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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • EMilde
  • Visitor
  • 3375 Views
  • 25 replies
  • 6 likes
  • Other
  • 3375 Views
  • 25 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18138 Views
  • 8 replies
  • 2 likes
  • Other
  • 18138 Views
  • 8 replies
  • 2 likes

Solved!! Country restrictions?

Hello. I've been a happy spotify user for a long long time but today I noticed something that made me very weary. As usual I went to the discover tab to listen to some new bands. I saw a band who looked cool (Masters of reality) and wanted to give it...

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  • Regular
  • Hello.   I've been a happy spotify user for a long long time but today I noticed something that made me very weary. As usual I went to the discover tab to listen to some new bands. I saw a b...
  • MattSuda
  • Spotify Star
  • 224001 Views
  • 12 replies
  • 35 likes
  • music
  • 224001 Views
  • 12 replies
  • 35 likes

[All Platforms][Spotify for Artists] Hide songs on an album on my artist page

I'm releasing an album a couple months in the future. I want to release two singles prior to the full release. Is it possible to post the full album, but only have one song be revealed while the other 5 songs in the album are blurred out or unavailab...

  • Visitor
  • I'm releasing an album a couple months in the future. I want to release two singles prior to the full release. Is it possible to post the full album, but only have one song be revealed while the othe...
  • Billy-J
  • Spotify Star
  • 1002 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Spotify for Artists
  • 1002 Views
  • 1 replies
  • 0 likes

[All Platforms][Playlists] Playlist won't shuffle correctly

Playlists play one song then jump out of playlist and play Christmas music. None of the Christmas music is on my playlist. I recently deleted some playlists that had Christmas music. But that is the only connection.

  • Visitor
  • Playlists play one song then jump out of playlist and play Christmas music. None of the Christmas music is on my playlist. I recently deleted some playlists that had Christmas music. But that is the ...
  • 222 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Playlists
  • 222 Views
  • 0 replies
  • 0 likes

Superuser Contribution Recommended songs feature missing in playlists

PlanPremiumCountryPolandDeviceiPhone SE 2016 and Desktop PCOperating SystemiOS 14.4 and Windows 10 My Question or IssueHi, majority of my playlists (200+ tracks) are missing the recommended songs feature which worked before. Only one of my playlists ...

  • Casual Listener
  • Plan Premium Country Poland Device iPhone SE 2016 and Desktop PC Operating System iOS 14.4 and Windows 10   My Question or Issue Hi,   majority of my playlists (200+ tracks) are...
  • Jeremy
  • Spotify Legend
  • 816 Views
  • 4 replies
  • 2 likes
  • Other
  • 816 Views
  • 4 replies
  • 2 likes

Solved!! Spotify in Sri Lanka yet ?

Hi , we are almost in Year 2019 and not sure why spotify is not in Sri Lanka yet. I've already asked this in year 2015 and very curious why its taking that long. https://community.spotify.com/t5/Accounts/Does-Spotify-supports-in-Sri-Lanka/td-p/106700...

  • Casual Listener
  • Hi , we are almost in Year 2019 and not sure why spotify is not in Sri Lanka yet. I've already asked this in year 2015 and very curious why its taking that long.  https://community.spotify.co...
  • MattSuda
  • Spotify Star
  • 1408 Views
  • 2 replies
  • 2 likes
  • music
  • 1408 Views
  • 2 replies
  • 2 likes

Superuser Contribution Web player either skips songs entirely or stops at 9 seconds,

As the title says, the web player either skips past songs before they even start, or stops at the 9 second mark.Using latest version of Waterfox.Tried signing out of everything, did not work.

  • Casual Listener
  • As the title says, the web player either skips past songs before they even start, or stops at the 9 second mark. Using latest version of Waterfox. Tried signing out of everything, did not work.
  • Ver
  • Spotify Legend
  • 840 Views
  • 9 replies
  • 1 likes
  • Other
  • 840 Views
  • 9 replies
  • 1 likes

Superuser Contribution can't delete playlist folder

PlanFreeCountryusaDeviceiphone 12/ hp chromebook Operating System(iOS 14.4 chrome os Version 88.0.4324.153My Question or Issuei can't delete a folder i've tried on two different chromebooks and my iphone now I have duplicate playlists I just want the...

