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Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 15187 Views
  • 8 replies
  • 1 likes
  • Other
  • 15187 Views
  • 8 replies
  • 1 likes

Superuser Contribution Improve Support Process (esp. Information Flow)

Hello All, before posting my idea, I would like to first walk you through the process I experienced today which leads to my ideas. Just to be sure: I love Spotify, been with you forever. Never considered leaving. But: I know you can do better. Today,...

  • Visitor
  • Hello All,   before posting my idea, I would like to first walk you through the process I experienced today which leads to my ideas. Just to be sure: I love Spotify, been with you forever....
  • Ver
  • Spotify Legend
  • 204 Views
  • 2 replies
  • 0 likes
  • Other
  • 204 Views
  • 2 replies
  • 0 likes

Superuser Contribution Accessibility

Your website should have a category called 'Accessibility' where users can find all the information that pwd need to access the app. There should be a page where users can submit the accessibility issues they are experiencing. (And, BTW, This form sa...

  • Newbie
  • Your website should have a category called 'Accessibility' where users can find all the information that pwd need to access the app. There should be a page where users can submit the accessibili...
  • Novy
  • Moderator
  • 150 Views
  • 1 replies
  • 1 likes
  • 150 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify doesn't connect to car stereo

PlanPremiumCountryAustraliaDeviceSamsung A5Operating SystemAndroid 11 For the last couple of weeks I have been unable to connect to the Spotify app on my car stereo through Spotify on my phone. When I attempt to do so, I can can establish and audio c...

  • Casual Listener
  • Plan Premium Country Australia Device Samsung A5 Operating System Android 11   For the last couple of weeks I have been unable to connect to the Spotify app on my car stereo through Spo...
  • Craig29520
  • Newbie
  • 643 Views
  • 2 replies
  • 1 likes
  • Connect
  • 643 Views
  • 2 replies
  • 1 likes

Streams numbers not showing correctly since 12 Feb 2022

Dear member of the community,since last week, 12 feb, I see on Spotify for Artist a reduction of streams. Usually this happens when Spotify publishes an update and lasts 1-2 days but a week never happened. Is anyone else experiencing the same or it's...

  • Regular
  • Dear member of the community, since last week, 12 feb, I see on Spotify for Artist a reduction of streams. Usually this happens when Spotify publishes an update and lasts 1-2 days but a week never h...
  • 183 Views
  • 0 replies
  • 1 likes
  • App & Features
    Music Discussion
  • 183 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Impact of canvas video to pitching process

Hello, please have anybody experience with impact of canvas video to the pitching process? There are some "Bonus points" if we will have it or we can upload it when the pitching process runs?I'm just thinking If I should push the unreleased single to...

  • Newbie
  • Hello,   please have anybody experience with impact of canvas video to the pitching process? There are some "Bonus points" if we will have it or we can upload it when the pitching process runs...
  • Vasil
  • Moderator
  • 339 Views
  • 1 replies
  • 1 likes
  • Discovery & Promo
  • 339 Views
  • 1 replies
  • 1 likes

Superuser Contribution Flume Spotify Presale Code

Did anyone get the Flume Spotify Presale Code for Red Rocks Day 2? I'm in the official discord and it seems like no1 got it. Spotify Presale opens tomorrow. I know for a fact I'm in the top 1% or higher of Flume's fans!! Not sure if the system is gli...

  • Visitor
  • Did anyone get the Flume Spotify Presale Code for Red Rocks Day 2? I'm in the official discord and it seems like no1 got it. Spotify Presale opens tomorrow. I know for a fact I'm in the top 1% or hig...
  • MafeG
  • Spotify Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Controversial podcasts on Spotify

Hello.I have noticed some controversial podcasts in Spotify. I don't know, what is Spotify's opinion about It. I understand, that not everyone believe, that Covid19 exists. Some of those people are just quackers. Sometimes when I have encountered thi...

