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My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 14290 Views
  • 8 replies
  • 1 likes
  • Other
  • 14290 Views
  • 8 replies
  • 1 likes

Artist piggybacking on other artist's page

I was scrolling through artists and bands I like when I noticed that on the page for the artist Lemon Demon, someone else has put their song on Spotify using the same name despite it not being a song by the real Lemon Demon. Could somebody at Spotify...

  • Regular
  • I was scrolling through artists and bands I like when I noticed that on the page for the artist Lemon Demon, someone else has put their song on Spotify using the same name despite it not being a song...
  • TreyAnastasio
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Other
  • 241 Views
  • 1 replies
  • 0 likes

The radio option sucks!

It literally just repeats the same 10 songs for hours. Kinda.... Like a real radio station. Also let's say I have 10 Eminem songs and 200 other artist songs on the original playlist. It will play Eminem after Eminem song, its so frustrating.I love th...

  • Newbie
  • It literally just repeats the same 10 songs for hours. Kinda.... Like a real radio station. Also let's say I have 10 Eminem songs and 200 other artist songs on the original playlist. It will play E...
  • henryddriscoll
  • Visitor
  • 15555 Views
  • 62 replies
  • 73 likes
  • 15555 Views
  • 62 replies
  • 73 likes

Music playback crashing on Google Nest Mini

PlanPremiumCountryBrazilDeviceGoogle Nest MiniOperating SystemGoogle Assistant Music playback crashing on Google Nest Mini

  • Visitor
  • Plan Premium Country Brazil Device Google Nest Mini Operating System Google Assistant   Music playback crashing on Google Nest Mini  
  • Bittencourt
  • Spotify Star
  • 485 Views
  • 1 replies
  • 0 likes
  • Other
  • 485 Views
  • 1 replies
  • 0 likes

Create library using downloaded songs

I have bunch of downloaded songs on my device I want to create playlists using the same as I am new to Spotify is there any method where Spotify can identify my downloaded music and add it to my library

  • Newbie
  • I have bunch of downloaded songs on my device I want to create playlists using the same as I am new to Spotify is there any method where Spotify can identify my downloaded music and add it to my libr...
  • 270 Views
  • 0 replies
  • 1 likes
  • 270 Views
  • 0 replies
  • 1 likes

Superuser Contribution [Amazon Echo] Spotify doesn't work anymore on my Echo Dot 3gen

PlanPremiumCountryItaly / Switzerland DeviceAmazon Echo Dot 3gen IssueI'm not able anymore to reproduce music or podcast from my Spotify account to my Echo Dot. I've already contacted Amazon Help Center, already reinitialized the Echo Dot and unlinke...

  • Visitor
  • Plan Premium Country Italy / Switzerland   Device Amazon Echo Dot 3gen   Issue I'm not able anymore to reproduce music or podcast from my Spotify account to my Echo Dot. I've alrea...
  • Ver
  • Spotify Legend
  • 623 Views
  • 2 replies
  • 1 likes
  • Other
  • 623 Views
  • 2 replies
  • 1 likes

Superuser Contribution Web Player cycles through some tracks then stops at 9 seconds playback

PlanPremiumCountryGermany DeviceMicrosoft Surface Book 2 13"Operating SystemWindows 10 My Question or IssueI have problems with the webplayer playback. Whenever i start a song, the player cycles through some tracks (like 3-6) then stops and plays the...

  • Visitor
  • Plan Premium Country Germany   Device Microsoft Surface Book 2 13" Operating System Windows 10   My Question or Issue I have problems with the webplayer playback. Whenever i star...
  • Alex
  • Moderator
  • 329 Views
  • 1 replies
  • 1 likes
  • Music
  • 329 Views
  • 1 replies
  • 1 likes

Superuser Contribution Facebook business page

can i put a link on my business facebook page to my personal spotify so people can listen to my playlists?

  • Visitor
  •   can i put a link on my business facebook page to my personal spotify so people can listen to my playlists?
  • Jeremy
  • Spotify
  • 237 Views
  • 1 replies
  • 0 likes
  • Other
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback issue

PlanPremiumCountryFinlandDeviceIphone XROperating SystemiOS 14.0.1 My Question or IssueWhen I am trying to listen music outside home, app doesn't allow it. Music stop in middle of song or then it just jump into next song and back to original and not ...

  • Visitor
  • Plan Premium Country Finland Device Iphone XR Operating System iOS 14.0.1   My Question or Issue When I am trying to listen music outside home, app doesn't allow it. Music stop in midd...
  • Alex
  • Moderator
  • 308 Views
  • 1 replies
  • 0 likes
  • Connect
  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to disconnect or "forget" local Google Cast devices?

Plan: PremiumCountry: USADevice: iPhone 7 Plus and Macbook When my phone (or macbook laptop) is connected to the wi-fi, my Spotify immediately recognizes nearby Google Cast-capable devices in my household. Is there any way for me to make my Spotify a...

  • Newbie
  • Plan: Premium Country: USA Device: iPhone 7 Plus and Macbook    When my phone (or macbook laptop) is connected to the wi-fi, my Spotify immediately recognizes nearby Google Cast-ca...
  • Jeremy
  • Spotify
  • 1946 Views
  • 1 replies
  • 0 likes
  • chromecast
    Connect
  • 1946 Views
  • 1 replies
  • 0 likes

I cant highlight my playlist in my artists profile or put it like artists pick

I tried copying the playlist url and pasting it, it doesn't work. The playlist is set to public. No matter what i try it wont save.

  • Casual Listener
  • I tried copying the playlist url and pasting it, it doesn't work. The playlist is set to public. No matter what i try it wont save.
  • Hubo
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • Other
  • 208 Views
  • 1 replies
  • 0 likes

Changement de musique sans terminer la précédente.

