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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • shrawani
  • Casual Listener
  • 2460 Views
  • 22 replies
  • 6 likes
  • Other
  • 2460 Views
  • 22 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17869 Views
  • 8 replies
  • 2 likes
  • Other
  • 17869 Views
  • 8 replies
  • 2 likes

Spotify playlist won't load past 100 songs

PlanFreeCountryUSADeviceChromebook My Question or IssueHey, I have a playlist with 166 songs. I know this has been an issue in the past, but my playlist won't load past 100 songs on the web player. I have tried logging out, deleting the playlist and ...

  • Casual Listener
  •   Plan Free Country USA Device Chromebook   My Question or Issue Hey, I have a playlist with 166 songs. I know this has been an issue in the past, but my playlist won't load past 1...
  • 452 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 452 Views
  • 0 replies
  • 0 likes

Spotify playlist with podcast, embed to website problem

I tried to embed my playlist containing all my podcast and embed it to my website. It was working fine in chrome but not working in safari and mobile browser (all kind of browser, including chrome). It say THIS EPISODE PREVIEW CLIP IS NOT AVAILABLE E...

  • Visitor
  • I tried to embed my playlist containing all my podcast and embed it to my website. It was working fine in chrome but not working in safari and mobile browser (all kind of browser, including chrome).&...
  • 574 Views
  • 0 replies
  • 0 likes
  • Other
  • 574 Views
  • 0 replies
  • 0 likes

Share Option 'Embed Code' For Chromebook Missing

PlanFreeCountryUSA DeviceHP ChromebookOperating SystemChrome OS My Question or IssueThe "share" option is missing on Chromebook Spotify desktop app and web player. I would like to embed to my website like I could on Windows. I have an Entertainment m...

  • Visitor
  • Plan Free Country USA   Device HP Chromebook Operating System Chrome OS   My Question or Issue The "share" option is missing on Chromebook Spotify desktop app and web player. I w...
  • 623 Views
  • 0 replies
  • 0 likes
  • Other
  • 623 Views
  • 0 replies
  • 0 likes

Superuser Contribution if you make a playlist secret on spotify can people who follow the playlist still see it?

I'm wanting to make a playlist secret so the only person who follows it can see it, but I'm afraid if I make it secret they won't be able to see it.

  • Newbie
  • I'm wanting to make a playlist secret so the only person who follows it can see it, but I'm afraid if I make it secret they won't be able to see it.  
  • Xenia
  • Moderator
  • 2494 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 2494 Views
  • 1 replies
  • 0 likes

Superuser Contribution Embeded Playlist not working - Receiving an error - Sorry, couldn't find that

I'm on a Spotify Premium Subscription in the US.I've embedded our Pickleball Playlist on the homepage of our site... https://pickleballist.com and it has been displaying properly for months! All of a sudden it is no longer working. Instead, you see a...

Pickleballist  Coming Soon 2019-09-17 14-00-16.png
  • Newbie
  • I'm on a Spotify Premium Subscription in the US. I've embedded our Pickleball Playlist on the homepage of our site... https://pickleballist.com and it has been displaying properly for months! All ...
  • crissyrv
  • Visitor
  • 2512 Views
  • 2 replies
  • 1 likes
  • Other
  • 2512 Views
  • 2 replies
  • 1 likes

[Web Player][Firefox] Unable to view podcast episodes

To be specific, I am unable to scroll down to view previous episodes of Last Podcast on the Left, limiting me to only the first 50 or so episodes that initially load. I am trying this on Windows 10, on Firefox 75.0 (64-bit). It seems as though the we...

  • Visitor
  • To be specific, I am unable to scroll down to view previous episodes of Last Podcast on the Left, limiting me to only the first 50 or so episodes that initially load. I am trying this on Windows 10, ...
  • 499 Views
  • 0 replies
  • 0 likes
  • Other
  • 499 Views
  • 0 replies
  • 0 likes

Superuser Contribution Web browser and Desktop (Chromebook) won't open

PlanFreeCountryCanadaDeviceHP ChromebookOperating SystemChrome OS My Question or IssueI can't open either Web browser or the desktop app for Chromebooks. It always pops up as the link has been removed, or it takes ages to load the page. I haven't see...

