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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Newbie
  • 7130 Views
  • 49 replies
  • 6 likes
  • Other
  • 7130 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19127 Views
  • 9 replies
  • 2 likes
  • Other
  • 19127 Views
  • 9 replies
  • 2 likes

1 month badge

I don't know if the badge still exists... anyways, I've been a member of a month (more than one month) and I haven't gotten the badge...

  • Composer
  • I don't know if the badge still exists... anyways, I've been a member of a month (more than one month) and I haven't gotten the badge... 
  • EthanS1
  • Community Legend
  • 2269 Views
  • 1 replies
  • 0 likes
  • Other
  • 2269 Views
  • 1 replies
  • 0 likes

Spotify Plugins and Marketplace

Wnat to increase margins spotify, allow more 3rd party development. Create a market place within app for 3rd party plugins and services ie lyrics, new user interface addons for music player, etc. Control the marketplace by closely vetting premium plu...

  • Casual Listener
  • Wnat to increase margins spotify, allow more 3rd party development.  Create a market place within app for 3rd party plugins and services ie lyrics, new user interface addons for music player, et...
  • dcampagne
  • Newbie
  • 9003 Views
  • 4 replies
  • 6 likes
  • Mac
    Web Player
    Windows
  • 9003 Views
  • 4 replies
  • 6 likes

[Android][Radio] Going to a song radio no longer allows me to put a song on repeat.

The fact that going to a song radio doesn't automatically start with the song you've wanted is already annoying not more than the fact that users have complained about this for a while now. But now I see new changes: when going to a song radio, the s...

  • Regular
  • The fact that going to a song radio doesn't automatically start with the song you've wanted is already annoying not more than the fact that users have complained about this for a while now. But now I...
  • Luan
  • Spotify Star
  • 1033 Views
  • 1 replies
  • 1 likes
  • Android
    Radio
  • 1033 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Podcasts tab disappeared, can't search for podcasts either

PlanFreeCountryUkraineOperating SystemWindows 10 I'm not exactly sure when it happened, but I just noticed that the Podcasts tab in the windows app is now gone. It's been so for at least a week now, I was hoping it was some kinda bug, but I still don...

  • Casual Listener
  • Plan Free Country Ukraine Operating System Windows 10   I'm not exactly sure when it happened, but I just noticed that the Podcasts tab in the windows app is now gone. It's been so for ...
  • Ivan
  • Spotify Legend
  • 1292 Views
  • 3 replies
  • 0 likes
  • Other
  • 1292 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Option to choose whether to keep songs in their original language or translated to English

PlanFree because my network which provided premium before stopped doing soCountryPhilippinesDeviceiphone 7, samsung a20, pcOperating System My Question or IssueI hope there could be an option whether the user wants the song titles in English or it's ...

  • Casual Listener
  • Plan Free because my network which provided premium before stopped doing so Country Philippines Device iphone 7, samsung a20, pc Operating System     My Question or Issue I hope t...
  • Mario
  • Spotify Legend
  • 11747 Views
  • 1 replies
  • 9 likes
  • music
    Other
    Samsung
  • 11747 Views
  • 1 replies
  • 9 likes

How does spotify count views for beta group session

Say I played a song in beta group session and 4 others listened to it. How many streams will the artist get?? Please answer with different devices(mac,windows) etc in consideration.

  • Casual Listener
  • Say I played a song in beta group session and 4 others listened to it. How many streams will the artist get?? Please answer with different devices(mac,windows) etc in consideration.
  • 393 Views
  • 0 replies
  • 1 likes
  • Other
  • 393 Views
  • 0 replies
  • 1 likes

Solved!! For podcast provider

PlanPremiumCountryRussiaDevice(iPhone 7)Operating System(Software Version 13.6) Hello!I'm a podcast owner. I can't find a way to share my podcast on Spotify. I used to share in Spotify App for Artists, but there is no option to continue without claim...

  • Casual Listener
  • Plan Premium Country Russia Device (iPhone 7) Operating System (Software Version 13.6)   Hello! I'm a podcast owner. I can't find a way to share my podcast on Spotify. I used to share ...
  • EthanS1
  • Community Legend
  • 1133 Views
  • 3 replies
  • 0 likes
  • Other
  • 1133 Views
  • 3 replies
  • 0 likes

Superuser Contribution Connect to specific zone of receiver

Nowadays much receivers which have spotify have zones. Using zones you can play different sources of music like spotify on a selected set of speakers.When you connect to the receiver to play spotify, spotify always plays this on the main zone. On the...

  • Music Fan
  • Nowadays much receivers which have spotify have zones.  Using zones you can play different sources of music like spotify on a selected set of speakers. When you connect to the receiver to play ...
  • Elena
  • Moderator
  • 17305 Views
  • 1 replies
  • 6 likes
  • Denon
    Marantz
    Onkyo
  • 17305 Views
  • 1 replies
  • 6 likes

Solved!! Can't play music in web player or desktop app.

I'm a Spotify Premium user on Windows 10 and I've been unable to play my music in the desktop app or in the web player today. There are a few different things it does to me:1. If I'm streaming, it plays for a couple seconds, then goes silent even tho...

  • Casual Listener
  • I'm a Spotify Premium user on Windows 10 and I've been unable to play my music in the desktop app or in the web player today. There are a few different things it does to me: 1. If I'm streaming...
  • terryorletsky
  • Newbie
  • 1410 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 1410 Views
  • 2 replies
  • 0 likes

Spotify.me alternative ?

Hey, I've been searching for an alternative for Spotify.me since it's not working anymore, with all the same feature (listening times, favorite artists, musics, etc...) But I can't find anything similar, is there anything? ( I have already tried thin...

