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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 658 Views
  • 4 replies
  • 2 likes
  • Other
  • 658 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17227 Views
  • 8 replies
  • 1 likes
  • Other
  • 17227 Views
  • 8 replies
  • 1 likes

Solved!! Big gap on song

Plan/PremiumCountry DeviceSamsung tablet , HTC one m9 phone Operating System Android 4.4 and android 7 My Question or IssueThere is a big gap on this specific song https://open.spotify.com/track/66tmH3p8sFUQLFFSjUKLs8?si=ErYhTqMsQaytH9j9s09TCQ Music ...

  • Regular
  • Plan /Premium Country   Device Samsung tablet , HTC one m9 phone  Operating System  Android 4.4 and android 7    My Question or Issue There is a big gap on this spe...
  • Emilia_8
  • Community Legend
  • 555 Views
  • 1 replies
  • 0 likes
  • music
  • 555 Views
  • 1 replies
  • 0 likes

Solved!! Podcast Tags with Irrelevant podcasts

Hi all!I am having an issue on Android where podcasts are being tagged with irrelevant topics.Take for instance an American Football podcast tag, when I listen to an American football podcast, I see mainly podcasts for this topic. However, there are ...

  • Casual Listener
  • Hi all! I am having an issue on Android where podcasts are being tagged with irrelevant topics. Take for instance an American Football podcast tag, when I listen to an American football podcast, I ...
  • Bergz9485
  • Casual Listener
  • 1471 Views
  • 1 replies
  • 1 likes
  • Other
  • 1471 Views
  • 1 replies
  • 1 likes

Spotify Organize Music

http://organizeyourmusic.playlistmachinery.com/# Just found this, which got me SO excited to use. However, it doesn't seem to be working. I tried to test it on my library, which barely moved the loading bar and would get stuck on a specific song. I w...

  • Newbie
  • http://organizeyourmusic.playlistmachinery.com/#   Just found this, which got me SO excited to use. However, it doesn't seem to be working. I tried to test it on my library, which barely moved...
  • keeperofthecats
  • Visitor
  • 1534 Views
  • 1 replies
  • 0 likes
  • 1534 Views
  • 1 replies
  • 0 likes

Syncing/Downloading Local Files in Playlists from other users?

PlanFreeCountryEnglandOperating SystemWindows 10 My Question or IssueSo there's a playlist I want to listen to that only has local files from another computer. Is there a way to get these files on a Free plan or will I need Premium? (the playlist in ...

  • Newbie
  • Plan Free Country England Operating System Windows 10   My Question or Issue So there's a playlist I want to listen to that only has local files from another computer. Is there a way to ...
  • 551 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 551 Views
  • 0 replies
  • 0 likes

Solved!! Bose Soundtouch missing from Spotify Connect List

PlanPremiumCountryGermany DeviceSamsung S8Operating System Android My Question or Issue Just noticed this week that my Bose Soundtouch speakers are no longer in the connect list. It doesn't matter from where I start Spotify, phone, Tablet or PC. The ...

  • Regular
  • Plan Premium Country Germany   Device Samsung S8 Operating System  Android    My Question or Issue   Just noticed this week that my Bose Soundtouch speakers are n...
  • Veemaxt
  • Regular
  • 4252 Views
  • 1 replies
  • 1 likes
  • Connect
    Other
  • 4252 Views
  • 1 replies
  • 1 likes

Volvo Sensus App Voice Control

PlanPremiumCountryUKDeviceVolvo Sensus My Question or IssueI have got Spotify running on the in-built car app. I believe that it should be possible to control this with voice control but I cannot seem to get it to do anything other than trying to sea...

  • Visitor
  • Plan Premium Country UK Device Volvo Sensus   My Question or Issue I have got Spotify running on the in-built car app. I believe that it should be possible to control this with voice con...
  • 564 Views
  • 0 replies
  • 0 likes
  • Other
  • 564 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't listen to a new album

PlanPremiumCountry NetherlandsDeviceHonor 6XOperating SystemAndroid 7.0 My Question or Issue Today, the new album of Damso, a french artist, released. Unfortunately, i am unable to listen to it : all the tracks are in grey. People can listen to it in...