  • Roadie
  • Hello. I have noticed some controversial podcasts in Spotify. I don't know, what is Spotify's opinion about It. I understand, that not everyone believe, that Covid19 exists. Some of those people are...
  • Noguri
  • Roadie
  • 1289 Views
  • 6 replies
  • 0 likes
  • Podcast Discussion
  • 1289 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Spotify for Artists] My song has the wrong artist page

I'm pretty sure this is the wrong place to post this issue, but customer support advised me to post here. A song called "YSL", which is coming out soon, has featured a wrong artists profile for one of the artists. The song is by Maks & Monti, but the...

  • Newbie
  • I'm pretty sure this is the wrong place to post this issue, but customer support advised me to post here.   A song called "YSL", which is coming out soon, has featured a wrong artists profile ...
  • Novy
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • Spotify for Artists
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify x Amazon Echo - Multi-room broken

PlanPremiumCountryUnited KingdomDevice(iPhone, Windows, Echo 3rd Gen, Echo Plus 2nd Gen)Operating System(iOS 10, Windows 10,etc.) My IssueSince December 2019 - I have had issues with Alexa playing music on Spotify multi-room. (Possible never worked p...

  • Casual Listener
  • Plan Premium Country United Kingdom Device (iPhone, Windows, Echo 3rd Gen, Echo Plus 2nd Gen) Operating System (iOS 10, Windows 10,etc.)   My Issue Since December 2019 - I have had iss...
  • Bediviraada
  • Casual Listener
  • 6274 Views
  • 24 replies
  • 9 likes
  • music
    Other
  • 6274 Views
  • 24 replies
  • 9 likes

Superuser Contribution Making this website more stable

Hello everyone. Am I the only one who has noticed how difficult it is to navigate through the Spotify community especially when using mobile. It's like an unstable website which keeps on behaving unpredictably when pressing different buttons.I'd sugg...

  • Spotify Star
  • Spotify Star
  • Hello everyone. Am I the only one who has noticed how difficult it is to navigate through the Spotify community especially when using mobile. It's like an unstable website which keeps on behaving unp...
  • Ver
  • Spotify Legend
  • 375 Views
  • 6 replies
  • 1 likes
  • App & Features
  • 375 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Spotify web player says Offline, works everywhere else

I just recently went premium on a family plan and ever since then the web player in my browser (Chrome on OS X) switched to Offline mode. I've logged out and back in, restarted the browser, the laptop - nothing helps. No matter what I try, I'm still ...

  • Casual Listener
  •   I just recently went premium on a family plan and ever since then the web player in my browser (Chrome on OS X) switched to Offline mode. I've logged out and back in, restarted the browser, t...
  • Ver
  • Spotify Legend
  • 11051 Views
  • 12 replies
  • 0 likes
  • Other
  • 11051 Views
  • 12 replies
  • 0 likes

Superuser Contribution Unable to play all BTS songs

PlanPremiumCountryPremiumDeviceiPhone 6s, Windows 10 appOperating SystemiOS 12.1, Windows 10 My Question or IssueI can't play any of the songs from BTS. I've tried unintalling and reinstalling the app on my phone but it didn't help at all. Is this ha...

  • Casual Listener
  •   Plan Premium Country Premium Device iPhone 6s, Windows 10 app Operating System iOS 12.1, Windows 10   My Question or Issue I can't play any of the songs from BTS. I've tried un...
  • ListenToGlobal
  • Composer
  • 4536 Views
  • 15 replies
  • 2 likes
  • music
  • 4536 Views
  • 15 replies
  • 2 likes

Superuser Contribution Re: Let's introduce ourselves!

I NEED HELP FROM SPOTIFY TO FIX A PROBLEM IN MY PROFILE: Desktop website and app limits the following count on user profiles that I follow to 1,000!!!

  • Casual Listener
  • I NEED HELP FROM SPOTIFY TO FIX A PROBLEM IN MY PROFILE: Desktop website and app limits the following count on user profiles that I follow to 1,000!!!
  • MiSerafimTheGroovy
  • Casual Listener
  • 199 Views
  • 2 replies
  • 0 likes
  • 199 Views
  • 2 replies
  • 0 likes

Superuser Contribution Please fix the line height of lyrics in Devnagari Script

When viewing the lyrics for music in Nepali or Hindi, long texts of the lyrics are difficult to read due to lack of sufficient line height. This is primarily because of the letters having diatrics in the script like like की, कै, कृ. They are cause so...

