Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
PlanFreeCountryUSADeviceLG G6Operating SystemAndroid Version 7.0 My Question or IssueHi, I love the Behind the Lyrics feature. Its always amazing to see the backstory of thr song. But my issue, is that some songs dont show "Behind the Lyrics" even wh...
PlanFreeCountryUSADeviceLenovo ThinkPad T430Operating SystemWindows 10BrowserFirefox 85.0 My Question or IssueHi! I've been having a seemingly rather unique issue - as in, there are plenty of solutions online but not one has worked for me. I recently...
I'm using a free plan and using a HP pavilion Chromebook on Chrome OS 65. I cannot download the actual spotify player because im on Chromebook so i use the web player a lot but recently whenever a start a song, it skips after 2 second, then again and...
PlanFreeCountrySouth KoreaDeviceMacbook Pro early to mid 2010s My Question or IssueI haven't been able to use Spotify's web player due to a popup prompting me to get Spotify premium- the only buttons that can be interacted with are "Subscribe" or "Lo...
I want to suggest that changes an artist's profile picture. Profile picture of the artist that I like was uploaded as another artist's picture. So I hope that the correct profile picture of artist is uploaded on Spotify.Where should I suggest this pr...
Okay so, me and my girlfriend have moved in together and we've succesfully changed our subscriptions to premium duo. but when my girlfriend tries to fill in the adress it goes to an error page. and for the record, yes we did check our country, and tr...
Two bugs I've found recently. PS4: The music controls randomly disappear from the quick menu since the last update.Android car head unit (PX6): The layout has been altered to match my Android phone app but the links in the left pane are missing (libr...
After I played one of my playlists on mobile (iOS), I found out that it wouldn't let me toggle off shuffle on Web Player. I tried to restart my phone and it still wouldn't work.
PlanPremiumCountryUSDeviceiPhone 6s/Dell LaptopOperating SystemiOS 14/Windows 10 My Question or Issuemp3 files on my desktop spotify isn't sync-ing to my iPhone. What I have tried:-followed every step on offline sync instruction-restarted Spotify-mad...
O Spotify sempre apaga minhas músicas, eu baixo todas elas, e eles apagam de novo, eu sou o usuário do Spotify Premium e quase nunca posso ouvir minhas músicas offline porque o app apaga elas, apaga toda vez que entro, já fiz a desinstalação limpa, j...
Hi I've been a heavy premium Spotify user since more than 4 years now. Since about 2 months now, I'm having an issue where Spotify randomly pauses when running on my two MacBooks (not at the same time) and connected to my bluetooth speaker. I've trie...
I recently installed Spotify to use as my music source through Google Home. Before I was using YT as my music source. With YT, when I would say "play (artist) radio mix", it would play that artist and other artist of that genre and likeness. With Spo...
All devices and operating systems My Question or IssueI'm looking for the artist "N1L", instead I get some random artists I clearly didn't ask for. Is there a way to turn of spellcheck in the search result instead of trying to guess what I'm actually...
PlanDuo PremiumCountryFranceDeviceSamsung Zenbook UX30Operating SystemWindows 10 My Question or IssueI want to browse particle detector 2019 public playlists.But when I click SEE ALL in web player, I only get 200 of them (2206 expected).I can't see a...
PlanFreeCountryUSA DeviceLenovo ThinkPad T460Operating SystemWindows 10 version 1709 My Question or IssueHello. I'm dealing with a frustrating issue using the web player in Chrome. When I play a song, it will play the first 9 seconds, then switch to ...
The Spotify app for the Samsung Galaxy Watch3 has a very small limit on the number of playlists allowed on the device, even though I'm using a premium Spotify account in standalone mode. The watch has more than enough storage, yet only playlists star...
I can't be the only one with this problem...Amazon echo is connected to my personal Spotify account. The speaker is used by multiple persons with diverse tastes in music. Result: my recommendations and discover weekly playlist are all messed up.But I...
PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueI received an email from Spotify titled "this is en". The content of the email was "this is en" - nothing else. This is one of the most strangest things I've had happen to me. Has any...
PlanFreeCountry UK Device Operating System(iOS 10, Android Oreo, Windows 10,etc.)Hi,I need some advice regarding use of Spotify tracks..I have created an online wellbeing project that uses music as its basis - people listen to classical music and lea...
PlanFree/PremiumCountry USADevicelaptop/desktopOperating SystemWindows My Question or Issue The songs I have selected are interrupted mid-song, and a random rap song that I have never heard of begins playing. How do I prevent this?