  • Visitor
  • Plan Free Country Canada Device HP Chromebook Operating System Chrome OS   My Question or Issue I can't open either Web browser or the desktop app for Chromebooks. It always pops up as...
  • Elena
  • Moderator
  • 583 Views
  • 1 replies
  • 0 likes
  • Other
  • 583 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify send me back to the same playlist everytime I share a new one

Everytime I share a new playlist, the link send people to the same one (the first one I create, not the last one). Why? PlanFree CountrySpain DeviceComputer (Mac and Windows)Operating SystemMacOS Catalina, Windows 10 My Question or Issue

  • Casual Listener
  • Everytime I share a new playlist, the link send people to the same one (the first one I create, not the last one). Why?      Plan Free   Country Spain   Device Comp...
  • Mario
  • Spotify Legend
  • 1141 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 1141 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist name.

hello, i was wondering if curse words are allowed to be in your playlist's name?I remembering having issue with curse words in my apple music's playlists' names.

  • Regular
  • hello, i was wondering if curse words are allowed to be in your playlist's name? I remembering having issue with curse words in my apple music's playlists' names.
  • Ivan
  • Spotify Legend
  • 2972 Views
  • 1 replies
  • 0 likes
  • Other
  • 2972 Views
  • 1 replies
  • 0 likes

Problem with Spotify desktop and Spotify connect

PlanPremiumCountryFrance DeviceLenovo PCSteljes SA 60Operating System(Windows 10 My Question or IssueHi, since a few days, i have a problem using desktop app on my windows 10 PC.Playlist sync works between web player, PC desktop app, and phone app (H...

  • Newbie
  • Plan Premium Country France   Device Lenovo PC Steljes SA 60 Operating System (Windows 10   My Question or Issue Hi, since a few days, i have a problem using desktop app on my w...
  • 386 Views
  • 0 replies
  • 0 likes
  • Connect
  • 386 Views
  • 0 replies
  • 0 likes

Superuser Contribution 'Song not in your catalog'

My Question or IssueHey I'm an artist and released a new single yesterday.The single went live and all was fine but now my stats for it have disappeared including the live stream count. It is greyed out and when I hover over it, it says 'song not in ...

  • Casual Listener
  •     My Question or Issue Hey I'm an artist and released a new single yesterday. The single went live and all was fine but now my stats for it have disappeared including the live stream ...
  • Elena
  • Moderator
  • 4217 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 4217 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist Picture/cover

PlanPremiumCountryUnited StatesDeviceChromebookOperating SystemVersion 80.0.3987.162 My Question or IssueI am on my web player, and it does not let me change my playlist cover. I was reading other people's problems with this, and they said there shou...

Screenshot 2020-04-09 at 2.41.55 PM.png Screenshot 2020-04-09 at 2.42.12 PM.png
  • Casual Listener
  • Plan Premium Country United States Device Chromebook Operating System Version 80.0.3987.162   My Question or Issue I am on my web player, and it does not let me change my playlist cove...
  • Xenia
  • Moderator
  • 1134 Views
  • 5 replies
  • 0 likes
  • 1134 Views
  • 5 replies
  • 0 likes

Queue not staying as it is after closing and opening the app again

PlanPremiumCountrySingaporeDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or IssueLately, whenever I add tracks from an already downloaded playlist (let's call this playlist A) to my 'Queue' while listening to another playlist (let's c...

  • Visitor
  •   Plan Premium Country Singapore Device Samsung Galaxy S9 Operating System Android 10   My Question or Issue Lately, whenever I add tracks from an already downloaded playlist (le...
  • 667 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 667 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcast disappeared

Hi guys, My podcast disappeared from Spotify 10 days ago. When I asked, the answer was "Spotify for Podcasters isn't intended to be used as a music distribution tool". The podcast I upload is a program I record weekly, where I mix music live as a DJ....

