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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lozmaloid
  • Visitor
  • 25742 Views
  • 140 replies
  • 14 likes
  • Other
  • 25742 Views
  • 140 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 23278 Views
  • 9 replies
  • 2 likes
  • Other
  • 23278 Views
  • 9 replies
  • 2 likes

Superuser Contribution Alexa fails to play a playlist to a group, says the song isn't in my plan

In the Alexa app, when I try to play a playlist to a speaker group (e.g., "Everywhere"), it now says "Cannot play the song because it is not available with your music plan". This has worked fine before, as recently as a couple days ago. Also, playing...

  • Visitor
  • In the Alexa app, when I try to play a playlist to a speaker group (e.g., "Everywhere"), it now says "Cannot play the song because it is not available with your music plan". This has worked fine befo...
  • OscarDC
  • Moderator
  • 1243 Views
  • 1 replies
  • 0 likes
  • 1243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Permanently Sort A Playlist

I would like to sort my playlist by date added(ASC). Yes, I know you can manually adjust the setting on mobile/desktop and that is not what I'm asking. If i go on a new device or platform to access my playlist it will show as date added (DESC). Is th...

  • Casual Listener
  • I would like to sort my playlist by date added(ASC). Yes, I know you can manually adjust the setting on mobile/desktop and that is not what I'm asking. If i go on a new device or platform to access m...
  • londonstarlin
  • Casual Listener
  • 2512 Views
  • 2 replies
  • 2 likes
  • Other
  • 2512 Views
  • 2 replies
  • 2 likes

Superuser Contribution when playing offline it plays first 6 tracks then repeats the 5th and then

when playing offline it plays first 6 tracks then goes back to 5th and then back to 6th and just keeps repeating these two tracks

  • Visitor
  • when playing offline it plays first 6 tracks then goes back to 5th and then back to 6th and just keeps repeating these two tracks
  • OscarDC
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

unable to download playlists for offline listening on new device

sold old phone and using new phone but unable to download for offline listening. getting error message "device limit reached. remove all download from another device to listen offline" on new phone. the spotify app was removed on old phone.

  • Visitor
  • sold old phone and using new phone but unable to download for offline listening. getting error message "device limit reached. remove all download from another device to listen offline" on new phone. ...
  • Amay
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

How to get Premium after paid for ?

Paid for trail 9.99. Still have free but not premium. Have tried everything in allFAQs, to avail. I’m really disappointed ; seems like it would best system.

  • Visitor
  • Paid for trail 9.99. Still have free but not premium. Have tried everything in allFAQs, to avail. I’m really disappointed ; seems like it would best system.
  • Amay
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts not playing properly - jumping from one podcast to another

I used to listen to podcasts and once an episode ended, another one would play, from the same podcast. Now, after an episode ends, Spotify starts playing another one not from the same podcast, but from a random other podcast. Its very frustrating but...

  • Visitor
  • I used to listen to podcasts and once an episode ended, another one would play, from the same podcast. Now, after an episode ends, Spotify starts playing another one not from the same podcast, but fr...
  • Dian
  • Spotify Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist from Spotify not recognized. in Alexa

When I try to play a playlist in spotify via Alexa , Alexa doesnt regonize the list and play whatever. Spotify is the standart music service in Alexa. The account is the same for Alexa and Spotify

  • Visitor
  • When I try to play a playlist in spotify via Alexa , Alexa doesnt regonize the list and play whatever. Spotify is the standart music service in Alexa. The account is the same for Alexa and Spotify
  • Lyubka
  • Moderator
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to add a Featured On when a track is included on a big Spotify playlist?

Hey. An artist has been added to a big spotify playlist. How do they add that playlist to Featured On on their spotify page? Thankyou.

  • Casual Listener
  • Hey. An artist has been added to a big spotify playlist. How do they add that playlist to Featured On on their spotify page? Thankyou.  
  • mfth1
  • Casual Listener
  • 675 Views
  • 4 replies
  • 0 likes
  • Other
  • 675 Views
  • 4 replies
  • 0 likes

Superuser Contribution Rank a podcast is not possible

Hello, it is not possible in my Account to rank a podcast. There is no sign for settings or the three dots to select anything...as described online. RegardsChristin

  • Visitor
  • Hello,  it is not possible in my Account to rank a podcast. There is no sign for settings or the three dots to select anything...as described online.    Regards Christin  &nb...
  • Eni
  • Moderator
  • 249 Views
  • 1 replies
  • 0 likes
  • music
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution A l'écoute d'un livre audio Spotify lance un chapitre aléatoire

J'écoute un livre audio dans ma voiture. Les chapitres défilent en se suivant. Puis sans prévenir, spotify me remet un chapitre déjà lu ou repart du début du livre, ou encore me balance un Podcast qui n'a rien à voir avec mon livre audio

  • Visitor
  • J'écoute un livre audio dans ma voiture. Les chapitres défilent en se suivant. Puis sans prévenir, spotify me remet un chapitre déjà lu ou repart du début du livre, ou encore me balance un Podcast qu...
  • Joan
  • Moderator
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Public playlists aren’t displayed on my profile

PlanFreeCountryUSDeviceHP Chromebook 14 Operating SystemChrome Os My Question or IssueHey, I use a Chromebook and because of that I can’t use the actual desktop app and therefore have to resort to the web player. 2 days ago I noticed that my public p...