  • Newbie
  • Plan Premium Country  Netherlands Device Honor 6X Operating System Android 7.0   My Question or Issue  Today, the new album of Damso, a french artist, released. Unfortunately...
  • Alex367
  • Visitor
  • 1265 Views
  • 2 replies
  • 1 likes
  • Other
  • 1265 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Low Volume on Chromecast

PlanPremiumCountryUSADeviceGalaxy S9+, Chromecast Gen 3Operating SystemAndroid Pie My Question or IssueNoticed today that volume when casting to Chromecast is significantly lower than normal. I've reinstalled the Spotify app and did a factory reset o...

  • Regular
  • Plan Premium Country USA Device Galaxy S9+, Chromecast Gen 3 Operating System Android Pie   My Question or Issue Noticed today that volume when casting to Chromecast is significantly l...
  • Peter
  • Spotify Legend
  • 40965 Views
  • 85 replies
  • 27 likes
  • 40965 Views
  • 85 replies
  • 27 likes

Every Web Player page redirects me to the "Home" page and the URL freezes

Despite working fully... I've used the web player perfectly for the past few months on my Chromebook and now it's bugged. All solutions here are outdated and useless for the school-managed Chromebook user like me. Even cookie blocking don't help. Nee...

  • Casual Listener
  • Despite working fully... I've used the web player perfectly for the past few months on my Chromebook and now it's bugged. All solutions here are outdated and useless for the school-managed Chromebook...
  • AaronEvans2005
  • Casual Listener
  • 555 Views
  • 2 replies
  • 0 likes
  • Other
  • 555 Views
  • 2 replies
  • 0 likes

Sonos: Browsing through genres and moods in Spotify not possible anymore

PlanPremiumCountryAUDevicePC, iPhone, PixcelOperating System(iOS 13, Android 10, Windows 10) My Question or IssueI am re-posting the below issue from a Sonos Community post, as the outcome is that the issue is with Spotify and not Sonos.dynAdZ posted...

  • Casual Listener
  • Plan Premium Country AU Device PC, iPhone, Pixcel Operating System (iOS 13, Android 10, Windows 10)   My Question or Issue I am re-posting the below issue from a Sonos Community p...
  • toobloodyhard
  • Casual Listener
  • 1692 Views
  • 3 replies
  • 9 likes
  • 1692 Views
  • 3 replies
  • 9 likes

Hamilton Soundtrack - explicit lyric songs greyed out but explicit filter is off

Premium, UK, iOS iphone 7 + google assistant My Question or Issue Ever since linking my Spotify account to Google Assistant, I am unable to play the Hamilton Soundtrack through in order. Any song tagged as explicit is greyed out and gets skipped. How...

  • Visitor
  • Premium, UK, iOS   iphone 7 + google assistant   My Question or Issue   Ever since linking my Spotify account to Google Assistant, I am unable to play the Hamilton Soundtrack thr...
  • 658 Views
  • 0 replies
  • 2 likes
  • Other
  • 658 Views
  • 0 replies
  • 2 likes

Superuser Contribution We want a true SHUFFLE MODE !!!

PlanPremiumCountryFranceDeviceSamsung Galaxy 7 + Lenovo Yoga + Yamaha WXC 50Operating Android + Windows 10 + Connect My Question or Issuethe random mode does not work properly ..... and that since many, many years !!!Because the titles played are onl...

  • Music Fan
  • Plan Premium Country France Device Samsung Galaxy 7 + Lenovo Yoga + Yamaha WXC 50 Operating Android + Windows 10 + Connect   My Question or Issue the random mode does not work properl...
  • steely_dan_76
  • Music Fan
  • 725 Views
  • 2 replies
  • 0 likes
  • Connect
  • 725 Views
  • 2 replies
  • 0 likes

Argon inet3+ stuck on pause

When I play spotify from my tablet and I connect to "devices available", i.e my argon inet3+, the music doesn't come through but it keeps playing. The screen on the argon is in pause mode and reads press play, but pressing play does nothing. I could ...

