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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Newbie
  • 7047 Views
  • 49 replies
  • 6 likes
  • Other
  • 7047 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19102 Views
  • 9 replies
  • 2 likes
  • Other
  • 19102 Views
  • 9 replies
  • 2 likes

Web player plays ads for 10 minutes, then stops without playing track

PlanFreeCountryUSDevicePC/ web browser/Chrome Operating SystemWindows 10 My Question or IssueThis issue has started happening in the last week or so. Before that, I was able to use the web player successfully. The behavior I see is: - I click on a tr...

  • Visitor
  • Plan Free Country US Device PC/ web browser/Chrome  Operating System Windows 10   My Question or Issue This issue has started happening in the last week or so. Before that, I was ...
  • 449 Views
  • 0 replies
  • 0 likes
  • Other
  • 449 Views
  • 0 replies
  • 0 likes

WHEN DOES SPOTIFY PAY ARTISTS

WHEN does spotify pay out artists? I know there are probably a varying amount of time for people but what is the max amount of time it will take to get paid for your songs?

  • Visitor
  • WHEN does spotify pay out artists? I know there are probably a varying amount of time for people but what is the max amount of time it will take to get paid for your songs?
  • Jacob
  • Community Legend
  • 2085 Views
  • 1 replies
  • 0 likes
  • Philips
  • 2085 Views
  • 1 replies
  • 0 likes

Explicit reporting not available

PlanPremiumCountryUSADeviceMultiple: Windows 10 app, Web player, Samsung Galaxy S8Operating SystemWindows 10, Android Pie (9) My Question or IssueThe page at https://support.spotify.com/us/article/explicit-content/ provides incorrect information on h...

  • Visitor
  • Plan Premium Country USA Device Multiple: Windows 10 app, Web player, Samsung Galaxy S8 Operating System Windows 10, Android Pie (9)   My Question or Issue The page at https://sup...
  • 553 Views
  • 0 replies
  • 1 likes
  • Other
    Samsung
  • 553 Views
  • 0 replies
  • 1 likes

Discover Weekly suggests songs with wrong names

The Discover Weekly feature sometimes suggests me songs with Chinese-like characters. At first, I was thinking that those are legit song names just for the Asian market or as a joke. Today I've clicked on one of such songs to see what is it, and it w...

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  • Newbie
  • The Discover Weekly feature sometimes suggests me songs with Chinese-like characters. At first, I was thinking that those are legit song names just for the Asian market or as a joke. Today I've click...
  • 513 Views
  • 0 replies
  • 0 likes
  • Other
  • 513 Views
  • 0 replies
  • 0 likes

Sharing to Instagram Option is not available!

PlanFreeCountryTurkey DeviceHuawei P SmartOperating SystemAndroid 9 My Question or IssueWhy I can not use this Option, I want use this Option. I can't share to Instagram stories. Pls help me..

  • Visitor
  •   Plan Free Country Turkey  Device Huawei P Smart Operating System Android 9   My Question or Issue Why I can not use this Option, I want use this Option. I can't share to I...
  • OneByBoo
  • Roadie
  • 537 Views
  • 1 replies
  • 0 likes
  • music
  • 537 Views
  • 1 replies
  • 0 likes

Solved!! Power is awful quality for some reason

So all the songs on No Label II by Young Thug and Rich Homie Quan play in high quality except for Power. I tried this on my account on my phone and computer and someone else's account on their phone and they were all terrible quality.

  • Newbie
  • So all the songs on No Label II by Young Thug and Rich Homie Quan play in high quality except for Power.  I tried this on my account on my phone and computer and someone else's account on their ...
  • Mackroo13
  • Visitor
  • 2571 Views
  • 2 replies
  • 1 likes
  • 2571 Views
  • 2 replies
  • 1 likes

I want to create a playlist for my business, like a facebook business page.

I want to creat a playlist (or playlists) that I can make public but as the business, just like a facebook page for businesses. In fact, I'd also like it integrated with facebook but I can also just post it and pin the post up for now. I would also l...

