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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 890 Views
  • 7 replies
  • 2 likes
  • Other
  • 890 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17306 Views
  • 8 replies
  • 1 likes
  • Other
  • 17306 Views
  • 8 replies
  • 1 likes

Superuser Contribution Song titles are swapped

PlanPremiumCountryLTDeviceMotorola Moto Z2 PlayOperating SystemAndroid 8.0 My Question or IssueTwo songs:spotify:track:2mvHn8MJHm5VAwPpbhSLouspotify:track:0sxE814IZSFiGB06ozzlh7 Titles of this songs are swapped in Spotify database. Please fix it.

  • Casual Listener
  • Plan Premium Country LT Device Motorola Moto Z2 Play Operating System Android 8.0   My Question or Issue Two songs: spotify:track:2mvHn8MJHm5VAwPpbhSLou spotify:track:0sxE814IZSFiGB0...
  • Guido
  • Spotify Legend
  • 504 Views
  • 1 replies
  • 1 likes
  • Other
  • 504 Views
  • 1 replies
  • 1 likes

Track Seeking Issue

PlanPremiumCountryUnited States DeviceSamsung Galaxy 9+ My Question or IssueI've been experiencing this problem for atleast a month already. But when my phone is in lock screen mode, it will not let me backtrack or seek back to a track, but only let'...

  • Casual Listener
  • Plan Premium Country United States  Device Samsung Galaxy 9+   My Question or Issue I've been experiencing this problem for atleast a month already. But when my phone is in lock scr...
  • Bethany_Dawn
  • Community Legend
  • 527 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 527 Views
  • 1 replies
  • 0 likes

liked (thumbs up) some songs while listening to a radio, where are they?

PlanPremiumCountry Device(latest stable chrome on a super stable fedora linux install) I was listening to a radio on webplayer, liked few songs but they don't appear in the automatically created playlist (liked from radio). I restarted the browser al...

  • Music Fan
  • Plan Premium Country   Device (latest stable chrome on a super stable fedora linux install)     I was listening to a radio on webplayer, liked few songs but they don't appear i...
  • nu_user
  • Music Fan
  • 1540 Views
  • 2 replies
  • 0 likes
  • Other
  • 1540 Views
  • 2 replies
  • 0 likes

Superuser Contribution Update for Windows Phone users

In 2017 we confirmed Spotify for Windows Phone had been placed into maintenance mode. We want to make current Spotify for Windows Phone users aware that the maintenance mode status is ending in 2019. Windows Phone users will not be able to use Spotif...

  • Moderator
  • Moderator
  • In 2017 we confirmed Spotify for Windows Phone had been placed into maintenance mode.   We want to make current Spotify for Windows Phone users aware that the maintenance mode status is endi...
  • Danieldialatone
  • Newbie
  • 33450 Views
  • 52 replies
  • 8 likes
  • Other
  • 33450 Views
  • 52 replies
  • 8 likes

Spotify Connect misinterpreting Google Assistant commands

PlanPremiumCountryUSADeviceGoogle Home, Home Hub, Cell phone (S10)Operating System(iOS 10, Android Oreo, Windows 10,etc.)AndroidMy Question or IssueUp until very recently, I think maybe the last week or so, when I ask any of my Google Assistant devic...

  • Visitor
  • Plan Premium Country USA Device Google Home, Home Hub, Cell phone (S10) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android My Question or Issue Up until very recently, I ...
  • 1037 Views
  • 0 replies
  • 0 likes
  • Other
  • 1037 Views
  • 0 replies
  • 0 likes

SHUFFLE PLAYS THE SAME SONGS IF THIS CAN NOT BE ADDRESSED THEN SPOTIFY IS USLESS TO ME

I HAVE SPENT HOURS GETTING PLAYLISTS TOGETHER . THE SHUFFLE ONLY SEAMS TO PLAY A PORTION OF THE PLAYLIST OVER AND OVER AND OVER AND OVER AND OVER AGAIN............ I HAVE BEEN PATIENT FOR A LONG TIME BUT WITHOUT A PROPER SHUFFLE USING A COMPLETE PLAY...

