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Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 16017 Views
  • 8 replies
  • 1 likes
  • Other
  • 16017 Views
  • 8 replies
  • 1 likes

Playback bar stuck when casting

PlanPremium CountryUK DeviceGoogle Pixel 4 XL Operating SystemAndroid (latest version) My Question or Issue When casting through Spotify Connect or the standard cast API, the timebar (where you can select a position in a song) and the timestamp remai...

  • Casual Listener
  • Plan Premium   Country UK   Device Google Pixel 4 XL   Operating System Android (latest version)   My Question or Issue  When casting through Spotify Connect or ...
  • AdamDam
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • Connect
  • 401 Views
  • 1 replies
  • 0 likes

Liked songs not shuffling on Sonos

Whenever I try to shuffle songs while streaming to Sonos or any other streaming speaker, nothing happens. No songs play ever. I can play albums and all my other playlists and everything else except my liked songs. I have contacted support for way too...

  • Casual Listener
  • Whenever I try to shuffle songs while streaming to Sonos or any other streaming speaker, nothing happens. No songs play ever. I can play albums and all my other playlists and everything else except m...
  • 426 Views
  • 0 replies
  • 0 likes
  • Liked Songs Playlist
    Please Fix This
  • 426 Views
  • 0 replies
  • 0 likes

Superuser Contribution group listening skipping songs

PlanPremiumCountryUSADeviceiPhone SE (2020)Operating SystemiOS 14.4.2 My Question or Issuein a listening session whenever a listener queues or plays a song it will suddenly skip mid song and go back to what the person who made the party was listening...

  • Casual Listener
  • Plan Premium Country USA Device iPhone SE (2020) Operating System iOS 14.4.2   My Question or Issue in a listening session whenever a listener queues or plays a song it will suddenly s...
  • Ver
  • Spotify Legend
  • 492 Views
  • 3 replies
  • 1 likes
  • music
    Other
  • 492 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Updated Podcast track on SoundCloud: Still old track on Spotify

PlanFreeCountrySwitzerland (But based in Japan)Deviceseveral (Windows10, Iphone7)Operating SystemWindows10, IOS14 We recently added our Podcast hosted on SoundCloud on Spotify. The Podcast is about Education Policy globally. In one episode, we receiv...

  • Visitor
  • ...s I cannot have that file public, I really want to be able to have the track available on SoundCloud listed on Spotify.    Has anyone any idea how to remedy this, here is our Spotify c...
  • Jeremy
  • Spotify
  • 881 Views
  • 1 replies
  • 0 likes
  • Other
  • 881 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Poor sound quality with Spotify Connect on Samsung HW-Q70T

PlanPremiumCountryAustriaDeviceSamsung HW-Q70T with Spotify Connect My Question or IssueHello! Im facing some strange issues with my Samsung Soundbar.when i first connect to the soundbar with my phone via spotify connect i always have poor sound qual...

  • Regular
  • Plan Premium Country Austria Device Samsung HW-Q70T with Spotify Connect   My Question or Issue Hello! Im facing some strange issues with my Samsung Soundbar. when i first connect to th...
  • bczlwlj-_12z5
  • Regular
  • 2408 Views
  • 9 replies
  • 0 likes
  • Connect
    Other
    Samsung
  • 2408 Views
  • 9 replies
  • 0 likes

Superuser Contribution Google home spotify settings

Plan Premium Country EnglandDeviceGoogle HomeOperating SystemGoogleMy Question or IssueHow do you adjust settings when using Google home speaker to listen to spotify (normalise volume, volume level, music quality etc) ???

  • Newbie
  • Plan Premium  Country  England Device Google Home Operating System Google My Question or Issue How do you adjust settings when using Google home speaker to listen to spotify (n...
  • Ver
  • Spotify Legend
  • 595 Views
  • 1 replies
  • 1 likes
  • 595 Views
  • 1 replies
  • 1 likes

Spotify on a portable media player

We have a family subscription and my son uses one account on his iphone. However, he is not allowed his phone at school. Are there any devices which cannot call, text, surf, or run apps etc but which can play Spotify playlists offline. I really want ...

