Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

beverlyhills

Newbie

162414 Views

188 replies

99 likes

  • 162414 Views
  • 188 replies
  • 99 likes

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Even7steven

Casual Listener

163333 Views

17 replies

6 likes

  • 163333 Views
  • 17 replies
  • 6 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Robighost01

Visitor

64330 Views

281 replies

24 likes

Other
  • 64330 Views
  • 281 replies
  • 24 likes

Solved!!Superuser Contribution ps4 spotify start

Hi I'm spotify user and want to use it on an updated ps4.Unfortunately the "installed" app (not sure if its installed at all) tells me to be logged in to another console und asks me for credit card infos. My psn and spotify accounts are linked in ps4...

Regular

Hi   I'm spotify user and want to use it on an updated ps4. Unfortunately the "installed" app (not sure if its installed at all) tells me to be logged in to another console und asks me for cr...

MafeG

Spotify Legend

3155 Views

17 replies

0 likes

  • 3155 Views
  • 17 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Pausing a song and using keyboard shortcuts does not update playback time

PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or IssueAfter pausing a song, it appears to me that using any keyboard shortcuts to scroll through songs does not update the playback time. I have tried pressing t...

Casual Listener

Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 10   My Question or Issue After pausing a song, it appears to me that using any keyboard shortcuts to scr...

gigillion

Casual Listener

844 Views

2 replies

0 likes

Music
  • 844 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Desktop] Blocked out song in playlist

CountryUKDeviceDesktopOperating SystemWindows 10My Question or IssueI'm having this weird bug where the last song I've added to my playlist is, for want of a better word, invisible. I can play it when playing the playlist itself, but I cannot select ...

Regular

Country UK Device Desktop Operating System Windows 10 My Question or Issue I'm having this weird bug where the last song I've added to my playlist is, for want of a better word, invisible. I...

CarlosE

Spotify Legend

1457 Views

10 replies

0 likes

Other
  • 1457 Views
  • 10 replies
  • 0 likes

[WebPlayer] No Settings or Scrobble anymore?

Hi guys, I'm sure the webplayer used to be able to scrobble to Last.Fm but it doesn't seem to be working anymore. Was this rermoved in the latest updated? All working fine through the desktop app. Thanks

Newbie

Hi guys,   I'm sure the webplayer used to be able to scrobble to Last.Fm but it doesn't seem to be working anymore.   Was this rermoved in the latest updated? All working fine through t...

Sebasty

Community Legend

4957 Views

7 replies

13 likes

Web Player
  • 4957 Views
  • 7 replies
  • 13 likes

Superuser Contribution [Spotify for Artists] Grouping of band's releases with slightly differnt naming conventions.

So my band has had an album out on Spotify for some time now.(I will just call our band "The ", in order to avoid self-promoting out stuff). The label that put our album out, has our band listed as "" with "The" removed. We have something new on the ...

Casual Listener

So my band has had an album out on Spotify for some time now.(I will just call our band "The <band name>", in order to avoid self-promoting out stuff).   The label that put our album out...

Novy

Moderator

606 Views

1 replies

0 likes

Desktop
Spotify for Artists
  • 606 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Podcast Perpetual Loop

PlanPremiumCountryUKSamsung Galaxy Note 9 My IssueI am a premium member, I came across to Spotify just for The Joe Rogan experience. First I didn't get any adverts. Then I started to get one in the middle of the podcast and after it had played I woul...

Newbie

Plan Premium Country UK Samsung Galaxy Note 9   My Issue I am a premium member, I came across to Spotify just for The Joe Rogan experience. First I didn't get any adverts. Then I starte...

Ver

Spotify Legend

566 Views

1 replies

0 likes

Other
Samsung
  • 566 Views
  • 1 replies
  • 0 likes

Explicit

I have explicit on and still doesn’t let me hear explicit songs. I already reseted my phone, checked for updates, deleted and reinstalled app nothing.

Visitor

I have explicit on and still doesn’t let me hear explicit songs. I already reseted my phone, checked for updates, deleted and reinstalled app nothing. 

Sebasty

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

cant view other peoples playlist anymore

hey so i was trying to look at someone elses playlist and it wont let me look at the playlist or other peoples playlist that i could before i just click on it and nothing happens it dosnt have a play button when you hover over it PlanPremium Devicepc...

Newbie

hey so i was trying to look at someone elses playlist and it wont let me look at the playlist or other peoples playlist that i could before i just click on it and nothing happens it dosnt have a play...

Sebasty

Community Legend

704 Views

1 replies

0 likes

Other
  • 704 Views
  • 1 replies
  • 0 likes

Cannot connect to denon avr x3500h amp

It was working fine until I changed to a new router recently and suddenly I can't connect to the amp anymore. My router is tplink ax 5400.I have tried to reinstall spotify apps, denon avr apps and use a statis ip address. Please help. Thank you.

Newbie

It was working fine until I changed to a new router recently and suddenly I can't connect to the amp anymore.   My router is tplink ax 5400. I have tried to reinstall spotify apps, denon avr ...