  • Casual Listener
  • I HAVE SPENT HOURS GETTING PLAYLISTS TOGETHER . THE SHUFFLE ONLY SEAMS TO PLAY A PORTION OF THE PLAYLIST OVER AND OVER AND OVER AND OVER AND OVER AGAIN............   I HAVE BEEN PATIENT FOR...
  • JewsClues
  • Newbie
  • 3650 Views
  • 2 replies
  • 3 likes
  • 3650 Views
  • 2 replies
  • 3 likes

Permanently disable Spotify Connect

I do not use the Spotify Connect feature at all however I fequently find it enabling itself and when I go to listen to music it will start playing on another device. I've dug through my account but can't find any way to turn this "Feature" off.

  • Casual Listener
  • I do not use the Spotify Connect feature at all however I fequently find it enabling itself and when I go to listen to music it will start playing on another device. I've dug through my account but c...
  • Nico
  • Community Legend
  • 1482 Views
  • 1 replies
  • 0 likes
  • Connect
  • 1482 Views
  • 1 replies
  • 0 likes

Can’t listen

II have premium for students and want to download Beautiful Things by Tori Kelly. And when I go to to album the song is lightened and won’t let me save it. Whhhhy

  • Newbie
  • II have premium for students and want to download Beautiful Things by Tori Kelly. And when I go to to album the song is lightened and won’t let me save it. Whhhhy   
  • Nico
  • Community Legend
  • 677 Views
  • 1 replies
  • 0 likes
  • music
  • 677 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with finding some playlists

Hello.I couldn't find some playlists in Spotify search engines. But those playlists are public, not private. Also, some of My friends also have some problem with finding new playlists.Please, could You look on playlist findings?Thank You.best regards

  • Roadie
  • Hello. I couldn't find some playlists in Spotify search engines. But those playlists are public, not private. Also, some of My friends also have some problem with finding new playlists. Please, c...
  • Katerina
  • Spotify Legend
  • 709 Views
  • 2 replies
  • 0 likes
  • Other
  • 709 Views
  • 2 replies
  • 0 likes

IFTTT duplicating all songs added to monthly playlist

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueHi, for about a month now IFTTT has been duplicating songs I liked multiple times into the monthly playlist (eg. April 19). I've never had this issue before.I tried reacti...

  • Newbie
  • Plan Premium Country UK Device iPhone 8 Operating System iOS 12.2   My Question or Issue Hi, for about a month now IFTTT has been duplicating songs I liked multiple times into the mont...
  • 614 Views
  • 0 replies
  • 3 likes
  • Connect
  • 614 Views
  • 0 replies
  • 3 likes

different behaviour across different devices/players = frustration!!

PlanFree/PremiumCountryAustraliaDevice(Samsung Galaxy 9, Linux computer)Operating System(Android (lateste), Linux) it's so annoying.If I listen on my Android phone I have an heart button, if I switch device (from the device) to the web player or the ...

  • Music Fan
  • Plan Free/Premium Country Australia Device (Samsung Galaxy 9, Linux computer) Operating System (Android (lateste), Linux)   it's so annoying. If I listen on my Android phone I have an ...
  • 564 Views
  • 0 replies
  • 0 likes
  • Other
  • 564 Views
  • 0 replies
  • 0 likes

Radios blocked

Hello, I have a problem. I have 2 radios stations on my "Radio" (in Library) that are impossible to delete. They are "blocked". I tried to uninstall/re-install Spotify on all my devices, deconnect all my devices then reconnect it. Same problem. I sen...

  • Newbie
  • Hello,   I have a problem. I have 2 radios stations on my "Radio" (in Library) that are impossible to delete. They are "blocked".    I tried to uninstall/re-install Spotify on all ...
  • 598 Views
  • 0 replies
  • 0 likes
  • music
  • 598 Views
  • 0 replies
  • 0 likes

Hulu won't connect

I've had premium for a little over 2 years, and I have the base package for Hulu. When I try to go through Spotify and connect the two services, and it says I am not eligible even though I meet all requirements. Help?

  • Newbie
  • I've had premium for a little over 2 years, and I have the base package for Hulu. When I try to go through Spotify and connect the two services, and it says I am not eligible even though I meet all r...
  • 816 Views
  • 0 replies
  • 1 likes
  • All Platforms
    Subscription
  • 816 Views
  • 0 replies
  • 1 likes

Solved!! How can I listen to my local files on another device?

Hi guys!So I uploaded on of my local files to spotify, because the YT remix wasn't available here. I could stream music to my PS4 (pic below), but when I played that remix, I couldn't (pic below(I took them in the same 30 seconds)). Could you help me...

