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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2080 Views
  • 19 replies
  • 6 likes
  • Other
  • 2080 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17749 Views
  • 8 replies
  • 2 likes
  • Other
  • 17749 Views
  • 8 replies
  • 2 likes

Android TV Connect features

Hi Guys, Do the connect features work on the Android App on Android TV? I was looking to select devices like on my phone and if I'm playing on another device, take control from the Android TV App, like you can from the phone. Thanks,

  • Regular
  • Hi Guys,   Do the connect features work on the Android App on Android TV?   I was looking to select devices like on my phone and if I'm playing on another device, take control from the ...
  • 364 Views
  • 0 replies
  • 1 likes
  • Connect
  • 364 Views
  • 0 replies
  • 1 likes

Russound MCA 88X not broadcasting to Spotify

Plan: PremiumCountry: USA Device: All devices, ie: Samsung Galaxy s8, Macbook Pro late 2016 Hello, In our offie, we have a Russound MCA 88X that is controlled to an iPad. The iPad has the Russound app that usually broadcasts its source name. That iPa...

  • Newbie
  • Plan:  Premium Country: USA   Device: All devices, ie: Samsung Galaxy s8, Macbook Pro late 2016   Hello,   In our offie, we have a Russound MCA 88X that is c...
  • 685 Views
  • 0 replies
  • 0 likes
  • Other
  • 685 Views
  • 0 replies
  • 0 likes

Superuser Contribution No/intermittent cover art on web player

PlanPremiumCountryUKDeviceHP ElitebookOperating SystemWindows 10 My Question or IssueI've started losing the cover art within the web player. I've cleared my history/cookies etc which has had no effect. I always get the first couple of rows showing c...

  • Newbie
  • Plan Premium Country UK Device HP Elitebook Operating System Windows 10  My Question or Issue I've started losing the cover art within the web player. I've cleared my history/cookies et...
  • Guido
  • Spotify Legend
  • 643 Views
  • 1 replies
  • 0 likes
  • Other
  • 643 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When sharing a public playlist the other one gets different composition

PlanPremiumCountryGermanyDeviceiPhoneX, Samsungs S10, Windows 10 PC, Sonos OneOperating System...My Question or IssueHi Community,When I share one of the common playlist (like "Songs to sing in the car") the person I share the playlist with got a com...

  • Casual Listener
  •   Plan Premium Country Germany Device iPhoneX, Samsungs S10, Windows 10 PC, Sonos One Operating System ... My Question or Issue Hi Community, When I share one of the common play...
  • Guido
  • Spotify Legend
  • 654 Views
  • 3 replies
  • 0 likes
  • Other
  • 654 Views
  • 3 replies
  • 0 likes

Superuser Contribution Headspace offer ireland

PlanPremiumCountryIreland Device(iPhone 7)Operating System My Question or IssueIs it possible to get the headspace and Spotify offer with an Irish Spotify Account?

  • Newbie
  • Plan Premium Country Ireland  Device (iPhone 7) Operating System     My Question or Issue Is it possible to get the headspace and Spotify offer with an Irish Spotify Account?...
  • Guido
  • Spotify Legend
  • 592 Views
  • 1 replies
  • 0 likes
  • Connect
  • 592 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mixes are different from web browser to mobile

Hi, I noticed today that my Daily Mixes are different from the Spotify browser and my android mobile app. I was listening to one of my Daily Mixes on the browser, and I decided to switch over to my phone. Thats when I noticed the Daily mixes are not ...

  • Newbie
  • Hi, I noticed today that my Daily Mixes are different from the Spotify browser and my android mobile app. I was listening to one of my Daily Mixes on the browser, and I decided to switch over to my p...
  • Guido
  • Spotify Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • music
  • 372 Views
  • 1 replies
  • 0 likes

INFINITE SCROLL

Device(Macbook Pro 2017)Operating System(Mojave 10.14.5) DESKTOP VERSION1.1.9.383.g9f48828e My Question or Issue If you search for a term "(feat. " and open "SEE ALL SONGS" the infinite scroll stop working after the first request.