Bonjour,Je viens vers vous car je rencontre un problème avec Spotify depuis bientôt 3 jours.Quand j’écoute une chanson dans l’une de mes playlist, la chanson que j’ai choisie d’écouter se coupe brusquement quand elle arrive en plein milieu pour passe...

  • Visitor
  • Bonjour, Je viens vers vous car je rencontre un problème avec Spotify depuis bientôt 3 jours. Quand j’écoute une chanson dans l’une de mes playlist, la chanson que j’ai choisie d’écouter se coupe b...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Superuser Contribution Xbox app player gets stuck when changing music with the connect feature and continues to be stuck.

PlanPremiumCountryU.S.A.DeviceXBOX ONEOperating SystemLatest update My Question or IssueAgain the player gets stuck on the xbox, when using the connect feature. It will not continue to play and it won't let me change the song. It will play on my othe...

  • Visitor
  • Plan Premium Country U.S.A. Device XBOX ONE Operating System Latest update   My Question or Issue Again the player gets stuck on the xbox, when using the connect feature. It will not...
  • Alex
  • Moderator
  • 474 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Last song on queue stops abruptly

Hi, I have a strange issue. Whenever I play music in my soundbar (Samsung QR70) through Spotify Connect, the last song in the queue always stops a few seconds before it is actually supposed to end. I have tried Spotify Connect from many different dev...

  • Regular
  • Hi,   I have a strange issue. Whenever I play music in my soundbar (Samsung QR70) through Spotify Connect, the last song in the queue always stops a few seconds before it is actually supposed ...
  • g-munoz
  • Regular
  • 1797 Views
  • 17 replies
  • 2 likes
  • Connect
    Samsung
  • 1797 Views
  • 17 replies
  • 2 likes

Superuser Contribution Podcast starts seconds after last time stamp

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 10 My Question or IssueIf I continue listening to a Podcast after closing the app, it starts a few seconds (or more than 1 minute) after where I stopped. It is very annoying and happ...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 10   My Question or Issue If I continue listening to a Podcast after closing the app, it starts a few seconds...
  • Mihail
  • Spotify Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 348 Views
  • 1 replies
  • 0 likes

How to invite people to listen to Spotify via Discord

How do you invite people to Spotify via Discord? I try and it only works on my end. Help! True TalonIn reality, the least interesting answer is usually the correct one.

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  • Roadie
  • How do you invite people to Spotify via Discord? I try and it only works on my end. Help!  True Talon In reality, the least interesting answer is usually the correct one.
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Superuser Contribution [ALL PLATFORMS] Player keeps playing random 3-name artists, all by itself, won't be paused

PlanPremium FamilyCountryCanadaDeviceWindows 10 store app AND webplayer AND android AND Echo Device My Question or IssueStarted last night when my bedroom Echo device kept playing songs by itself. I'd tell it to stop and a few seconds later, it would...

  • Casual Listener
  • Plan Premium Family Country Canada Device Windows 10 store app AND webplayer AND android AND Echo Device   My Question or Issue Started last night when my bedroom Echo device kept playin...
  • Ver
  • Spotify Legend
  • 658 Views
  • 2 replies
  • 0 likes
  • Other
  • 658 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Webplayer] Blank/Black Screen after login on firefox

PlanPremiumCountryCanadaDeviceDesktopOperating SystemUbuntu 18.04 My Question or IssueThe webplayer is not showing after I log in. There it a black/blank screen. I've tried clearing the cache, etc.

  • Casual Listener
  • Plan Premium Country Canada Device Desktop Operating System Ubuntu 18.04   My Question or Issue The webplayer is not showing after I log in. There it a black/blank screen. I've tried c...
  • Mihail
  • Spotify Legend
  • 3128 Views
  • 8 replies
  • 0 likes
  • Other
  • 3128 Views
  • 8 replies
  • 0 likes

Superuser Contribution Same song keeps adding itself to the queue

For the last few months I’ve had a recurring issue. When playing a playlist or an album the same track keeps getting added to the queue as the second track (it’s a song I don’t particularly like either!). It doesn’t happen every time but most times. ...

  • Casual Listener
  • For the last few months I’ve had a recurring issue. When playing a playlist or an album the same track keeps getting added to the queue as the second track (it’s a song I don’t particularly like eith...
  • MadmanOnWheels
  • Roadie
  • 2479 Views
  • 9 replies
  • 1 likes
  • 2479 Views
  • 9 replies
  • 1 likes

Bug on ads

Hey yeah everyone knew that Spotify shows many add but one day I found a way to skip the advertisement. I can close the Spotify app and reopen it then the advertisement stops . Yeah I know what you are thinking that who will do that tasks becoz of th...

  • Visitor
  • Hey yeah everyone knew that Spotify shows many add but one day I found a way to skip the advertisement. I can close the Spotify app and reopen it then the advertisement stops . Yeah I know what you a...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify on PS4 in Slovenia

PlanPremiumCountrySloveniaDevicePlaystation 4My Question or IssueA few months ago we got Spotify in Slovenia, but linking the account to the PS ap is still not working. It will play music through PS if I'm controlling it from the phone, but it still ...

  • Newbie
  • Plan Premium Country Slovenia Device Playstation 4 My Question or Issue A few months ago we got Spotify in Slovenia, but linking the account to the PS ap is still not working. It will play mus...
  • Ver
  • Spotify Legend
  • 820 Views
  • 1 replies
  • 1 likes
  • PlayStation
    PS4
  • 820 Views
  • 1 replies
  • 1 likes