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Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Pursuant

Visitor

28613 Views

154 replies

14 likes

Other
  • 28613 Views
  • 154 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23890 Views

9 replies

2 likes

Other
  • 23890 Views
  • 9 replies
  • 2 likes

NO DOWNLOAD SWITCH or GREEN ARROW for downloading to Laptop folder

PLEASE HELP, IM GOING AROUND IN CIRCLES & IN DESPAIR, i'VE TRIED ALL OPTIONS ON WINDOWS 10, EDGE,CHROME AND FIREFOX AND HAVE ALL LATEST VERSIONS/UPDATES ! I CAN'T SEE THE GREEN DOWNLOAD ARROW OR SWITCH SO TO DOWNLOAD MY PLAYLIST ON TO MY LAPTOP. SUBS...

Casual Listener

PLEASE HELP, IM GOING AROUND IN CIRCLES & IN DESPAIR, i'VE TRIED ALL OPTIONS ON WINDOWS 10, EDGE,CHROME AND FIREFOX AND HAVE ALL LATEST VERSIONS/UPDATES !   I CAN'T SEE THE GREEN DOWNL...

Ros28

Casual Listener

948 Views

2 replies

0 likes

Other
  • 948 Views
  • 2 replies
  • 0 likes

Enable secure playback in your browser

PlanFreeCountryCanadaDeviceWindows PC using Chrome browser (Windows and Chrome both fully updated)Operating SystemWindows 8.1 ProMy Question or IssueWhen I try to go to https://open.spotify.com/collection/playlists I get the error "Enable secure play...

Regular

Plan Free Country Canada Device Windows PC using Chrome browser (Windows and Chrome both fully updated) Operating System Windows 8.1 Pro My Question or Issue When I try to go to https:/...

MarkRowden

Casual Listener

38037 Views

22 replies

9 likes

Other
  • 38037 Views
  • 22 replies
  • 9 likes

Solved!! Inconsistent scrobbling over the past few days

Spotify scrobbling has gotten really flakey over the past few days. It started with local files scrobbling about only half the time (like in and ), but as of today, even songs from Spotify's catalogue are failing to scrobble properly, with tracks oc...

Casual Listener

Spotify scrobbling has gotten really flakey over the past few days. It started with local files scrobbling about only half the time (like in <https://community.spotify.com/t5/Other-Partners-Web-Pl...

puxlit

Casual Listener

1431 Views

1 replies

0 likes

Other
  • 1431 Views
  • 1 replies
  • 0 likes

Web player: Menu doesn't open on pointerdown/mousedown on "more" ellipsis button

PlanPremiumCountryUSDeviceChromebook (ASUS c434t)Operating SystemChrome OS 83.0.4103.119 My Question or Issue1. Open Spotify web player (open.spotify.com) and go to a playlist/track listing.2. On a track row, go to the right ("more" element) and clic...

Casual Listener

Plan Premium Country US Device Chromebook (ASUS c434t) Operating System Chrome OS 83.0.4103.119   My Question or Issue 1. Open Spotify web player (open.spotify.com) and go to a pl...

532 Views

0 replies

0 likes

Other
  • 532 Views
  • 0 replies
  • 0 likes

Google Home Playback Frustration

PlanPremiumCountry DeviceGoogle Home Mini and Google Nest Hub Max My Question or IssueHi all, I'm having a very frustrating time with my Google Home playing Spotify at the moment. Basically when I say OK Google Play Spotify it used to play the last p...

Music Fan

Plan Premium Country   Device Google Home Mini and Google Nest Hub Max     My Question or Issue Hi all, I'm having a very frustrating time with my Google Home playing Spotify ...

859 Views

0 replies

1 likes

music
Other
  • 859 Views
  • 0 replies
  • 1 likes

how to recover a deleted music by mistake

Hello, I just deleded a song by mistake and I don't know which one it is. How can I get it back please ? Thank you

Visitor

Hello,  I just deleded a song by mistake and I don't know which one it is.   How can I get it back please ?  Thank you  

AllMightyEye

Newbie

1588 Views

2 replies

0 likes

music
  • 1588 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [minor bug] Community web app: email string after signup

DeviceMacBook Pro 2019Operating SystemmacOS Mojave (10.14.6)AffectsSpotify Community web app My Question or IssueI just signed up for community. After entering my email address and clicking through, I saw the following, Email Verification Required||$...

Regular

Device MacBook Pro 2019 Operating System macOS Mojave (10.14.6) Affects Spotify Community web app   My Question or Issue I just signed up for community. After entering my email address a...

Katerina

Spotify Legend

4780 Views

8 replies

0 likes

Other
  • 4780 Views
  • 8 replies
  • 0 likes

Autoplay not working

Android 9.0 Galaxy j7 Pro Turkey Premium Autoplay switched on but it's sometimes works, sometimes doesn't. I have no idea why. It happens since i started to use spotify.

Newbie

Android 9.0 Galaxy j7 Pro Turkey Premium   Autoplay switched on but it's sometimes works, sometimes doesn't. I have no idea why. It happens since i started to use spotify. 

Emilia_8

Community Legend

789 Views

1 replies

0 likes

Other
  • 789 Views
  • 1 replies
  • 0 likes

Clicking on album cover scrolls to the wrong place if playlist is sorted

If you play a track from a big playlist that is sorted by date so that the latest tracks are at the top - then when you click on the album cover at the bottom left to go to that track in the playlist spotify will scroll to the place of the track in t...

Regular

If you play a track from a big playlist that is sorted by date so that the latest tracks are at the top - then when you click on the album cover at the bottom left to go to that track in the playlist...