  • Casual Listener
  • When viewing the lyrics for music in Nepali or Hindi, long texts of the lyrics are difficult to read due to lack of sufficient line height. This is primarily because of the letters having diatrics in...
  • rohans
  • Casual Listener
  • 346 Views
  • 6 replies
  • 0 likes
  • Other
  • 346 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Chromecast][Music] Chromecast is very buggy

Chromecast has an overall buggy experience. The worst one is that playback randomly pauses while casting. These "fixed" (not actually fixed) issues are related:https://community.spotify.com/t5/Ongoing-Issues/Spotify-Pausing-On-Chromecast-Issues/idi-p...

  • Newbie
  • Chromecast has an overall buggy experience. The worst one is that playback randomly pauses while casting.  These "fixed" (not actually fixed) issues are related: https://community.spotify.com...
  • l_andrew_l
  • Regular
  • 2028 Views
  • 25 replies
  • 3 likes
  • music
  • 2028 Views
  • 25 replies
  • 3 likes

Superuser Contribution songs not adding to my queue

PlanpremiumCountryUnited StatesDeviceiPhone 8Operating SystemIOS 14.6 My Question or Issuewhenever ive tried adding songs to my queue, it adds only one of them and puts the rest of them in the next from section. every time ive tried dragging them fro...

  • Newbie
  • Plan premium Country United States Device iPhone 8 Operating System IOS 14.6   My Question or Issue whenever ive tried adding songs to my queue, it adds only one of them and puts the r...
  • Alex
  • Moderator
  • 1051 Views
  • 1 replies
  • 0 likes
  • music
  • 1051 Views
  • 1 replies
  • 0 likes

Superuser Contribution Specific podcast cannot be played on Sonos chrome cast

PlanPremiumCountryNorwayDevicePC and PhoneOperating SystemAndroid 10, Android 11, Android 12, Linux, Windows 10 My Question or IssueI cast most of my podcasts to a Sonos speaker when I work at home. This works for all podcast I listen to, but one spe...

  • Casual Listener
  • Plan Premium Country Norway Device PC and Phone Operating System Android 10, Android 11, Android 12, Linux, Windows 10   My Question or Issue I cast most of my podcasts to a Sonos spea...
  • MafeG
  • Spotify Legend
  • 626 Views
  • 5 replies
  • 1 likes
  • 626 Views
  • 5 replies
  • 1 likes

Superuser Contribution [Other] I want to send you lyrics to a song that does not have lyrics yet.

I want to add lyrics to a specific song that does not have lyrics yet. I think this will be good for people to they can sing along to it if they want to.

  • Visitor
  • I want to add lyrics to a specific song that does not have lyrics yet. I think this will be good for people to they can sing along to it if they want to.
  • Jeremy
  • Spotify
  • 146 Views
  • 1 replies
  • 0 likes
  • Other
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old podcast episodes show up as added ‘today’ in ‘New Episodes’ feed

In ‘New Episodes’ for podcasts on iOS, I constantly (!) get shown podcast episodes that were allegedly added ‘today’ but that are in reality much much older. This often happens for 3-7 episodes shown as added today that I either already listened to o...

1B42CCAB-FABB-4599-B6AA-BE9239E6218C.jpeg AEB758A4-9DEE-4D92-99B7-72BE503A26DD.jpeg 82C80838-2D3D-4D75-8BF4-27514EA0F1F7.jpeg
  • Casual Listener
  • In ‘New Episodes’ for podcasts on iOS, I constantly (!) get shown podcast episodes that were allegedly added ‘today’ but that are in reality much much older.  This often happens for 3-7 ep...
  • Ver
  • Spotify Legend
  • 458 Views
  • 3 replies
  • 0 likes
  • Other
  • 458 Views
  • 3 replies
  • 0 likes