  • Casual Listener
  • Hi guys! So I uploaded on of my local files to spotify, because the YT remix wasn't available here. I could stream music to my PS4 (pic below), but when I played that remix, I couldn't (pic below(I ...
  • Nico
  • Community Legend
  • 2872 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
    PlayStation
    Sony
  • 2872 Views
  • 1 replies
  • 0 likes

Solved!! Poke It Out by Playboi Carti Won’t Play

PlanFreeCountryUnited StatesDeviceIphone 8Operating SystemiOS 10 My Question or IssueFor some reason both on mobile and computer Poke It Out by Lil Uzi Vert won’t play. If i selected it to play nothing happens, it won’t even show up at the bottom of ...

  • Regular
  • Plan Free Country United States Device Iphone 8 Operating System iOS 10   My Question or Issue For some reason both on mobile and computer Poke It Out by Lil Uzi Vert won’t play. If i ...
  • Nico
  • Community Legend
  • 4201 Views
  • 15 replies
  • 0 likes
  • music
  • 4201 Views
  • 15 replies
  • 0 likes

Superuser Contribution Spotify Connect to longer working on Samsung N-950 soundbar

PlanFree/PremiumCountry BelgiumDeviceSamsung Soundbar N-950 My Question or Issue End last year I bought the Samsung N-950 soundbar and one of the reasons was it supported Spotify Connected, what it did and was working fine. However it's not working a...

  • Newbie
  • Plan Free/Premium Country  Belgium Device Samsung Soundbar N-950   My Question or Issue   End last year I bought the Samsung N-950 soundbar and one of the reasons was it suppo...
  • regiscb
  • Newbie
  • 2613 Views
  • 1 replies
  • 2 likes
  • Connect
    Other
    Samsung
  • 2613 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can not connect spotify to smart speaker?

PlanPremiumCountryUKDevice(Windows 10 PC, Sony Xperia XZ2, Audio pro addon C3)Operating SystemWindows 10 My Question or IssueMy Question or IssueI now have a problem with spotify connecting to my Audio pro Addon C3, I do get the Spotify connect butto...

  • Casual Listener
  • Plan Premium Country UK Device (Windows 10 PC, Sony Xperia XZ2, Audio pro addon C3) Operating System Windows 10   My Question or Issue My Question or Issue I now have a problem with s...
  • Mikeydave
  • Casual Listener
  • 3881 Views
  • 4 replies
  • 0 likes
  • Connect
    music
  • 3881 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify not syncing between Windows and Android

PlanPremiumCountryIrelandDeviceOneplus 6Operating SystemWindows 10 My Question or IssueAs the title suggests, if I save a song on my mobile, it won't show up as being saved on Windows when I go on my PC, and vice versa. I've tried deleting the cache,...

  • Casual Listener
  • Plan Premium Country Ireland Device Oneplus 6 Operating System Windows 10   My Question or Issue As the title suggests, if I save a song on my mobile, it won't show up as being saved o...
  • Guido
  • Spotify Legend
  • 1064 Views
  • 3 replies
  • 0 likes
  • Other
  • 1064 Views
  • 3 replies
  • 0 likes

Superuser Contribution SpotifyConnect cannot find Denon HEOS speakers

I have several Denon HEOS speakers, AVR, AVRX Receiver, etc. Often (but not always), Spotify lists my Google Chromecast speakers but not my Denon HEOS speakers. If I turn the phone's WiFi off and back on, it finds everything. It does this on multiple...

  • Newbie
  • I have several Denon HEOS speakers, AVR, AVRX Receiver, etc. Often (but not always), Spotify lists my Google Chromecast speakers but not my Denon HEOS speakers. If I turn the phone's WiFi off and bac...
  • Guido
  • Spotify Legend
  • 3936 Views
  • 1 replies
  • 0 likes
  • Denon
  • 3936 Views
  • 1 replies
  • 0 likes

Superuser Contribution Empty albums, albums saving in songs

PlanPremiumCountryFrance DeviceiPhone 7 and windowsOperating SystemiOS 10, Windows 10 My Question or IssueI was previously able to save a song without it going to my albums and saving an album without going into songs, which I liked a lot. However, i...

  • Casual Listener
  • Plan Premium Country France  Device iPhone 7 and windows Operating System iOS 10,  Windows 10   My Question or Issue I was previously able to save a song without it going to ...
  • Guido
  • Spotify Legend
  • 2386 Views
  • 10 replies
  • 9 likes
  • music
    Other
  • 2386 Views
  • 10 replies
  • 9 likes