not play songs

Pc says that it cannot run songs and asked if files can be imported onto the computer to run them.PlanPremiumCountryUnited StatesDeviceWindows PCOperating SystemWindows 11 My Question or IssueMy Pc will not run any songs and displays an error asking ...

  • Visitor
  • Pc says that it cannot run songs and asked if files can be imported onto the computer to run them. Plan Premium Country United States Device Windows PC Operating System Windows 11   My...
  • Eni
  • Moderator
  • 397 Views
  • 3 replies
  • 0 likes
  • music
  • 397 Views
  • 3 replies
  • 0 likes