  • Casual Listener
  • When I play spotify from my tablet and I connect to "devices available", i.e my argon inet3+, the music doesn't come through but it keeps playing. The screen on the argon is in pause mode and reads p...
  • ATO66DK
  • Casual Listener
  • 982 Views
  • 3 replies
  • 2 likes
  • 982 Views
  • 3 replies
  • 2 likes

Solved!! Album disappeared

I send one album for frieds by tunecore.I add 2 songs in many friends platlist.now, the album disappeared just in spotify...Why? https://open.spotify.com/album/6tLML4dit2odIHzoodmFCfHelp me ple

  • Casual Listener
  • I send one album for frieds by tunecore. I add 2 songs in many friends platlist. now, the album disappeared just in spotify... Why?   https://open.spotify.com/album/6tLML4dit2odIHzoodmFC...
  • Emilia_8
  • Community Legend
  • 574 Views
  • 1 replies
  • 0 likes
  • Other
  • 574 Views
  • 1 replies
  • 0 likes

[All Platforms][Playlists] Make private playlists ACTUALLY PRIVATE.

I've recently discovered that if I google my name on Spotify (which I also use on other sites, I googled it because I was curious) the playlists that are set as private appear in search results, I don't know if you can access them but still this isn'...

  • Visitor
  • I've recently discovered that if I google my name on Spotify (which I also use on other sites, I googled it because I was curious) the playlists that are set as private appear in search results, I do...
  • user-removed
  • Not applicable
  • 380 Views
  • 1 replies
  • 3 likes
  • All Platforms
    Playlists
  • 380 Views
  • 1 replies
  • 3 likes

Spotify queue shows the same song on BMW

PlanPremiumCountry Indonesia DeviceiPhone 6Operating SystemiOS 12.4 My Question or IssueWhy is Spotify showing the same songs in the play queue? I can't choose a song from my steering wheel control or from iDrive. My car is a 2013 3-series BMW F30.

  • Newbie
  • Plan Premium Country Indonesia   Device iPhone 6 Operating System iOS 12.4   My Question or Issue Why is Spotify showing the same songs in the play queue? I can't choose a song ...
  • 666 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 666 Views
  • 0 replies
  • 0 likes

i can't log into spotify with premium

PlanPremiumCountryChileDevice(PS4) My Question or Issuei can't log into my account with my ps4, i tried with other devices but it would show my account, any help with this issue would be greatly apprecieted, i'll wait as long as i can log into my ps4...

Spotify_20200122161745.jpg 20200122161758.jpg
  • Visitor
  •   Plan Premium Country Chile Device (PS4)   My Question or Issue i can't log into my account with my ps4, i tried with other devices but it would show my account, any help with thi...
  • Ng024
  • Casual Listener
  • 442 Views
  • 1 replies
  • 1 likes
  • 442 Views
  • 1 replies
  • 1 likes

Superuser Contribution Explicit Albums

HelloI was on Spotify Web Player listening to music when I realised that all of the clean covers of explicit albums were taken away as well as any other albums. Is there a reason for this? Thanks

  • Casual Listener
  • Hello I was on Spotify Web Player listening to music when I realised that all of the clean covers of explicit albums were taken away as well as any other albums. Is there a reason for this? Thanks
  • Timohi
  • Casual Listener
  • 826 Views
  • 2 replies
  • 0 likes
  • music
  • 826 Views
  • 2 replies
  • 0 likes

Superuser Contribution Artist Search & Pages / Profiles on Smart TVs PlayStation PS4 and Xbox One

Hello fans, we're 'Team Big Screen'. We make the PS4, Xbox One, TV and Chromecast apps, and we've got some big news for you. You spoke and we listened: Artist Search, Pages / Profiles are finally available on The Big Screen. Check out your favourite ...

  • Newbie
  • Hello fans, we're 'Team Big Screen'. We make the PS4, Xbox One, TV and Chromecast apps, and we've got some big news for you.    You spoke and we listened: Artist Search, Pages / Profile...
  • user-removed
  • Not applicable
  • 5902 Views
  • 2 replies
  • 8 likes
  • Philips
    PlayStation
    Samsung
    Sony
  • 5902 Views
  • 2 replies
  • 8 likes