  • Casual Listener
  • I want to creat a playlist (or playlists) that I can make public but as the business, just like a facebook page for businesses. In fact, I'd also like it integrated with facebook but I can also j...
  • Spira
  • Newbie
  • 1507 Views
  • 2 replies
  • 0 likes
  • All Platforms
    Social
  • 1507 Views
  • 2 replies
  • 0 likes

No sound on the Smart TV app

PlanFreeCountryGermanyDeviceLG Smart TVOperating SystemLG FrimwareMy Question or IssueHello, i've got an issue using the spotify app on my LG OLED65B7D-Z smart tv. There's no sound at all while playing songs. The tv sound just works fine and funnily ...

  • Newbie
  • Plan Free Country Germany Device LG Smart TV Operating System LG Frimware My Question or Issue Hello, i've got an issue using the spotify app on my LG OLED65B7D-Z smart tv. There's no sound ...
  • 1400 Views
  • 0 replies
  • 4 likes
  • Other
  • 1400 Views
  • 0 replies
  • 4 likes

Spotify switches from streaming to bluetooth when phone is unlocked

PlanPremiumCountryLithuaniaDeviceOnePlus A5010Operating SystemAndroid 9 My Question or IssueSpotify is playing over a Bluetooth speaker and then I switch over to streaming to another device. Everything works fine and I put my phone down. If I unlock ...

  • Casual Listener
  • Plan Premium Country Lithuania Device OnePlus A5010 Operating System Android 9   My Question or Issue Spotify is playing over a Bluetooth speaker and then I switch over to streaming to...
  • 400 Views
  • 0 replies
  • 0 likes
  • 400 Views
  • 0 replies
  • 0 likes

Google voice command to play "Liked Songs" playlist

“Okay Google, play my music." Your expectation(and how it used to be): Give the voice command and then have your "Liked Songs" playlist play in order of newest songs added to play first.The reality now: First song will play in alphabetical order. For...

  • Regular
  • “Okay Google, play my music."   Your expectation(and how it used to be): Give the voice command and then have your "Liked Songs" playlist play in order of newest songs added to play first. Th...
  • 2622 Views
  • 0 replies
  • 4 likes
  • Other
  • 2622 Views
  • 0 replies
  • 4 likes

Kenwood DDX4019 Playlist only

PlanPremiumCountryGermanyDeviceiPhone8, iPhone11Pro, Kenwood DDX4019 MonicieverOperating SystemiOS 13 My Question or IssueSpotify App on DDX4019 only showing up Playlists. Sometimes it's possible to show the library where i can choose between Albums,...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone8, iPhone11Pro, Kenwood DDX4019 Moniciever Operating System iOS 13   My Question or Issue Spotify App on DDX4019 only showing up Playlists. So...
  • Webfeger
  • Casual Listener
  • 501 Views
  • 1 replies
  • 0 likes
  • Other
  • 501 Views
  • 1 replies
  • 0 likes

Solved!! Can't link account to Playstation

PlanPremiumCountryUKDevicePlaystation 4My Question or Issue'Spotify account already linked switch to the Playstation Network or Sony Entertainment Network account linked with this Spotify account'.I used to use the account on an old ps4 account, I ha...

  • Casual Listener
  • Plan Premium Country UK Device Playstation 4 My Question or Issue 'Spotify account already linked switch to the Playstation Network or Sony Entertainment Network account linked with this Spoti...
  • OneByBoo
  • Roadie
  • 2386 Views
  • 1 replies
  • 0 likes
  • Sony
  • 2386 Views
  • 1 replies
  • 0 likes

Solved!! Creating a New Playlist for my Company (Marketing Purposes) - Account Questions

Hi, I run an online startup that specializes in nutrition products. We have a metal "edge" to us and want to make a public heavy metal workout playlist. I have a few questions: Since this will be under the company's brand, should I create a separate ...

  • Casual Listener
  • Hi, I run an online startup that specializes in nutrition products.  We have a metal "edge" to us and want to make a public heavy metal workout playlist.  I have a few questions: &n...
  • RTay
  • Visitor
  • 9929 Views
  • 3 replies
  • 0 likes
  • Other
  • 9929 Views
  • 3 replies
  • 0 likes

Spotify not supported on Alexa device

Plan Premium (Verified)Country USADevice All Alexa Echo hardware including Alexa phone appMy Question or IssueI have 5 Alexa devices that out of the blue say the message "Spotify is not supported on this device" when trying to play music. 3 Amazon Ec...