Screen Shot 2019-06-20 at 7.05.10 PM.png
  • Casual Listener
  •     Device (Macbook Pro 2017) Operating System (Mojave 10.14.5)   DESKTOP VERSION 1.1.9.383.g9f48828e   My Question or Issue   If you search for a term "(feat. " ...
  • 405 Views
  • 0 replies
  • 1 likes
  • Other
  • 405 Views
  • 0 replies
  • 1 likes

"Songs" list removed in Home. Where I find a full list of my songs?

Plan PremiumCountry USADevice PC, web player My Question or Issue-edit-Never mind. Looks like what they changed was the way songs are added to your library. They now appear in a playlist called 'Liked Songs'. I would argue this makes no sense. If the...

  • Newbie
  • Plan Premium Country USA Device PC, web player   My Question or Issue -edit- Never mind. Looks like what they changed was the way songs are added to your library. They now appear in a...
  • emilyyc
  • Newbie
  • 2023 Views
  • 1 replies
  • 0 likes
  • music
  • 2023 Views
  • 1 replies
  • 0 likes

Bug: Double-escaped HTML-encoded characters in web player playlist descriptions

Seeing this issue on the web player on Chrome on Linux but I suspect it presents itself on all browsers/OSs. The bug can be seen for instance on this playlist:https://open.spotify.com/user/mixtapesestina/playlist/1DtHTBUY5CiLyYgESZbmzf Attached is a ...

  • Casual Listener
  • Seeing this issue on the web player on Chrome on Linux but I suspect it presents itself on all browsers/OSs. The bug can be seen for instance on this playlist: https://open.spotify.com/user/mixtapes...
  • mixtapesestina
  • Casual Listener
  • 862 Views
  • 3 replies
  • 2 likes
  • Other
  • 862 Views
  • 3 replies
  • 2 likes

Superuser Contribution Punctuation can't be searched properly

PlanFreeCountryUSA DevicePixlebookOperating SystemChrome My Question or IssueBands, albums, and songs with most common punctuation in their name can't be searched by the actual name. Things such as commas and slashes return "2%(X) depending on what t...

  • Newbie
  •   Plan Free Country USA   Device Pixlebook Operating System Chrome   My Question or Issue Bands, albums, and songs with most common punctuation in their name can't be searc...
  • Jemi
  • Spotify Legend
  • 1297 Views
  • 1 replies
  • 0 likes
  • Other
  • 1297 Views
  • 1 replies
  • 0 likes

Superuser Contribution compatibilité spotify sonos

bonjour depuis quelques jours impossible de retrouver mes enceintes sonos a partir de spotify et inversement impossible de faire fonctionner spotify a partir de sonos .... cela me derange car tous les mois je paye pour ce service et pourtant d'autres...

  • Casual Listener
  • bonjour depuis quelques jours impossible de retrouver mes enceintes sonos a partir de spotify et inversement impossible de faire fonctionner spotify a partir de sonos ....  cela me derange car ...
  • Jemi
  • Spotify Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Web Player "Squeaking" in Firefox

PlanFree DevicePCOperating SystemWindows 10 My Question or IssueThese squeaks happen on many different songs, the ones in the clip I provided are the worst I've experienced.They always happen in the same exact spot every single time and only in Firef...

  • Newbie
  • Plan Free   Device PC Operating System Windows 10   My Question or Issue These squeaks happen on many different songs, the ones in the clip I provided are the worst I've experience...
  • plsamnew
  • Regular
  • 638 Views
  • 2 replies
  • 1 likes
  • music
    Other
  • 638 Views
  • 2 replies
  • 1 likes

Superuser Contribution cannot start radio from playlist

NOTE: please don't give the usual advice of deleting the browser cache/cookies or reinstalling... done that already Hi,trying the web version from the latest chrome and Firefox stable versions on a Linux computer.Radio doesn't start in both browsers!...