567 Views

0 replies

0 likes

App & Features
  • 567 Views
  • 0 replies
  • 0 likes

[iOS][Other] today’s top fans

My today’s top fans hasn’t refreshed any information at all since the first time i logged into it. does anyone know how to fix this?

Newbie

My today’s top fans hasn’t refreshed any information at all since the first time i logged into it. does anyone know how to fix this?

440 Views

0 replies

0 likes

iOS
Other
  • 440 Views
  • 0 replies
  • 0 likes

Spotify can connect to all devices except for one?

I just bought a second echo dot. Usually, I can select individual echo devices to play music from Spotify. However, the option for the new echo dot is there, but is "unavailable to control". If I select "Listening on Everywhere", it'll play on all ec...

Casual Listener

I just bought a second echo dot. Usually, I can select individual echo devices to play music from Spotify. However, the option for the new echo dot is there, but is "unavailable to control".&nbs...

823 Views

0 replies

2 likes

App & Features
  • 823 Views
  • 0 replies
  • 2 likes

Jaguar / Land Rover car app bitrate information and control? (It seems too low )

Hi guys, I use Spotify extensively in my car, a Jaguar I-Pace 2019, through the Online Media app. It's supremely convenient to not have to tinker with the phone, but I do think the quality is lower than the Android app connected through Android Auto ...

Newbie

Hi guys,   I use Spotify extensively in my car, a Jaguar I-Pace 2019, through the Online Media app. It's supremely convenient to not have to tinker with the phone, but I do think the quality i...

604 Views

0 replies

0 likes

Other
  • 604 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Crossfade not working on playlists downloaded to Garmin VA4S

Hi All, I have crossfade setup on my playlists, and it works fine when streaming to a local bluetooth speaker. I also have Gapless Playback turned on. However, the crossfade does NOT work on those same playlists when playing them on my Garmin Vivoact...

Regular

Hi All,   I have crossfade setup on my playlists, and it works fine when streaming to a local bluetooth speaker. I also have Gapless Playback turned on. However, the crossfade does NOT wo...

Fruitcake76

Regular

1792 Views

4 replies

0 likes

Other
  • 1792 Views
  • 4 replies
  • 0 likes

30 minutes ad free music still not working

Started Spotify and selected a Playlist. 3 advertisements played before giving me the click now for 30 minutes of ad free music. After that ad, 4 more advertisements played, 3 video and 1 audible. Then 2 songs played followed by 3 ads, all audible. 1...

Newbie

Started Spotify and selected a Playlist.  3 advertisements played before giving me the click now for 30 minutes of ad free music. After that ad, 4 more advertisements played, 3 video and 1 audib...

565 Views

0 replies

1 likes

App & Features
  • 565 Views
  • 0 replies
  • 1 likes

Superuser Contribution Internet speed drop

Hello everyone!So, I just started to use spotify and right of the bat I notice my internet connection was super slow. At first, I thought it was a coincidence but I run a little test. I started an online speed test to see how it affected my speed and...

Newbie

Hello everyone! So, I just started to use spotify and right of the bat I notice my internet connection was super slow. At first, I thought it was a coincidence but I run a little test. I started an ...

ZoneWalkerDK

Casual Listener

4598 Views

4 replies

1 likes

Connect
Other
  • 4598 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify keeps logging out on Playstation

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I keep having to login to Spotify on my Playstation whenever I restart after putting it to s...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Pearcie17

Casual Listener

7616 Views

4 replies

0 likes

PlayStation
  • 7616 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution My profile picture doesn't show up on my artist page

I uploaded my profile pictures to Spotify For Artists but the picture doesn't show up when I search my page on SpotifyInstead, It shows the album cover of my latest release.CountryIsraelDeviceThis problem occurs both on Desktop and the mobile app

Visitor

I uploaded my profile pictures to Spotify For Artists but the picture doesn't show up when I search my page on Spotify Instead, It shows the album cover of my latest release. Country Israel Devic...

Eni

Moderator

32838 Views

5 replies

1 likes

Music
Other
  • 32838 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify does not sync witj Shazam

PlanPremiumDeviceWindows/Android I have about 255 Shazams but around 200 on Spotifi, so it seems they do not sunc anymore. Haven't changed any setting; how to resolve?

Newbie

Plan Premium Device Windows/Android   I have about 255 Shazams but around 200 on Spotifi, so it seems they do not sunc anymore. Haven't changed any setting; how to resolve?  

asciiM0

Roadie

9276 Views

7 replies

0 likes

Connect
  • 9276 Views
  • 7 replies
  • 0 likes

[Connect] Yamaha RX-V 673 AV-Receivers issue

Hi I have Yamaha AV Receiver RX-V673, have been trying to have it linked to Spotify-Connect Premium to no success.Wondering the receiver is not compactable or am just doing something stupid? Any help or tutorial on this is much appreciated, thank you...

Visitor

Hi  I have Yamaha AV Receiver RX-V673, have been trying to have it linked to Spotify-Connect Premium to no success. Wondering the receiver is not compactable or am just doing something stupid?...

1123 Views

0 replies

0 likes

Connect
  • 1123 Views
  • 0 replies
  • 0 likes