  • Newbie
  • We have a family subscription and my son uses one account on his iphone. However, he is not allowed his phone at school. Are there any devices which cannot call, text, surf, or run apps etc but which...
  • Girlypint
  • Casual Listener
  • 1302 Views
  • 3 replies
  • 0 likes
  • Other
  • 1302 Views
  • 3 replies
  • 0 likes

Superuser Contribution Google Home "Play music LIKE Artist" should start Artist radio

SubscriptionPremium PlatformGoogle Home Assistant My Question or IssueThe Google Home Assistant supports a few quick commands to play songs/artists.The issue is they don't work the same, and they don't work intuitively! "Play song X": this starts Son...

  • Music Fan
  • Subscription Premium   Platform Google Home Assistant   My Question or Issue The Google Home Assistant supports a few quick commands to play songs/artists. The issue is they don't w...
  • kamcknig
  • Regular
  • 2803 Views
  • 6 replies
  • 5 likes
  • Other
  • 2803 Views
  • 6 replies
  • 5 likes

[iOS][Developer] List all artists in apple carplay

In songs that are collaborated by multiple artists, only the first one is listed in Apple Carplay. I would hear a new voice in a song and get frustrated because I have no idea who it is. I would like to know all the artists who are singing it. Please...

  • Newbie
  • In songs that are collaborated by multiple artists, only the first one is listed in Apple Carplay. I would hear a new voice in a song and get frustrated because I have no idea who it is. I would...
  • Jose_M
  • Spotify Star
  • 1187 Views
  • 1 replies
  • 0 likes
  • Developer
    iOS
  • 1187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't work with Google Home

I have half a dozen Google Home devices on my network. For the past year or so, I would occasionally get an error, 'Sorry, something went wrong' but the issue would normally resolve in an hour or so. For the past month, I have been unable to play any...

  • Visitor
  • I have half a dozen Google Home devices on my network. For the past year or so, I would occasionally get an error, 'Sorry, something went wrong' but the issue would normally resolve in an hour or so....
  • Mihail
  • Spotify Legend
  • 814 Views
  • 7 replies
  • 0 likes
  • Other
  • 814 Views
  • 7 replies
  • 0 likes

Customer service abilities

Customer service should have the ability to manually change the date to when a song was added to a playlist!!! Like what the heck, why dont they have this ability

  • Newbie
  • Customer service should have the ability to manually change the date to when a song was added to a playlist!!! Like what the heck, why dont they have this ability
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify app stopped working on my galaxy watch active 2 with it last update (Tizen 5.5.0.1)

PlanPremium DevicesGalaxy watch active 2 Operating SystemTizen 5.5.0.1 My Question or IssueThe spotify app on my galaxy watch active 2 was working perfect until the last update of the weareble OS (Tizen 5.5.0.1), then it's stopped working. It loads f...

  • Newbie
  • Plan Premium   Devices Galaxy watch active 2   Operating System Tizen 5.5.0.1   My Question or Issue The spotify app on my galaxy watch active 2 was working perfect until the...
  • Novy
  • Moderator
  • 7799 Views
  • 5 replies
  • 7 likes
  • Other
    Samsung
  • 7799 Views
  • 5 replies
  • 7 likes

Solved!!Superuser Contribution Spotify TV apps: home page not working anymore

Hello team, for a couple of weeks now, the Spotify home page of all my TV Spotify Apps is not working. I am facing this across the following Spotify Apps platforms:  TV, Samsung TV, Amazon Fire TV.FYI my iOS and Desktop app works fine. While I can s...

  • Composer
  • Hello team, for a couple of weeks now, the Spotify home page of all my TV Spotify Apps is not working. I am facing this across the following Spotify Apps platforms:  TV, Samsung TV, Amazon Fire TV. ...
  • Eni
  • Moderator
  • 475 Views
  • 4 replies
  • 0 likes
  • Samsung
    TV
  • 475 Views
  • 4 replies
  • 0 likes

Superuser Contribution Is it possible to see all listening history (hours, songs, etc.)?