  • Casual Listener
  • Plan Premium (Verified) Country USA Device All Alexa Echo hardware including Alexa phone app My Question or Issue I have 5 Alexa devices that out of the blue say the message "Spoti...
  • piniav
  • Visitor
  • 3784 Views
  • 3 replies
  • 3 likes
  • Other
  • 3784 Views
  • 3 replies
  • 3 likes

Xbox game pass eligibility

PlanFamily PremiumCountryUS My Question or IssueI'm in family premium right now. I bought xbox premium pass and I got spotify premium code. My question is am I eligible for it or not? Family premium counts as premium to your account?

  • Visitor
  • Plan Family Premium Country US   My Question or Issue I'm in family premium right now. I bought xbox premium pass and I got spotify premium code. My question is am I eligible for it or not...
  • 400 Views
  • 0 replies
  • 0 likes
  • Other
  • 400 Views
  • 0 replies
  • 0 likes

Spotify and MusicCast

Ever since Spotify update 8.4.37.704 the connection between Spotify and the yahama musiccast app being streamed on local network the apps don’t quite match up properly. When adding queue songs it often gets lost and plays same songs over and many tim...

  • Newbie
  • Ever since Spotify update 8.4.37.704 the connection between Spotify and the yahama musiccast app being streamed on local network the apps don’t quite match up properly. When adding queue songs i...
  • user-removed
  • Not applicable
  • 1343 Views
  • 1 replies
  • 0 likes
  • 1343 Views
  • 1 replies
  • 0 likes

Crossfade on the Webplayer?

PlanPremiumCountryUKDeviceHP Chromebook (Web-player)Operating SystemChrome OS My Question or IssueIs it possible to enable cross-fade on the web player at all? I really need to know, I have it enabled on my phone but at school I use my chromebook for...

  • Visitor
  •   Plan Premium Country UK Device HP Chromebook (Web-player) Operating System Chrome OS   My Question or Issue Is it possible to enable cross-fade on the web player at all? I real...
  • 1640 Views
  • 0 replies
  • 6 likes
  • music
  • 1640 Views
  • 0 replies
  • 6 likes

Superuser Contribution Free web player windows problem

PlanFreeCountryCanadaDevice Aspire TC ATC-705-ER52Operating SystemWindows 10 My Question or IssueMy player usally plays two or more adds every 30min or so about a month after Istarted using the player it would play the 1st add no roblem but the 2nd a...

  • Casual Listener
  •   Plan Free Country Canada Device  Aspire TC ATC-705-ER52 Operating System Windows 10   My Question or Issue My player usally plays two or more adds every 30min or so a...
  • Adam1483
  • Casual Listener
  • 679 Views
  • 3 replies
  • 0 likes
  • 679 Views
  • 3 replies
  • 0 likes

Solved!! Google Home Mini for Premium Members in the US

My Question or IssueI just received an email about getting a google home mini for being a premium subscriber, but I see no way to claim this... How do I claim the Google Home Mini under this promotion? PlanPremiumCountryUSADeviceMultipleOperating Sys...

  • Casual Listener
  • My Question or Issue I just received an email about getting a google home mini for being a premium subscriber, but I see no way to claim this...   How do I claim the Google Home Mini under th...
  • 1286628878
  • Newbie
  • 3304 Views
  • 8 replies
  • 0 likes
  • Other
  • 3304 Views
  • 8 replies
  • 0 likes

google home mini

Hello, ive ordered a google home mini as part of a promotion and due to some technical difficulty with the delivery system the google home mini was returned to sender i was wondering of i could get a new code or link to receive a new one PlanPremiumC...

  • Newbie
  • Hello, ive ordered a google home mini as part of a promotion and due to some technical difficulty with the delivery system the google home mini was returned to sender i was wondering of i could get a...
  • 341 Views
  • 0 replies
  • 0 likes
  • Other
  • 341 Views
  • 0 replies
  • 0 likes