  • Music Fan
  • NOTE: please don't give the usual advice of deleting the browser cache/cookies or reinstalling... done that already 🙂 Hi, trying the web version from the latest chrome and Firefox stable version...
  • Blubberfisch
  • Casual Listener
  • 1924 Views
  • 5 replies
  • 0 likes
  • Other
  • 1924 Views
  • 5 replies
  • 0 likes

Superuser Contribution "Made For You" section never works

PlanFreeCountryTRDeviceLenovo Ideapad 330Operating SystemLinux Mint 19.1 Cinnamon My Question or IssueHello. I've been using the Spotify desktop app for weeks now. I have 14 playlists and 100+ songs liked on my account, but my "Made For You" screen a...

  • Casual Listener
  • Plan Free Country TR Device Lenovo Ideapad 330 Operating System Linux Mint 19.1 Cinnamon   My Question or Issue Hello. I've been using the Spotify desktop app for weeks now. I hav...
  • Guido
  • Spotify Legend
  • 485 Views
  • 3 replies
  • 0 likes
  • Other
  • 485 Views
  • 3 replies
  • 0 likes

Superuser Contribution The track "Entheogenic - Absolute Love" skips a lot

Hi ! I don't know if it's the right place to report this, but I noticed that the track mentioned in the title sounds like it was ripped from a badly scratched CD. It happens on all devices (macOS, Android, iOS, Windows, ...). Streaming quality is set...

  • Newbie
  • Hi !   I don't know if it's the right place to report this, but I noticed that the track mentioned in the title sounds like it was ripped from a badly scratched CD. It happens on all devices (...
  • Jemi
  • Spotify Legend
  • 599 Views
  • 1 replies
  • 0 likes
  • music
  • 599 Views
  • 1 replies
  • 0 likes

Ps4 app not playing podcast episode

PlanFreeCountryUSADevicePS4Operating SystenewestMy Question or IssueWhen I play a new podcast on my ps4 app, I select today's podcast, and it skips to the next episode. I go to my Galaxy s9 and try it, it's working normal. I connect my phone like usu...

  • Newbie
  • Plan Free Country USA Device PS4 Operating Syste newest My Question or Issue When I play a new podcast on my ps4 app, I select today's podcast, and it skips to the next episode. I go to my G...
  • OneByBoo
  • Roadie
  • 2459 Views
  • 1 replies
  • 1 likes
  • 2459 Views
  • 1 replies
  • 1 likes

Superuser Contribution One Day / Reckoning Song (Wankelmut Remix) suddenly blocked in my country

I swear the song wasn't blocked until yesterday. It's been out for about 7 years and suddenly yesterday or 2 days ago it got blocked in my country and I can't play it anymore. What's the reason for that? Why did they suddenly decide to block it? Any ...

  • Visitor
  • I swear the song wasn't blocked until yesterday. It's been out for about 7 years and suddenly yesterday or 2 days ago it got blocked in my country and I can't play it anymore. What's the reason for t...
  • Guido
  • Spotify Legend
  • 486 Views
  • 1 replies
  • 0 likes
  • music
  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution In car stereo not connecting to spotify

I just installed a pioneer sph-da130dab head unit in my car in which the bt connection works fine when streeming through spotify but when i switch from bt to spotify app on the head unit, it says no device connected or will show that there is a song ...

  • Newbie
  •   I just installed a pioneer sph-da130dab head unit in my car in which the bt connection works fine when streeming through spotify but when i switch from bt to spotify app on the head unit, it ...
  • Guido
  • Spotify Legend
  • 783 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 783 Views
  • 1 replies
  • 0 likes

Superuser Contribution Did I get hacked?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAbout a month ago Spotify told me my password was wrong even though I knew it was 100 percent...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue About a...
  • Guido
  • Spotify Legend
  • 596 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 596 Views
  • 1 replies
  • 0 likes