Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
I know similar questions have been asked but I still am not able to do this.I want to save Spotify playlist to my Gear S2 to listen to whule running so I don't need to carry my phone.Have: Premium planSamsung Galaxy S9+Gear S2Latest updates on all.I ...
PlanPremiumCountryUnited StatesDeviceSamsung Gear S3Operating SystemTizen 3 My Question or Issue The Spotify app for the Samsung Gear S3 had very bad crashing problems. I use the watch on LTE when I go running to stream music from Spotify. I also lik...
Hi, I have a Spotify Premium account linked with Alexa on my Sonos One. Everything seems fine, but when I tell Alexa to play something, for example shuffle Drake on Spotify or play radio on Spotify she says "Shuffeling Drake on Spotify" but no music ...
I am currently “subscribed” to a few artists and a playlist I believe. In the way I am “subscribed” is that whenever they release music, it automatically goes straight to a specific playlist of mine that I told it all to go to. How do I “unsubscribe”...
PlanPremiumCountry FranceDeviceLumia WPOperating Systemwindows My Question or IssueHello all, I am encountering an issue. When I play certain playlists (90s rock anthems, ...) the app stops functioning. It only plays the first song and doesn't switch...
Pessoal!! O album "Day & Age" do The Killers desapareceu e não tô achando em lugsr algum, alguém podia me ajudar com a solução pra esse problema??
PlanPremiumCountryArgentina Hola...! Me pongo en contacto con ustedes porque debido a un error en la plataforma Soundiiz se borraron mis más de 1500 playlists (que a su vez estaban en carpetas) de spotify El 20/07/18.Ya me puse en contacto con ellos ...
PlanPremiumCountry UKDeviceLG TV Operating SystemwebOS My Question or Issue Hi. I'm trying to listen to podcasts using Spotify Connect from my Android phone to my LG tv. Music works fine, but podcasts ain't seem to at all. When I select an episode of...
My Question or Issue:Hello, I noticed something odd and would like to know the reason for it, it may have been asked before. Basically I have been streaming Japanese music from my phone with no problems. However if I play the exact same playlist that...
Dear Spotify Developers - Firstly, thank you for such an awesome product! I've got several audio outputs from my PC - my speakers, my headphone DAC+amp (optical out), and my TV (nVidia HDMI audio output). Please can you add an option to select which ...
My fandom is planning to organize a streaming project for our favorite artist on Spotify. Since we're all newbies, I want to make sure everytime we play our artist's tracks it's counted as a "listened to". We're moving from a Korean hybrid streaming ...
Hi - I am an artist and want to submit a song for playlist consideration using the new feature. I've read the press release. i've logged into my artist account. I've seen the message that tells me to enter my dashboard to submit a track for playlist ...
Hi there folks. I am having a thematic party and I wanted to play thematic songs - but not all the time, I want it to be part classico rock and part thene songs. More specifically, I want to play one rock song and one theme song, alternating between ...
I recently transferred my old spotify account to a new one, and so all my music and followed playlists, etc. are transferred. However, I'm unable to find my new discover weekly/ release radar playlists for this account. Because I followed the Discove...
# Ablity to find the current song in a playlist by clicking on the album art ( similiar to the desktop app) # Chrome extension that can be used to launch the web player and support for hot keys or UI ( play next , play previous , pause/play)
PlanFreeCountry USADevicePCOperating SystemWindows 8.1 My Question or IssueWhen running Spotify Web Player from Chrome on my PC, I have two problems with my Chromecast connection.(1) It always takes at least 3 attempts to connect to my Chromecast dev...
HelloI would like to listen to thishttps://open.spotify.com/user/sparklyb/playlist/73TvWgOiUi3XBg1RjBO85qthis does not work for meAny ideass?JB - Belgium
Spotify, please update your search feature. Improve the verbatim search functionality. This afternoon, I was trying to search the name of a podcast. I couldn't find it. I then tried to search the legal name of an artist who goes by an unrelated stage...
PlanPremiumCountry United KingdomDeviceSpotify app on iPhone X w/ latest IOSOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Please add in a feature where I can select multiple songs at once (on both desktop and iPhone) an...
PlanFree/PremiumCountryAustralia (but also applies to other countries)DeviceWindows 10 (1803), Galaxy S4, Galaxy J5 Pro (honestly any device)Operating SystemWindows 10, Lollipop, Nougat (any OS tbh) My Question or IssueFavourites is spelt as "favorit...