629 Views

0 replies

0 likes

Desktop
Playlists
  • 629 Views
  • 0 replies
  • 0 likes

Superuser Contribution Claim my spotify artist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello,I'm an artist. and I have uploaded my music via a distribution service almost a year a...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Ivan

Spotify Legend

1911 Views

1 replies

0 likes

music
  • 1911 Views
  • 1 replies
  • 0 likes

Spotify Casting keeps unpausing itself

PlanPremiumCountryUSDevicePC/Samsung S9+/Chromecast/Google AssistantOperating SystemWindows/Android/Chromecast Music won't stay paused. It starts back up after 10 seconds or so. It happens when pausing on Windows Desktop or Android Phone. Also gettin...

Casual Listener

Plan Premium Country US Device PC/Samsung S9+/Chromecast/Google Assistant Operating System Windows/Android/Chromecast   Music won't stay paused. It starts back up after 10 seconds or so...

112983690

Newbie

2493 Views

6 replies

14 likes

  • 2493 Views
  • 6 replies
  • 14 likes

Chris Brown being featured today? Makes me want to cancel my account

It is disgusting that Chris Brown is so highly featured and being pushed to my device. He is an abuser who should not be featured and specially endorsed by Spotify.

Casual Listener

It is disgusting that Chris Brown is so highly featured and being pushed to my device.   He is an abuser who should not be featured and specially endorsed by Spotify.     ...

basementsaxx

Visitor

626 Views

2 replies

2 likes

music
  • 626 Views
  • 2 replies
  • 2 likes

Local Files No Album Art On One Song

I put 7 local music files to my spotify and I added album art to all 7 of the mp3 files but it doesn't show up on one of them. I know this song does have artwork because when I play the song on my computer it has the album art but not when i play it ...

Casual Listener

I put 7 local music files to my spotify and I added album art to all 7 of the mp3 files but it doesn't show up on one of them. I know this song does have artwork because when I play th...

niggabruh

Newbie

884 Views

1 replies

1 likes

music
Other
  • 884 Views
  • 1 replies
  • 1 likes

duo members playlists missing, restore function not working

PlanDuo premiumCountrySwedenDevicemobile, laptopOperating SystemiOS My Question or Issuechanged plan from Premium Family to Duo Family and invited girlfriend. after accepting, all her playlists disappeared. tried the restore playlists function but it...

Newbie

Plan Duo premium Country Sweden Device mobile, laptop Operating System iOS   My Question or Issue changed plan from Premium Family to Duo Family and invited girlfriend. after accepting...

Billy-J

Spotify Star

1794 Views

1 replies

1 likes

Premium
Subscription
  • 1794 Views
  • 1 replies
  • 1 likes

I am having trouble playing Spotify in my car with USB connector

I am having trouble playing Spotify in my car through my USB connector. Anyone have a solution? The display on my car says “No Data” even though my Spotify app says the music is playing.Car: 2016 Honda OdysseyDevice: iPhone 8Plan: Premium

Newbie

I am having trouble playing Spotify in my car through my USB connector. Anyone have a solution? The display on my car says “No Data” even though my Spotify app says the music is playing. Car: 2016 H...

572 Views

0 replies

0 likes

music
  • 572 Views
  • 0 replies
  • 0 likes

Spotify App won't load on Samsung TV model UE50KU6000K

Spotify App won't load on Samsung TV model UE50KU6000K The spotify app won't load on my TV any more. It was working yesterday but now when I launch it starts to load - I see the white circle for a second, – then it goes to a black screen and nothing ...

Visitor

Spotify App won't load on Samsung TV model UE50KU6000K The spotify app won't load on my TV any more. It was working yesterday but now when I launch it starts to load - I see the white circle for...

632 Views

0 replies

0 likes

TV
  • 632 Views
  • 0 replies
  • 0 likes

Simultaneous Access

PlanPremiumCountryBrazilDevice(Windows Phone 535 Dual Sim)Operating System(Windows 10 Mobile) My Question or IssueHi @everyone.So, it took me 2 hours to find this way of giving feedback:I can access Spotify on two devices at the same time.I believe t...

Visitor

  Plan Premium Country Brazil Device (Windows Phone 535 Dual Sim) Operating System (Windows 10 Mobile)   My Question or Issue Hi @everyone. So, it took me 2 hours to find this w...

Sebasty

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Bad software update again, No sound on FireTV and the app freezes

Bad software update again, No sound on FireTV and the app freezes I have a family premium plan. I been using spotify on my 4 Fire TV's with no problems for a couple of months. Last night I open the app on the Fire tv, it won't playback the song that ...

Casual Listener

Bad software update again, No sound on FireTV and the app freezes   I have a family premium plan.  I been using spotify on my 4 Fire TV's with no problems for a couple of months. &...

nobu_sg

Visitor

1455 Views

2 replies

5 likes

  • 1455 Views
  • 2 replies
  • 5 likes

Song Title Typo

PlanPremium CountryCanada DeviceXbox One S, Samsung Galaxy A10e Operating SystemWindows, Android 9 My Question or IssueMy issue is that one of my favorite song titles was misspelled. The song is 'A Gothic Romance (Red Roses For The *****'s *****)'. H...

Visitor

Plan Premium   Country Canada   Device Xbox One S,  Samsung Galaxy A10e   Operating System Windows, Android 9   My Question or Issue My issue is that one of my ...

Emilia_8

Community Legend

547 Views

1 replies

0 likes

Other
  • 547 Views
  • 1 replies
  • 0 likes