  • Casual Listener
  • Hi guys,   My podcast disappeared from Spotify 10 days ago. When I asked, the answer was "Spotify for Podcasters isn't intended to be used as a music distribution tool".   The podcast I...
  • alphavicen
  • Casual Listener
  • 2094 Views
  • 4 replies
  • 2 likes
  • music
  • 2094 Views
  • 4 replies
  • 2 likes

Spotify Android app disconnects from Google Home

PlanPremiumCountryAustralia DeviceGoogle Pixel 3 Xl, Google HomeOperating SystemAndroid (build PQ3A.190605.004.A1) Spotify app version 8.5.10.774My Question or IssueWhen I cast from my phone to my Google Home, the 'connection' drops out within second...

  • Casual Listener
  • Plan Premium Country Australia  Device Google Pixel 3 Xl, Google Home Operating System Android (build PQ3A.190605.004.A1)  Spotify app version 8.5.10.774 My Question or Issue When...
  • kicker1
  • Regular
  • 11429 Views
  • 6 replies
  • 7 likes
  • Connect
  • 11429 Views
  • 6 replies
  • 7 likes

Superuser Contribution Webplayer not going into fullscreen

Free Plan DeviceMac(MacOS mojave) I've put the webplayer int fullscreen, but it was only taking up half of the screen. I haven't had this problem until now. I'm not sure what's going on or how I can fix it.Thanks

Screen Shot 2020-04-14 at 10.38.39 AM.png
  • Visitor
  • Free Plan   Device Mac (MacOS mojave)   I've put the webplayer int fullscreen, but it was only taking up half of the screen. I haven't had this problem until now. I'm not sure what's ...
  • mt11042
  • Visitor
  • 2549 Views
  • 5 replies
  • 1 likes
  • Other
  • 2549 Views
  • 5 replies
  • 1 likes

[Android][Subscription] Ads on premium

So I have noticed an increase in the number of ads popping up on my premium spotify app on android. These ads are telling me to buy duo which is fine the first time or two so that I am informed of the service but after that your defeating the purpose...

  • Casual Listener
  • So I have noticed an increase in the number of ads popping up on my premium spotify app on android. These ads are telling me to buy duo which is fine the first time or two so that I am informed of th...
  • KiranRoane
  • Visitor
  • 1829 Views
  • 1 replies
  • 0 likes
  • Android
    Subscription
  • 1829 Views
  • 1 replies
  • 0 likes

Not Eligible For Playlist Pitch

Hello Community, I have a new single pre-release and just noticed I am not eligible to make a playlist pitch. What changed? This is a first. I have been on Spotify curator's playlist before. I have more than 30k monthly listeners and a solid fanbase....

  • Newbie
  • Hello Community, I have a new single pre-release and just noticed I am not eligible to make a playlist pitch. What changed? This is a first. I have been on Spotify curator's playlist before. I have...
  • Sebasty
  • Community Legend
  • 8188 Views
  • 1 replies
  • 2 likes
  • Other
  • 8188 Views
  • 1 replies
  • 2 likes

Oooops, something went wrong while loading your albums

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWeb Player - Chrome, Firefox, Edge.....Oooops, something went wrong while loading your albums.....Every time I try to click on albums in Web Player.....Works on Windows 10 Spoti...

  • Casual Listener
  • Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue Web Player - Chrome, Firefox, Edge..... Oooops, something went wrong while loading your albums..... ...
  • Peter125
  • Casual Listener
  • 2544 Views
  • 5 replies
  • 0 likes
  • Other
  • 2544 Views
  • 5 replies
  • 0 likes

My playlists won’t properly shuffle music

When I set a playlist to shuffle Spotify doesn’t fully shuffle it. Instead it will play three to four songs in a row from the same artist and/or album.PlanStudent PremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.4.1 My Question or IssueWhy won’...

  • Visitor
  • When I set a playlist to shuffle Spotify doesn’t fully shuffle it. Instead it will play three to four songs in a row from the same artist and/or album. Plan Student Premium Country USA Device i...
  • ekl0920
  • Casual Listener
  • 721 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 721 Views
  • 1 replies
  • 0 likes