I've had my Spotify premium account for a few years now and I was wondering if there was any way to see all the songs I have ever listened to and how many hours. Ideally this would also be filterable by week/month/year etc. 2017wrapped was nice while...

  • Casual Listener
  • I've had my Spotify premium account for a few years now and I was wondering if there was any way to see all the songs I have ever listened to and how many hours. Ideally this would also be filterable...
  • Xenia
  • Moderator
  • 227434 Views
  • 4 replies
  • 18 likes
  • Other
  • 227434 Views
  • 4 replies
  • 18 likes

Solved!!Superuser Contribution Spotify not working with Google Home

Free and PremiumUnited StatesGoogle Home and iPhone XS MaxiOS 12.1.4 When using Google Home and linking a Spotify account (be it Premium or Free tier) I am not getting a response back with utterances being said to the device. Ex. "Hey Google, play ST...

  • Casual Listener
  • Free and Premium United States Google Home and iPhone XS Max iOS 12.1.4   When using Google Home and linking a Spotify account (be it Premium or Free tier) I am not getting a response back ...
  • Xenia
  • Moderator
  • 379670 Views
  • 87 replies
  • 6 likes
  • 379670 Views
  • 87 replies
  • 6 likes

Superuser Contribution No video only sound Joe Rogan Podcast Chromecast

PlanPremiumCountryNetherlands DeviceSamsung galaxy S10+ / Chromecast Ultra My Question or Issue When i stream de JRE from my phone to chromecast i only get audio, no video. If i'm only using my phone i get video.

  • Regular
  • Plan Premium Country Netherlands   Device Samsung galaxy S10+ / Chromecast Ultra   My Question or Issue   When i stream de JRE from my phone to chromecast i only get audio, n...
  • Xenia
  • Moderator
  • 63454 Views
  • 96 replies
  • 79 likes
  • 63454 Views
  • 96 replies
  • 79 likes

Superuser Contribution Spotify fails to play a playable item called from the context of a small, green "play" button...

Spotify fails to play a playable item called from the context of a small, green "play" button shortcut that appears when hovering over playable items. See this video recording to fix ideas: https://www.awesomescreenshot.com/video/3341099?key=689cb9ea...

  • Regular
  • Spotify fails to play a playable item called from the context of a small, green "play" button shortcut that appears when hovering over playable items.   See this video recording to fix ideas:&...
  • Eni
  • Moderator
  • 526 Views
  • 1 replies
  • 0 likes
  • Other
  • 526 Views
  • 1 replies
  • 0 likes

Superuser Contribution How Often Do Spotify Ads Change?

PlanFreeCountryUSDeviceAllOperating SystemAll This is just a general question, but how often does Spotify change the ads played on its apps? I’ve got two ads in specific I’m pretty tired of hearing (and I was able to temporarily get rid of one, but i...

  • Casual Listener
  •   Plan Free Country US Device All Operating System All     This is just a general question, but how often does Spotify change the ads played on its apps? I’ve got two ads in...
  • CarlosE
  • Moderator
  • 346 Views
  • 1 replies
  • 0 likes
  • Other
  • 346 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify web player not displaying homepage

PlanFree CountryMalta Operating SystemWindows 10 My Question or Issue I have an issue which has started as of yesterday. I use spotify web player on Google Chrome, when I access open.spotify.com I do not see the home page instead I get an error like ...

  • Music Fan
  • Plan Free   Country Malta   Operating System Windows 10   My Question or Issue   I have an issue which has started as of yesterday. I use spotify web player on Google C...
  • Jeremy
  • Spotify
  • 748 Views
  • 3 replies
  • 1 likes
  • Connect
    music
  • 748 Views
  • 3 replies
  • 1 likes