  • Regular
  •   Plan Free Country usa Device iphone 12/ hp chromebook  Operating System (iOS 14.4 chrome os Version 88.0.4324.153 My Question or Issue i can't delete a folder i've tried on...
  • Ver
  • Spotify Legend
  • 576 Views
  • 6 replies
  • 1 likes
  • Other
  • 576 Views
  • 6 replies
  • 1 likes

[Mobile] A toggle for Car View/Car Play for non-Bluetooth (AUX cable) users

The default Spotify interface is the only interface available to people who listen to music in their car without Bluetooth, using an AUX cable. The interface is very hard to use when driving, and results in having to look directly at your phone multi...

  • Casual Listener
  • The default Spotify interface is the only interface available to people who listen to music in their car without Bluetooth, using an AUX cable. The interface is very hard to use when driving, and res...
  • 356 Views
  • 0 replies
  • 0 likes
  • Mobile
  • 356 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect dropouts/disconnecting

Hello, I've been having some trouble lately with using Spotify Connect with my Yamaha RX-483 receiver. It has always been working reasonably well, but since a few weeks now I've been experiencing dropouts in the audio and random disconnecting up till...

  • Newbie
  • Hello,   I've been having some trouble lately with using Spotify Connect with my Yamaha RX-483 receiver. It has always been working reasonably well, but since a few weeks now I've been experie...
  • Novy
  • Moderator
  • 4368 Views
  • 8 replies
  • 2 likes
  • connection issue
    dropouts
    receiver
    Yamaha
  • 4368 Views
  • 8 replies
  • 2 likes

Superuser Contribution Spotify keeps pausing since 4 years.

Dear Spotify developers. I have had an issue with Spotify pausing the music randomly since 4 years continuously. I have looked up the solutions on this forum and other forums and they don't seem to work or even if they do, they are only temporary.Als...

  • Newbie
  • Dear Spotify developers. I have had an issue with Spotify pausing the music randomly since 4 years continuously.   I have looked up the solutions on this forum and other forums and they don't ...
  • Mihail
  • Spotify Legend
  • 355 Views
  • 1 replies
  • 0 likes
  • Other
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution App disappeared from two Samsung TVs

PlanPremiumCountryUK DeviceTwo different Samsung TVsMy Question or IssueThe spotify app disappeared from both of my TVs over the weekend and is no longer listed in the app store. Has it been purposefully removed

  • Casual Listener
  • Plan Premium Country UK   Device Two different Samsung TVs My Question or Issue The spotify app disappeared from both of my TVs over the weekend and is no longer listed in the app store....
  • Mihail
  • Spotify Legend
  • 420 Views
  • 1 replies
  • 0 likes
  • Samsung
    TV
  • 420 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Alexa Spotify Skill - Does not understand playlist name

PlanPremiumCountryGermany DeviceAll our Echos: Echo 1st Gen/Echo Dot 2nd Gen./Echo Dot 3rd Gen My Question or IssueAlexa does not play my own playlists anymore. I am trying to play my own playlists by saying "Alexa, play my playlist [playlistname] fr...

  • Newbie
  • ...rying to play my own playlists by saying "Alexa, play my playlist [playlistname] from Spotify." Alexa reponds: playing [some public playlist that sounds kind of like the same as my playlist name] &n...
  • Jeremy
  • Spotify Legend
  • 1383 Views
  • 1 replies
  • 0 likes
  • Other
  • 1383 Views
  • 1 replies
  • 0 likes

Superuser Contribution South Korea - I can't use Spotify on my PlayStation 4.

PlanPremiumCountrySouth Korea DeviceMy PlayStation 4Operating SystemPlayStation 4 Operating System I guess My Question or IssueSpotify got available here in South Korea a few weeks ago but the thing is that I can't use it on my PlayStation. Whenever ...