  • Casual Listener
  • Hey, I've been searching for an alternative for Spotify.me since it's not working anymore, with all the same feature (listening times, favorite artists, musics, etc...) But I can't find anything simi...
  • Noé367
  • Casual Listener
  • 2132 Views
  • 2 replies
  • 0 likes
  • Other
  • 2132 Views
  • 2 replies
  • 0 likes

Why can't I change playlist cover on web player?

I'm using a free plan on a Windows computer/Android phone, and I can't have the desktop app downloaded for a variety of reasons. I've read that I need the app downloaded if I want to have covers for my playlists... I just don't get why. Does letting ...

  • Newbie
  • I'm using a free plan on a Windows computer/Android phone, and I can't have the desktop app downloaded for a variety of reasons. I've read that I need the app downloaded if I want to have covers for ...
  • Billy-J
  • Spotify Star
  • 1167 Views
  • 1 replies
  • 0 likes
  • Other
  • 1167 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Magic hosting? My podcast RSS feed currently returns 404, but my podcast still streams just fine...

This is kind of complicated. When I check my podcasts in https://podcasters.spotify.com/catalog, my podcast is still getting listens. I can even stream it on any device. However, the RSS feed associated with the podcast, which used to work and be val...

  • Casual Listener
  • This is kind of complicated.   When I check my podcasts in https://podcasters.spotify.com/catalog, my podcast is still getting listens. I can even stream it on any device. However, the RS...
  • huckingfoes
  • Casual Listener
  • 1261 Views
  • 2 replies
  • 0 likes
  • Other
  • 1261 Views
  • 2 replies
  • 0 likes

[All Platforms][Search] Merge different artists that are actually the same person

There are a bunch of Chinese artists who have various albums/songs, some of which are displayed in traditional Chinese and some are in simplified Chinese, which makes there two different artist pages that actually point to the same artist. For instan...

  • Casual Listener
  • There are a bunch of Chinese artists who have various albums/songs, some of which are displayed in traditional Chinese and some are in simplified Chinese, which makes there two different artist pages...
  • Luan
  • Spotify Star
  • 421 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Search
  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot turn on another playlist after VPN has been reconnected. Web Player

After VPN has been reconnected I can't play any playlist via green circle button, but I can change tracks in bellow panel PlanFreeCountryRussiaDeviceAcer Aspire V5-572GOperating SystemElementary OS 5.2 My Question or Issue

xepozz_0-1596538011916.png
  • Visitor
  • After VPN has been reconnected I can't play any playlist via green circle button, but I can change tracks in bellow panel   Plan Free Country Russia Device Acer Aspire V5-572G Operating ...
  • Elena
  • Moderator
  • 345 Views
  • 1 replies
  • 0 likes
  • Other
  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify widget on Galaxy Watch hijacks Spotify Connect to phone

Plan - PremiumDevices:Sony Xperia Z1 CompactSamsung Galaxy Watch Active2Operating Systems:Android 7.1.2Tizen 4.0.0.7 My Question or IssueSituation:Music plays on my laptop or browser. I scroll widgets on my smartwatch to Spotify one. It automatically...

  • Regular
  • Plan - Premium Devices: Sony Xperia Z1 Compact Samsung Galaxy Watch Active2 Operating Systems: Android 7.1.2 Tizen 4.0.0.7   My Question or Issue Situation: Music plays on my laptop or...
  • Elena
  • Moderator
  • 614 Views
  • 1 replies
  • 0 likes
  • Connect
    Samsung
  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t get my account to link with Alexa/Echo Dot

PlanPremiumCountry: UK DeviceIphone6s plus/ echo dot / alexaMy Question or IssueI’m trying to link my account with my alexa. I go into the app, clink link put in my details and every time it just says “oops, something went wrong. Please try again” no...

  • Visitor
  • Plan Premium Country: UK   Device Iphone6s plus/ echo dot / alexa My Question or Issue I’m trying to link my account with my alexa. I go into the app, clink link put in my details and eve...
  • Ivan
  • Spotify Legend
  • 1954 Views
  • 1 replies
  • 1 likes
  • Other
  • 1954 Views
  • 1 replies
  • 1 likes

Superuser Contribution Wish to have a song into music library

PlanPremiumCountryTaiwanDeviceIphone 11Operating SystemIOS 13 , latest one . My QuestionI wish you to add a song called : 煌めく瞬間に捕われてYoutube link : https://www.youtube.com/watch?v=vajuosU7nIc Reason : This is a classic song for Asian , a comics book c...

  • Visitor
  • Plan Premium Country Taiwan Device Iphone 11 Operating System IOS 13 , latest one .    My Question I wish you to add a song called : 煌めく瞬間に捕われて Youtube link : https://w...
  • Ivan
  • Spotify Legend
  • 913 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 913 Views
  • 1 replies
  • 0 likes

Post Deleted

I think one of my posts got deleted idk why. Is this even possible? 

  • Composer
  • I think one of my posts got deleted idk why. Is this even possible? 
  • 198 Views
  • 0 replies
  • 0 likes
  • Other
  • 198 Views
  • 0 replies
  • 0 likes

Solved!! Blog Post

Plan$0 CountryUnited States Deviceidk sorry Operating Systemirrelevant What is a "blog post" in the badges section? https://community.spotify.com/t5/badges/userbadgespage/user-id/23728850/page/1

  • Composer
  • Plan $0   Country United States    Device idk sorry    Operating System irrelevant    What is a "blog post" in the badges section? https://communit...
  • YulTheWizard
  • Composer
  • 571 Views
  • 1 replies
  • 0 likes
  • Other
  • 571 Views
  • 1 replies
  • 0 likes