  • Casual Listener
  • Plan Free Country US Device HP Chromebook  14   Operating System Chrome Os   My Question or Issue Hey, I use a Chromebook and because of that I can’t use the actual desktop ...
  • kaylee_0815
  • Newbie
  • 958 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 958 Views
  • 3 replies
  • 0 likes

Superuser Contribution Instagram Stories audio quality

Hi, Is it possible to get an audio quality on Spotify similar to the one delivered by Instagram Stories? Best regards. FM

  • Newbie
  • Hi, Is it possible to get an audio quality on Spotify similar to the one delivered by Instagram Stories? Best regards. FM
  • Alex
  • Spotify Legend
  • 868 Views
  • 1 replies
  • 0 likes
  • 868 Views
  • 1 replies
  • 0 likes

web player skips 5 songs, plays a song for 10 seconds and then audio stops

hi all, my web player seems to not be working properly. it skips 5 songs, plays the song for 10 seconds and then the audio stops, although the progress bar keeps moving. seems to have been an issue a few years ago too.

  • Newbie
  • hi all, my web player seems to not be working properly. it skips 5 songs, plays the song for 10 seconds and then the audio stops, although the progress bar keeps moving. seems to have been an issue a...
  • kaworu_bloodpaw
  • Roadie
  • 281 Views
  • 1 replies
  • 1 likes
  • Other
  • 281 Views
  • 1 replies
  • 1 likes

Solved!! How do I change the display?

The song title and artist used to be displayed below the album cover but now it is listed above the album cover and it looks really strange. How can I change the display so that it is back to normal?

  • Visitor
  • The song title and artist used to be displayed below the album cover but now it is listed above the album cover and it looks really strange. How can I change the display so that it is back to normal?
  • kaworu_bloodpaw
  • Roadie
  • 1826 Views
  • 1 replies
  • 0 likes
  • 1826 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only You Feature

PlanPremiumCountryPhilippinesDeviceIphone 11 Pro MaxOperating SystemiOS 14 My Question or IssueThe Audio Birth Chart did not appear on my Only You wrapped.

  • Visitor
  • Plan Premium Country Philippines Device Iphone 11 Pro Max Operating System iOS 14   My Question or Issue The Audio Birth Chart did not appear on my Only You wrapped.
  • Chocodivine
  • Music Fan
  • 22447 Views
  • 46 replies
  • 73 likes
  • Samsung
  • 22447 Views
  • 46 replies
  • 73 likes

Playing random tracks

Playing anything. A playlist. An album. After first track plays it goes to a rap song. I detest rap. I can’t even play more than one track on an album.

  • Visitor
  • Playing anything. A playlist. An album. After first track plays it goes to a rap song. I detest rap. I can’t even play more than one track on an album.
  • geovanebento
  • Roadie
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web Player for Podcasts missing video

On Crome, Firefox and Safari on MacOS or Windows The Web Player for podcasts (Joe Rogan) is missing the video. Clicking on the video button does nothing other than bring up an empty video player. Audio does play.

  • Music Fan
  • On Crome, Firefox and Safari  on MacOS or Windows   The Web Player for podcasts (Joe Rogan) is missing the video.  Clicking on the video button does nothing other than bring up an em...
  • Angelmarauder
  • Newbie
  • 8150 Views
  • 43 replies
  • 7 likes
  • Other
  • 8150 Views
  • 43 replies
  • 7 likes

Podcasts not playing in playlist on web browser

I'm on a web-browser, with a playlist consisting of about 4 podcasts and >~250 songs. When I get to the podcasts in my playlist, they refuse to play. It skips to a different song, it registers as playing but no audio goes through, a bunch of differen...

  • Visitor
  • I'm on a web-browser, with a playlist consisting of about 4 podcasts and >~250 songs. When I get to the podcasts in my playlist, they refuse to play. It skips to a different song, it registers as ...
  • kaworu_bloodpaw
  • Roadie
  • 353 Views
  • 1 replies
  • 0 likes
  • music
  • 353 Views
  • 1 replies
  • 0 likes