  • Newbie
  • Plan Premium Country South Korea   Device My PlayStation 4 Operating System PlayStation 4 Operating System I guess   My Question or Issue Spotify got available here in South Kore...
  • Jeremy
  • Spotify Legend
  • 402 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound stops playing after first song LG TV

PlanPremium CountryUSA DeviceLG TV 65UN7300PUF and LG Soundbar SL8YG Spotify Version2.57.3 8cea688 3.23.0 Operating SystemwebOS TV Version 5.1.0-3201 My Question or IssueThe first song will play fine, then the next there will be no sound. This is reg...

  • Casual Listener
  • Plan Premium   Country USA   Device LG TV 65UN7300PUF and LG Soundbar SL8YG   Spotify Version 2.57.3 8cea688 3.23.0   Operating System webOS TV Version 5.1.0-3201 &n...
  • Jeremy
  • Spotify Legend
  • 2578 Views
  • 21 replies
  • 3 likes
  • TV
  • 2578 Views
  • 21 replies
  • 3 likes

Solved!!Superuser Contribution Lossless quality

Hi! I heard that Spotify is offering some sort of Lossless subscription. I am really interested but I cannot find it! Could you help me please?

  • Regular
  • Hi! I heard that Spotify is offering some sort of Lossless subscription. I am really interested but I cannot find it! Could you help me please?
  • MattSuda
  • Spotify Star
  • 6222 Views
  • 19 replies
  • 10 likes
  • 6222 Views
  • 19 replies
  • 10 likes

Solved!!Superuser Contribution lossless quality maybe?

hellodo Spotify has any intention to release lossless quality, i see on ideas the topic is dated 2017 and i am sure people been calling for this transition even before that.. there is no way if Spotify considered it, it would take this long besides t...

  • Casual Listener
  • hello do Spotify has any intention to release lossless quality, i see on ideas the topic is dated 2017 and i am sure people been calling for this transition even before that.. there is no way if Spo...
  • MattSuda
  • Spotify Star
  • 10020 Views
  • 28 replies
  • 50 likes
  • 10020 Views
  • 28 replies
  • 50 likes

[Mobile] Free account, but received a Premium account through AT&T -fix?

have a Free account, but received a Premium account through AT&T, but can't get the Premium account on my Free account because it's under a different User name. How do I fix this?

  • Visitor
  • have a Free account, but received a Premium account through AT&T, but can't get the Premium account on my Free account because it's under a different User name. How do I fix this?
  • Billy-J
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • Mobile
  • 291 Views
  • 1 replies
  • 0 likes

Solved!! How do I exit the premium page? When I log in on mobile I'm stuck on a "premium" tab, no options.

Even if I re-download, re-login, or restart the phone (even deleting cache!) I can't leave the tab. The web player does the same thing but it's a prompt-message thing. I'm in a country that just gained access to Spotify, the account was opened in the...

  • Newbie
  • Even if I re-download, re-login, or restart the phone (even deleting cache!) I can't leave the tab. The web player does the same thing but it's a prompt-message thing.   I'm in a country that ...
  • Billy-J
  • Spotify Star
  • 4328 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 4328 Views
  • 1 replies
  • 0 likes

[Social] Listen together

You should be able to listen to the same song as others. Like streaming or group listen.

  • Visitor
  • You should be able to listen to the same song as others. Like streaming or group listen. 
  • MadmanOnWheels
  • Roadie
  • 265 Views
  • 1 replies
  • 2 likes
  • Social
  • 265 Views
  • 1 replies
  • 2 likes

Superuser Contribution The mathematical identity in the advertisement is wrong

I am from india. So, in india for the premium membership an add comes which asks whether you remember your previous exam or not. Then a voice comes reading out a mathematical identity wrong. It says a²+b²=a²+2ab+b². But this identity is completely wr...

  • Casual Listener
  • I am from india. So, in india for the premium membership an add comes which asks whether you remember your previous exam or not. Then a voice comes reading out a mathematical identity wrong. It says ...
  • CarlosE
  • Moderator
  • 342 Views
  • 3 replies
  • 0 likes
  • 342 Views
  • 3 replies
  • 0 likes